This store has a lot of good items. I didnt find both mats I went for, but I was able to find 1 that I needed. I also saw the same organizer I bought at Marshall's for $7.99 here, and I paid $4.99 at Marshall's. Glad I bought it when I did. I also have been wanting some Tree Hut body cream and they had the Vanilla scent. I wasn't in love with the scent, so I didn't get it, but I may end up getting it, if I go back and it's still there. I didn't do a lot of browsing, because I had in mind what I wanted and wanted to get it and leave. Oh....and I walked right up to the cashier, that hasn't happened when I went to a Ross before. Yes! Get me in and out! read more

Ross Dress for Less - $6.99.....they had a bigger size for $9.99 - Department Stores Near Me - Rancho Cucamonga, California

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I've been on a journey where I want to visit every single Ross I drive by because they have been killing it with their products. I really love their candles and their pet products. Everything is so much more affordable here too. read more

They have a lot of great items for really good prices -- clothes, toys, home decor, you name it! This location was really nice overall. However, the only downside was an employee named Nina, whose attitude made the experience less enjoyable. read more

It's 2 PM on a Tuesday in September The line is ridiculous - all the way to the back of the store! I spoke to the manager, Rich And he said I still had to stand in this long line for returns! That is not fair to customers that are only returning and not Shopping! This Ross is always understaffed! They need to hire more people!! read more

Ross Dress for Less - Line all the way to the back of the store - Department Stores Near Me - Rancho Cucamonga, California

Came in here to buy some pajamas for my niece but they did not have any...everything was very disorganized but I figured it was because of the holidays. They do carry a lot of good items and I grabbed a few for Christmas family game night, so that was a plus. The line wasn't too bad. Cashier, Mayra, was amazing so an extra star for that! Great value for quality items, like Kate spade socks!!! I'll continue to come here for odds and ends at reasonable prices! read more

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On top of line being an hour long I waited in an hour long line just to do a return once I get to the register. Angelina was extremely rude. Advised me that she was unable to do my return because it was over $100. It was only 130. She walked over to her manager to confirm if it was OK to do my return once he gave her the confirmation Miss Angelina then walked over to lost prevention and asked the gentleman if I walked in with my merchandise. It was totally unacceptable rude and very incompetent. Shame on you Angelina do better. read more

Came here on a Saturday at about 12:30pm, a little bit crowded but the line wasn't terrible. A guy named Guadalupe was our cashier who was friendly however I asked for multiple gift receipts at the beginning of the transaction and he only gave me one. He asked a cashier next to him how to print more and she said she would have to return everything and do the transaction again. Slightly annoying since I had asked for multiple to begin with. read more

I came out of this place Security watched me pay and then asked for my receipt my response you just saw me pay he said I have to mark your receipt. JUST LOST A CUSTOMER now we acting like Walmart WONT SHOP HERE AGAIN what if he had covid or anything else just touched my stuff come on Ross you got a do better. read more

This Ross has some really rude associates! Customer service is out the window! I'm pregnant and needed to use the restroom. The Hispanic lady with horrible eye liner was so rude! I politely asked if I can use the restroom. She looked at me and ignored me and continued to gossip with her co worker about a Snoop Dogg look alike. I asked again saying sorry can I please use the restroom. She looked at me rolled her eyes and said "can't you see someone's in there already". I was caught off guard because no, I did not know someone was in there already. Waited and then someone came out and she continued to ignore me and continue to talk. I'm obviously unable to hold in my pee because I'm pregnant so I asked again can I go in the restroom now. She nodded and I ran to the door and guess what it was locked because I needed a code. So I asked again I'm sorry can I have the code. She rolled her eyes at me and sternly said "I pressed the buzzer already" how was I suppose to know! So I went in, bathroom was so Dirty, came out and I was so upset that she was being rude. I told her "maybe next time you should be nicer to people" she gave me the worst dirty look ever and I even turned back to look at her. I don't care, but next time be nicer! Ross do better! I get it, it's the season of driving workers crazy but come on now! read more

Noticed their fitting rooms are still closed and they have only 2 fitting rooms. Having to wait 20min while other Ross have open their fitting rooms is not right. read more

AWFUL experience! IF I could give them a zero or negative rating I would. I paid for two fairly large trays and was told by the cashier the security guard 10 feet away from the cash register would ask to see my receipt. I showed him (some Indian guy) my receipt and then he wanted to see inside the bag. I touched my back as to seem to open it and he said he couldn't see it. I then made another faint gesture to parse a part of the bag. I was waiting for him to open it. He never did but I thought he was messing with me because he could. What an unprofessional butt hole! Looking inside the bag was not part of what I was told. The buzzer to tell me the food I had ordered from the adjacent farmer's market was going off. Otherwise I would have returned these items. I experienced ABSOLUTELY POOR SERVICE AND HARASSMENT! I will NEVER step inside a Ross store again. read more

So I came here to return an item I had the receipt and product unused mint condition and they couldn't accept it without ID ? I paid without my ID so why need it .That's stupid and never had this happen I've return things without ID and Or without without receipt. They had no return lines open and were telling everyone to Stand in the regular line that was ofc packed with people going down the aisles so thanks for wasting my time . read more

Ross Dress for Less - Department Stores Near Me - Rancho Cucamonga, California

Sitara is such a kind person and she has amazing customer service. She's really helpful and she does a very wonderful job in the fitting room!! read more

I am not a super Ross shopper like some people I know that go every week to catch the new goods. I'll go to Ross every once in a while. Mostly for back to school shopping. Of the several I've swung by in a recent history, this one had a nice big selection. We were greeted as soon as we walked in the door. I did not spend time cruising through the whole sales floor but spent most of our time in mens. Honestly very well stocked. I had a hard time not spending more ha ha. We did make a single purchase and check out was fast and friendly. We were even thanked on the way out. Super customer service! There is plenty of parking. After a great experience we will be back soon. read more

Ross Dress for Less - Outside Entrance - Department Stores Near Me - Rancho Cucamonga, California

Waited in line to pay then they try to make you wait in line to exit all to show a receipt when clearly I just came from cashier. Beyond dumb that they're trying to force showing receipts this isn't a membership store where I agreed to be checked at the door. Will not return to this harassment. read more

I was shocked that this Ross which is in Rancho Cucamonga was this horrible. The fitting room smelled like someone urinated on the floor! It was the most disgusting thing I've ever experienced inside a store. The lines are always a mile long just horrible experience here. Won't be going back. read more

The store associates here needs serious retraining they lack customer service and it's very clear they are miserable working here they don't greet and they have conversations between themselves while ringing (unprofessional) the conversation they have is in regards to quitting and being overworked The carts were filthy and all had used wipes inside of them the bathroom and fitting rooms are not open I shop here 1-2 times a month and it gets worse and worse Associate #2068897 (please retrain her) read more

Ross Dress for Less - Department Stores Near Me - Rancho Cucamonga, California

This place was a disaster. We were momentarily greeted by the Loss Prevention Officer who briefly looked up while scrolling social media on her phone. Walked through the isles and they were in great disarray. Attempted to use the restroom and some lady walked out and told the associate there was fecal matter on the floor. Went back to restroom 45 minutes later and fecal matter remained on the floor. Additionally there was no toilet paper and the cleaning log indicated last time restroom was cleaned was 6 days ago. Seriously one of the most disgusting places I have ever visited. read more

Ross Dress for Less - Restroom cleaning - Department Stores Near Me - Rancho Cucamonga, California

Came here on a Friday morning since they "open @ 8am " on Friday had to wait 30mins past 8am in order for them to open the doors SMH great job Ross read more

I have a theory that stuff goes from Macy's to TJ Maxx and/or Marshalls and it's final resting place to die is at Ross unless I buy it and give it a new home. This Ross in particular is near and dear to my heart because it was one of the anchor stores that still remains at Terra Vista Shopping Center. There's been little to no remodeling done to this store since it first opened in the early to mid 90's, in fact it seems to have gotten more inundated with products, clothes, etc. It's seriously starting to look like a Goodwill Store in here, but don't let the hoarding chaos fool you, there are deep discounts here if you have the will to look. They're even open until 1 a.m. year round which means you could come through here for a early morning work outfit, a last minute clubbing outfit or because you need water or snacks. Service here is fast and efficient, there's even a security guard that loudly greets every customer that comes through the door! read more

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Entering into the store one is immediately given an impression of disorganization. Clothing was either piled on racks or on the floor. I got the impression I was in a thrift store. read more

Customer Service is highly lacking in this store. Amy, for example, is one of the most unpleasant people I've come across in a customer facing position in some time. Not a single person working seemed to be interested in being there which is a direct reflection of the Management. read more

Amber has got to be the fastest most phenomenal associate i have ever had the pleasure of meeting !! This young lady is exceptional, not only is she knowledgeable, personable but she has such an amazing attitude !! I am so impressed with how gracious she was with her co workers and the fact that she was professional and friendly with everyone speaks highly !! This woman is a leader , and deserves a promotion !! I will definitely come back to this store , it's now my favorite Ross ever !! Rancho Cucamonga you have raised the bar for all other Retail stores !! read more

Poor management of the store. It is always so messy and understaffed. There are times when it's stocked with decent merchandise but it is always so poorly organized. Lines are long, Any given time of day only 1-2 registers are actually working. I am great full that at least the store offers customers access to a restroom. read more

Handicap restroom lock was broken. There was no soap. There was no working dryer or paper towels for your hands. It was so gross. read more

I don't know why I came here on a weekend. I should've come on a week day because the line is so long. However I did find some cute items for a birthday gift basket for a friend. Just waiting patiently for my turn because I still have more shopping to do. read more

Ross Dress for Less - Found this Basket, facial masks, sponges & hand towels. Will add the wine & candle, but not from here. - Department Stores Near Me - Rancho Cucamonga, California

If you have tattoos no matter how wealthy you are or what career you have. Loss prevention will harass you all while the manager Jorge allows it and even when you address it with him so he could know what's going on his store she shrugs it off and says "sorry you feel that way but" like how is that an apology even when presented with actual store footage of the harassing he shrugs it off . And was very argumentative and unprofessional. How is he in management the cashier were more professional than him. read more

Ross has always been my "go to" place for my clothes/shoes for work, workout clothes, and stuff for my house. I understand every Ross is different and you will never be guaranteed a certain size or find the same items like you did at another Ross. So you just have to come into Ross with that mindset and you'll never be disappointed. Consider it "treasure hunting". Anyway, I don't like to give secrets away, but my favorite time to come is when they open (9AM) and there's seriously NO ONE THERE. You have the whole place to yourself to browse through stuff and I've scored every time! The only thing that would really piss me off about Ross is if it's too crowded and the check out lines were too long. Again, which is avoidable if you come when there's no one there! I'm going to post their Business Hours on here since I don't see it listed. (This is from the official Ross website for the RC location). Mon-Thurs 9AM-11PM Fri-Sat 9AM-11:30PM Sun 9AM-10:30PM I was here to buy a few outfits for my sister for her birthday and ended up buying 2 shirts for myself. There are name brands here. I even found a pair of Michael Kors pants for work and they are so comfy. They also have a pretty big selection on dog things (dog beds, clothes etc.) and household items. So yeah... I love Ross and can literally spend an entire morning here. (just can't bring my husband... LOL) 185/100 Reviews for 2014 read more

Are you telling me this isn't the home that bob ross built ? Are you telling me that rick Ross isn't here? What about my ex girlfriend lol poodle Ross ? Man I came here looking for them and I'm disappointed I couldn't find them but I did find someone's underwear and their name was on it Calvin Klein ? Seemed used but it's okay because I only paid $3.84 for it. If anyone seen Ross let me know. read more

Ross Dress for Less - My name is bob Ross - Department Stores Near Me - Rancho Cucamonga, California

My mom and I like this store because it has a good selection of clothes; but the bad review will be towards the restroom. I was in line to use it and it smelled so bad, the line was because they only have one restroom stall for both women and men. But I could tell there was no ventilation and a very bad and strong smell coming out of the stall. read more

Love shopping on Tuesday Senior Discount . This week the lines were long perhaps because school is starting soon.

This store is exactly like every other Ross. Inexpensive clothes. If you want customer service or a cleaner store, go to Macys or Nordstrom.

Upon entering the store if you want a 'working' basket, good luck! The aisles are narrow, merchandise strewn about, extremely messy. The shoe section is a terrible mess. The clothes are on the floor not in the right size. The lines are horrible- did not feel as if the A/C was working. It gave off 'thrift' store vibe. read more

Ross Dress for Less is a clothing store in Rancho Cucamonga, California. It's located at Terra Vista Town Center. It's a typical strip mall in sunny Southern California. This shopping center has been around since the early 90's. This place is close to our house. Since the shopping center is no longer sparkling and new like Victoria Gardens, it is not crazy crowded. read more

4 employees standing around just blabbing while the check out line was at least 20 people deep. Only 2 at the register. 1 lady stocking the food items by the line. One even standing their putting lotion on her hands. Every single time I come in here it's staffed right, it's just the employees don't hop on registers! Suuuuper annoying. They don't value their customers or their customers time. read more

I normally Love Ross Dress for Less. I like their vast selection of dresses, t-shirts, sweaters, coverups, active wear, pants, skirts, shorts, perfumes, purses, shoes, accessories , men's clothing, gift items, pet supplies, and home goods section...... With that being said, the last three times I have been there I have truly been a disappointment. Their selection and quality seems to have gone down some. By this I mean everything looked really picked through and there were more damaged items for sale than usual. Nothing more upsetting to find the perfect sweater, and then noticing the big hole in the back. Dislike! Another big disappointment is in their loss prevention team. I understand that shoplifting is a big problem, but they do not have to treat everyone like they are thieves. The big security guy in front, ok no problem there , but being followed around, or at least feeling that way is unnerving. Now the associate at the fitting room looks at every item of clothing you are trying on and shakes them out in front of you to make sure no additional items were missed. They do the same thing when you come out. This is very time consuming and kind of insulting. I work in law enforcement and understand policy, but Ross, can you please do it in a more appropriate way. I do not wish to feel like you think I'm a shoplifter when I come to shop in your store. Thank you . read more

Ross Dress for Less - Must have at $8.99 - Department Stores Near Me - Rancho Cucamonga, California

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I really don't care for the store cause u can't try on anything and its a pain to keep taking things back. There are some stores that have open dressing rooms so there's no excuse. It makes no sense to not have fitting room open cause its no different than taking the item Home then returning it. U can sanitize the the area and allow 1-2 rooms open at a time. I bought a shirt and it doesn't fit right and its frustrating cause I could have tried it on but they wouldn't allow me too. Won't be returning for a while. Good proces but unless you wanna keep going back and forth to return items there's no point read more

Ross used to have a lot more clothing I liked about 10-15 years ago, but not anymore. I only come here once maybe every 3-4 yrs in which I usually don't come out with anything. I got a $20 gift card for Christmas so I went today & ended up getting shampoos & conditioners. If all else failed, I would have gotten socks & liquid hand soaps, which are my old standbys when I can't find anything else to buy with a gift card. However, I do think Ross is a bit BETTER than Kohl's because you can at least find name brand stuff for a good price. Kohl's just has these cheap brands that are specifically made for Kohl's stores. read more

Went there today and showed my i.d. for the senior discount. The cashier looked at it and nodded her head but after I left the store , I realized she did not give me the discount! Do their cashiers have bad training or was she just stupid or what? I had to go back to the store with all my purchases and get in then return line to have another cashier redo my purchases and give me the discount. What pain in the ass and an incoveince, especially since the store was crowded and half the parking lot was closed for resurfacing, making parking a nightmare. Do I have to make sure they do their job right the first time next time I go there, since some of their cashiers are incompetent?? Made me angry..... read more

I'm back to this stupid place again. This time, it got personal. My wife needing to use the restroom, the store manager orders the bathroom be closed at 8PM. They wouldn't accommodate to wife, not even to the fact that she is handicapped. So now you know where this store stands with the disabled person or possibly a senior citizen. I urge not to shop at this store until changes are done, especially the addition of another bathroom. read more