Lily is the best I've ever been to! I have come here for several massages and feel completely…read morerejuvenated every time. My mom also had a facial from Lily and she came back glowing. Now, I have moved 6 hours away now, and will continue to make the drive just to get my massages done here. She really takes care of you. The spa room is clean and she takes all covid precautions. Highly recommend. 10/10!

I had a really weird experience over the phone. I called the number listed for the business, and…read morewhen the lady picked up the phone, one of the first things she did was ask, "How did you get this number?" When I told her it is the one listed, I think she even asked me where it was listed. Like it wasn't supposed to be listed? Then, when I asked if she had any openings, she said, "Let me explain something to you, I have people scheduled for weeks out..." I actually ended up cutting her off because at that point, I didn't feel comfortable even if there was availability. So maybe if you're someone trying to find something new in the area, don't go with this business unless you know someone who knows someone. That's probably a better way to book with her than through the phone number that is listed.

I wanted my brows cleaned up and tinted and wanted to try something different than threading. I…read morehopped on Yelp to see what was in my area and this place came up. I went back and forth between deciding to book and ended up doing so. I used their online booking site which gives you all the details and their policies. Eye brow sugaring and tinting came to $35. My appointment was with Amber, she was very friendly, professional, and knowledgeable. I enjoyed my appointment Amber and I talked about skincare and she gave me some tips to help with a blemish on my cheeks. They also offer facials which I have an appointment booked for 5/16. I think this will be my go to spot! I recently received a HANdWRITTEn card from the owner which is a plus. I believe they are also expanding their suite. I can't wait to see what it looks like on my next visit.

Well, I've been sugaring for almost a year now, and I was going to a place in Hampton, VA, which…read morewas a little ways from me, as I live in Suffolk, VA. I started looking for someone closer to my home, and I found "Sugar and Skin Spa". To my surprise, I've had this gem less than 3 miles away from my home. My services were provided by Carol, and she was so pleasant in welcoming to her salon. She was thorough in providing her work history before rendering her services. Needless to say, I have found me a new salon that I be providing all my future needs. So, if you haven't checked them out, please do so...I promise you will not be disappointed.

Express wax (15 mins) -I was welcomed as soon as I stepped…read morein. the lobby was quiet, not crowded and very cool (it was about 100 C outside). -I was walked back within 2 minutes from arriving. - wax's description said 15 minutes and it definitely was 15 minutes. -the service was wax only, no option to take care of ingrown hairs or those stubborn thin hairs. The esthetician tried a time or two on those thin hairs and then they were left alone. -the whole location was very clean. -parking lot available.

A thorough wax done in under 15 minutes? Yes- you read that right. I didn't believe it until I…read moreFINALLY went for myself today. They are super quick, and from what I've heard, all their waxes are done similarly, so you can't go wrong with having anyone wax you here. I've personally only been to Aaliyah, but it was the fastest Brazilian I've ever had, and done in 12 minutes. Unlike my previous waxing establishment, you immediately strip down to whatever you need to expose right away in the room (Aaliyah turned around for this part to prepare for my wax), and then lay right on the table. I got my Brazilian done and then I got dressed and went out to pay. She cleaned off the table for her next client as I was getting dressed. She immediately took the next client. It was a quick & smooth process- I was amazed at how it was done so quickly & efficiently. They have so many specials (for example- I got the June Brazilian special for $45!!! That's $20 less than my previous spot). I will definitely return. It's a nicely decorated spot, but no extra frills- get what needs to get done and you're out within a good time frame.

Definitely come and check this place out! Was very impressed with overall service. Worth the value!read more

This was my first visit, and my nails turned out nice, but I won't be coming back. I showed up 20…read moremins early for my appointment(1100) and I didn't mind waiting because I was early. The owner was nice and greeted me and said she would be right with me. At 15 mins past my appointment time she said sorry I'm running behind I'll be with you as soon as I can. Finally at 1140 she says I can sit down, 40 minutes past my appointment time. The lady that was getting her nails done seemed happy(good for her I guess), but I made an appointment for a reason. I'd read the bad reviews, and decided to give the place a try anyways. Like I said, the ladies are nice and my nail turned out ok, but that didn't make the extra 40 mins worth it. Update(20OCT2018): So that denting happened the NIGHT I had my nails done. I paid $62 for nails that dented within hours and they didn't get started until 40 mins after my appointment time. Update(7:00PM same day) My thumbnail popped off.

I've had several great visits to the European Wax Center in Harbour View, and they continue to…read moreimpress every time. My most recent visit was for a training session with a new Waxer, Caitlyn. She did a wonderful job! Super professional, made me feel comfortable, and was really enjoyable to chat with throughout the session. What keeps me coming back is the consistently great customer service and how easy they make the whole process. And of course... the fresh, smooth skin doesn't hurt either. Highly recommend this location if you're looking for a clean, friendly, and reliable waxing spot!

Unfortunately after today I will not be going back. To pay $65 for the wax with a $10 tip.. I had…read more Brazilian done and asked for something specifically left and she made me completely bald. I honestly went to my car and cried. Getting home and seeing how much hair was left everywhere else was almost appalling. I paid too much money to be so unhappy. The people were nice but I won't be back.

Chrissy is amazing! The team there is always friendly and knowledgeable. This is my 3rd visit and…read moreI have 2 more already scheduled.

Convenient location, friendly staff. Customer service is…read moregreat. Services offered provide options to maintain healthy skin and enhance my appearance.

WhAt a hidden gem! Fantastic establishment! This was the best massage I have gotten since I was out…read moreof the US. I've been looking for an masseuse that really knew what they were doing! Yvette is the best! I am going to come back and check out the spa part of it!

Not sure why I waited so long to write this review as the praise is well over due…read more I'm a bit of a massage junkie, so while in Norfolk I hopped on Yelp and found Instinctive Massage or rather I found Heaven! I made an appointment over the phone while driving, and found the place fairly easily. There isn't much parking, but there are at least 5/6 spots available for the massage shop and it's neighbor, a speciality bakery. This place is a one woman show - a woman named Yvette. I ended up having 2 massages because the first one was so amazing. My first massage was a traditional Swedish massage. AMAZING! I've had about 100+ massages in my life and this was hands down the best. That is until my second massage from Yvette. My second appointment consisted of a quick leg wax and a hot stone massage. I had never had a hot stone massage before and I loved it. The best part was how attentive Yvette was telling me about her massage process and making sure I was happy throughout the process. Often massage therapists just do their thing. After my massage Yvette gave me some advice on stretching and techniques I could use at home to help with the tightness in my back. Super professional. Super friendly. Super Therapist!!! I LOVE THIS PLACE. You will too!

My review is based upon the service and experience I have received here. To try to put it shortly,…read moreI am most concerned with their cancellation process. I canceled my subscription in January due to not having time to come in the salon anymore. They stated I had to cancel in person, so I completed the cancelation with the front desk person. They told me I was good to go and would not be charged again. I could use my remaining one credit at another date. No further action required by me. Great. Fast forward to May 1st, I notice I have been charged $140 each month since January from MassageLuxe! I draft an email, send it to my local store, and call the center the following day. They state they will forward the request to regional manager. The regional manager calls me later that day and says they have no record of my cancellation. How convenient. Turns out they do not send receipts for cancellations. Ah ha! The regional manager says she can understand how I may think this is tedious but they need records of me cancelling, it's just business. Excuse me, well why maintain the record if you can just continue to charge me right? She stated "I signed a business agreement that states that I would cancel in writing". Why did the location tell me to cancel in person? I did that already! This is completely unfair. I then ask to speak to her manager. They do not give out their number she states, but would email on my behalf and follow up perhaps Monday. I'll update if they do so. Side note, when I had a membership the massages always started late, which caused the service to be shorter. I would wait in the waiting room sometimes 10-15 minutes after my massage start time. I never felt like it was really fair.

I had a gift card my mom gave me before Covid happened, so I finally went up there to see if it was…read morestill good (good news: it was!). I went for my massage on a Sunday afternoon, and honestly, my expectations were low- I've had a couple massages (a while ago) that weren't the best and from the reviews on here, it looks a little rough. My appointment was with Ashia, and from the moment she pushed on my back, my body felt pressure relief. It was amazing. I ended up getting their monthly membership, and I'm excited to get these monthly! I recommend giving them a go- it was a relaxing experience, and they do offer some good deals, although the front desk does seem a bit "sales-driven," which isn't the best thing. Look past that, stay strong with how you feel, and go from there. Your body may thank you.

Jackie is the best...im always pleased with the results. She takes her time and makes you feel very…read morewelcomed. The atmosphere is always clean and friendly.

The front desk lady was so sweet and kind, and as was my eyebrow tech. It was my first time getting…read moremy brows laminated and the folks there made me feel very comfortable and educated me on the care and process. My eyebrows look great too and I felt like she definitely took extra time making sure everything was symmetrical and perfect. I don't naturally have a lot of eyebrow hair but the lamination made it look a lot more full.

Best nail salon in the hampton roads area! I absolutely loved my nails both times I have gone…read more Thank you so much for the winter nails! Couldn't more highly recommend. Always accommodating and kind.

Tk and Wendy are the utmost in proffessionalism.. you may believe nail work is all the same,…read morehowever, their technique and product quality are superior. My nails look amazing for work. I have been a happy customer for several years now!