No one there spoke English.. looked at me puzzled, spoke Spanish then laughed, needed 2 new front…read moretires, went to Jim's in Dade city, in & out less than an hour.. $240,

I've waited 3 months to write this review because I wanted to not overreact in the moment. But I…read morestill feel very strongly about how badly this shop handled our car and situation. Would not recommend to anyone. They had our car for about 10 days longer than they stated it would take. We were told 3-4 days to finish when dropping it off. Their prices were a few hundred more expensive than other shops in town but we setup service with them because we had time sensitive needs to go out of town, and they assured us multiple times it would be ready. They never contacted us about any of the delays, we had to call and ask each time if it was ready yet or when to expect it to be, and they failed each extension of time. We delayed our necessary trip several days trying to be as patient as possible. We finally had to go out of town with a borrowed car. They didn't contact us for several days even upon returning the next week and we had to stop in to try to find out again when it would be or see if we could get it back. They told us it was finished the day before. But yet never bothered to call and say so? How many people can go indefinitely without their car? They added on work, for more costs, and services that we never discussed, agreed to, or requested be done. When we left with the car we got home only to realize they'd not put the engine cover back on and had to return for it, and later found they had not reconnected a sensor they should have. My husband normally does our car repair but wanted to let someone else do this as the transmission needed to be pulled, and we needed to make a 1300 mile long drive with it. We took our car in for flex plate and they took it upon themselves to change the oil and filter without approval. To do extra engine mounts when we had just replaced them and even had warranty on them. We had personally just changed the oil and filter less than 1000 miles before leaving it with the shop. My husband was very specific about exactly what he wanted done. Imagine what they would try and do to someone unfamiliar with mechanic work or their own car needs. They did sneak in everything they could to charge more and did not even try to discuss or keep in contact about these things or delays that come up. They also did not warranty their work - only the parts. Beware.

I called early in the morning and they said they took walk ins. I got there and within 20 minutes I…read morewas able to drive off! I bought a used car as my tire had a terrible flat. It was cheap and will be using them moving forward!

Very kind man there working, and it was done super fast. I loved the scriptures on the walls.read more

never even acknowledged me while I was there. I would never go back. It's very rude to walk past…read moresomeone and not even ask if you need any help!

would not recommend coming here I called the shop asking about replacing my new tries on my rims…read more came in they were finishing a customers car the customer left then the workers sat down I didn't mind cause everyone needs a break but i was waiting for more than 15 min after that. I asked the worker what was going on he caught an attitude and told me hes not gonna be the one to change my tire n I could go somewhere else.

In early July 2021 I visited with Managers Sam & Otto for tires. They were very attentive to my…read morebudget and even told me of a coupon good for later in the month. I returned July 30th and purchased four tires, service plan and alignment. I spent a little more for a higher quality Michelin touring tire with 70k me warranty. Sam took my car in early and even had it back before promised. Felt comfortable with the deal and level of service.

I am very disappointed and frustrated about what happened to me. There is so much to mention that…read moreI can't just put it in print. Here's what happened. (1st time)On May 14th 2026 I went to Tuffy to have a full set of tires put on along with other work. Driving home it doesn't feel right. I drove it about 15 miles to see if it was still shakening. It was out of alignment. They let me leave without balancing the tires?? (2nd time)Took it back to them a couple of weeks later They checked it and told me a weight must have fell of the back passenger tire. Said they checked all the tires. Guess what still the same. (3rd time) Took it back again they had it for 2 hours and I watched them check the tires again. After 2 hours the manager came out and told me two back tires are "out of round". I ask what needs to be done. They told me that's on me, that I need to contact the manufacturer about the tires. He gave me NO numbers and basically said to bad so sad. Told me its Mavis's corporate policy. I called the corporate office and Tracy did a great job helping me. She was flabbergasted at what they told me. She she that is completely untrue. He should have done a warrentary claim and then we could go from there. I told her I'm not going back there. She set me up with Tire Kingdom. (4th time)Rich at Tire Kingdom was awesome. Great human skills and stayed in contact with me. The had my truck for 3 days because they found that the two tires were bad. (Tuffy)They installed bad tires. I went to pick it up on 07/03 and the manager Steve the SM said I had to pay for install of the new tires. WHAT? They had all my past problems documented and the manager wanted me to pay for something that should have been right the first time. Of course I told him I'm not paying Here's my question, if they were an honest group, not profit before quality service ,why did it take four times to find this problem. Corporate has a detail set of notes about this situation. I'm leaving out the real issue I had and that's how I was treated and talked to. I have called corporate three times and each time requested the regional manager to call me. Well he has not and that tells me everything I need to know bout MAVIS. Great corporate speak but the retail execution, communication and behavior is unacceptable. These Guys represent your brand., I will never use any Mavis tire stores again. I am posting to Facebook, BBB, Reddit and the corporate site if I can. Thanks for wasting hours of my time. BTW I kept the locations out of it. Maybe if the Regional director would have called me I could have given him more information. Terrible service

The best of Lakeland. Great people and unbeatable prices. Support these guys if you can.read more

Great service, timely. Good value. I have been there several times for routine maintenance on two…read moredifferent vehicles. Always satisfied with the service and price. They are pleasant and respectful which is important to me. B

I have a 2019 Ford, with large oversized tires on two different occasions for two different tires…read more I went here and had patches done both times they struggled to get my tire back on the rim. Because of the tires being so large both times within 24 hours. My tire sensor indicator came on. It cost me a $100 each time to have my tire sensors fixed or replaced due to the negligence.

Travis and the team over at Hahns are just phenomenal. They looked after all of my needs and they…read morewere quick about it. I ordered tires in the morning and they came in that afternoon and I was able to be back on the road in no time. They were so nice And provided great customer service along with a cool environment in these hot temperatures.. if you are in need of tires new or used and want no nonsense service, great prices, and great customer care, I highly recommend Hahns and be sure to ask for Travis.

Needed a new tire asap as mine had metal showing through it, I called at least 10 different tire…read moreshops and Ken's was the only one who had my size! Great prices, quick service and quality tires. I ended up getting 2 tires because I was so happy with them and needed it anyway. This isn't a fancy place but that's what makes it so great, I would recommend this tire shop over a dealership or expensive tire place any day!

If your looking for a sparkling garage with a nice waiting area... this ain't it!…read more If your looking for an old school garage who can do the work.. this is it! Friendly dog too....

Craig was extremely helpful! We are looking at cars, so they looked it over and helped us prevent a…read morereal problem. They did a pre-purchase inspection for us. They were thorough and explained each issue and the strengths of the vehicle. Good prices, good service- very easy to work with.

Gary did such an amazing job with my genesis 2020 ! He always takes his time with my car & always…read moreinforms me what's wrong & how he can fix it. I love this place ! Definitely recommend:)