I'm only putting 2 stars because it's not all of the staff, but BEWARE if you are African American…read moreor Hispanic they will follow you around the store and stare at you while you are checking out. This has happened more than once with different staff each time. Besides that it's a kohls with good deals.

I had a good experience at Kohl's at the Cherry Hill Road location in Silver Spring, MD thanks to…read moreGeorgina. She helped me at the self-check out register and recommended I sign up as a member which gave me 15% off my purchase (a small carry-on suitcase). Georgina helped me save money and gave me excellent customer service.

I've bought mainly from their coffee sections, snacks, and bathroom decor. They have a decent…read morevariety of items and I especially enjoy the coffee and clearance section. On a recent visit, I was particularly impressed by a store associate, Keisha, who showed such warm, refreshing, and personable customer service to multiple customers, including myself. At the register, Keisha and I ended up having a passionate discussion about Dubai Chocolate and next thing you know I'm leaving the store with Dubai chocolate! (by ForEva chocolate). And the chocolate was excellent. Moments like this is what makes shopping interesting and fun. Thanks Keisha! Parking is easy! Overall, I'd recommend!

Review for HomeGoods - Laurel, MD (August 25, 2025, 12:30 PM)…read more My experience at the Laurel, MD HomeGoods on Monday, August 25th at 12:30 PM was shockingly poor. I was assisted by the Assistant Store Manager, Veda, whose rude, dismissive, and unprofessional behavior was appalling. As a loyal HomeGoods customer who spent $600-$800 at this location the prior week and over $1,000 at nearby locations, I was stunned by the lack of basic courtesy. From the start, Veda offered no greeting and carried an annoyed, impatient attitude. I came in to return four items with a valid receipt, but instead of helping, she immediately looked for reasons to deny my return. She repeatedly stated: "The description is not for these items," and when I asked her to clarify, she refused, saying: "I'm not going to tell you that" and "I don't have to." This is completely unlike any other HomeGoods experience I've had, where employees clearly explain receipt discrepancies and process returns efficiently. When processing the remaining two items, Veda again checked the system and incorrectly claimed one item was not on my receipt. When I corrected her, she responded only with a dismissive "Oh." She even attempted to break open a sealed box to inspect its contents, despite the box clearly being unopened. The entire interaction was unnecessarily hostile, rushed, and unprofessional. I later called another HomeGoods location. The manager there reviewed the department numbers, confirmed the items matched, and processed my return immediately, highlighting the stark contrast in customer service. Before driving 45 minutes, I returned to Laurel to ask Veda for her full name and title. Again, she was dismissive, refusing to provide complete information and saying: "You are the one with the nasty attitude. I do not care how much money you spent at this location." This behavior reflects poorly on both Veda and the store's management. Good customer service requires patience, communication, and a willingness to resolve legitimate issues - all of which were completely absent. I contacted HomeGoods Customer Service the following day; the representative apologized, documented my complaint, and promised a call from store or regional management within 24 - 48 hours. As of September 3, 2025, I have received zero follow-up. It is alarming that this is not an isolated incident; multiple reviews confirm Veda has treated other customers similarly. Laurel HomeGoods management should understand that experiences like this drive away loyal customers. I deserve a formal apology, but I will never return to this location and will actively discourage clients from shopping there. This is a clear reminder that good customer service is not optional - it is essential for maintaining trust, loyalty, and a positive reputation. Buyer beware: I gave Laurel HomeGoods time to address my concerns, but they failed. Check the reviews - Veda is a recurring problem, and management seems unbothered by her behavior.

Stopped in for a car charger because mine stopped working and my phone battery was low. I found…read moreeverything I needed, and Antonio at the register was nice enough to open up the packages for me and discard the trash. That was above and beyond in my opinion. I got the plug and cord for about $11. I was just at another store and saw the same thing for $20, so the price at five below was awesome.

Interesting that this is technically in a mall, but not really in a mall. This is part of mall with…read moreno entrance into the mall. If you want to visit it and are in the mall you will need to exit the mall and walk down the sidewalk. Or bypass all that and park in front and go in. I came here after a day long run to pick up items. I had only a few more to do and thought I would give this place a chance and hope for the best. I was about to head out on a trip and I needed some small travel sized items and thought this was as good as any of a place to look. I was looking for a small item and some travel sized containers. I didn't find the small containers, but I did end up finding an item I had been looking for for a while and didn't even give Five Below a thought that they might carry it. As for the store, it was bright in here, somewhat organized and well stocked. I just wished that their organization was better. It would make finding items easier.

Consider this is the Exchange at the Walter Reed Medical Facility, this is a pretty good size…read moreexchange. Restrooms are located near the Food Court on the 2 nd floor as well as the first floor. There was enough to kill time with as the hubster went to his dr's appointment.

I've gone into this Exchange several tens of times and typically I can find anything I'm looking…read morefor. This is a fairly large exchange (2 levels) with a small food court on the second level, as well as what is now a ScriptCenter kiosk (used to be an actual pharmacy) next to customer service, and a uniform "shop" in the front on the first floor, AND a Class Six (liquor store) on the first floor as well. I will say that more often than not, there is something going on with the escalators so you may be able to travel one way on the escalator but not the other, requiring you to take the elevator back up/down. I find that this exchange is always pretty well stocked and have never had an issue with them being out of whatever item(s) I came for, and just like any other exchange, items are typically priced a little cheaper than their out in town equivalent, with the addition of tax-free sales. The store is typically pretty well organized and well maintained, always clean, and the staff is relatively friendly/helpful.

It's a pretty nice Goodwill. I like it so much more than the Goodwill on Rockville Pike in…read moreRockville. Prices are not marked up here as they are at my previous mentioned location. I didn't buy much, only a few dollar-ish items. Mostly I bought some things for my students. I scored a box of Georgia O'Keeffe note cards (unused) for $1.99. I bought a Shopaholic book that I haven't read by the late, great Sophie Kinsella (RIP). My friend lives walking distance from here so the next time I visit I'll be sure to stop in again.

Tagging along with my daughter for a quick stop into Goodwill during our visit to Bowie, Maryland…read more This location is located in a nice shopping center with plenty of parking, The Shoppes at Bowie Town Center. This Goodwill is in a great location. It's clean and organized. I really like the extra discount through their Goodwill Rewards 50% discount color code system. This week's color was BLUE. We enjoy thrifting and find there's never enough time to search for new treasures. But, we liked this visit! The cashier was friendly and organized in ringing us out. The women's restroom room has two stalls and although the first stall's door didn't have a working lock, the door managed to stay closed while in use. Thank goodness! The restroom was clean, so, all good. We're glad we carved out time to visit this Goodwill location. We'll keep it in mind on a future trip to the area.

Large express they have men's & women's clothing in here. The clothes are very good quality…read more Parking is limited in the front of the store but has plenty behind it.

If you are skinny or young, come here…read more If you are a typical American, then nothing will fit you. Anyone over the age of 25 will not get the time of day, because you're just not cool enough to wear their clothes.