The woman at the front desk (Yan or Yang) has the worst customer service. Very blunt and when she…read moreis trying to be nice, it comes across as painfully fake. What a shame to an otherwise nice office.

Do you believe in Angels ? I am proud to share the good…read morenews to the world that my life has been touched...we are reminded that God is alive and he puts certain people in our lives for so many reasons that we can't fully understand... Ross and Munn orthodontics is the place where I went to get my braces. 11/12/15 was the day when my life was truly blessed by so many wonderful people.... Doctor Munn Doctor Ross Beverly Hall Carrie Ray Julia Robin April Jeannie LuLu They are my angels and I'm thankful for God allowing this miracle to happen... Doctor Munn and Beverly greeted me with such kindness...their experience and knowledge is unmatched... Beverly is the coordinator and team leader who keeps everybody happy and organized.. Doctor Munn uses his gift from God and changes lives by putting braces on his patients... Carrie Ray is the Angel who put my braces on with doctor munn... she is perfect....the tone of her voice is gentle and her touch is gentle... she knows every detail about her job...we talked in great depth about life and it's my honor to have her as my friend....she is beautiful from the inside out. She is very healthy physically, mentally and spiritually... Carrie Ray is extremely educated and skilled yet has the most loving heart......there is no one like her ! Doctor Munn is awesome.. I felt no pain while my braces were being put on.....he explained everything slowly and wanted to make sure I was comfortable. Beverly Hall is another angel that truly cares about me. We talked so much about my personal life and if I ever need someone in my corner - it's Beverly without a doubt. I will always be grateful for having such a great friend...I believe that my mom in heaven sent Beverly in my life to protect me and keep me happy...she is the reason why I believe in angels... Robin took my pictures and digital scans of my teeth. She is so calm and is well liked by everybody ....she was so happy for me. God bless her for being kind and loving to every person who she meets.. I'm so proud to know her... April and lulu are the angels who greeted me with such kindness and respect..they are so nice.. they are a true reflection of this office... Julia and Jeannie also work with doctor munn... they deserve to be happy and healthy because of their beautiful heart....they were so happy for me about this new journey that I'm gonna be on.....I am so thankful to have them as my friends...My life has been blessed by knowing such AWESOME internally beautiful souls- those beautiful souls are Julia and Jeannie- thank you for being so special. Doctor Munn and Doctor Ross and the rest of the team are angels...what a blessing it is to know them. Thank you Lord for allowing such beautiful people in my life.. thank you Doctor Munn for being my angel I love you all very much , Timmy

Dr. Jen is the best Orthodontist! She cares for her patients and gives them the absolute best…read moretreatment. The office staff is super friendly and welcoming as well. I made the best choice by choosing to have Orthodontic treatment with Dr. Jen! My smile is so much better!

This office is an amazing place! My family has been with Dr. Jen Orthodontics for many years and I…read morewouldn't go anywhere else! They treat you like family and always have a fun environment we all appreciate.

**Warning** Do Not Go to Carolina Forest Cosmetic Dentistry!…read more Dr. Dustin Holiday is absolutely the worst Dentist that I have ever encountered. * He is always too rushed * He is not thorough in his work * He does not check his work * He makes mistakes * He does not do good work * He does not take responsibility for poorly performed work * Dr. Holiday is arrogant and combative * Dr. Dustin Holiday is just awful! Beware - You have been warned !! Go Elsewhere! June 10, 2025

I have been going here for 12 years, and they are the best in the area as far as I'm concerned…read more With my new work schedule, I could no longer see Dr. Holliday. I have gone to several of these chain dental offices that are popping up on every corner, and they don't come close to the treatment that you will get with Carolina Forest Cosmetic Dentistry. I truly miss everybody there.

The chip they repaired fell off within 24 hours. I went back and they repaired it but did not buff…read moreit. His assistant told him he needed to buff it. I kept telling the dentist it was rough. It is pretty bad when the dental hygienist has to tell the dentist how to do his job. I have since changed dentist.

I had an appointment for cleaning at 10:40 today. I arrived 10 minutes early and checked in. The…read morewoman at reception asked me my phone number and told me i never confirmed my appointment. I told her I never saw it. She then told me that next time that happened I would be charged a $50 cancellation fee. I asked her if i had an appointment and showed up on time I would be charged $50 for not returning a phone call? She said "that's correct." Not being in the mood for further discussion I bit my lip and took a seat. I was called into the room at 11:05 The hygienist and one minute look by the doctor went good.

Dr Miller was OK however the heavyset Melissa girl needs much improvement. She was rude and seem to…read morebe obtuse. I overheard her making fun of other patients. It seems the doctor would hire a better assistant. She may have just had a bad day as her speech seem slurred like she was talking with something in her mouth or on medication of some sort. I wish I had not gone there in the first place.

I'll begin by saying that Dr Miller himself is great. The hygienist that cleaned my teeth last…read moretime, however, was horrible. I've been getting regular yearly cleanings my whole life, and this girl didn't fool me at all. I could have done a better job myself with a toothbrush and some floss. She made it no secret that she was in a hurry and didn't really care what my concerns were. Then she had the nerve to say to another hygienist, "We gotta hurry up because Dr. Miller's niece is coming in." I was very annoyed because his niece probably isn't paying to have her teeth cleaned. I will continue to go here, but I will definitely speak up if I get stuck with this girl again.

I was very pleased with my visit at The Mill. The offices at Carolina Forest were clean and well…read moreequipped. The staff personal we're friendly and knowledgeable. I was there for a cleaning as a first time patient. Their charges were in line with other dental offices. I would remind you to be alert to upsales. Seems like that practice is growing among dentists and other services. No problem. Just remember why you're there. It's okay to reject services you hadn't planned on.

I contacted the medical center several weeks prior to my appointment to confirm that my insurance…read morewould cover the visit, aside from my required co-payment. I was specifically assured by the staff that they accepted my insurance and that the services would be covered under my policy. On the day of my appointment, the visit went well, and upon checkout, the receptionist again confirmed that everything had been processed correctly and that I was only responsible for my co-payment. Based on these representations, I left the facility with the understanding that my financial responsibility had been fully satisfied. Approximately one month later, I received an unexpected bill in the mail stating that my insurance had not covered the full amount of the services rendered. I immediately contacted the medical center for clarification and was informed that the charges were not fully covered by my insurance after all. Had I been properly informed beforehand that the services would not be covered as represented, I would have had the opportunity to make an informed financial decision regarding the appointment and treatment. Instead, I relied on the information provided by the medical center and proceeded under the reasonable belief that the visit was covered except for my co-payment. As a result of the inaccurate information and representations made by the facility, I am now facing an unexpected financial obligation that I did not knowingly agree to incur.