Was able to replace a 64 oz hydro flask with one from Ross. They also had a lot of really cute shoes. Great finds for cheap. Line wasn't too bad. Lots of parking out front. Service was friendly. read more

On Friday, June 12th, I went to the location on 7506 E 36th Ave (Parkhill) where I have shopped for years. I need to use the facilities as I have a medical condition that requires me to react quickly when having to use the bathroom. The unprofessional attendants told me that the bathrooms were closed and also stated that it was for no reason that they were closed. I asked what do you do when you have paying customers that need to use the bathroom, they laughed and said Well, you can go down to Dominos and use the bathroom, there is a law that states that you have to provide and make accommodations for customers with medical conditions in the State of Colorado, as well as the city of Denver. I then went to the front and asked for a manager. The immature and unprofessional cashier named Alan asked what I needed with the manager, and when I explained the situation, he laughed and said, "we ain't breakin no laws". Then, when the manager did come up, she began laughing and said I know what I can and can't do in my store, she then proceeded to start screaming at me across the store and continued to laugh. When I told her that I was going to report them to the Department of Health, she cancelled my transaction, and upon leaving the store, the security guard told me to F@#$ off and don't come back again. I called the corporate office and filed a complaint with their customer service team, and was told that I would receive a call within 3-5 business days, which never happened, and when I called to follow up on the complaint, I was told that their corporate office would not be returning my call due to the nature of the situation. I would think that their corporate office would want to resolve any issues with a paying customer who spends thousands of dollars a year with them. I guess I won't be shopping at Ross any longer. Sad and poor customer service!! I also have this all recorded on audio!! read more

Worst costumer service by a lady in the cashier its seems like they don't like their job.

One thing is when you enter you have to wait to shop for NO reason.Every thing is confusing and stuff wverywhereon the ground

Wow love Ross but this store was a mess. I know it's hard to hire people. I know people make a mess in stores but this store looked like a tornado hit it. So many of the shelves and tacked were not even stacked or had less than an average amount of cloths on them. The store was not even that busy. Overall could not find much if anything but still a Ross fan ! read more

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Ross locations are so ghetto now that you cannot even go in without being blocked and asked to wait before you can enter. Absolutely will not be visiting again in the future. Nothing here if worth that kinda behavior. read more

This is a amazing store for unique finds. The price range from low to high depending on the product. the clearance section always have great finds and is worth looking at before you had to the check out. It's a great place to peruse, and enjoy the moment. read more

This Ross has definitely stepped up over the past year or so, the store is now consistently clean, well stocked, and organized. I come to this location at least 2-3 times a month, always amazing deals to find! read more

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On October 18th 2024 I had a horrible shopping experience at the Ridgeland location. I returned two items only received credit for one. After leaving I noticed on my account I received credit for one item. Immediately I returned but told by associate "I told her I would keep the shoes!! Yet I didn't have the shoes. The shoes was with her! Upon rebuking her insane remark I was accused of harassment!! Finally received credit from supervisor. Clearly the associate had planned to keep shoes for herself!!!! read more

this location is a disaster. every time i come in the line is extremely long. there are way too many people that i see on staff working to not be helping at check out. too much socializing and not enough working. there shouldn't be 5 staff members hanging around while one person is working check out. extremely disappointing that they have such poor organizational and tasking skills. where's the management ? read more

This Ross seems to always have a trendier selection than other Ross' I like to raid. Perhaps I came during a seasonal sale but prices were great! Bathrooms were really smelly but the variety of good clothes and house items made up for it. read more

Wow. This store is terrible. Why are there always 15 customers in line and 1 or 2 registers open?! Good customer service rules dictate no more than 3 customers waiting at a time. The store is incredibly messy... not hard to understand why -- there's only like 4 staff members working at a time. I've been to this store 3 times, picked things up, and then promptly put them back, as I am not going to wait 30 minutes in line. Ross, get it together!! read more

I spoke way too soon. Fiancée and I came here on Friday night: the loss prevention guy said welcome to the hunger games. Apparently the line was already wrapped to the back of the store. They had only two cashiers and no manager anywhere to be seen. No one was even working the floor.'I know Ross isn't in the business of customer service however you can maybe please tell your customers to not trash the entire place and throw shit everywhere. We got into the line at 8:30. We got to the front of the line to checkout after 9:40. That's over an hour wait time and absolutely ridiculous. HIRE MORE STAFF!!!!!! read more

I like Ross. Sometimes a guy just wants a pair of fashionable jeans for less that $100 bucks, and sometimes Ross delivers. Not always, mind you, but sometimes... Also, I dig the general housewares crap section in the back. They actually have some tasty hot sauces and other odds and ends that are worth checking out... read more

Sometimes good days, MOST of the time Bad Bad Days... Oh well, shopping here can be a drag, ALL Depends on which day you go. I like it during the weekdays, BEFORE the MADNESS RUSH hours of people shopping here aka "after office hours". Shopping During the WEEKENDS, is DEFINITELY a NIGHTMARE, be it with other patrons alike. What to do? Coz this ROSS is the CLOSEST in the hood! This recent visit was on Sunday May 11th 2014. Time 13:46hrs. Also depends on the Management. Oh well... Luckily on this recent visit, Hubs managed to purchase the items that he need. The Check Out line is ALWAYS long, so please be patient. This ROSS is situated in the Quebec Square Shopping Center. That afternoon the Associate who handled our transaction, has this Associate ID: 274252. The opening hours of this ROSS is as following : Mondays - Thursdays : 9:30AM - 10:30PM Fridays - Saturdays : 9:00AM - 11:00PM Sundays : 9:30AM - 10:00PM ROSS - Stapleton, CO Quebec Square Shopping Center Store : # 0627 7506 E 36th Ave, Unit 401 Denver, CO 80238 Tel : (303) 320-6004 @100/2014 read more

I enjoy Ross and discount places of the like. It's kind of hit or miss. Sometimes you find that great buy and sometimes it's like walking into a "What were you thinking" shopping district. I will continue to stop in to take a chance. This one is a little but more grungy than most. read more

Ross Dress for Less - Women's Clothing Near Me - Denver, Colorado

I walked into the store at 8:31AM this morning, right when the store opened. I couldn't believe what disarray the store was in. There were clothing/shoes thrown all over the floor. None of the store personnel or security were at the front of the store; although, could be heard talking and laughing from the back room. The two other customers and I exchanged words of disbelief about the extremely poor condition the store was in. This store always has extremely long lines, terrible customer service and is dirty and that is why I got there when the store opened. I would not even give this store 1 star, but I had to in order to post this review. Someone from the corporate office should make some random stops in this store because this store is destroying the Ross name! read more

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Welcome to the most ghetto hood garbage Ross you'll ever step foot into. Way understaffed, had a line all the way back to the linens / pillows. Probably honestly took 20-30 minutes just to get through the line. Stuff is just crammed everywhere and is out of place, parking stinks, and just overall terrible experience. Never again. read more

Right now this line is a good 25 folks at least & growing, standing in line & only 1 checker! The manager says everyone called in! Then she needs to get her ass out here and help! THIS IS TRULY THE HOOD ROSS!!!! read more

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This Ross is seriously always so packed. Things are thrown everywhere and it literally is a treasure hunt if you want to go. Of course it's always fun to see what you can find when you go but dang! If this one wasn't the closest to us, we would never go. Parking is crazy because of he crowds and so is the line. Best tip I can give? Bring your kids to wait in line for you while you shop because that's what everyone else does. So you'll often see kids in line by themselves and if you're behind them and their parents aren't done shopping, they will ask if you want to go first. The upside to t always being packed is that they are probably one of the ones that are always restocking! But unless you absolutely love hunting for treasure, I'd recommend a different Ross! read more

Great selection but not enough cashiers, Waiting time to check out 45 min Had to leave store 7/29/17 2:00 pm read more

anh. Ross is a hit or miss type of place, but this one is definitely more miss. I've never found anything good in this one. I usually feel dirty, man handled and mis-treated when i come here. Staff is non-existent, racks are a mess, home good area is terrible. Just not a place i like to go to. (now the one in aurora... ) read more

This is my least favorite Ross store but I keep going back because I live only a few blocks away and I have found some cute clothes there for myself and my kids. They carry good brand names too, especially in athletic clothes and shoes. But forget about shopping there on the weekends or even after 2p.m. on a weekday. The lines are crazy long! And the comments about the store being a mess are no joke! Once I was shopping and my toddler found an open bottle of BBQ sauce and dumped it all over himself. Really Ross? And when I went to tell security and store personnel about it, they couldn't have cared less. I wish Ross Corporate would give this store some attention but I have lived nearby it for years and nothing has changed. read more

I love Ross... i enjoy only having to pay $10-20 for a good pair of jeans and $5-10 for a decent shirt. But the Stapleton Ross is just a miserable experience. The selection is the worst of any Ross i've ever been to. There are hordes and hordes of unsupervised children running all around all the time. The place has a funky odor sometimes. If this weren't the closest Ross I'd never, EVER go back. I still might not. I've been here several times and it never fails to disappoint. read more

I had bad experience today 5/10/2019 @ 2 pm at this store the security lady welcomed the customer before, but ignore me..I asked her why? she said YOU DO NOT HAVE TO SHOP HERE!!!! ...HAVE A GOOD DAY!!! read more

I know Ross isnt known for organization but this one is a mess. I think you can find some good things at ANY Ross but not so much at this location and if you do make a good find make sure its not broken. read more

The have only 2 registers open and 20 customers waiting. Too bad service. . read more

45 minutes to check out because only two registers open. Employees not on register standing on side talking.

The absolute worst disaster and longest line I've ever been in. Every time I come. Losing profit from people ditching baskets and probably more tempted to steal. read more

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Worst Ross ever. Store is a mess. Line is insanely long and the extra cashiers are walking around joking with each other!!

This is by far one of the worst Store I've ever gone to in my life. So much clutter and items on the floor you can't find anything or walk through the store without tripped over things. Honestly this store is waiting on an injury to happen. The fitting rooms and bathrooms were also AWFUL. I asked the girl working the fitting room if the store is always that bad and she said " yes nobody cares" I'm not sure if she meant customers or employees but it's not the costumers jobs to keep the store clean. Not to mention for the first time in my life I couldn't find ANY cute little girls clothes for my daughter, this blew my mind. Honestly go to any other Ross. What a waste of time. read more

This store not only NEVER has enough staff, especially cashiers but also the WORST costumer service around! The price value associated with Ross stores is NOT worth wading through such disorganization and chaos. If I could give this store negative stars, I would but instead I'll be contacting their corporate office. read more

I've definitely experienced better Ross stores. This one was a bit messy and I couldn't find anything for myself.

I shop here all the time. Great prices, and they have my size.

Absolutely horrific, only ONE cashier on a Saturday morning. Terrible service. Don't go here!

Try going to your favorite chain store just to know that at This specific location in Quebec Square in Denver Colorado and come to find out that at this location you will be followed and profiled if you're Hispanic, the minute I walked in (me 29y/o Hispanic, with a college education and a successful career) came here to do a quick shopping. The minute i walked in I had loss prevention named Ethan following me around like I was a mouse and he was a cat and at some point he was going to get me, this guy didnt even attempt to not make it obvious.. I was by shoes, he followed me to shoes... I went to men's wear, he immediately followed me.. I went to skin care on the other side of the store... Yes this person didnt give a minute to follow me. At this point I was agitated and was feeling beyond uncomfortable so I decided to speak to a manager. The manager came over the first thing she says to me with a careless notion is "yes?" .. didnt introduced her self however her name is Lisa. I explained to Lisa my frustration and how uncomfortable I was feeling having her Security Guard follow me around the store. She said "well that's his job". I then questioned her "his job is to follow ME specifically around?" She answered with a serious face with "It's Protocol" . Wait a second.. ..... ... ... It's Protocol to follow and make someone feeling like their stealing?? . I've worked in the customer service for 14years this is no way to treat customers. Lisa didnt even attempt to ease up the situation or resolve the fact that this guy has made me feel like the most horrible person in the world by following me, the whole time. I proceeded to explain the situation and her response was "uh hu". Talk about ROSS Management caring of their loyal customers. She interrupted me called the security guard again which he didn't even take a millisecond to arrive because he was already behind me. When Ethan approached us all Lisa says is "He feels like youre following him" kinda with a smirk on her face like it was a joke. I couldnt believe how disrespectful this managers behaviour was. I can't believe this happens here at this location. I will never come back to this location. My advice to ROSS lovers because of the horrible experience and treatment I received at this location by Ethan And Lisa avoid this ROSS location. read more

I love Ross in general but this location is picked through and unorganized. Not good for anything.

I am a personal trainer in Denver . I was horrified to hear that my client fell in front of the store on Tuesday in front of employees and the security guard . instead of anyone helping her and seeing if she was okay , the employees laughed and called her fat . I am disgusted at the lack of professionalism and decency you all portrayed . My client suffered a concussion . I will never shop at this location ever again. read more

Like, but don't love. It gets the job done when in need of some cheap threads.