Most of the staff at this pool are friendly and professional, and we've generally had a good experience--until today. My 10-year-old son is on the swim team. After team practice, he has a 30-minute dryland session, followed immediately by private swim training. For the past several weeks, he's been allowed to re-enter the pool area without waiting in the general line, which makes sense due to the tight timing. If we were warned that it was against the policy, we would have not done this. But today, a staff member named Sara (who did not give her last name) suddenly yelled at him as he walked in, insisting that he go back outside and wait in the long public line. We explained that his private training is only 30 minutes, and waiting 15+ minutes would waste half the session. We offered to follow the rule next time, saying we'd have a parent wait in line on his behalf--but she still refused and wouldn't make a one-time exception. What bothered me most was not just the rigid enforcement of a rule--but her attitude. As a city employee, Sara was harsh, dismissive, and showed zero empathy for a child trying to follow his training schedule. It felt unnecessarily personal, and frankly, we couldn't help but feel targeted--possibly because we're Chinese. In today's social climate, it's hard not to notice when someone goes out of their way to make life difficult for no good reason. We understand policies are in place for a reason. But government staff--especially those working with kids and families--should be trained to enforce them with basic courtesy and common sense. Yelling at a 10-year-old and refusing to understand and work with parents trying to cooperate is not how a public facility should treat its community. read more

Rosemead Aquatic Center - Swimming Pools Near Me - Rosemead, California

I'm not sure why they let incompetent high school kids run the front desk, but no one ever knows what the correct hours are for adult lap swimming. I called in the morning and they gave me the wrong time so I had to wait 40 mins for the lanes to open. I recommend checking the actual Rosemead community guide pamphlet online for the times. read more

Pool is good but the service is super bad and staff is horrible! I have been always love this pool but staff was super rude and not fair to everyone. read more

Honestly,, it's 4 stars but I'm not a fan of how they take payment, so that's why I'm taking down a star. It's a local beautiful outdoor pool and I come here for lap swim. The lanes are for 25 yards and they only open a few lanes because the swim team uses up a majority of them. As for schedule, I cannot find updated hours online and had to rely on a friend. I highly suggest calling them to have up-to-date schedule As for fees, they only take exact cash or check, both of which nobody really carries around anymore. Considering post-covid, I would really appreciate some electronic way of sending money. Again, I recommend calling the office in advance to see what the costs are for lap swim (cheaper if you're rosemead resident). They do close the pool in between seasons for a week or two All jokes aside, getting a 20-visit pass for non-Rosemead resident comes down to $3/day. For such a clean pool, it's definitely worth it. The only problem is that most of the lanes are taken during weekdays and you might end up swimming in the shallow pool. I believe weekends are much better since the swim team isn't there~ read more

I wanted to get in some laps after work this Friday evening. Unfortunately, the lanky young man with curly hair at the front desk provided me incorrect date and times for lap lane and open swim swimming hours. Even after explicitly asking about swimming times. This resulted in two visits where I packed my swimming gear and had to return home after driving home from work. Please improve your communication skills! Inconvenient. read more

We used like this pool because everybody was so nice here but today was a different visit. Sad to say, I think we received a minor derogatory treatment. Tsk tsk, shame on that hypocritical staff member named Michelle. My daughter was accused; yes accused of munching on something. She was in complete outrage because that was not true at all. She was NOT eating!!! Michelle rudely commented to my child, "My co-worker saw you munching on something and we just want to let you know that we don't allow food or drinks except water. This is just a warning, if this continues, we will have to kick you out." Kick her out... on what grounds, this is false information that you blatantly made up and claimed you received from an unknown co-worker. Well, that's was absolutely F@%# up since there were a handful of people eating.. or per say munching on something. Oh and then minutes later, little Miss Lying Hypocrite came out with her Starbucks cup filled with... what.. not Water.??? Oh my, I see the rules don't apply to the entry level employees and it only applied to certain unlucky people that got picked out in the crowd. Needless to say, we left and the kiddos were distraught and confused by the whole ordeal because people should not tell lies. Usually I remain professional, but you know... when it comes to your own children, you react a bit hasty and defensive towards the perpetrator that wrongfully scolds your child. A formal complaint was filed and the gentleman that we spoke to afterwards was very friendly and understanding. Pictures included for references... read more

Rosemead Aquatic Center - She said, "We don't allow food or drinks, only water." while sipping yellow water. - Swimming Pools Near Me - Rosemead, California

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This place is decent with a big pool for some water fun with kids! The entrance fee is very cheap too. The only thing I am complaining is that they blast the music so loud like a party as they do not care if people are subject to their loud music like a torture. read more

It was fun I will come every Tuesday,Thursday and Saturday so I would strongly recommend it

Paid $50 for 5 group learning swim lessons and didn't learn anything useful. Did not learn to swim or float by the last lesson. Went on YouTube swimming tutorials and learned how to swim and tummy float in 1 day. Their open swim days are always crowded so you easily bump into other swimmers so can not swim more than a few feet. They also require you to wear a bikini swimsuit or bikini top under your swimming rash guard shirt, no regular bra accepted. read more

So glad I found this spot! Check their website for times and prices; it's constantly changing. Lap swim hours: more older ppl swimming for fitness or practice, pricier entrance ($5 for non residents at the time of this post) Regular swim hours: lots of kids playing in the shallow end, but the lanes and diving board are still open. I like this better because the environment is more fun and less pressure to be an expert swimmer. ($2 at time of this post). Lap swim is open year round. Pool is heated to about 80 degrees. They tell you the temp of the pool at the entrance. Regular swim is only open during summer I believe. Pool and facilities are pretty clean!! No crazy strong chlorine smell (like at YMCA), which supposedly means it's cleaner. HOWEVER, the bathroom is pretty gross and small. I wish they had changing rooms connected to the showers! I feel like most public pools' bathrooms are gross though. There is a patio for food and bleachers for the parents. The lifeguards are pretty proactive. Got in trouble for lots of things such as riding on someone's back. Sharp eyes. You need to take a swimming test to go in the deep end, even if you're an adult. The swimming test consists of swimming the width of the pool twice (total 50m) without stopping, and you must swim at the surface, not underneath. read more

I'm going to preface this with the the fact that I recently lost 200 lbs, I decided to take my kids to the pool on a hot afternoon to cool the kids off. Upon arrival we were let in and my kids really wanted me to play with them. I chose not to remove my shirt for obvious reasons and was immediately told that I had to take it off or get out of the pool. Complete disregard for my feelings I had to get it and explain to my kids I couldn't play with them because the teenager who makes the decisions here had no common sense. Thanks for making this a very uncomfortable situation due to complete disregard for not only feelings but children and the treatment of constituents by the city we pay taxes to, this is a complete reflection of how the city treats overweight people then I guess my only option is to move read more

No, no, no. This place absolutely sucks, and its 1-star rating is being very generous. What kind of pool closes at 4pm on a summer weekend? A lame one. What kind of pool does not allow the use of swim goggles? Never heard of this before! My eyes were blinded and stinging for four hours because of this unheard of, ridiculous policy. What kind of pool hires lifeguards with no personality? So on this particular Saturday afternoon, you're allowed to swim goggle-less in the wading pool section, which is about 4-5 feet deep and crowded with annoying kids and equally annoying adults -- many of whom cannot swim and cannot see. So they bump into you and simply move on. There's no apology, and eye contact is avoided because this is LA -- it's all about me, me, me. Perhaps the solution to avoid the crowds is to go use a lap lane and swim laps? Oh no, you cannot do that! The big pool where the lap lanes are, and where it's super deep, is not to be used! They won't allow it! You can look at it, its serene waters and prettiness. They even have a lifeguard stationed there to stare at the unoccupied lanes! If you dare try a lap swim, or put on your goggles, you will be admonished by lifeguards who don't know how to use the word "sir." They just shout at you. The pool and the facilities are new, and look great. But don't try using it like any other pool you'll find in a real city. So yeah, I am spoiled by the country club-like pools in Charlotte, where the Ys are staffed by real people and lifeguards who have a personality. A place where there are pristine rows of lap lanes, where you split lanes if there are too many swimmers, but everyone enjoys a bit of exercise. But if you live in LA, you'll probably think this pool is great. read more

My review is for a couple areas, starting with pros, into the cons. ++ (5 stars)Very clean facility and very new. Bathroom is surprisingly neat and organized and well maintained compared to most public pools. The showers all work and is easy to use. Love that about it. ++(5 stars)Pool itself is large and clean, lifeguards are cool, they do their work. ++ (5 stars) Admission is cheap compare to most other communal pools. $1 for kids, and $2 for adults. Cons: ---(2 stars) Lap swimming schedules for summer is 4-6PM, most folks I know at that time are doing their 8-5 or 9-6 work hour shifts. How can we make this schedule? Cons (1 star), this pool requires you to NOT wear goggles during recreation swim time, which happens to be 6-8PM when most folks can make it to the pool. The center/city's reasoning for making this rule is for the safety of children/users who do not kow how to use goggles that can inhibit or cause injury to them. But My question would be, how about protecting these children's eyes from chlorine water? I've never heard of such a ridiculous requirement in ANY swimming pool, public OR private. If only they can change that rule/policy to let users decide on their own about wearing goggles. Besides... parents and adults should supervise youth/kids who are not trained in goggle using and also watch over them when children/kids are swimming. This is definitely a HUGE drawback from my rating to this pool. read more

I'm a long time regular here. I've been going to Rosemead Pool here since kindergarten, when my Asian mom would used to hold my hands, safely walk me across the street, and watch me play in the kiddy pool (which they no longer have). It's still nostalgic every time I go swimming. =) That was DECADES ago. Now back to the current times: it's recently renovated!! Hurrah! I go lap swimming here almost every day. It's clean (while it's still new, and they should ban peeing kids from the pool), and they play music on the speakers (not that you can hear it if you're lap swimming). Only downfall since the renovation: no Olympic length lanes. I don't know why they remodeled it with a little "pinch" in the middle of the pool (refer to Yelp pictures) that prevents length-wise swimming. Lap swimming is only width-wise (25 yards). Either way, it's still good. I can still get my workout in. Oh, and another downfall: they sometimes hold swim lessons, so all the kiddies hog up the lanes during lap swimming session. grrrrrr... ---------- FYI: Recreational and lap swim hours change frequently, depending on the season. Check to make sure before you go. read more

First time coming to the new pool since they just finished a couple of weeks ago. all i have to say the pool is HUGE! they have 2 pools, a small one that range from 3.6ft - 4ft in between the two pools. The bigger pool range from 7ft - 13ft with 2 diving boards for you to dive. Great place to bring your family and kids out for some fun in the sun during the summer heat or just come and take a dip to cool off instead of sitting at home wasting electricity using your AC. Gotta love the City of Rosemead for giving us this great pool. It's 1 dollars for kids 17 and under i believe and 2 dollars for 18 and up. They have locker for you but you have to bring your own lock. i suggest combination lock, so you don't have to search for your key and notice that you felt the key hitting your leg when you did a dive on the diving board but ignored it, cause you thought it was a piece of plant or something. if you don't have your own lock then you can give it to who ever is outside when you paid they'll keep it for you. They also have shower inside the locker room and 2 outside the locker room. They even sells Hot Dogs for a dollar! there's more on the menu but i didn't really look at it. The coolest part was they even had a projector outside showing you cartoon movies! so you could just chill out on the 3ft pool and just watch movie. i love how they have deep part of the pool because some of us adult could swim without being afraid of swimming into kids. just stay away from the diving area cause that's where all the kids like to jump in. you wouldn't want anyone jumping on your head while you swim anyways. some may ask why 4 stars and not 5? cause they only open for 3 hours weekdays and 4 weekend. well hope you guys come check it out and please don't pee in the pool. btw the chlorine is very strong, my eyes was redddd when i got home. no goggle in the 3ft pool. enjoy! read more

This place is JUST okay. The prices are decent. So I took my tutoring kids here and dealt with the worst experience ever. Kids aren't allowed to bring goggles down the salty water pool. There were tons of lifeguards working but only 1 was supervising the smaller pool on ONE SIDE. Two of my kids drowned nearly to death and none of the lifeguard cared. They were too busy in the office talking to each other. HORRIBLE. The lifeguard on duty was under a freaking umbrella. They were not aware of the kids AT ALL. Isn't a lifeguard suppose to be aware of the people in the water at all times?? I seriously don't know what the heck they're doing. Why are they even "working" if they aren't doing their job? I really hope they start caring about their jobs. SMH read more

Best place for swimming class,really good instructors and they just allow a few kids per class,my daughter started summer 2016when she was 5 and learned a lot even tho the instructor was a teenager,now she is in summer class again and she is enjoying and learning more. They only thing is the classes get full fast,so wake up early on enrollment day,and the price for nonresidents(like me) is $45 a bit expensive but really worth it. read more

I was a lifeguard here at the Rosemead Aquatic Center. I am no longer a lifeguard there because I needed to focus on school, but this is the only pool I trust. I have read previous reviews and people talk about having lifeguards with no personality. Working with these lifeguards I know we all have a personality. Maybe if you take the swim lessons you will see that. As lifeguards our job is not to entertain you and tell you jokes. Our job is to watch everyone in the pool and to be distracted as little as possible. I know the lifeguards there do an excellent job with that because they are tested everyday to show how alert they are and everyone is always on their A game. So instead of focusing on their personality, focus on how well of a job they are doing at watching over people. Afterall that is why they are there. They will answer questions you have, however they are trained to still watch the pool and be as brief as they can while answering your question. As for the lifeguards yelling, it is something you have to do. Put yourself in our shoes, there are at least 100 people in the pool and even while we are yelling to "walk please" or "don't hold each other under the water" there are still so many people who can't hear us or do not bother to listen. Watch any lifeguard training video and you will find in the examples they show, the lifeguards are yelling. I will admit though, the goggle thing is pretty silly. But they did not make up the rules, they are only enforcing it. I will also agree that closing the pool early is lame. I enjoy swimming and I wish I could swim longer. This is a great pool. I can tell you that every morning at 7 am there are lifeguards cleaning the bottom of the pool. They are there sweeping and cleaning the grounds. The gutters are checked everyday. The locker rooms get checked every hour. As well as the pool chemical level. I believe cleanliness and being watched over by alert lifeguards are more important than this "personality" stuff. If they are talking to you and paying attention to only you, chances are those lifeguards are not watching over the people in the pool. read more

Our experience at this location was better than expected. We were all allowed to wear goggles. This is definitely a kid friendly pool. My 3yo and 5yo were so happy they could touch their feet to the pool floor. That made them less scared of being in the water. Now they don't have to hang on to us every dear second. So everyone was able to have fun independently. The only thing I would have liked to improve is that they provide changing rooms, instead of having to change over stalls with toilets, to have a little bit of space and privacy. read more

I love swimming here, there's always lanes for lap swim when I go and it's clean. The lifeguards are always doing a great job and are very friendly, especially Davina, she's super cool! read more

I am confused by all the rules about not allowing goggles or swim fins. I wear contacts to swim and that necessitates the wearing of goggles. but even if I didn't need them I would wear them because the chlorinated water irritates them too much. Also I train with fins, this rules also makes no sense to me. Someone please explain this to me. I will probably not be attending this pool as much because of these nonsense rules. read more

So a couple weeks back I took my kids to swim and cool off at the pool. I noticed that the facility was clean and well maintained. I was also surprised to know that they alow goggles during open swim, which they hadn't before. I was also glad to see that they continued to check and enforce the swim attire rules. Because undergarments aren't swimwear they are see through and dirty with germs. However, I was there when a lady who insisted on swimming in a bra and underwear even though the staff and female pool manager had told her she couldn't. She was very rude and the pool manager stayed calm approached her politely and kept telling her till she had to get out and change or leave. I probably would have went off on someone. But that just shows how mature the staff is and how they treat there customers. I also felt that the lifeguards were attentive and alert which made me feel safe. read more

It is ok the pool is warm but the space is ok because if you go there to swim you usually get split in a lane sometimes and the competition is very small but the swim team is cheap it is around 90$ a month for 3 days a week of swim team read more

My girls have been coming here for their swim lessons every summer and the staffs are great and helpful! Most importantly, the pools are clean!! Swim session prices are reasonable and lesson time fits perfect with my schedule .. Highly recommended read more

Don't take your swim lesson here. Class ratio can be one teacher to 13 students. Way too many. Some teachers are very dedicated to teach the kids, some teachers just spend so much time chatting. No one clean up the picnic area. Trash laying on the same spot for four days. Disappointed. read more

Pool and staff are nice. But don't expect their advertised pool hours for lap swim to be accurate. I had wasted a few trips to the pool because of that. For example, their summer 2014 schedule says lap swim is available from 6:30am - 08:00am M-F, but that is not the case at all. http://www.cityofrosemead.org/Modules/ShowDocument.aspx?documentid=2760 read more

What kind of swimming pool does not allow the use of goggles ? Never heard of this before in my life no no no goggles in the swimming pool

Hello, i am writing to inform the readers that i have plenty of good things to say about this facility. i am a handicapped individual that needs help getting into and out of the pool.. When i first arrived a tremendously skilled female lifeguard approached me and asked if i needed help, I didn't have to asked or or flag any one down. The young woman introduced herself as Julissa and immediately started to help me. Since i have been attending this pool Julissa has given me a piece of mind knowing that if i have a problem or needs, Julissa will be there to help me. Not only is the staff very helpful , the facility is clean. I am also happy that all the lifeguards put safety first for all who attend. Good job!!! read more

you must be kidding me, no goggles in the pool! you are not able to protect your eyes when swimming here. most ridiculous rules ever. more to that, rude life guards, they dont know how to speak, they yell. i am forced to give one star because i cannot give none read more

Wish I can give no stars but only reason I'm giving one is cause they do care bout safety but the 1000 rules they have sucks I swam in the deep end where no one was swimming was told not to swim there unless im jumping off the diving board which is lame another thing is the pool is heated wtf.... How are you gonna heat a pool when it's 100 degree weather I came to the pool to cool off which I didn't I felt as if I was sweating while I swam I felt hotter in the pool than out I should have stood home and ran the water hose over my head can only swim in certain areas not the whole pool there's only 55 percent of the pool being used the other can't swim in its overcrowded with rude people the staff is also rude I was told to leave cause I wanted to swim in the deep end I will never again go to this pool and will be telling everyone else not to go boil in this hot pool read more

I come here for lap swimming. It's okay...but wish we had more lanes. It's usually at the time the swim team is in w/those little kids. One thing I HATE...(not the pool's fault). Some guy spit in the gutter. What a pig! Made me want to get OUT!...but other than that...the dressing rooms are nice and showers are nice. People at the front desk are nice too. Wish we could swim the LONG way though. Sometimes when I'm swimming I can see dirt at the bottom, ugh! But I figure w/the smell of all the chlorine...most of the germs are killed! read more

Went to the pool yesterday and was told I could not wear my sunglasses in the pool. Really?! I'm 58 years old and was just enjoying getting wet and cooling down. I was not jumping or even going under water. OH and if they are prescription glasses you have to bring a note from your doctor stating so. But it was okay for 2 grown men to wear tank tops which is clearly also stated on the do's and don'ts sign. Also no goggles are allowed...really at a POOL! Guess how many children had goggles on? There was a woman there with huge door knocker earrings on, but nothing was said about that. When I brought the tank top and sunglass situation to the lady at the front she said "someone is wearing tank tops in the pool"? She came and looked.....she said nothing to them or the life guards to enforce the rule! She is also the same one that walks the deck and does not allow anyone or any bags to be left beside the bleachers... they have to be in front of the bleachers or by the back fence (in case of an emergency so personnel can get through). But NO SUNGLASSES.....REALLY???!!! Next thing they won't allow splashing! read more

Being a regular here, I love it. Most people think the goggle rule is stupid and at first I'll admit i thought it was too. I asked them why they didn't allow goggles and they were kind enough to tell me that the real reason was because they didn't want adults using goggles in the shallow end where all the children were. Yikes, never thought of it like that. Why they don't allow it in the deep end, I don't know. A lot of them are really cool if you take the time to actually talk to them, especially during lap swim since it's not very busy then. Only bad thing I have to say about the facility is the overbooking. They used to have a water polo team, swim team, and lap swim going on all at once which made everything crowded in the deep end. Besides that, it's a really nice place to just relax at as long as your familiar with the rules. I don't know if it was bad staff that was running the pool a couple of years ago, but nowadays the staff are all generous. read more