It was my first time visiting the store because I typically purchase online. In terms of trying on…read moreclothes, shopping in the store is much better. I tried on a few outfits before purchasing anything. Surprisingly, the dressing room was dirty. There were used tissues/napkins on the wooden seat and floor. I almost did not want to touch anything that is the level of uncleanliness that was going on in there. I tried on my outfits and placed what I did not want in the restocking area. Since one of the dresses was too big, I went to the rack to look for the smaller size. I never looked at the dress to inspect it for damages etc., I only looked at the size. I purchased this item for an upcoming vacation, so I did not remove the items from the bags until about three weeks later while I was packing. At that time, I observed that not only was the slit in the back ripped straight up the seam, but the tag appeared crumbled almost like someone had worn and returned it. I tried calling the store, but they do not have a phone. I called Zara's customer service and the mall to determine if they had a direct number. The bottom line is that Zara stores cannot be contacted directly. I knew that the item was still eligible for return, but I still wanted to speak to someone about it. Thankfully, I returned the item without a problem, but not being able to reach someone locally was frustrating. If I purchase in store again, I will be sure to fully inspect all items before purchasing.

Worst customer service in this store. So rude. They don't care about their customers at all. Don't…read morebother trying to return anything because they will act like it's not their problem

IYKYK..in case you don't..it was nice actually shopping in store instead of online!! Found great…read moredeals!! Selection was very good and find my size! The prices very reasonable which made the shopping even more enjoyable. Dominique was very helpful when asked to unlock a purse for me!!

I love to browse Nordstrom Rack, because odds are, I'm going to always find something. Gifts, items…read morefor myself, accessories, beauty products, any and everything you can think of, can usually be found. The staff is always pleasant and the products are always neatly displayed. Great store to come to during the holidays because they have tons of prepackaged gifts and great trinkets for stocking stuffers. All and all, a great location!

I have always seen and heard about Eddie Bauer stuff in other sports stores and browsed through…read moretheir magazines but never been in an Eddie Bauer store. Their clothes were much more stylish than I expected? I mean, my idea of Eddie Bauer has always been outdoorsey, lets go hiking or camping stuff. But there were a few tops and comfortable tank tops that I thought were cute. They have mostly clothes, not a whole lot of gear or anything else besides the two to three shelves.

I love our Eddie Bauer. The staff is super helpful and have some great clothes and a few…read moreaccessories that seem to come in handy from time to time. The clothes here are quality and well made. They don't always have a variety of colors and sizes, but if you go with frequency they will have something for everyone. I also loved their jeans, super comfortable. The sales are totally worth it and they also have tall stuff for tall guys (my husband is 6'3" and does well in this store with their shirts).

It's been a long time since I was in the Annapolis JosA Banks. A lot of money for a horribly…read morealtered suit will do that to a person. However, twice in two weeks I've come to the JosA Banks in Annapolis to spend some money, needing to replace some dress shirts and have a suit or two done. The first time I was in the store for 45 min and not once did anyone ask to assist. So I split buying a suit elsewhere with excellent customer service. Today I made an appointment for custom tailoring. Arrived early and was perusing the fabrics on the custom wall, with two employees 3'-4' away and zero interest in me as a customer. Make a long story short, no one seemed to be too excited to take my measurements or my order after I announced I was there for an appointment. So I walked out. No use in wasting any more of my time if my appointment is important. It's sad because it used to be when you walked into a JosA Banks the staff was on you with a great demeanor the second you walked in. With 6-7 people on staff, one would expect better.

We ordered my husband a suit last week. They didn't have his common size in stock so we paid extra…read morefor a rush order. Over due by more than 3 days. Called again and was told the suit is in. I was told they left a voicemail. When researched they had left the voicemail on an unrelated number. At the time of ordering we were very specific setting up a new account with two phone numbers. They agreed to refund the charge but now can't/won't do alterations in time for the event. Said no without even knowing what needed to be done. I would only recommend buying from them more than a month out IF you buy something in stock.

AMAZING CUSTOMER SERVICE! I went in looking at some perfume and got to try a bunch of samples. The…read morelady helped me and my boyfriend friend a scent suited to our preference. Went above and beyond and was very helpful

Love the denim selection. The service is incredible. I love that I can wash these jeans multiple…read moretimes without them getting damaged. Totally worth every penny.

My husbands luggage did not make it and we needed a suit for a wedding the same day. The manager…read moreand Anita were so helpful and we got everything we needed very quickly.

After spending 90$ to rent a pair of pants and shoes for an event, I was charged another 20$ in…read morelate fees. Apparently the day after the event is the deadline for returns. They dont take in consideration travel or anything. Event was Saturday. Returned on Monday. Less than 48 hours after the event. I will never use mens wear house for anything other than free sizing again.

Always great customer service! Love the selection of clothes this year..definitely has something…read morefor everyone!

Bottom Line: Hip, funky and sometimes edgy fashions but not inexpensive…read more If I was a few years younger, a little hipper and more granola I think I would like South Moon Under better. I used to be more excited about this store so that tells me that I'm probably aging out of their target market or just too conservative. Nevertheless, they have nice brands here and the store displays are attractive. I did recently get a pretty blouse here that I can wear to my office job but most of the fashions were more trendy (cold shoulder blouses that taken me back to the late 80s/early 90s - no thanks) or high Maintenace (off the shoulder shirts that require a strapless bra). The staff here was really nice despite it being a few days before Christmas and it seemingly like they were totally exhausted. I think I would visit SMU if parking was easier and it was more central to other stores I like to visit like Anthropologie and Smyth.

Typical J. Crew store. The sales associates are friendly and always willing to assist with fitting…read morerooms or finding sizes. The sales racks at this location are hit or miss. The women's section usually has some pretty good finds, but the men's sales rack is one of the smallest I've seen out of most J. Crew locations. Today, the men's sales rack consisted of one small rack of a couple of pairs of pants and some long sleeve shirts... yawn. However, they were prepping their spring mannequins, so I am looking forward to some new options!

Not a bad place to check out the latest in men's fashion if you are in the mall, but their men's…read moresection is a bit small compared to some of their other competitors and a bit higher priced for similar quality as well. I like to stop in and check out what they have in stock, but with an outlet store about 15-20 miles down the road with a larger men's selection, it's usuall cheaper/easier/more successful to buy from the outlets.

I really like this location. The staff is always super helpful and they always seem to check in…read morewith you. Their selection is really good and they have shoes from small kids to big adults (mens and womens). They also have clothes, socks, and hats. Lots of fun stuff. I also like that they are now carrying Vans boots, something a bit warmer for the cold winter.

Excellent customer service and very easy exchange from the online store. I wish more businesses…read morewere this well run

Going on 12 minutes to check out with one person in front of me. Store is empty- where is…read moremanagement?

This Kohl's is in a good location, and is clean well stocked. There was plenty of staff around to…read morehelp us find things we were looking for, and a lot of variety in nice clothing make up jewelry and anything else you might want. The checkout process was really quick and easy and parking was good. I find the prices are reasonable and the service is much better here than it places like Macy's. I will definitely come to this location again.