So far so good, my mother has been there a week, and they have been very nice and helpful. The…read moreplace is very clean and homey we moved her there from the Atlantis, where she received terrible care, and could not even get out of bed now she is doing so much better with the care that they've given her, they are shortstaffed like every other place, but the energy they put into their work, makes up for it. ,

From the owner: For more than a century, Otterbein has remained committed to providing senior housing options that…read moreprioritize respect and foster a sense of community. Originally established in 1912 as the United Brethren Orphanage and Home for the Aged, Otterbein transitioned its focus to elder care during the 1960s. Recognizing the changing needs of seniors, Otterbein emerged as a trailblazer in contemporary senior lifestyle solutions, introducing some of the first Continuing Care Retirement Communities (CCRCs) in the country.

do not work here or send your loved ones here. i am a worker here and the workers are snobby and…read morerude, and they are outrageously rude to the residents here. the workers put on a show for people who come visit their loved ones, all the nice, and happy, and smiles you see is all fake! today October 23, 2025 a nurse here was telling other nurses that a resident here was not liking the idea of him have a catheter, so he got upset and was saying he didn't want it on himself, and he was moving around, and the nurse told the other nurses she snatched him by his feet and yanked him to the edge of the bed and yelled at him in his face "you're going to keep this f**king catheter on rather you like it or not" she was demonstrating how she was pulling him as if she was proud of herself. this is a elderly who has pain and is fragile!!!! anything that you accidentally missed of your loved ones belongings after they've passed away, the nurses either throw the items away or give them to other residents or take them home for themselves.... to me that is just very disrespectful. about 2 weeks or so ago, i over heard a resident telling a nurse that another nurse slapped her in the face :( this place is just awful, and it's too expensive.

The staff at "The Anderson " took good care of me. They were polite, cheerful, encouraging and made…read moreme laugh. I enjoyed meeting my peers., doing creative activities with them. The staff makes us all laugh. They work hard to cheer us up. They interviewed me to find out what I like and others there then arranged activities to enhance our stay. The Chef cooked special orders cheerfully. I found the food fresh & delicious. Loved getting breakfast in bed when I slept in. I was bed ridden until physical & occupational therapists worked with me to get me walking again and reducing my oxygen from 4 down to one. I feel it is possible to be back in the league playing tennis & golf again next summer. Thank you everyone peers & staff at The Anderson ". For the gentleman who went to Heaven instead of home. His family was well liked too. The funeral director took care of everything. We mourned and did an activity he would have enjoyed by watching "The Haunted House" with Eddy Murphy. I felt closure talking with my peers. If you or a family member needs special care? I strongly recommend "The Anderson".

Imagine getting an email from a place for mom every day. Both of my have been dead for 30 years…read more I cannot get them to stop the constant emails every day. Imagine being reminded every day of your parents who are no longer around. It breaks my heart. This company is trash.

Deceptive, frustrating, aggravating experience. A friend recommended a specific assistant…read moreliving facility that his mom absolutely loves. I googled for the phone number then called what I thought was that facility. Towards the end of the conversation, they advised they were NOT the facility but someone that could help with my search. I didn't want help. I wanted the one facility I thought I had called. I have since been bombarded with phone calls, and text messages from numerous facilities (sometimes 20 a day). They turned a stressful situation into more stress and aggravation. Two months go by (no further conversation with A Place for Mom), but additional conversations with my friend. Who again recommended the facility where his mom is living. We stopped out, got a tour and fell in love. Only now, A Place for Mom wants a big payout. No thank you! Do yourself and your loved ones a favor, stay clear of A Place for Mom.

I took a tour of this facility on behalf of my mother. I'm completely blown away by the amount of…read moreresources that are available for the residents, from the living quarters, the recreational rooms, therapy rooms, etc. I wish I could give this place 6 stars. I would highly recommend this place for anyone in search of living accommodations for a loved one. I don't get happy to often but this place has made me happy because from the residents, staff, and the facility it was all a happy atmosphere. Keep up the good work.

Please do not let your family members go here for rehab. Don't go here yourself. My dad spent one…read morenight here and hsd to leave. Nursing staff was understaffed, uncaring, full of lies, and petty. They left him sitting in a wet diaper for 8 hours. This facility has a bad rep for a reason. It's completely terrible and I'll be filing a report with whatever health authority I can. The way they treated him in the 24 hours he was here was completely unacceptable.

This place is very clean, safe and nice. I have a family member that has been here a couple of…read moretimes for rehab and the staff has been amazing to her. I feel safe with my family member being here and I feel safe being here at night.

They leave you in restroom for over an hour! When hit call button takes longer than 15 min!…read moreBeautiful building with ugly attitude people working here! State needs to look into this facility! When someone you care about and staff not helping! Will say the rehab lady has been wonderful and lets you do your daily tasks with understanding!

Due to the complexity of my disability (C4-6 quadriplegia), combined with the medications I am…read moredependent on, and frequent staffing shortages, The Waters is not suggested. During my seven days at The Waters, my daughter was able to attend to a great deal of my care. The meds I take daily were requested and locked in their safe. Unexpectedly, the facility would not dispense my medicine because all prescriptions are to be ordered from The Waters pharmaceutical resource. Consequently, Episodes of dizziness, withdrawal, and shortness of breath consumed me for several days. The denial of the medicines was life-threatening and unnecessary per state guidelines in these circumstances; state law dictates that this was a violation of the code that states every nursing home in Indiana must be prepared to provide prescribed medicine. There was a blood pressure pill prescribed to address high blood pressure when hyperdysreflexia occurs in spinal cord injuries. When blood pressure exceeds 160 (the bottom number), that is the time to take my blood pressure pill. The application for my blood pressure was misunderstood for several days; the nurse gave me this blood pressure medicine while I was in a state of confusion, but I refused another pill afterwards. One morning, two aids came to my room with breakfast. I asked if they would turn me over in my bed, as I am unable to do so independently. I settled and closed my eyes, but something was wrong. I got on my left elbow and discovered there were no covers to conceal my bare right leg hanging over my left leg, and hanging out of bed. I struggled to get my leg into bed, but I was too close to the bed's edge and about to fall out onto the floor. Additionally, my bedside drainage bag had not been brought around to the side of the bed I was lying on. My best chance of immediate help was to put my hands together and pound the headboard; help arrived after thirty punches. My rescuer was appalled. A doctor looked at both hands and felt both hands for breaks. He saw bruising and swollen knuckles; X-rays were ordered. Three days have passed since my departure; my doctor has no X-rays. The Waters hasn't called or provided any information regarding. I met some good and caring people who attended to things during my daughter's absence. Angie (nurse) took the necessary time to clean what most others did poorly; she had great compassion regarding my suffering. Morgan worked daily to hurry the process of providing my meds, but was accountable to another who was void of compassion and the understanding of state law. Ann (RN) acted professionally; she did everything I needed to the best of her ability; excellence. My seven days at The Waters are behind me now. I harbor no ill will towards anyone. But, the Waters assured my wife, me, and my family that I would be well cared for while she attended to matters in Arizona; we had nothing to worry about, so we were assured. Such was not the case. My long-term disability was too much for a frequently understaffed nursing home to handle, and the long hall with only three patients was a long way from the nurses' station and the existing population; right where the action was, near and busy.

To begin with Waters of Batesville was awesome!! I had previous stayed in a facility back in Jan…read morewhen I had my left knee replaced close to where I live in Harrison Ohio and it was a living nightmare and I refused to go back there when I had my right knee replaced this past Oct. This time I was referred by my surgeon who had his mother at to try Waters of Batesville in Batesville, Indiana to check them out. I did a tour of the facility with Debbie and was very impressed with what I saw that I ended up choosing them for my short term recovery. I was there only 8 days and walked out without my walker! The entire staff here were always smiling, always helping each other out, answered the nurse call button within minutes, but most of all took the time with you to listen to any questions or concerns I may of had. I'm sure I'm going to miss a few names of the staff and if so sorry but they all complimented each other in the way they all worked together as a team! Thanks Debbie, Crystal, Harley, Savanannah, Annette, Gayle, Angie, Stephanie, Lynsey, Sis, Lisa, Marsha and Glenda who tidied my room everyday, Physically therapy was fun and challenging but the team here is amazing and work to keep you moving and on the road to recovery. Thank you to Bridget, Kay Lemon, Daxie and the rest of the therapy team!! They had daily activities and I tried to attend as many of the craft activities as possible with Jacki to help pass the time and keep me busy. BUT the most that I was impressed with were the actual patients! Whether they were there short term or long term they all seemed happy and were always smiling!! And to me a happy patient means great care and Waters of Batesville provided the best of care!! I almost felt like I was on my own little mini vacation away from home. lol All in all I would highly recommend Waters of Batesville to anyone in need of short term or long term care because this is a place that to me not only had a wonderful caring staff but also had happy cared for patients. Thanks to all of you!! Linnea Klinger

Only come here for Therapy,What you put in you get back in return. If you don't want to be…read morehere,tell your guardian or don't come at all. No one wants to listen to negative Nancy.. The food sucks,it sure does it's regulated by dietary due to your health(ie, diabetes, overweight,fluid restrictions ,health conditions) Make sure your stay is comfortable,the beds suck. No memory foam is allowed,bring in your own pillow and comforters. There are no congregation in others rooms,meet in a common area like the hallway or near the elevator.. and there is no going outside(unless your family member takes you out) and No smoking by residents. only Aides,nurses,kitchen help, temporary personal, therapy workers,etc. NO RESIDENTS.NO GOING OUTSIDE. Be sure to read reviews before allowing your loved ones to enter.. do it for THEM, Not for you

Lisa K is a nurse for my mother recovering from brain surger. the surgeon ordered a MRI. When we…read moreasked her about it, she was very rude and basically yelled at us. she said to give her a review, so here it is Lisa K.

This place looks so good - how could say no. Well, just say…read moreno. The Rehab is awful, they stand you up and that is about it. They say you refuse do to Rehab. NOT! They never clean the rooms. Dirty . I cleaned the room everyday when visiting my husband. They wrapped his leg so tight it bugled at the top it looked awful. Then they lied and said I grabbed the nurse when she came in. I touched her wrist. THEY DON'T CARE - I Moved him OUT. Wasted 3 weeks there had to start Rehab over. Oh plus he got a bed sore because they just let them lie in bed. PLEASE SCROLL DOWN TO THE 1 STAR COMMENTS !!!! HIT 3 STARS SO YOU WOULD READ THIS.

This facility is great they are very attentive to my care. The whole staff is very caring and take…read morecare of all my Needs. The aids are respectful to me also. They don't miss a beat.The environment is great the decor is very pretty during the Christmas season.I want you to know they bend over backwards to take care of my every need. I don't have any complaints.The quulityof care is extremely helpful. The staff takes care of all my needs and wants They have a diner. Plus they offer allot of activies here too. The looks of this place is great it's well kept. The staff is very kind.