Purchase shampoo for my sister out of the JCPenney's in North Riverside because I work in that area…read moreI live near Orland Park so I returned the shampooed to the Mokena store such nasty attitudes about a return. The shampoo was never opened. It sat in my car so that I can return it and when I got there, I guess because it sat in the car with hot temperatures, it leaked a little well. Lori explained to me that it had been opened and they weren't sure if they could take it back I reassured her. I never opened it. It never came out of the bag. Well, I don't know. I'll have someone go to the hair salon to open up another and see if there was a seal that was on it as she asked another employee to do that. I told her it was never opened. It never came out of the bag well, I don't know that well, I'm telling you it didn't come out of the bag so if it wasted, it may have been due to the heat, but of course well I'll have someone do it this time. No thank you no smile on the face just nasty attitudes and I'm wondering is because of my melanin.

I was here this past Monday evening as I had seen some socks on sale online. Went to the checkout,…read morewhere the young girl immediately tried to talk me into signing up for a credit card. After I told her no she continued her pitch for me to get a credit card that I do not want. And even made her unwanted pitch a third time. Why does the word annoying come to mind... She rang up the socks at a higher than expected price, so I said I thought they were on sale. She said no they're full price, $22. When I got to the car, I decided to check the price online. $5.50 less. I decided to go back inside and I told her they are on sale online, can't you honor the price? Let's be real about JCPenney's situation. It was 7:00 p.m., I don't think I even saw five shoppers in the whole store. She said "No, that's an online price". That's all she had to say, she couldn't bother to say anything such as "I could ask my manager". I told her, get a manager for me. He came up front and adjusted the price for me. So what is the problem with the young brunette at the checkout who showed no regard for a customer satisfaction with her short and unhelpful answers? But, she was very willing to use words when she was trying to talk me into a credit card I have no need for. And not once or twice, but three times. I hate to see this story go out of business because there are few brick and mortar retail stores like JCPenney. If their prices in the store were as advertised online, wouldn't they bring in more traffic? And if they had something that resembled friendly and helpful customer service more people would probably shop here also. She had plenty of time to help me, there was no one in line behind me.

They have a nice selection of clothes at really low prices, but…read moreI'm not sure the quality is all that good. My daughter bought a couple of items here, but I think it's stupid they don't have fitting rooms. They must have tons of returns.

Discovery is known for their hot fashion at extremely discounted prices. With such discounts, the…read morequality drops. However, I still find it worth it when I can purchase 3 dresses or more for equal to or less than the price of a department store dress from the mall. If you are like me, keep your purchases out of reach from your pets as their cute little paws will tear through anything. The quality is not the best, but it's well worth it for the variety you can find there. I just purchased 2 sets of boot socks on clearance for $.99 apiece. Buy them anywhere else and you'll spend a MINIMUM of $5-15, unless you're shopping from an online retailer such as Grace and Lace and can spend $20-35 for the handcrafted work. I also found a SUPER SNAZZY, classic black jacket that was $16. The jacket was somehow both delicate AND fierce. All in all, if you're on a budget yet wish to dress trendy, sexy, comfortable, or classic, Discovery has all you need. If you're a Pinterest gal and find that you can't afford the outfits you like pieced together by the pros, you certainly can afford those pieces when you're shopping at Discovery. (I hate adding this in, but imaging buying direct from China but eliminating the wait time for shipping and guaranteeing that what you see is what you get. That's kind of like Discovery.) Shoes on clearance range from $5-10. Their full-price shoes are not much more than that. Bras are good quality, but then again I'm not as well-endowed as some. Accessories are very reasonably priced. You can always find something on clearance for a knock-your-socks-off price. Leave your own review on other products I've not yet tried out from them. Complaints about staff? I've never noticed any issues. But then again I don't pay close enough attention. They were very courteous and helpful while we were there. However, a little bit of respect, appreciation, and common courtesy go a long way if you find a person to be a bear to be around.

This is a wonderful place to shop always some for everyone if you have not been check it outread more

They are really slow and lazy and rude you can't even use the bathroom lying saying they bathroom…read moreout of order so the employee go to otherb store the man just promoted me to go next door and use the bathroom

Every employee that I walked by said Hello. Did not need to interact with the employees, so a…read moresimple hello let me know that they were there if I needed them. They have an abundance of merchandise here. The merchandise was stacked up in places and I needed to move items to get to items that I wanted to get a better look at. It was pouring down rain so the store was not as busy as it usually is. Pricing seems reasonable but, it seems like overstocked items that have found a home here at HomeGoods. Checkout process was efficient and I did not have to wait too long in line.

This is the place to get lost in when you need some retail therapy. So many cute household goods…read moreawait you. There is a huge selection of throws, blankets and pillows. The store is very well lit and the service was great. It can get expensive if you grab a cart and shop. I decided it would be best to carry so I wouldn't overspend.

I went to look for a gift for my Aunt, and was pleasantly surprised when I walked into the store…read more The fashions were giving fashion! Everything was well organized. I was greeted by Taylor and she was friendly and professional. She provided me the details regarding a great sale and everything was going well until wait for it................It was a humid day, and I stopped at Panera and got a large refreshing 1/2 & 1/2 green tea & lemonade. After a couple of minutes, I had to go to the ladies room and was advised in an abrupt manner that they did not have public restroom, but I could go next door to another store. Okay maybe it's just me but I find that tacky. You are a store, that has women coming to try on clothing, and you don't offer basic accommodations? Then worst you direct a customer to another store what happened to "Give the lady what she wants shopping concept" in this case "Give the Lady a Restroom" to deliver comfort, and a Great Customer Experience. When I returned from next door, the cashier Sofia was kind, super polite, apologetic and friendly but I do have to say the demeanor of the others were not as welcoming as before they sent me next door to the restroom. The only thing I advised them was that I did not think that was right, and after going next door, I will not be trying on the other item. You cannot tell me the 3 of them are going to Walmart or the store next door to use the facilities. Especially when the store next door just opened in March. This is only my second time visiting and I have lived in the Community for over 12 years. The store has nice things so I would visit again, but I just did not like the overall experience that is the reason for the two stars.

Love the brand in general! This store was very neat and tidy. The staff was friendly without being…read moreannoying. They checked for sizes at different stores for pieces that had but not in the size I needed. Easy to find being close to WalMart.

First time here and it's a big store. Wasn't expecting that so it was nice. I was just window…read moreshopping but I ended up buying quite a few things. The selection was nice and I got some good deals on some dresses, shirts. Got a nice pair of shoes too. The line was a bit crazy and it wasn't a sense of urgency to get folks checked out efficiently so that was a bummer. My cashier was very pleasant though after i eventually got to checkout.

I found about 6 dresses that I fell in love with, at reasonable prices! The store was very clean…read moreand organized. I took note of the brand new shopping carts. The cashier was pleasant, made small talk.

I Always find something here. I came here for luggage & they had a great selection. I purchased a…read moreSamsonite suitcase. High quality for a discounted price. Also picked up a couple cute shirts for my vacation. There always seems to be a line, but it moves quickly with many cashiers.

I have never been to this TJ Maxx before but I happened to be passing it and had some returns, so I…read morestopped in and I'm so glad I did because I'd have missed out on cute Halloween decor then! So many awesome options, and their skincare and nail sections have more products than I've ever seen at any other store. I ended up spending over $200 but stand by my decision. Love love love!

Man ooh man whats NOT to love about this place. I mean really. I dont like to shop and even i…read morelooooooove H&M. Modern, traditional, edgey selections they have you covered. I mean talk about getting lost and being found and then getting lost again... It can and does happen in here!!!!! Not only are the selections vast, but the price points are wickedly fair. And lets not talk about the discount rack... If you are brave enough. (Sinister laugh follows that statement). Men, women, children... All in one place and for the low-low... Yes im a fan!!!!!

Im not a fan of this store. Nothing ever changes with the guy inventory of clothing. It's a very…read morelong walk to go to the guy section of the store. It's basically a small section in the store. There isn't much variety either. Store is usually a mess as well.