Lily is simply THE BEST massage therapist in the area!…read more I have a history of trauma and typically don't enjoy being touched, so finding someone I genuinely feel comfortable with has been incredibly difficult. From my very first appointment, Lily made me feel completely safe, respected, and at ease. I was actually able to relax during a massage for the first time in years. As a hairstylist, I deal with constant back and muscle pain, and Lily's deep, intentional massages provide the perfect pressure to release stubborn knots without feeling overwhelming. And her facials are just as amazing! I've been a certified sunbather for years (), and Lily has taught me SO much about my skin and the importance of protecting it from sun damage and using SPF. After seeing her consistently for the past year, my skin has completely transformed. I actually feel confident enough to leave the house without makeup some days--which is a HUGE deal for me! She also carries some of the best Korean skincare products, and I've learned so much from her about what my skin actually needs. Lily is definitely in high demand, so getting an appointment can sometimes be a challenge--but if you can get one, GO! I recommend her to pretty much everyone I know. She is incredibly knowledgeable, talented, and genuinely cares about the people she works with.

I had a really weird experience over the phone. I called the number listed for the business, and…read morewhen the lady picked up the phone, one of the first things she did was ask, "How did you get this number?" When I told her it is the one listed, I think she even asked me where it was listed. Like it wasn't supposed to be listed? Then, when I asked if she had any openings, she said, "Let me explain something to you, I have people scheduled for weeks out..." I actually ended up cutting her off because at that point, I didn't feel comfortable even if there was availability. So maybe if you're someone trying to find something new in the area, don't go with this business unless you know someone who knows someone. That's probably a better way to book with her than through the phone number that is listed.

WhAt a hidden gem! Fantastic establishment! This was the best massage I have gotten since I was out…read moreof the US. I've been looking for an masseuse that really knew what they were doing! Yvette is the best! I am going to come back and check out the spa part of it!

Not sure why I waited so long to write this review as the praise is well over due…read more I'm a bit of a massage junkie, so while in Norfolk I hopped on Yelp and found Instinctive Massage or rather I found Heaven! I made an appointment over the phone while driving, and found the place fairly easily. There isn't much parking, but there are at least 5/6 spots available for the massage shop and it's neighbor, a speciality bakery. This place is a one woman show - a woman named Yvette. I ended up having 2 massages because the first one was so amazing. My first massage was a traditional Swedish massage. AMAZING! I've had about 100+ massages in my life and this was hands down the best. That is until my second massage from Yvette. My second appointment consisted of a quick leg wax and a hot stone massage. I had never had a hot stone massage before and I loved it. The best part was how attentive Yvette was telling me about her massage process and making sure I was happy throughout the process. Often massage therapists just do their thing. After my massage Yvette gave me some advice on stretching and techniques I could use at home to help with the tightness in my back. Super professional. Super friendly. Super Therapist!!! I LOVE THIS PLACE. You will too!

Excellent services, friendly, and clean. You can get…read morenatural, braiding, barber on duty or chemical hair performed. Plenty of free parking Refreshments are given if needed

I received a great massage there. So relaxing and massage therapist was friendly and had a great…read moreattitude. Best massage I ever had. I had problems with the muscle in my foot and couldn't figure out what to do. The massage helped to alleviate that pain and my foot feels great. Definitely recommend this place for massage. Great service!!!

A great massage!! Whether you like deep tissue, or gentle touch, this is the place to go…read more Wonderful customer care. Great price and excellent value.

I went to a stylist named Jennifer on the recommendation that she was good at "short cuts" from…read moresomeone that answered the phone at the salon. This woman ruined my hair, I was in the process of growing my hair out from a pixie for over 6 months and she proceeded to layer my hair after I specifically told her I just wanted the edges trimmed and the "mullet" taken off the bottom where my bottom layer was growing out. At no point did I ask her to cut short layers or to cut my side bang into a square bang... during our conversation she did tell me how much she disliked my bangs when she saw me sitting in the waiting area. I ended up having to leave there and pay another $50 to someone to repair the damage she did. I would not recommend going to this person EVER!

I was looking for a place to get a nice hair cut and color i looked for many places in the…read morePortsmouth area and not many have been to my liking. Then i stumbled upon this little buried treasure of a salon. The people were very friendly and inviting. And my hair stylist work well with me and what i wanted. This a family owned establishment and they make you feel like you are part of their family overall a warm inviting place that reminds me of my salon back in my home town with great hair stylist to boot I will definitely be returning.

This was my first experience with sugaring and Amber made it wonderful! Hair removal isn't exactly…read moremy favorite activity but I had heard great things about sugaring in general and this place. The receptionist was super friendly and helpful (particularly when I had trouble entering the front door). Amber was really personable and easy to talk to throughout my appointment. Most importantly, she did a really through job. She knew a lot about hair removal and was really confident in her work. I can't wait to see her for my next appointment. After I was done, the receptionist helped me book my next few appointments and they sent me home with some goodies and chocolate. A really lovely experience and I'm so glad I found a place that is local to me. If you've tried waxing, give sugaring a go and try out this place! I don't think you'll leave disappointed.

This place is so serene. I love it! It was my first time coming here, and they did not disappoint…read more The table I laid on felt so great. I could have sworn I was going to fall asleep a few times. They are honest, kind people who do everything to ensure you're happy.

I was ready for the big chop today! Entered with 30 inches of hair down to my bottom and left with…read morea little longer than shoulder length!! Great Experience!! Robin was the hairstylist that helped me, and she was nothing but understanding and kind. I was practically shaking in her chair since the last time I had gotten a haircut, we still had to wear masks outside. She did a fantastic job letting me know that I was in control and that however much I wanted off, she would do. She was full of love, compliments, patients, and joy. For actually "logistics": salon was kept clean and smelled amazing ( it's all those good smelling hair products in the air ), I was greeted when I walked in and every stylist their was talkative with their client. You definitely will be in good hands coming to this salon!

Another successful trip to the salon - I was a walk-in and was waited on very fast. After, of…read morecourse, the welcome greeting I love. My hair was cut exactly the way I like it, and my stylist was attentive, friendly, funny, and engaging. All around, another great visit. In the area? Check Them Out!

Got nails done by Vincent and I really love my tortoise nails!…read more They got new manager and update the nail shop. Everything looks great and clean. Will try the deluxe-in-a-box pedicure or Spa( Volcano) pedicure next time.

My experience here was wonderful! I went in without an appointment, and they let me know it would…read morebe a little wait and I said no problem. It wasn't that long at all. The gentleman who did my pedicure was very nice and helpful especially with my chair's remote! Lol All staff were friendly and welcoming :0) I also love how my gel, shimmery, green nails turned out! Check them out!

I decided to have a spur of the moment pedicure as I was walking past Lavish Nails, after getting…read moremy haircut next door, and was happy I did. The staff were welcoming and very nice. The gentleman who did my pedicure was awesome. I got regular nail polish and it is lasting very well. I really enjoyed the massage chairs. Usually they don't feel all that great but theirs are a nice intensity. The prices ares t bad either especially in comparison to other places. In the area? Check Them Out!

I really enjoyed getting my nails done here. I love the style and the shape is so even. Peter did…read moreexactly what I asked. Pricepoint was $75 with gel

Once again Rhonda did a beautiful job. I changed up and I couldn't have picked a more fitting…read morehairstyle and Rhonda made me look glamorous!! I have gotten so many compliments and even told how much younger I looked. Once again thank you Rhonda and I can't wait for my next hairstyle.

I was in town for the Labor Day weekend & desperately wanted to cut my dreads. I found this hair…read moresalon near my mother's house & I was so pleased I chose this salon. Rhonda convinced me not to cut my locs but instead gave me a highlight & styled my hair. I love it! Whenever I visit again, I'll definitely will come to this salon again! I received so many compliments about my hair! Thank you Rhonda!!​