Stopped here on my way back from a day of wine tasting. As I've said many times, I can't drive by a new Ross without stopping in. This location is one of the cleanest and best organized Ross stores I've been in. And I have been to dozens in as many states. For the first time ever I didn't hear, "Welcome to Ross" as I entered the store and questioned if I was really at a Ross. Then a few minutes later I heard the familiar, but somewhat annoying, greeting. Turns out the greater was on a break and I was in a real Ross store! Immediately upon entering, I saw it. A cropped camo jacket, one left in my size, for $12.99. What? That's crazy! Yep, and it's these type of jackpots that get the adrenaline going for us Ross-addicts and keep us coming back for more. Capes and ponchos are back in style big time and I found a black and gray leopard print (the Fall 2019 must have pattern) poncho that reverses to pure black. Made of fleece, it's perfect to wear to a football or soccer game, and to wear back and forth to the gym. Warm, fashionable, and easy to wash - for just $19.99. Mine! Everyone who worked there was friendly. Dressing rooms clean. Plenty of parking. Check out line moved quickly. All good! Will never go wine tasting without stopping here on the way there or back! read more

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Selection is terrible nothing is stocked and they only have one person ringing people out. Lines are always super long. Waited over 20 min this time around. I see there are other people working but no one is doing anything other than the one person working the register. When the line is backed clear up to the clothing racks you would think someone would come help out. It's like the other workers are just ignoring the customers. They don't welcome you or even make eye contact. I'm guessing it's due to poor management that they are short staffed and the employees are unhappy. Do better! read more

Awful design when it comes to checking out and getting your items to your car. You can't take the carts outside, which I understand to a degree, but when you sell large items including furniture, there should be some rethinking. Even mildly large items just get shoved into a weak paper bag (mine broke in the parking lot) or they hand it to you. Then you have to make multiple trips in and out of the store because we weren't built with 9 hands and again, cannot take the carts outside. I don't trust leaving my purchased merchandise at the front doors of the store so I can bring a folding chair to my car. Just annoying. read more

Today I tried to return a $9.99 pair of leggings I bought two days ago at the McMinnville Ross store because they started coming apart in the wash. I had the receipt but not the tags. (Who keeps tags for $10 leggings?) First they said they couldn't accept it without tags since they didn't have one like it to verify the price. So I told them I would find another one, which I did. The manager checked the codes on the receipt against the identical item I brought him, and approved the return. He handed the items and the receipt to the cashier to complete the return and in the process they lost the receipt. It's like it vanished into thin air. She could not do anything without the lost receipt. We spent 15 minutes hunting for that stupid receipt. He even accused me of taking it and putting in my pocket or my purse. I gladly checked but I had not. By this time I'd had enough so I finally offered to go grab another pair of leggings that I did not want because they didn't have my size in the ones I brought back. I just wanted to leave at that point. But I didn't want to feel like I'd just walked in their store and handed over $10 and walked out with nothing. At least I have a pair of ugly black leggings for my $10. Barely better than nothing I guess. They darn sure weren't going to give me the cash. It's only $10 right? It wasn't the money. It was the principle. Another cashier said, "Just let her go pick something she likes and make her happy." That lady needs to be the manager because I'd still be a customer if they'd done that. I will never cross that threshold again. The time they spent trying to cheat me out of $10 and the item I wanted was uncalled for and wasteful. It was also unkind and not good customer service. I hope the other pair of leggings on that receipt don't fall apart in the wash because if they do I'm out of luck now. They lost my receipt so I can never return or exchange them. read more

Probably my number one store! Even though my husband hates it I love it here! He only hates it because I can spend so much money here though. Haha. Anyways great store for just about anything you need at a discount of what other store might be selling the exact same thing! Very fashionable, friendly and great service! Love love love it here! read more

This is your typical chain discount clothing store. You can hunt and find some great name brand items for a great price but you need to dig through a ton of ugly crap to find the treasures. Still worth it in my opinion so I like to stop in here every once in awhile when I have some time to spare to go through the racks. Several times their stock was quite scarce so for that reason I deducted one star. read more

My kids and I was in the store on 8/8/18 and was looking for some swim suites. We tried JC Penney, Walmart and even some stores in Salem and none of them had anymore in stock. When we got to Ross we got lucky and they still had some in stock. They fit perfect and looked good. The store was a little messy but the staff was nice. I would definitely recommend this store to friends and family. read more

I normally love Ross, but today I had a horrible experience at the dressing room because of Donna. She was rude, snappy, and had no patience for anyone. I felt like I was an inconvenience. She bossed everyone around and made aggressively sarcastic comments to each customer I saw walk into the dressing room. She made fun of my sister for not counting the right amount of clothing and asked her where she went to school. I even heard her say under her breath that "these guys are jack ass's" because they handed her clothes that they didn't like. Isn't that her job? This definitely ruined my shopping experience and I can see that she made many others feel uncomfortable. I left without buying anything. I hope management notices this and Donna can change her attitude. read more

It's a good thing there isn't much competition for this store. Worst checkout line every time, and it isn't due to covid either. Needless to say when my teens need clothes that's where they want to shop. Today as I was finally done waiting and was helped by summer who was a absolute joy to have as a cashier. I used my debt card and was shocked to see it needed authorization. So embarrassed summer made sure to explain the policy of holding it until thw store closed today. Not a problem cause I was going straight to the bank. Unfortunately my account fraudulent charges so the bank froze my account and my deposits were paused so I wouldn't be able to get my money until tomorrow. I called the store hoping that they could hold my bags until tomorrow morning, it was 3 bags, almost 400 bucks of stuff and took 2 hours of shopping with 2 teens to get everything they wanted. With little attention even given to me on the phone Oscar (said he was the manager over the phone) explained the till the end of day policy, it didn't seem as though he was hearing anything I was saying, he just waited till I was done talking and just repeated the policy over and over. I worked there when the store first opened and customer service was actually a quality we had to have. Sadly Oscar made me never want to step foot in that store again. Good thing Michaels opened up next door cause I'd gladly pay more money to never go in Ross again. read more

This Ross store was much better organised and maintained than other locations. Found some good purchases and service was nice.

I've been in here a couple of times and each time I wonder if they're closing because there's not much inventory and even less each time I've gone. I noticed it on my first time there before Christmas, I just thought maybe they sold a lot, but since then I've been in a few more times and it doesn't look like they even get new things in.Today a lot was marked down and there was about a foot of space between each pair of shoes. read more

I lost my phone and took with the manager. She doesn't wanna help me. They have bad service