The reviews don't lie! These people are angels on earth : ) I am a super anxious pet owner, and I…read moreappreciate how staff always listens and makes you feel like the only patient. So much love and care from getting checked in to seeing the doctor.

We have been taking our dog here for several years now. I am very happy with the service that this…read moreteam provides. Today I took my dog in for a teeth cleaning, and was greeted kindly upon drop off, where I had the process and pricing well explained to me. At pickup, I received a detailed report back of the services performed and a few other notes from the general exam (along with a clear outline of follow up actions, such as keeping my dog on wet food til he is fully healed). Overall, I am very happy with the service and communication provided by Patterson Dog and Cat Hospital.

I was able to get in the same day to bring my cat who was dehydrated. The cost to be seen was very…read morereasonable and the wait wasn't bad considering I walked into a packed lobby. The doctor was friendly and knowledgeable. He gave me a clear rundown of my treatment options and clearly explained the costs. I was able to get in and out in a decent account of time and my cat recovered very well. I appreciate the home remedies the doctor also suggested. I still utilize those tips. This place is a gem.

I have been bringing my dog to this Hurley veterinary clinic since 2015, and unfortunately, I have…read moreseen a significant decline in the quality of care since the pandemic.Last year, my dog was diagnosed with heart failure. At the time, I was told that there was nothing more that could be done beyond managing his condition with long-term medication. I later discovered that the clinic's medication prices were substantially higher than what I could obtain through Chewy, so I began filling his prescriptions there instead. The clinic approved several prescription refills, but then informed me that they would no longer authorize refills without additional blood work. I recently paid approximately $200 for an office visit, during which the veterinarian stated that my dog was retaining fluid. Despite this, my dog's Lasix dosage was reduced. This was confusing to me, especially given the seriousness of his condition. I have also experienced concerns regarding pricing. For example, I was charged $35 for a body spray that can be purchased online for $19.99. When I asked about returning it, I was told there was a strict no-return policy, although I did not see that policy clearly stated on my receipt. Beyond the financial concerns, I feel that customer service has deteriorated. I found my interactions with management to be rude, dismissive, and overly focused on generating revenue rather than prioritizing patient care and client concerns. After being a client for many years, I am deeply disappointed by my recent experiences and no longer feel confident recommending this clinic. I've also noticed that since 2019 there do not appear to be any African American employees working at this facility, whereas before 2019 there were several. I'm not claiming to know the reasons for this change, but I do believe consumers have the right to consider a company's hiring practices and workforce representation when deciding where to spend their money. If a business does not appear to reflect or include members of our community

Canine to Five is great when it comes to grooming - Lisa is amazing. I've got a nervous nelly…read moresheepdog & Lisa is so caring with him. She does everything to get him groomed quickly so he's not waiting around ratcheting up his anxiety. She's awesome dealing with any matting & always gives Clyde such a great haircut. 10 Stars for Lisa!

Been taking my cavapoo to Canine to Five for grooming for a year. I never had any issues until this…read morepast Tuesday. The groomer Lauren said he was matted on his ears and neck so he needed to be short. My son picked up our dog because I was at work. When I arrived home and saw my dog I was FURIOUS! He was hairless to the point you can see his bones. I paid $122 which includes de-matting but he has no hair so what was departed? Literally shaved him bald. I never received a call asking for permission to cut off all his hair. My dog doesn't even look like himself. Every time I look at him I want to cry because I'm so angry. I called to cancel his future appointment and i was asked what happened and did I want to go to another location. No THANK YOU! Will no longer be utilizing their daycare or boarder services either because I don't trust them with my fur child.

Platz staff & Dr. Panagos took good care of our Old Girl Chloe again today with kindness,…read moreprofessionalism, & efficiency. Our goal is that she will be back to her happy self with a spring in her step even though she is now a senior dog. Chloe will be 16 in January, & a big part of her longevity is homeostasis applied by both love and good veterinary care. Platz Animal Hospital cares about our fur babies. X

Love, love, love this place! The veterinarians are very caring towards my pets. Especially with…read moremy dog that has cancer. I regret that I did not find this place sooner. I had to go through a couple places that felt like a money grab. This place is not like that. They are honest, and affordable. I would 100% recommend this place!

Our cat was very ill and needed to be put down. They wanted to put us on a 6 week waiting list…read more We couldn't let her suffer any longer and ended up paying a private vet $275 to put her down and return her ashes. Some places wanted as much as $750.

Nothing but respect for Michigan Humane and their people! From staff at the Sterling Heights…read moreshelter all the way to director in Detroit, they went above and beyond during a difficult time for my partner and I. They are compassionate people who truly care.

What a wonderful experience. Sadly we had to put our beloved pet Trooper down on Tuesday. We were…read moregreeted with such warmth and professionalism. After leaving that day we felt amazing that Trooper was treated with such respect and tenderness. Dr Burke showed such compassion and professionalism. As a matter of fact the whole staff at this clinic was just incredible. Going back to the old days when people really cared about their profession and went out of their way to help you. We waited 5 years to get into Little Friends of Ferndale. They were welcoming Dr Amon to their team and accepting new patients. We have 3 rescued cats and so pleased we can give them the best care possible.

From the Sabatini family, we want to thank the amazing nurses and vets who helped our beautiful…read moregirl along her way into heaven. Everyone was so so kind, and gave her so much love. She had the kindest people around her, and while it was the saddest moment, we knew she was safe and loved. A big thank you to dr. Burke for letting our girl give you the biggest kisses. We thank you again from the bottom of our hearts for taking care of our girl.

Great listening totally nailed treatment! Cat people and…read moredid not waste time on unnecessary diagnostics

Dr. G is just wonderful. We had our cat spayed, she was in heat, and they didn't even charge me the…read moreextra $65 for that. They are so attentive and really explain procedures and recovery well. Her incision healed so quickly and was perfectly clean. They have a very friendly staff that answers phones and schedules, and it's a very convenient location. They have been in business for years, and I've been coming tot hem since I was a kid with my parents' pets. They are not pushy about getting "extras" and everyone is very accommodating. They are busy, but will take the time with you and your pet. Clean and organized; a great veterinary office.

This organization is hands down one of THE BEST places around and we are SO fortunate for its…read moreexistence. I have been to this location for low cost vaccines, and spaying for my personal cat which the staff and care was phenomenal. I have also utilized their TNR program for a feral cat who birthed my new kitten which was also quick, efficient and a great experience. I've received guidance from their staff on help with a feral cat colony in my area regarding cats that need medical treatment. Overall, they are honestly the most caring and devoted people I've ever met. They show SO MUCH compassion and love towards animals and those that are trying to help animals. I highly recommend them!

just had a feral cat we found neutered here--they do such a nice job &…read morecare so much for all of the animals--just saw a bad review just left that said this place is dirty--not true--if you want fancy, go pay the price somewhere much more expensive--everyone who works here love the animals & are super nice to deal with....

We had a very sick younger cat. Dr. Carter was concerned and sent us to an ER vet. The ER vet…read morediagnosed our cat with intermediate cell lymphoma, administered chemo and told us that additional testing was not needed. Dr. Carter got the test results and was not convinced it was lymphoma. She had us get different meds and order more testing. Within 48 hours of taking the non-lymphoma meds our cat was acting livelier than she had in months. Additional testing is still not 100% conclusive that we're out of the woods yet, but it is much more likely that our cat DOES NOT have cancer. Our family cannot thank Dr. Carter enough for her care and attention devoted to our lil' baby. We cannot imagine the route we would have taken had Dr. Carter not went the extra mile and treated our cat as if it was her own. We will be Dr. Carter patients for life!

We have followed Dr. Carter from her old practice where she cared for dog Charlie for 15 years…read morebefore he died of old age. She is now caring for our dog Willie. We have found her and her staff to be extremely caring at all times. They treat their animal patients as if they were family. They were very understanding of the process of letting go and euthanizing a beloved pet. I would highly recommend LaFond Veterinary Hospital because of their personal care. Jeanne B

I am writing this review with a heavy heart, as my recent visit to with my injured puppy, Nigel,…read morewas one of the most traumatic experiences I have ever had at a veterinary office. We arrived in a state of emergency--Nigel was bleeding profusely, and both of us were covered in blood. Unfortunately, the initial experience at the front desk was deeply distressing. I was met with coldness and a focus on payment processing that felt completely disconnected from the urgent, life-threatening situation unfolding before them. In a moment of panic and trauma, that lack of empathy was incredibly painful. However, I feel it is vital to acknowledge the medical team that stepped in. Once we moved past the front desk, the level of care shifted entirely. I want to express my deepest gratitude to the veterinary assistants and to Dr. Wheet. Your genuine empathy, professional support, and kindness during such a horrific process were my only source of comfort. Dr. Wheet and the medical staff are the sole reason I am giving this clinic four stars. They provided the high-quality, compassionate care that Nigel--and any pet owner in crisis--deserves. I truly hope the administrative team takes this feedback to heart, because the front-of-house experience does not currently reflect the high standard of care provided by your doctors and assistants.

one of the receptionist was giving me dirty looks, even my nephew saw it. She made me wait forever…read moreto check out and when I asked her what's taking so long she went off on me called me trash twice and came around the desk like she wanted to fight. she would not stop talking so I was saying things back to her. the messed up part the manager was sitting right there and did nothing. I work in the medical field and if I dared to call a patient trash etc I would have lost my job but instead the patient is wrong and I am kicked out. So I guess it's ok for that office to call patients whatever and the doctors believed it was all my fault