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    Rose Hill Assisted Living

    3.3 (3 reviews)

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    6 years ago

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    7 years ago

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    8 years ago

    Where is Blair!!!!!!!! Sadly Her replacement is Rude Arrogant And Annoying Please Get Blair

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    Spring Hills Post Acute Hamilton

    Spring Hills Post Acute Hamilton

    1.5
    (4 reviews)
    2.2 mi

    I have not had any experience at rehabs or nursing homes until my uncle had a few health issues. He…read morehad to stay here for 21 days, and I was able to visit on most of them. I was told that this is considered a short term facility and he would eventually go to a long term one. Over the course of his stay my rating ranged from 2-4 stars and until observing the operation of the new place he was in, I had nothing to compare it with. But let's start with the positives. The physical therapy dept was very good. On several visits I had a chance to see how well all of the therapists worked with the residents here. It kind of gives family members hope when they see their relatives trying to regain their strength and mobility. I also saw a wide range of nurses, nurses aides and other employees. In most cases they seemed caring and professional, some really stood out too. The reason for the low rating is not about the staff as described above, but one person in particular. And one issue that was so simple to correct I feel like an idiot for not thinking of it myself. There was an orderly( not sure if that's the correct term) who on the second or third day of his stay seemed to have some anger issues. He was combative with me when all I wanted was to see that my uncle was safe from falling out of his wheel chair. When he came back a second time because I wanted to leave, he basically threw my 90 lb 95 YO uncle into his bed. Upon seeing this I got a supervisor to intervene, I did not post a complaint but am still considering it. Perhaps more disturbing than this action, was what he told me before any of that happened. An hour earlier when he was removing the lunch tray, he looked me straight in the eyes and said, "you know he's not leaving here, right". Well, I've had other experiences with family members close to death, sometimes you know and sometimes you don't. But to hear this from an employee seems cruel and unhelpful. The other factor for the low score is that my uncle was prone to trying to get out of bed or out of his chair by himself. He fell several times while here, including on his last night! No one had the foresight to put a padded mat on the side of his bed. But guess what, the new facility did just that on day 1. Has it not been for that one interaction, this would have been a quick 3 star review. I'm not sure what other short term facilities in this area are like, but I'd probably try out other ones before returning here.

    My wife was in there 3 times and all 3 times we had nothing but problems. She ended up going back…read moreto hosp all 3 times because of infections and medical problems, I asked the staff for 2 days in row to call 911 to transport her back to hosp. and they refused. On 3rd day after arguing with them they finally called an ambulance in witch it was so bad my wife was in a state of confusion and not knowing anyone witch was a side affect from antibiotics they give her for 8 days. They're under staffed and don't attend or give medication to patients on a timely basis, when you try talking to a nurse they walk away from you or just say they don't have time right now. terrible able

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    Hamilton Continuing Care Center

    Hamilton Continuing Care Center

    2.4
    (13 reviews)
    2.2 mi

    My mother was in for rehab in January of 2024. While the appearance of the facility is outdated,…read morethe service was good. The nurses were great. There was one nurse who was the bad apple out of the bunch. And I believe she was "let go" due to multiple complaints. According to my mother, the food was good as well. You didn't get a choice of what to eat, but everything was good. Especially, the ice cream (lol). Other than the appearance of the facility, everything we've experienced was above par. People also need to realize that, with all rehab facilities, the staff is cut down over the weekends. It's not the service. Things take longer because of the lack of help. However, that doesn't mean that you don't get the help that you need. My mother still received her PT, meds, food, etc., on time. I recommend Avalon for rehabilitation.

    I had hoped that we had finally found the right rehab facility for my husband who is recovering…read morefrom an amputation due to diabetes. A previous experience with this facility was very positive and I had so much hope in this facility. Generally the staff is kind and attentive. Unfortunately, after three days....they were unable to manage his diabetes and rather than listen to me as a person who has been successfully managing his diabetes for the past 10 years....they are by policy and protocol required to refer to a house physician who is not an endocrinologist. Nursing staff must wait for the doctor to find the time to call them back while my husband's blood glucose just kept getting higher. It's sad that the nursing staff isn't allowed to use common sense and deliver a shot of insulin that is more than the physician has ordered. Our health care system is so very broken. I guess my advice would be....if your loved one is a diabetic....you might want to choose another facility.

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    Bugs in the fridge
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    Rose Hill Assisted Living - assistedliving - Updated August 2026

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