After being taken to a back room, a woman entered and stated she was there to take information. She…read morethen informed me she would be inserting an IV and performing a test before administering contrast dye. When she inserted the IV, she was unable to get it to work. Instead of removing and restarting properly, she repeatedly moved the needle in and out of my vein. This was uncomfortable and concerning. Eventually, she removed the IV and wrapped my arm. She called for another woman to assist, but when that person was unavailable, a man nearby stated he could help. She agreed and left the room. The second staff member applied the tourniquet extremely tightly. I told him it was very tight. When he inserted the IV needle, I immediately told him it was very painful and that something did not feel right. Despite this, he continued. When he attempted to inject fluid, it infiltrated into my arm rather than into the vein, and the area around the site visibly swelled. Only then did he remove the needle. I have never had difficulty with IV placement or blood draws in the past, including blood work done just two weeks prior without issue. This experience was painful, distressing, and felt improperly handled. I am especially concerned that my repeated statements about pain and discomfort were not taken seriously.

Quick and easy scheduling, quality care and test results delivered to my physician promptly and…read moretimely

I went for an MRI seven days apart. "BEST" & "FASTEST" come to mind. This was my experience:…read more 1. Open late-- no need to miss work! 2. Great w/ regard to making appointments & rescheduling-- easy! 3. Lots of parking 4. Large, clean waiting area & clean bathrooms 5. Friendly staff 6. No waiting past appointment times 7. Secure lockers to hold valuables 8. Very friendly, caring radiologist/radiology tech (Thank you, Patrick!) 9. Clean MRI rooms-- I used two 10. Handed CD (results) almost immediately after the exam Would not wish to use another facility for any type of future scan...

My MD was quite clear he needed an imaging provider to give me both the imaging disc and the report…read more(read) prior to my leaving, to ensure I have both for my follow up with my doc. This business appears to still be following the old practice of denying the report to the patient until after they get around to sending it to the Doc. Imaging outfits need to accommodate what the Doc wants, not the other way around. The patient has no control. So, no business to UDI.

I went down to pick up a CD of my wife's mammogram on Wednesday, May 7th, 2025 and after presenting…read moremy ID, was told that I couldn't have the CD since my wife and not signed permission for me to do so, per HIPPA regs! Diane was told that the CD is ready for pickup at the SR 52 location in Port Richey, FL. I hope that I will be treated better now that I have a signed permission statement from my wife, Diane Bliven! Very upsetting that that the permission was on the reverse side. Plus, TGH does not help me find Tower Radiology - perhaps better signage will help people find your location more easily! Roy Bliven

Upon entering the facility I was greeted by the girls that were sitting up front. They were all…read morevery polite. I brought an extra order for an X-ray and asked if I could get this completed on top of what I had scheduled. They said it would not be a problem. They gave me the paperwork, I completed it and was called in for the X-ray before my scheduled imaging test. The X-ray tech was extremely nice and although I knew this test would be uncomfortable as I am still recovering from surgery, she did everything in her power to make me as comfortable as possible and to keep my privacy. My next test was another test that is never comfortable, the dreaded mammogram. This tech was also so very nice. She made sure to not over squeeze the girls as we know this hurts so very much. I often leave this test in tears. Not this time. I can tell you the care received today was great compared to some imaging places recently been to. I will be back.

If you do a meet and greet dry-run to the location, as I did... just be sure your doctor has given…read moreyou the proper address. Mine didn't. With that clearly stated, I want to stress that the 7509 State Road 52 office has been relocated and is now situated in its own, new constructed building at 7525 S.R. 52 (as of March of 2014). Fortunately, it is in the same parking lot, just out by road (see pictures) I have made the effort to update the address here on Yelp to help my fellow Yelpers. I arrived and was glad I did the dry run. The old office is vacant. Once inside I was lead to a phone where I could schedule an appointment. Dial 151 and you get the scheduler after a bit of a wait - I was third and thatbwait was about ten minutes and unfortunately my call was disconnected. I called back and got Lorraine, I believe her name was. She was incredibly helpful during that second call. She was quite knowledgeable and helped me read the doctor's handwriting without actually being there... Love this person already because I didn't major in hieroglyphics. She also knew the area and suggested a place where I could have my blood drawn, which was required by my doctor. Overall my call lasted 27 minutes, so perhaps you can use that to determine if you would want to do your scheduling from home or not. I found the staff at Radiology Associates to be neatly dressed, polite and very helpful. Parking (see pictures): is very ample - approximately 60 spots with 5 more reserved for those who are handi-"capable". Directions: Take State Road 52 to Zimmerman (there is a traffic light there). If coming from the west turn left (make a right, if you are coming from the east). At the T intersection make a right and drive straight ahead. The building you want will be on your right. Enter through the doors closest to S.R. 52... appears to be suite 101.

Clean office. Quite spacious. Friendly staff. Easy to find. I was very pleased with the quick…read moreefficient service here. If you need an Xray come here.

Arrived and checked in. It's located in an office park so there's plenty of parking. When you…read moreenter, you put it name in the sign in book and take a seat. They'll call you up to supply insurance and ID and give you the paperwork you need to fill out. The day I went they just experienced a power outage so their machines were in process of restarting so the wait times were taking longer than expected and they were not even sure the machines would be back up and working. But the staff didn't mention this to anyone or call anyone with appointments to let them know. The only reason I knew was because of overhearing staff talk at the front desk. And when 1 lady asked about the wait time they told her. This type of information they should disclose to patients so that we are aware and should a reschedule be necessary because someone cannot wait then they can take those steps. The place is also FREEZING COLD! It literally felt like I walked into a meat locker. Finally called back and the nurse taking the mammogram was very nice. She even agreed about the coldness of the place. They walk you back to a room where you get undressed and place a gown on. You can keep your belongings in the little room while you go get scans done. They then walk up back to the dressing room and you are on your way. Quick and easy process.

I needed x-rays for some upcoming surgery, and Bayview is in Network and also close by. Very…read moreconvenient. When I arrived 35 minutes early (they request 30 minutes early to fill out paperwork), they were pretty busy. I did not get the paperwork to fill out until about 5 minutes until the actual appointment time. The front desk staff were very friendly and helpful though, even being slammed! When I went back to get the X-ray done... the young lady doing the X-ray was extremely nice and friendly. She made very sure that the images were perfect too... very dedicated. I will use Bayview anytime I need something, that they offer... great service, and very reasonable pricing. Highly recommended!

They are a fine radiology center. Everyone is nice and you usually get in and out fastread more

Somehow, they got two yelp entries. They're the worst they don't wanna do work. I've had test here…read morebefore with the paperwork. They wanted the same validation of heart valve. I couldn't get it to them after the months of waiting they canceled the appointment without even trying please avoid this place at all cost.

I wouldn't recommend this place to my worst enemy. I was forced to go back for a second biopsy…read morebecause their tech didn't retrieve a good sample during the first. Of course they billed me for the second which I won't pay. I've been trying to clear this up for months. My biopsies were in Aug. and Oct. of 2024. It's March of 2026. After speaking with them today I was informed they changed billing companies between Aug. and Oct. of 2024 and seems like one is not talking to the other. She had no record of my copay and had to contact the old billing company. It now appears they owe me money. HOWEVER I just received a bill from them today. Do yourself a favor and steer clear!!!

I've has CT scans and MRI's at Excel and found the professional staff to be outstanding, especialy…read morethe lady who very sensitively did the CT scan. The front desk people were efficienct. But the billing office is terrible. Be careful. I don't know how you can protect yourself. Back in August, 2025, I had a test and owed $22.53, which I paid with my credit card. In about January, 2026, I got a call from the biling office requesting payment. I spent about 1/12 hours on a call with the excel biller plus my credit union plus visa. Visa said they would contact Excel later which Excel says Visa did not do. Later, I sent the transaction number to Excel but Excel said their back office could not find it. Excel called me again for the transaction number and I told her I was done with this. But I called my credit union and they researched it to come up with the same transaction number and said it was proof they had paid. There was more wasted time with my credit union. Today, april or 2026, I am mailing the letter the credit card company sent me to Excel along with the bill they sent me again. Here is my take on it. Excel has a problem with young, untrained and unknowlegeable staff who do not know how to check a simple problem. OR they may have a major theft problem. I have invested about five hours of my life trying to accomodate Excel. I am not their employee. Instead of hiring and training people to do the billing, when there is problem, they keep cqlling the customer to solve the problem for them.

Ok here is the latest juice-…read more I called and spoke to a wonderful woman there (she knows who she is and hopefully the Dr. recognizes what he has in her), She listened,was kind, offered to speak to the doctor who read the results (Dr. Murphy) and she attempt to resolve the issues at hand- she returned calls as promised as well. FABULOUS RESULTS FINALLY Two thumbs up for an otherwise horrific experience Zero for the first round of staff

Front office staff was friendly. The office is well organized and clean. I came here because that…read morethey had on open MRI. I was pleased with the professionalism of the MRI Tech. She explained everything she was doing and everything went smoothly.

Staff & Doc very personable, explains everything ahead of time…read more Highly recommended. A bit of a haul for me (Silver Springs) but worth it!

Been here several times for xrays of back, hips, etc...very thorough, quick service, never waited…read moremore than 10 minutes for appt time, also walked in for an xray, great place, love going here!