I called Rosie's out for what I thought was a simple roof leak, a damp, growing spot on my master bathroom ceiling. Charlie, one of the owners, showed up personally with his crew, and I genuinely believe their thoroughness may have saved my family from carbon monoxide poisoning and fire risk. What stood out immediately is that most roofers would've stayed on the roof, looked at vent boots and shingles, found nothing obvious, and either quoted me something I didn't need or told me to call someone else. Instead, Charlie went straight into the attic first, and not just the easy-to-reach area. He crawled all the way back into a tight, hard-to-access part of the attic that I couldn't even safely get to myself. While he was back there, he discovered that our furnace flue pipe was completely disconnected, meaning carbon monoxide had been venting into our attic every time the furnace ran. We had no idea. For context, we'd had our HVAC company out just two weeks prior for a routine service visit, and they missed this entirely. A roofer caught a life-threatening HVAC issue that the HVAC professionals didn't. Charlie reconnected it on the spot. On top of that, he diagnosed the actual ceiling leak, which wasn't the roof at all. He found that the exterior dryer vent had a screened filter behind the flap that was completely clogged with lint, nothing could get through. This clogged filter was not allowing lint or heat to escape every time I ran the dryer, causing a huge fire hazard. Because no heat was escaping, hot dryer exhaust was leaking into the attic. When the AC ran, the temperature difference between the hot attic air and the cold AC ducts was causing condensation to form at the duct connection points, which was dripping onto the sheetrock and showing up as a leak on our bathroom ceiling. This filter was three stories up on the exterior of the building. His crew threw up a tall ladder, climbed up, and removed it. That alone would've been a separate service call to another company. Two serious problems, both of them potentially life-threatening, diagnosed and fixed in one visit. The price was more than fair for the amount of work and expertise involved. I was prepared to spend significantly more on a roof repair I didn't even need, and would've had to call out both an HVAC technician and someone with a three-story ladder to address what Charlie and his crew handled on the spot. They could've easily told me I needed roof work and walked away with more money. Instead Charlie and his team did the right thing, found the actual issues, and fixed them honestly. If they'd taken the typical approach and just stayed on the roof, the disconnected flue would still be venting carbon monoxide into my attic right now. I've already been recommending Rosie's to anyone and everyone I know, and I'll continue to do so. read more

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These people are clowns; unless you are plunking down 20k+ for a full job they do not care. Here is how it went: Day 1 - inspection (they promptly came out) Day 3 - left phone message with office that I did not have estimate or scope of work Day 5 - email from someone in their office asking my response. I indicated I had no estimate or scope of work and needed one Day 7 - text message asking if I had a response. I again indicated I had no docs from them and that I had asked twice for them Day 9: Nothing As far as I can tell, dealing with them is a crapshoot. Good luck. read more

As a real estate agent, these folks have always been awesome to work with when I need a quick roof repair quote. And most of the time they actually offer to repair, they don't just carte Blanche say we need a new roof. Thanks to Adrienne and the team!!! read more

I cannot recommend Rosie's Roofing enough. I am a realtor and I have used them multiple times. They put a roof on my own house 5 years ago. They were quick and did an excellent job. And when one spot of the gutters and roofline had an issue, they returned immediately and fixed it. They have also done very reasonably priced repairs on my elderly mother's house, and I have recommended them to several clients. They just SAVED a real estate deal for me and put a high quality roof on a house with speed and ease. And perfect clean up Benno is a fabulous project manager. I won't call or recommend anyone except Rosie's read more

Rosie's Roofing came recommended by my handyman and they succeeded where everyone else failed miserably. quick, responsive service with kindness and clarity. recently I was treated to a nasty leak from a bathroom-exhaust chimney and they thankfully leapt into action to patch, and later fully repair, the faulty construction from the last builder. highly recommended!! read more

They were incredible through out the whole process. They came out quick to give us an estimate with an array of pricing options and warranties and helped us pick the best one for us. They then arrived and knocked out our roof in one day. Roof is pristine and looks fantastic. Would highly recommend them. read more

I'm very happy Rosie's Roofing. The inspection and repairs were completed within days of initially calling and then hiring Rosie's. The repair estimate was competitive (slightly lower) than other apples-to-apples quotes I received from other prominent roofers. David, the crew lead (?) who did the inspection and repairs, wasn't a salesman; he was just an experienced roofer out here doing his job and sharing what he discovered and offering his recommendations. The real differentiator with choosing Rosie's is how easy it is to work with their staff back at the office. I had the pleasure of having Adrienne oversee my project from start to finish. She was responsive to questions and on top of getting the work done. Based on David's inspection, it seemed my repairs might be covered by a shingle warranty. Adrienne didn't hesitate to help with getting all the necessary information to process the claim. At every step, it felt like I was working with a collaborative friend and not someone who was reluctant to wade into the world of warranty runarounds. I'll use Rosie's again and have no hesitation recommending them to others. read more

Charlie and his team did an amazing job repairing and restoring our roof on our 1920s home! Wish I could give it six stars! I wanted a skylight put in and he even helped facilitate that with a team that installed it and finished everything beautifully. It has been over a year and we have had zero problems with our formerly leaky roof. I had interviewed several companies, and Rosies Roofing was clearly the one I wanted to hire, and I absolutely am so grateful for all the timely high-quality work they did on our roof! Everyone I met was professional and friendly, did amazing high-quality work and cleaned up everything when the job was finished. I would wholeheartedly recommend Rosies Roofing and would definitely use them again! read more

Rosie's Roofing previously repaired a hole created in my roof when a tree was being taken down in the front yard. They did a great job. I called Charlie with Rosie's again when I needed a couple areas of drip flashing replaced along my roof line. Even though this was a very small job, they accepted and did the work the same day. Very professional, very friendly. Another great job, and the price was right. Highly recommended. read more

Professional and responsive I was pleased with the service I received. The roofers inspected the issue and resolved it in a timely manner read more

I worked with Rosie's roofing to fix a leak in my roof March 2022. On my initial call, I discussed there was rotten wood on the underside of the roof that we would like repaired along with stopping the water leak. The phone representative stated their repair people do not do this, but it would be "no problem" to bring in another worker to fix it. They came and gave me a quote, where I again specified we wanted the rotten wood replaced as well, and that repairman also said "no problem". I got the quote which I have quoted below, with a price that was reasonable and in line with other companies, and okayed for the work to proceed. --------------- 1. Replace shingles in corners as follows: a. Remove shingles in two (2) corner areas. b. Replace decking as necessary. c. Install ice/water barrier directly to the roof deck. d. Install new shingles. --------------- They told me they would let me know when they could come out to do the work. A week later I hadn't heard anything, so I called back and left a voicemail. The following day they showed up unannounced when no one was home and did the work without giving me any warning. So i was not there to see what was being done. I get home and the leaking shingles are fixed, but they left all of the rotten wood. After seeing this, I immediately call and report the issue. They tell me this was intentional, and they do not repair rotten wood, despite clearly telling me twice before they would bring in someone do so. They argue the terminology in the contract which includes "replace decking as necessary" does not include fascia and soffit. How a layman such as myself is expected to know this, i'm not sure. I clearly asked two separate representatives to ensure this work was included before agreeing to move ahead. They do not even deny this fact. I was incredibly frustrated. They refused to come or hire someone to complete the work. I even tried to split the cost of the extra work with them as some form of compromise which they refused to do. I tried to explain this very calmly and clearly, but only got multiple condescending representatives and managers. I never leave bad reviews and like to give people the benefit of the doubt. But between their persistent condescension, inability to see my side of the story, and refusal to compromise at all, I felt it was necessary. read more

If you're ever looking for a great roofer (and you want to use a local company), I highly recommend Rosie's Roofing and Restoration. We had a tree limb put a small hole in our roof that we discovered over the weekend. Charlie responded to me on a Sunday morning and had someone out to fix it on the day / time I wanted. Many roofers would not have been so responsive on such a small job and it definitely gave us peace of mind to have it fixed so quickly. The technician showed up early and was done within an hour. read more

Rosie's Roofing and Restoration - Roofing Near Me - Atlanta, Georgia

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We had a significant leak in our daughter's bedroom We wanted that area patched up and we'll do a complete roof next year. Rosie's advised they wouldn't feel comfortable doing the work seeing that the roof was in bad shape overall. They sent a lady rep out who was very accommodating. She came on a Saturday morning before taking her family to the aquarium. She was very patient and knowledgeable on types of roofing and colors. She had us scheduled a week later. A team of 8 arrived at 7 or 8 am and they were done by 2:30. I'd recommend them again. It's raining heavy today and I'm happy I don't have to worry about the roof leaking. read more

*** Dishonest and Erratic*** I seldom leave reviews, especially bad ones. I was recommended Rosie's and given Ben's number. Ben sent business partner Nancy because he's recovering from Covid. I did not have a great vibe from Nancy, she seemed confused, disorganized and inconsistent in what she was saying, I even expressed that with Ben, but he assured me she was on it and great behind the scenes with insurance. They were highly recommended and their reviews were great, so I went with it. Nancy's communication was not clear or consistent from the beginning, and they started before all the numbers had been finalized; I even expressed in writing I want all insurance numbers finalized before starting, that did not happen. They started while I was out of town. While doing the roof their workers were peeping in my carport/shop I have in an area away from the house where they were working, no reason at all for them to be back there. It also appeared they were using the restroom (#2) under a tree but I can't 100% confirm that from the cameras. One was taking a nap (over an hour) in my carport on my workout map (caught in camera). I brought all this to Ben's attention and he proceeded to make excuses instead of immediately addressing it. I made it clear they were free to rest under trees and on the front porch but I did not feel comfortable with them in the most secluded areas. It was addressed poorly with excuses instead of basic customer service. After the work was done, the round and round continued with Nancy and my insurance company. As retired military I have USAA, have for 25 years, every contractor tells me how easy they are to work with, I find that to be the case as well; Nancy seemed to have all kinds of issues. After talking with my adjuster at USAA he shared their conversations (the line is recorded) and she was erratic and flat out dishonest. She would provide 1 but if required information by not the rest for each step. It was constant going back and forth to get her to provide basic information; pictures, sq ft, costs, etc. I eventually just paid as it was mostly covered and let it go, but I have never been so disappointed in a contractors dishonesty and lack of professionalism. I gave 2 stars because they did do a great job cleaning up. I have no clue how my roof turned out but time will tell. I would not use a dishonest contractor; if they'll lie to one person they'll lie to all. read more

Adrienne is the worst she wouldn't give me enough information on prices or details . I could barely hear her over the phone because her kids in the background I don't recommend getting attended by her read more

When our roof sprung a leak after a recent storm, Rosie's responded very quickly and gave a reasonable, affordable quote. They also fit us into the schedule in just a couple days, before the next storm hit. Work seems to be very quality as we've had no recurrence despite heavy storms. Very kind and professional service! read more

The workers did a great job. Management should endeavor to improve communication. I was told that in order to communicate with the man working at my home, I must call them, they would in turn call their interpreter to eventually relate all communication to the worker. This type of information chain always suffers in the process. If you speak Spanish, this is a great company. If you don't, prepare for frustration. read more

Replaced my roof in Feb 2023. I am pleased with the service and work provided. Comparably priced and also matched competitors quotes.

I had a very positive experience with Rosie's. They were easy to communicate with, honest, knowledgeable, and competitive on price. I'm happy with the work they did on installing my new roof. read more

I went to Rosie's for a new roof and gutters. The consultation was great, but once I signed the contract, it was like pulling teeth to schedule the work to be done. After like 3 weeks I got the roof done. They did a good job. They emaild me an invoice for the roof. I have emailed the four times asking how to pay and if there's an online payment option... krickets. When I call I get the answering service. I don't leave a message, because I doubt they'll call back if they won't even reply to an email. I'm still waiting to be scheduled for the gutters. It's been a month. I wish I'd gone with a company with better communication and one that actually wants to do business with me. read more

I called Rosie's since they had done a couple of roofs on my street. The salesperson came out with his daughter and no business cards. After 2 weeks I couldn't get an estimate and they didn't know anything about incorporating skylights. They are extremely unprofessional - just 3 people running a couple of roofing crews. read more

Rosie's Roofing was top notch. They were quick and did a great job on the cleanup. They damaged our gutter, but we had no idea about the damage until they called us to schedule a time to come fix the gutter. Fast, reliable, and they understand the quirks of our old houses. Can't recommend them highly enough. read more

Honest, reliable, reasonable and really guarantee their work. We hired them to put Hardi plank siding on our house. They gave us a 15 year guarantee. There was a small problem that was really not their fault. But when the manufacturer would not fix it, they came back and fixed it at their own expense. That kind of responsiveness and responsibility is a rare find. They were reasonable, got the work done when they said, did it well, and even repaired an issue that was not their fault. Hire them!!!! read more

This company failed to show up on the very first appointment. We had taken the half-day off of work to be home at the appointed time and we received zero notice or excuse that day or the day after as to why they did not show up. If you like your time wasted, have fun with these people. read more

We have worked with Charlie Yood at Rosie's on two different roofing projects. Both times have been some of the best experiences we have had with contractors. I can recommend them with no reservations. The first project was a small job to do some repairs on the house we were living in in East Atlanta. It was a small project, but the communication and professionalism were exceptional. The second project was much larger. We had a large limb fall on the roof of a rental we own and needed to get the entire roof and some siding and fascia replaced. There was a lot more complexity in this one in terms of the work, and also dealing with the insurance and mortgage company. Again, Charlie and his team did an absolutely exceptional job with the work itself, as well as dealing with the insurance company. I will be calling them immediately for any other roof work I may need. read more

Rosie's Roofing did a brilliant job. The process was informative and smooth from start to finish. Charlie inspected our roof and shared a video showing problem spots (one being a few year old bullet from a gun), followed by a demonstration of materials and a detailed video on what to expect. His team came early in the morning, parachuted in like navy seals, and we had a beautiful new roof in a day. read more

I contacted Rosie's based on reviews but my experience solely mine I guess has been awful. I had a need of a new roof which included board replacement plus shingles. In the beginning, My customer experience was fine, the crew sent was fine as well. The issue came after they finished the work I noticed a tiny crack in my driveway which is new just had it replaced completely earlier this year. I mentioned it a few times and basically all I got was a song dance basically claiming zero responsibility although I never read anywhere contractually about liability but ok I went on because I had a roof that looked nice and that I needed...or so I thought UNTIL the first heavy rain came! My house is small and there is a ceiling vent in the hall bathroom we can loudly hear drip, drip, drip. You can't see water but you can hear it loud and clear! Then I remembered that something was knocked lose while the workers were working and they had to come in go to the attic to fix whatever it was they knocked lose (this is what they told me, I wasn't on the roof with them so I wouldn't know). They were in and out so I didn't think much of it until hearing the drip. I called after a game of semantics with an owner which was not appreciated nor helpful. They sent out a guy who checked but you know he saw nothing!! Surprise, surprise. Now after 4 hard rains in Georgia since getting this repair (today being the fourth) I am very upset that I'll have to spend money to get whatever fixed that wasn't broken before they came and is now broken. The whole point and purpose of choosing a well recommended company is knowing that you may pay more for the service but that the service itself (no more leaks) along with customer service and care would be well worth it. Not my case at all! I understand that people will read this review and dismiss it, like I've done many times before myself but honestly I only post positive reviews because my experiences have been pretty good with other companies after receiving other services. I'm just very disappointed that this company gets to skate along, get good reviews and no one with a differing opinion has ever said anything. Thanks for reading. read more

Not a professional operation. Requested an estimate and workers showed up at the wrong time banging on the door while I was on a business call. Got a very lame excuse for the mixup with some misplaced sense of humor ( it was not funny and not professional at all) Seemed pretty eager to prove themselves, came again, provided a quote. I asked some questions ( important for me as homeowner) like how do you protect my property, how long to schedule after approved, what happens if it rains etc. After the questions total silence. I asked and the answer was " for a variety of reasons " they did not want to be considered. Totally fine with me, asked what were the reasons, wanted to be fair if it was something legitimate, again no answer. My conclusion is that something is not right if they can not provide answers to basic questions. The business model seems to be based on people taking what they get, no questions asked. read more

Charlie was awesome. Took care of our leak. The video's and pics documenting the problem were also appreciated. Thanks again!

Wonderful experience! Could not have been better. The inspection and estimation process was thorough, pleasant, and helpful. We had another company tell us that we needed a new roof, and Rosie's explained why we did not, and gave us a great solution for the problems we were having. The work was accomplished promptly. The workers left the job site completely clean. In fact, we didn't even know they had been there! I would highly recommend Rosie's to anyone! read more

One of the employees was at my house doing the repair for two hours. the work was fine, though the cost seemed high for the time. read more

Great, great work! And super friendly and honest folks. Highly recommended!!!!!!!!

Beware of this company. They replaced my roof in February and had to replace some of the decking boards. They called and said it was 400 linear feet that needed to be replaced. I asked for photos and did not get them until a day and 1/2 later. I then got an updated invoice and it said 524 linear feet of wood was replaced. I spoke with someone at the office and they sent me a receipt for wood that was purchased at Lowe's and it said 316 linear feet of wood was purchased. So which is it? Each come with significantly different prices and the company could NEVER provide any evidence of how much was actually replaced. Communication with this company is HORRIBLE!!!! They are shady, they come in with a low quote and then jack the price up without evidence of how much additional work has truly been done. In addition to all of this the work was shoddy! The drip edge is too long and it is pushing the gutter off the house, there were nails everywhere and I had additional materials in my driveway for almost two weeks after it was done. Overall stay clear of this company and if you do hire them good luck! read more

Rosie's Roofing - Consumers Beware Rosie's Roofing is excellent if u need a quick roof with no attention to detail. Also, if you have customer service concerns forget about it as this company is full of excuses of what they can't do. This company also cuts corners when it comes to quality of work. If your house is even all the way around then choose Rosie's Roofing. If you are requiring details & precision, please use another company. I am out of over $12,000 & now in search of a roofing company to complete the minor details that Rosie's Roofing is unable to do. Pick a roofer that can do it ALL. If you vents on your roof -- Rosie's Roofing & Restoration does not fix these, although it is part of the roof & covered by your insurance (that is if Rosie's Restoration didnt forget to put it on the paperwork for your insurance to approve & then cover it up by saying your dented vent looks fine. SMH....what kind of mess. Now I have to find someone to replace the second vent. This has been an exasperating process that I am going to just pay & get them out of my life forever. The reason for this review is to warn other customers & give my experience as one to make a good decision. If you choose them, I pray you have a better experience than I. read more

A tree fell on our roof, and we chose Rosie's Roofing after getting several quotes for the repair. A week after the repair had been completed, a crack appeared in the ceiling below where the repair had been done. A home inspector informed us the repair had not been done to code and gave us an outline of what needed to be done to bring the repair up to code standards and prevent further cracking. When this was brought to the company's attention, their response was "we'll send you a quote to repair the repair, and we won't charge you to repair the cracks." We've never heard from them again, and two further cracks have appeared since. read more