Stopped in for some flowers for my wife on a whim. Cute little shop. I was waited on immediately and picked out a nice bouquet of a half dozen roses. They were very helpful and made some nice suggestions. Very nice service, good quality and a fair price. read more

Rosemary's Heritage Flowers - Florists Near Me - Crown Point, Indiana

Please learn from my experience and DO NOT order from here. I placed a Mother's Day order to be delivered 11 May. Due to the volume of orders, I was informed it would be 12 May. No big deal. On 13 May I realized the flowers weren't delivered and when I called, they told me they forgot, couldn't find my order number, etc. After several minutes on the phone, they promised they would deliver asap. Unfortunately due to the couple of days that had passed, my mom was out of town and they promised to deliver on 16 May. The day came and went and no flowers. Very disappointing with the poor customer service and lack of care for customers. Update: called today, 17 May, and they claimed they tried to deliver the flowers yesterday and my mom wasn't home. That is simply untrue. They claimed the flowers are being delivered today and I requested a refund. At this point, I've been getting the runaround for a week and the unapologetic manager said she would process my refund when she gets around to it. I cannot believe how much they truly don't care about customer service. read more

Avoid this place at all cost! They are completely dishonest and will rip you off by delivering less than what you've paid for! My sister used 1-800-flowers to send my husband and I a bouquet for our anniversary. She paid for a "large" - but the one that was delivered was smaller than the "small". She called 800-flowers to ask for the situation to be corrected. However, this florist tried to blame me for having the delivery person leave the flowers on our porch. Umm, they were on the porch, covered for 16 minutes. And the flowers themselves were beautiful - it was just way smaller than what my sister paid for. In the end, 800-flowers agreed to have a large arrangement sent, made of different flowers. The picture of what they were going to send was gorgeous. What I got was a $5 bouquet thrown into a vase. So my sister called 800-flowers again and was told our original, large boquet would be delivered today. At 2:28 pm, she received an email saying they had been delivered. However, I was home all day and there was never a delivery. There was nothing left on the porch. I checked our security cameras and there was nothing delivered. This has been the worst experience and is so embarrassing. My sister does not live in the area and is completely dumbfounded that a local business would act this way. They might have beautiful flowers. If you are going in to pick something up, you might be okay. But I would definitely NOT recommend this place for blindly ordering for delivery. In the pictures you can see what we were told to expect from the second delivery vs. what was delivered. For reference, this is an $80 arrangement. read more

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Spoke with Olivia Ordered from Kansas . Everything was as we asked for. Just perfect. And, many thanks for non contact delivery.

Update to previous review: This business was temporarily closed due to a Covid outbreak. They needed time to quarantine and completely sanitize their shop. Once they re-opened they contacted me promptly. They fulfilled the order and it was perfect. The recipient said the arrangement looked just like the picture. I would recommend dealing with this florist. read more

Went in for mother's day flowers several days before mother's day. The person assisting was passive aggressive and not very helpful in selecting flowers. Ordered their premium flowers which looked full and robust on their website, but received dying and broken lilies with barely anything in the vase. Had to ask them to fix it which they tried by adding only a couple more flowers. Highly disappointed when I could have gotten something double the size for half the price at Jewel or Stracks. read more

Ordered a Thanksgiving centerpiece arrangement from Telflora for the wife's birthday. Flowers were beautiful but was not close to the Deluxe size ordered. Looked more of the standard size. Container provided did not even come close to what was pictured. I know they can substitute if not available but Definitely not worth what was paid! Buyer Beware!! I Would not order from here. read more

My Sister and I ordered flowers for my Mum's funeral. We walked in just before closing on a Friday. Mandi sat with us and took our order with patience. On Monday at the wake, the flowers were just beautiful. A great job by Mandi and her employees. I would give it ten stars if I could. Thank you Mandi's Heritage Flowers, You guys are AWESOME. read more

Ordered arrangement online... What was delivered was not even close to what was pictured. I ordered an $80 dollar arrangement and what was delivered looked like something you would pick up at a grocery store! Called the shop and they could have not been more rude and said I should never expect it to look like the picture. I would not expect it to look exactly like the picture but it should at very least be the same size!! I could have not been more disappointed... Sent the picture of what I had ordered to my mother as I wanted her to know what I was hoping she would have gotten and she was shocked at the difference :/ read more

Rosemary's Heritage Flowers - What I had ordered - Florists Near Me - Crown Point, Indiana

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I ordered an arrangement for my sister-in-law's funeral through Brownsburg Flower Shop on Fri for a Mon delivery. Brownsburg Flower Shop is always excellent and very helpful. I picked out what I wanted and specifically stated the ribbon was to have Sister-in-law on it. The arrangement was to have deep purple, pink, and fusia flowers with a little yellow as an accent. Unfortunately for me, when an order is placed, the wire service selects a florist in the area to fill the order. Rosemary's was the shop chosen by the service. Apparently Rosemary's Heritage Flowers assumed since I am out of town I would not see the horrible excuse of an arrangement they sent. Wrong! I was there. I saw what they provided. I was shocked, appalled, furious, and embarrassed when I saw it. It looked NOTHING like what I chose. The ribbon DID NOT include sister-in-law. There was no deep purple. What it did have was 4 yellow roses. All I saw when looking at it was yellow! Was not even close to being a $75 arrangement! It looked more like $25-30! Total rip off! If the option were available, I'd rate this florist NEGATIVE 5 stars! If your sending flowers by wire, be sure to express the service NOT send to Rosemary's Heritage Flowers! read more

I received a bouquet today. Although it is beautiful it is not what was ordered. The premium size was ordered but what I received was the Standard size. All of that money wasted. This is a Teleflora Perfect Spring Peach Bouquet. There is no way what I got was the Premium size. Don't order from them. read more

Ordered flowers for same day delivery to someone in the hospital a few blocks away from this florist. Three days later, no flowers have been delivered. Called the shop and got a recording that no one was available to take my call, and then the call was ended. I think this place may have gone out of business and neglected to update their website. Being from out-of-town, I'm not familiar with the local florists. I suggest you avoid this one. read more

I ordered flowers for my niece and nephew's new baby's arrival. I upgraded the bouquet and was shocked when I saw it. In addition, I saw the bouquet two days later and some of the flowers were already fading. I called and spoke to Rosemary and said how disappointed I was; she told me to go and get the flowers, return them to the shop, they would replace them while I waited, and then I could take them back to my niece and nephew. I paid for the upgrade and delivery. Terribly disappointed. I won't use them again. read more

Can I give zero stars? My sister ordered online from Chicago and paid $80.00 for a dozen roses. What they sent was a dozen tulips which looked of really poor quality. After delivery I read their reviews and looks like bait and switch is their standard practice. I would never use these con artists. read more

This is the first time that I have been totally embarrassed by flowers that I ordered! I paid $200.00 for an arrangement of roses, lilies and football mums; what I got was a MUCH smaller arrangement of carnations, daisies and greenery. This florist is a TOTAL ripoff, not only to their customers (who will be one and done), but to the websites that you order through. AVOID this florist at all costs and save yourself embarrassment. read more

Rosemary's has the most beautiful flowers. The owner herself is dedicated to delivering the best customer service everyday! She is the sweetest person and very involved in the community. The floral designers at Rosemary's Heritage Flowers have been in the business for many many years and take great pride in what they create. Their arrangements are the BEST! read more

I had ordered a sympathy arrangement for the anniversary of my girlfriends fathers passing. they were delivered a week early and then the woman on the phone said she was going to have them picked up and redelivered on the correct day. Why would someone think its acceptable to take back sympathy flowers especially when it was their fault!? The woman I spoke with on the phone was incredibly rude and unapologetic and didn't want to take responsibility for the mistake. Take your business elsewhere. read more

Paid extra to add more flowers to a special arrangement which was pictured. Ended up with something that looked slightly less full than the original special. Decent flowers, but not a value. I'll try another shop next time. read more

Love this flower shop. When I'm in need of any sort of flower arrangement they know exactly what does and doesn't look good together. The staff is very friendly and knowledgable. I have purchased flowers for special occasions , funerals and holidays and all have been excellent ! read more

When I learned that my dear aunt was in the hospital in Crown Point, Indiana, I looked for a florist there so I could support local business. Rosemary's was recommended to me. I went to their website, RosemarysHeritageFlowers.com, and found a nice plant to send my aunt. Their website offered $10 delivery on Memorial Day--I was impressed. Well, that feeling did not last long. The day after Memorial Day, Rosemary's called me to tell me they were closed on Memorial Day and asked whether I still wanted to send my plant and also told me that it was an additional $40 for delivery on top of the $10 stated on their website. (?!?!) When I asked them why their website offered a Memorial Day delivery when they were in fact closed, I was told that they didn't control that website--the very website that spells out their business' name. Hmmm. Can't deliver on a date your website says you can? Multiply by 5 the cost of delivery stated on your website? I do not have an MBA, but I don't think I need one in order to call out these bad business practices. In that 1960s film, Rosemary famously gave birth to a demon-baby; I wonder, has that baby grown up and opened a flower shop? read more

A woman helped me when I ordered flowers and had amazing customer service skills. Genuinely enjoyed interacting with her. Unfortunately, I had to cancel the order, and at that point, spoke with a gentleman there. He was just as kind and professional. I definitely will be giving them all of my business in the future. read more

Received a Christmas cactus from my sister in law who lives out of town. It is so small I was embarrassed for my sister in law. If I sent someone this plant I would be furious. When I called with my concern, the manager told me with tax and delivery included that this was all I could expect. Seriously, this is a tiny town. The plants at the grocery store are gorgeous and a fraction of the cost. Just beware. read more