Great customer service!!!…read more I always have a good time with these ladies but today nailed it for me. I needed to track a package and I wasn't doing well with it on my own, and when I called back with the tracking department on the phone this afternoon, they worked together to help things come together. Thanks to Brenden in the call center and the ladies of Lane Bryant-Matteson. Love you all. You all are the best!!

Only reason why I am giving two stars as opposed to one, is because you can find a nice employee…read moresometimes...and the convenience of the location. Been coming to this location over the past few years simply because it is the closest to me. I very rarely shop here, I only pick up online orders. (Which is free shipping if shipped to store) some days are better then others depending on who is working. If I am picking up an order and there is a wait in line, I will browse. Some people will say hi, some will just ignore you. Over the last few years, one lady has stayed and the rest have always been new faces. Unfortunately, that woman who has stayed is the most impolite and rudest employee there. Today I came in to use my real woman's coupon. I was greeted and even chit chatted with a woman working there. I had a pleasant fifteen minutes. Then, that same one woman came to the desk . Since my experience was okay so far, I figured she would be okay. I had to ask her a question and she didn't even acknowledge that I was being polite and apologetic for interrupting her conversation, she just stared at me with a look like I am bothering her. I asked her if she could look up an item online (which I have had done before in other locations) she snaps 'only if you're ready to check out' then goes back to chit chatting and cracking jokes with another employee (who was actually nice by the way and even check on me to see if I was finding things alright). I decide after about ten minutes to go ahead and check out. The same woman waited on me--disgruntled, and angrily searched the website for what I wanted. She threw my clothes in a bag, and never cracked a smile. I am a firm believer of killing someone with kindness, but she is just a rude and unprofessional human being. I wish I knew her name so I can report her to Lane Bryant head quarters. Not sure if she is a manager (I've seen her plenty time of the years). But today was the final straw. Another customer came in while I was in the middle of a transaction and the employee seemed to have some sort of a better attitude because they came in, but I do not think its polite to yell across the store, while checking out a customer, about how you are going on a vacation and that yes, you are behaving. If friend/customer has to ask if your behaving...you know you're a jerk. Other then that, they have a limited selection at this store it seems. The organization has gotten a little better. But the dressing room floor is dirty and smells like old chips. I will not be surprised if this location closes soon. That whole strip mall is going down. It seems like the GM is not trying to make this location shine at all.

Absolutely lovely experience! The two beautiful ladies inside the store swiftly helped me choose a…read morestylish, high fashion dress for my model photo shoot I had the same day! I was in and out the door but I'll be coming back 100%. Prices are fair, store is small and cozy!

From the owner: Adore Boutique has a wide variety of items to suit all needs. From clothing to accessories and…read moreeverything in between, you will find it here. If you are looking for something unique Adore Boutique is the place for you.

They are cool and nice unlike most places with young workers . They actually try to help and…read moreresolve problems

From the owner: Here at SNIPES Matteson, we carry the hottest brands such as Nike, Adidas, New Balance, Puma,…read moreTimberland, Dr. Martens, Reebok, Asics, Vans, Converse, The North Face and so many more. Did you know that this location carries Ugg? Well, now you do! To compliment your new kicks, check out our dope collection of clothing for men, women, and kids.

This business is now located at 1938 Ridge in Homewood. This is the second or third time that I…read morehave attempted to visit this store during the posted hours, and they were closed.

When Lincoln Mall closed, they moved to Flossmoor Commons on Vollmer Road. Same fabulous selection…read moreof great women's clothes!

worst store ive ever been at. the workers are ghetto and disgusting. i came in to return a shirt i…read morehad bought and the owner asked me a million times to exchange it when that's not what i wanted to do. she also started yelling at her workers in front of me and going off on them! fitting rooms are absolutely disgusting! overall i would never recommend this store to anyone its so rachet ghetto and filthy!

Dressing room floors are filthy as usual...there was also a cup sitting on a rack. There was an…read moreemployee near the rack hanging clothes so i'm just gonna assume that it belonged to her. She appeared to be pissed as myself and someone else made comments about the cup.