How bad a review can I possibly write? I had heard of Keel refinishing, and I referred a client to…read morethis guy after I found that the reputable refinishing man in Birmingham was not available to do the project. I then called Keel to tell him that I was sending my client to him, and when I started to tell him a little bit about the table, he launched on me very angrily and accused me of trying to tell him "how to do his business" I should have called my client right away, but I failed to. A month or so later, my client called me telling me that they were very unhappy with the job this guy had done. They said that the table was returned to them, and several days later someone set something down on it. The said that when they tried to pick it up, it stuck to the table and then left a big imprint in the finish. They called him back, and he refused to even come look at it, and he blamed them for it. He said that they the way that they were mistreating it. Then my client called me back and asked me if I would come and look at what this guy had done to their table, and I said that I would be happy to. I felt horribly bad that I had referred them to this guy. So, there was the big sticky spot that they told me about. When they asked, I told them that he had probably made at least one or more of these common mistakes. He either laid down too many coats of lacquer before the previous ones had dried, he coated it too heavily in the first place, so the finish was very slow to dry, or he thinned the product incorrectly, and the lacquer would take way too long to cure. There are several other factors that can cause problems like this, but it mostly comes down to being careless, and in a hurry. So I had been busy looking at that one spot, and then my client asked me "what is this?" I then looked across the whole surface of the table and I was horrified. "That is cross grain sanding" I told my client. Boy was it ever!! Not just a little cross grain sanding, but deep coarse grain sanding scratches across the grain all the way down the length of the table. Again, I was sick that I had referred them to this guy, and I apologized over and over. They asked what could be done about that and I told them that it would have to be stripped, and then require a lot of careful sanding to get all of the scratches out. Being honest, I told them that someone could easily sand through the veneer trying to remove the scratches. Apologizing even more, I gave them the name of the truly reputable refinisher in town. I told them that I hoped that he could save it. I do not know how much they had paid Keel, but they were just going to have to eat it. Again, he blamed the customer for this mess. I could only feel guilty. Then there is this... possibly the single most unprofessional thing I have ever heard of in any "business".... I called the other refinishing man in town, who has a very high reputation, to tell him about the table. He said "Oh yeah, Roger Keel has warned me about those people. He says I should stay away from them, that they are really putting him through hell over this table" I was mortified. Would any ethical "professional" ever do a thing like that? I cannot apologize to my client enough. The only other thing I can say is... stay away form Roger Keel, he will put you through hell over a table!!!

Haven't had furniture refinished before so wasn't sure what to expect or even to ask for. I was…read moregiven a hand me down table that was old fashioned and not matching my decor. Roger suggested several options and then told me his opinion. They were able to take a hand me down dining table and chairs that were old fashioned and turn them into a beautiful piece that has the antique flair with a modern twist. Thanks, it looks great in my house.

The spring on a necklace clasp broke, and I wanted to find a local place for the repair. This is a…read moregreat little location in Helena, so it was very convenient. I learned they've been in business for over 35 years, with most of it in Hoover. I was offered a couple options for repair, and having chosen a the same type of spring ring clasp, the repair took only a few minutes. I enjoyed chatting with the owner for a few minutes. They made sure to clean the repaired piece, and they even cleaned my own rings while I waited. Super service and a great option instead of the big jewelry store chains, and much closer for me! Note: I purposely didn't include any pictures of the interior, etc. I also didn't want to include pictures of any inventory that I wasn't purchasing. I want the owners to be able to share that if they are comfortable. If I had purchased something more interesting than a clasp, I would have been happy to post it. Just know that you will not be disappointed with your shopping experience or any pieces you may select.

I was sad to have to be forced to sell my Grandfather's Chicago Rock Island Railroad Engineers…read morepocket watch, it was made in 1919....Being new to area I asked people at Church where could I go for help identifying its worth...Everyone said Hughes...They were all SO wise in their advice. Mr. and Mrs. Hughes were gracious, kind and very well informed about placing value on this piece. Even though they could not buy it, they spent considerable time explaining to me the process to sell the watch..HOW wonderful is it that they cared even though they weren't making a profit ! They were very honest too.. HIGHLY RECOMMEND HUGHES JEWELERS to anyone ....The store is tasteful. lovely not gaudy or pretentious...I wish I had money to buy jewelry from them !! Thank You Mr and Mrs. Hughes *******

Wonderful Christian man and does a excellent job plus he takes pride in all that he does. His store…read moreis need and clean it makes you want to do I return business

We have been using Wilson Jewlers for over 45 years. Jimmy is always professional and does PERFECT…read morework! From repairing priceless jewelry to designing exquisite pieces. I would refer Jimmy Wilson to anyone!

My fiancee's gold necklace broke about a week ago, so he dropped it off here for repairs. Since…read moreit's so close to my job, I came by to pick it up. I'm not someone who enjoys going to jewelry stores (the people always seem shady and smell blood in the water when they see an inexperienced customer like myself). Here was different. I walked in and was greeted kindly, and asked for my brief patience because all associates were helping other customers. Then, when I was assisted, it took less than 5 minutes. The person helping me was personable, friendly, and enthusiastic to help. The customer service here was top-notch, the environment was clean, homey and inviting, and the displays were organized and visually appealing. Now, let's cut to the chase--I got to meet GUNNER. It always makes my day to meet well-behaved pets in unexpected places. If I could give this place 10 stars, I would because of him being the goodest boy.

Would avoid this jeweler. Went into "Anthony & Co Jewelers"…read moreto get a citizen watch sized and some links removed. The lady at the front desk sized my wrist and then took my watch back to be worked on. Never quoted me any price. While I was waiting, my wife and I were pricing some pearls. (A wedding gift i intended to purchase from their store) When she returned from removing a couple links, I was informed that the cost of service was $50. $50 to size and remove links! No thank you, unfortunately have lost my business. I would avoid this shop.

Mr. Harlan is a very hard-working man that has been running this company since the 70s. He works…read morewith a few other men. When I was there, they were reupholstering couch cushions, chairs, and everything you can think of. They have hundreds of fabric samples to choose from and Mr. Harlan told me it doesn't take long for the fabric to come in to the shop. He reupholstered cushions for my rocking chairs and they were very well-done. He did a great job on the service requested. The price range was similar to another quote. I was quoted from another company. I would do business with them again. This business only accept payment by check or cash.

Amazing!! Our furniture is beautiful! Looks far better than new. Unbelievable the work Mr. Harlan…read moredoes.

My wife and I share a love for watches and we own everything from tag to Rolex. For Christmas, I…read morebought her the Tag Carrera and she surprised me with the Tudor BB58 GMT. The staff is always super friendly and helpful every time we visit. Bromberg's will be our watch & jewelry store for Life!

Just went in to size a necklace and a few other items at this location. However, upon arriving the…read moresales associate who greeted us was so cold and nasty. She was GLARING at my mother while she explained what needed to happen and had such a terrible attitude. Today would have marked 6 months of my Grandfather's passing, and to have those heirlooms fitted today would have been something special. However, we are taking our business elsewhere because I have never had a more off-putting interaction in my life!!

I spent $8 so the jeweler would attach a new jump-ring to a sterling silver necklace and he did OK…read more There's easy parking near PUBLIX. And the store also buys gold and silver if you need to sell anything fast, or buy a previously owned piece of jewelry.

Amazing jewelry, great prices! Owner and staff are very kind and helpful! Highly recommend!read more

Dale and his staff are outstanding! I recommended a friend there to purchase an engagement ring. My…read morefriend had a very tight budget and was still able to find the ring of his dreams.

They were great to work with! They helped me with a couple watches and did a very good job and got…read moreit done in a timely fashion. Would recommend them!