We kept getting critters since we moved into our house about 2 years ago. I googled pest control…read morenear me and express pest control popped up with great reviews so I gave them a shot. First of all, the woman that answered the phone (sadly I didn't catch her name) was so kind and listened to my panicking story and walked me through my options. She booked me for the same week and made me feel relieved. Mike G. was the technician that came to our house and he was detailed in what he was going to do and answered my concerns. I was pleasantly surprised with the entire service. I have not seen one single critter since they came and sprayed. I cannot say enough good things about this company and how professional and caring they were. I am glad I have found a great pest control company. Thank you guys!

Express Pest Control services our neighborhood. They are family owned and they don't require a…read morecontract. They provided good communication from inquiry through service day. I had some yellow jackets and minor ant issues on one side of my house and have had no more issues or even noticing hornets since treatment. Service tech was friendly and informative. Paid with a card from my driveway on service day. Super easy process. Appreciate the great service from beg. to end. Will definitely use their services again.

I WOULD GIVE THIS SCAMMING COMPANY 0 STARS! On January 29,…read more2026, I paid for wildlife removal services with the understanding that the issue at my home would be handled professionally and completely. Once I received my contract I sent Daniel W Hall (the owner) of $ 312payment via cash app. He came once to my home and placed the trap onto the balcony. I told him that where he placed the trap would not be able to collect the raccoons that are terrorizing my property. He then came back and tried to create a trap that immediately fell off once he left. I then called him back to express the unsafely of all of this (please keep in mind it is sharp wire falling onto my driveway and cars with kids in the home). He continually told me he was on other jobs till one day I finally thought the raccoon was trapped by getting stuck into the roof because there was no trap to catch it. I frantically called Daniel Hall to come and collect the raccoon that was hanging from my roof. He took 3-4 hours to come and obviously the raccoon was gone! He didn't even get out of the car. He then completely stopped communicating until I had another job there for him. Since then I have never heard from him again and the problem was never resolved. I made numerous attempts to follow up, both directly and through individuals associated with the business, who repeatedly assured me that I would receive a call back. On February 9th, 2026 I began my communications with Sandy. I expressed all safety concerns about this matter and urgency on finding a resolution. Sandy stated that this was a family operated business and Daniel Hall was the only one who was able to do the jobs. Although frustrated, I sympathized and gave them more time. Sandy, later stopped responding to me also. After leaving multiple phone calls so I get get this over with I was introduced to a third person named Joclyn. She was the only one with any time of business sense. She stated that this is not right and she will contact Daniel Hall for me. She too had stated that she would handle everything for me and I would receive a full refund. She also begged me not to leave a review yet I have not heard from her since March 19, 2026. Despite these assurances, I never received any response from anyone ultimately, and the service I paid for was never completed, alongside a breached contract. I have requested a refund multiple times due to the failure to fulfill the agreed-upon work, but those requests have also gone unanswered. At this point, I am left having paid for a service that was not delivered and have to hire a new company to complete the job. I have retained documentation of payment and all communication attempts. Due to the lack of response and resolution, I have begun taking further action to recover my funds. Due to his negligence this has displaced two families from their homes. But they wouldn't care because they are too busy enjoying stolen profits. If anyone else has had a similar experience with this company please reach out, I encourage you to document everything carefully and consider your options. Situations like this should not be ignored these SCAMMERS should not be in business stealing money from the hard working.

Called Catch A Critter after my daughter heard an animal scratching and banging in her…read morechimney/fireplace. They came out went on the roof and said that there was evidence that the animal was just on the roof and assured her that there was no animal in her chimney-she continued to hear the noise until it stopped about a week later. Soon after she found an excessive amount of maggots and flies in and around her basement fireplace and there was an odd smell. She called out another company who removed a dead racoon from her chimney. Because the racoon was laying on the flue and there was no way to take it out though the fireplace, bricks needed to be removed from the chimney and it was removed from there. The cost of this service and the repair will be in excess of $2000. We called catch a critter after to tell them what occurred, they refused to accept any responsibility and should have at least refunded the money we paid to them. I would never recommend a company that will not stand by their service.

Terrible Customer Service. I highly recommend looking at…read moreother options because not impressed with this company whatsoever. Used them for 1 year. Very happy with the new company I have gone with.

Needed pest services and reached out on Yelp to 3 companies. 2 auto responded but Hoban messaged me…read moreto call them. I call right away and liked what I heard so they scheduled me right away. Monday they were here and sprayed with a 90 day guarantee. Yellow jackets tried to make another nest and they Hoban came back 5 days later and sprayed for free. The initial fee was 275 to spray around entire house for every bug, , WORTH IT ! Will use them every year now.

Responded quickly. Very informative and professional. Would highly recommend. Very happy.read more

Very professional! Not only did he spray the nest of ants that was in my house, he treated the rest…read moreof the house and around the outside as well and it was all very affordable. He used pyrethrins, so there was no danger to me or my cats, just the ants.

As shown in my pictures, we had a bit of a bee problem…read more ground nesting yellow jackets to be exact. I thought a can of stuff from the local big box store would take care of the problem but I think it was like air freshener to them. Once I was on my second can, and both my nephew and I got stung, I knew it was time to get a professional. After getting a few quotes (at astronomical prices) I decided on Ohio Pest Pro. Jim was very friendly and professional and had a great price. He happens to stop by on a rainy day which was good because most of the bees were "home" that day. After he pulled the soccer ball sized nest out of the ground, I realized I never had a chance. He was in and out in about a half hour total. No more bees. Plus you get a guarantee so if any return he comes back to respray the area. 5 stars. Give him a shot. You won't be sorry, or broke.

Needed two hornets nests taken care of that were in unfortunate locations. I used 2 cans of…read morecommercial spray that only lessened the activity. They came out the next day and eliminated the problem. I believe it was at a reasonable cost. I would recommend them for any pest problem.

Company used to be fantastic. However, after paying $117 quarterly for more than 10 plus years the…read moreprice went up reasonably to about $127 quarterly. Then I contacted them and asked to pre-pay annually making it easier to not write so many checks every year. Get an invoice for $400.31 which we pay blazing fast as we always do. A month later, we get ANOTHER invoice for ALMOST $900 advising this would be the balance for remainder of year. Patton did NOT perform ANY services the first half of the year. We always must call them to remind the company that we paid for their services and we always have to call & ask them to actually come out and perform the work. They came ONLY ONE time and I really thought that the $400.31 was high for the balance of the year considering they ONLY came ONE TIME. I called them and the young lady was less than pleasant stating OH! our prices went up. Up from $500 a year to $1,200 a year? more than twice as much without even discussing any of this with us. A customer for more than 15 years. This company has absolutely, inconsiderately & uncaringly decided to just rape & pillage a very long standing customer. Not by raising their prices but the way they have done it. My advice is for customers that need pest control, is to shop around for pricing to make sure they are getting a fair shake. I submit that this is ridiculous. They came only ONE time, in early June and they were here only 1/2 hour. It figures we still have bugs EVERYWHERE. Our advice & suggestion is for customers to check alternative company's pricing before approving PATTON Pest Control. Signed by VERY NOT HAPPY customer.

Got back to me very soon after my phone call to set up my appointment, the tech was very…read moreknowledgeable and gave me a lot of information on what I should expect after they left. Took care of the problem the first time. Very reasonable prices and friendly staff.

Fast response and appt set up. Came out did inspection. covered and sealed holes. set traps. came…read moreback a week later. And 7 of 10 traps were full. He reset traps and will come back to review. And it did not cost me $3000 to do. Which is what the Big company wanted to charge me. After being with them for years. I'm happy I did not have to pay that large amount and go fast results. Thanks Derek !

THE BEST service around! I call in (1st time customer) and…read morewithin 2 hours they were at my house and got rid of my mouse problems IMMEDIATELY. THANK YOU THANK YOU THANK YOU!

Prevent Pest Control is top notch! James texted before arrival to give me a heads up. Then he…read morearrived in a truck and shirt with the company logo. He was professional, pleasant and very polite. He was thorough too. He found two additional nests besides the one I asked him to remove. I also had Prevent spray for ants and spiders and our house is pest free!