Brought my 5 year old shih tzu last week for consultation (he had a seizure!!) and rabies shot. Dr. Hester is seriously the best, if not, one of the best vets I've ever met. He is very compassionate and knowledgeable about what he does! He made me feel better about my little one's condition and reassured me that he will be fine. Also, they only charged me for the shot! I ended up only paying $12! :) read more

They are friendly, affordable, and genuinely care about your pets and livestock. I won't use anyone else.

I have been going to this vet clinic for a few years now and for the most part was pleased. The vet himself is very friendly but the staff is not always very thorough. My first concern was back in November 2017 I took my dog Zoe to have her nails clipped and her rear glands squeezed for excess fluid. The tech could not get much fluid to release and said that must be all there is, but I knew it was enough. I left anyway feeling a bit discouraged. A few weeks later it was clear my dog was still suffering with too much fluid in her rear glands, so I called the vet clinic and they told me to come back in and someone else would do it. I drove back to the clinic and one of the more seasoned techs took care of it right there in the waiting room. An enormous amount of fluid released across the waiting room floor. I asked the tech if she though my dog might have an infection since the build up had gone on so long. She said no. I left the next a few days later for Christmas vacation and took my dog with me. It was clear from my dogs discomfort that she was infected. I took my dog to a local vet in my Mother's town of Dodgeville WI where they confirmed the infection and gave her antibiotics. The second problem.... This Monday, June 18th, I called and spoke with one of the front desk girls and asked when I could get into see the vet about one of my dogs having a bad rash. She told me the earliest I could get in, would be the next day at 3. I said okay. She then told me she might have something today but to call back around 2pm. I told her okay but to keep the 3pm appointment for the next day in case today at 2 wasn't good. When I called back at 2, the girl on the other end told me today wasn't good and that she had a 4pm appointment the next day. I told her, no I already had an appointment sent up for 3pm the next day, if they couldn't see me today. She said, all they have is a 4pm appointment. I told her I already spoke with someone about the 3 o'clock appointment and she then told me to just come in. When I arrived, everything seemed okay at first. There were 3 other dogs in the office with their owners. All 3 dogs got in to see someone before I did. As time went on, other dogs continued to come in and were seen before my dog. Eight in total. I spoke withe one of the girls at the desk and told them, I cant keep waiting. I have to work. At 4 o'clock they stuck me in a room. I told them I hope it cant be much longer and that I felt they screwed up the schedule and that if I knew they weren't going to honor the 3 o'clock appointment, I wouldn't have come in. Seven minutes more went by. Its now 4:07PM. I cannot wait any longer. I have to get home so I can go to work. I walked out of the office through the waiting room. Not one person said anything to me. Its an all glass front. I was parked right in front of the front door. No one apologized or said a word. Five days have gone by and its obvious no one in that office cares. This office seems incompetent and often uninterested. Another problem... Also when I attempted to voice concern to the vet in the past about how short they cut my dog Zoe's toe nails and she suffered from it, he got very defensive. I asked the tech when this procedure was done if my dog would be in pain for a while and she said no. Zoe whimpered for the first 3 days. I should have demanded some pain killers for her. I had Zoe put under so they could cut her toenails well past the quick since they had grown so long. They cut most of the toenail off. Of course she was going to be in pain. I did go back a few weeks later for a check up and explained my concerns and that she seemed to be suffering. This time they gave me some pain pills for her discomfort. read more

Two stars only because I understand that these are unprecedented times dealing with the virus. BUT space out appointments if you don't have rooms for the pets to be seen. My dog was given shots in the PARKING LOT. The tech did not try to calm my dog down or meet her, just grabbed her and did the shots. The aid was nice and tried to let my dog sniff him and tried to settle her. It was supposed to be a check up and get up to date on shots. They didn't weigh her or look her over and only put on the pretense of listening to her heart b/c I asked if she was going to be checked. Since we were in a parking lot, I could barely hear what she said. I don't know what they sent us home with. The line to pay made the tiny waiting room packed. When I came to check in there was only one other person but I was still told to go outside. Don't open if you don't have set procedures in place or room to space out people and appointments. I won't be going back. read more

Dr. Hester is an incredible vet and person. I greatly appreciate that he shows true compassion for animals and will do everything he can to help. He has let me come in for emergency visits and offered to bring my very sick cat home with him to supervise overnight...it just feels nice to know the person caring for my pets truly cares from the bottom of his heart. read more

My dog was urinating blood and not eating, therefore I took my dog immediatlly to the vet on a monday. The dog was given antibiotic shot and I was given capsules for him to take the rest of the week. Dr Hester asked me to call back later in the week to report on progress. On Wednesday I called because the dog was getting weaker and still not eating, four days no food and water . I asked the receptionist if I could hold and talk to the doctor as well how I can help my dog from dehydrating. She said she would take my number and have dr call me back. I waited until 3pm Thursday and no returned call. I called the office back and the receptionist refused to let me talk to the doctor . I asked her about how to giv my dog a enema so he wouldn't dehydrate. She said she would take my name and number and have the doctor call me back. So DR Hester if you don't want to hear how your patient is progressing by phone , don't ask customers to call back and report progress. Long story short when I called on Friday I was told the doctor wasn't in office and to eave message. Two minutes after calling dr Hester , my dog died after drinking is last drink of water. I don't know who is to blame for ignoring my three calls to report progress , the receptionist or the doctor but I am almost sure it was the receptionist because the first day I called to report progress she stated the doc was on another line. I stated I could hold and was told she would have doc call me back. Never happened , and she refused to let me hold for doc even though i could hear him in the background and it was 5 29 one minute before closing time. The receptionist had no helpful information or no words of wisdom. She was acting like a traffic cop diverting me to a dead end Rd. So now I am in needing to dispose of my dead dog and I really want to go throw him on the vets porch just to say thanks for the help but i couldn't do that because I am more professional than that. So I suggest retraining your receptionist or mr Hester , don't ask for me to call back to report progress if your going to dodge calls. That is unprofessional and worst of all could cause death. read more

I have never been happier with a vet since I moved to Texas for Western New York. Dr. Hester is just like our vet in NY that was a country vet that treated every and all types of animals. No fancy coat - Jeans and a button down shirt. Our little shih-Tzu has diabetes and I was taking him to a very expensive vet since it was an emergency and they did nothing after the initial diagnosis except charge me $90+ dollars to drop him off and pick him up and they tested his blood 3-4 times a day. They never increased his insulin - which, by the way needed to be! Dr. Hester told me where and how to test Dusty myself and has been wonderful with him - He has lived 5 more years because of the care of Dr. Hester and his team. EVERYONE is nice, knows their stuff and cares about your animal. Would not go anywhere else. God Bless all of you at Rosenberg Veterinary Clinic! read more

If I could give the place 0 stars, I absolutely would due to the FRONT DESK LADY. She is the absolute rudest person I have ever had to deal with. I called on 07/05/19 in regards to getting a prescription for Chewy.com for flea meds. She told me that they need to fax, well Chewy has been faxing constantly and calling yet had not been able to get the paperwork. They lady repeatedly told me they don't have time to deal with situations like this and that I need to get the prescription myself. She then proceeded to ask me how much I pay because they sell it too. Well I know they sell it but having 4 dogs and 3 of them go somewhere else it's easier to have it auto shipped. She then said "whatever" and HUNG UP ON ME. She was short and was not at all willing to help, mean while all she does is sit in a chair and answer the phones all day, like SERIOUSLY??? I will NEVER EVER be returning. The lobby is dirty, and she is just RUDE AS HELL. I feel terrible for Dr.Hester who is the nicest man. The lady should be fired, absolute worst customer service I have ever received. read more

Love this vet, Dr. Hester!!! This is a no frills clinic that is all about taking care of animals. Dr. Hester is an amazing man that is the best veterinarian I have dealt with and I have been involved in animal rescue for over 15 years. It is not fancy but that is why it is so affordable. They do what they need to do to make your animal all better without any hidden fees or bs. I hope Dr. Hester never retires because I cannot imagine anyone as talented or as kind as this vet has been to me and our rescue animals. Thank you Dr. Hester!! read more

I give 3 stars because the vet himself is great, and so are the techs. But the lady who runs the front desk is probably the rudest inconsiderate person, and should not be the first face you see or person you encounter. Day of appointment I call because what the map to this place doesn't show you is that's in some rundown strip mall next to very shady tatoo parlor. There is no signs saying vet except painted on the door that you cannot read from the street. So I called was put on hold for 10 mins, end up being late for my appointment, which I wait 30 more mins in the lobby while others who walked in after me get seen before me. The line is always long even though it's a small place cuz the front desk woman doesn't have a clue what's she's doing. Fast forward to today. I call because my dog had blood work done and hadn't been called about the results. The vet told me to call if I hadn't heard from him so I did. this woman hung up on me, so I call back, and she rudely says the vet isn't in and will call me when he gets a chance. She didn't even apologize for dropping my call! I will not go back because of this. read more

Dr. Hester, I wanted to personally thank you for all you have done. My dog would be nervous with any other veterinary but with you there was a level of comfort and trust that's indescribable. I was referred to your clinic from the person I bought my dog from. He told me that my dog took birth at your clinic and that the people in the clinic are very friendly and that they genuinely care about your pet. I didn't make much of it at the time. As I started going to your clinic and later went to other clinics I noticed the difference was night and day. You have been a wonderful part of my dog's life and have been nothing short of a valuable friend to me throughout his life. Thank you again and I wish you the best of luck. read more

Do not come here expecting something fancy. The lady at the desk can be rather rude and preoccupied. But all of my animals have received just as good of care or better for an extremely reasonable price. I wouldnt go anywhere else. read more

We have only been with this vet a short time. I have to say that the place is a bit run down but the service is great. Although we have lost both of our pets in the last 45 days they did everything they could to get them back to healthy. Both of our pets were at there high end of life expectancy. They treated us very well both times. And went above and beyond trying to find out what happened. read more

I was looking for a great vet and I found one. I love Dr.Hester. The office is small and old, but that is actually good for us because that keeps costs down. You're not paying for a fancy facility. All the people really care about the animals and do a great job. I won't go anywhere else. read more

Thank you to all the wonderful people at Rosenberg Vet for caring for my Buddy. They are caring, competent and reasonably priced. AND best of all open in Saturday. read more

Dr. Hester and his staff are fabulous with the animals. They always have a smile on their faces NO matter how busy they may be. Been taking our dogs there for at least 10+ years. read more

You drive up to a strip mall with a fitting birds nest built in the sign. No bells or whistles but I have always received great care for my furry baby.No muss or fuss , hidden charges,or surprises. Price is a relief after paying crazy $65 fees just to walk in other clinics. Dr. Hester is a great guy. He's So personable that you're left feeling good about the choice you made by going there. Vet tech knows my dog and I only visit twice a year. The lady at the front desk may be on the phone while checking you out but it's only because they are such a busy office. I've only had to wait for a dental or scheduled spay. Other times I've gotten same day service for a kennel cough for my dog to be boarded. read more

This place is so helpful! They took us in without an appointment for my sick little one. I went in, checked in with the front desk (sweet people) and waited till my dog's name was called. I did wait a while but it was expected and I was thankful for them taking us in at the last minute. It took less that 10 minutes to get the advise and medicine we needed. They answered my questions and explained things so well. The front desk/waiting area is small so please be respectful of the space between you, your animal and others around you. The staff are kind, respectful, knowledgable, and love animals. read more

Even though this place is small and may seem run down at first, it has the best vets and service. I will never go to another vet again because of the outrageously low price and EXCELLENT 5-star vets. The vets can diagnose my pet almost instantly and really know what they are doing because it really shows that they love animals. They do everything to your baby in front of you and don't hide anything. This place doesn't need clean white lab coats with letters behind their names and overrated certificates on the walls to prove that they are excellent. Thank you RVC for taking good care of my baby (and my wallet)!!! read more

Wow, Dr. Hester is fantastic. Took our cat in today and expected the worst but come to find out it is most like just an infection. Everyone at the clinic was great and the doctor was incredible. I couldn't have asked for better. I will continue to go to them for all of our needs. read more