If you are neurodivergent and find navigating confusing traffic patterns or tight parking…read moreanxiety-inducing, I would recommend skipping this specific Brown Bear location. While the car wash quality and value are standard, the layout is incredibly frustrating. The location is situated at a busy junction of three roads, making the entry point unintuitive. I struggled to figure out how to enter the lot properly without blocking traffic. - The Problem: There is effectively only one way to enter the actual car wash lane. - My Experience: I initially pulled in from the wrong side, hit a curb, and had to pull back into traffic. I attempted another route, only to find myself blocked by vacuums and exiting cars. I had to merge back into heavy traffic and try a third time to get it right. Unless you are comfortable with high-stress driving maneuvers, you may want to find a different car wash. The level of stress this caused during my lunch break was not worth the convenience.

This was one of the better car wash places that I've been to. There was no wait for my wash but I…read morereally appreciated the free dryers and free microfiber towels to use and return. They offer a membership or you can pay for a single wash. Definitely will be back!

-super friendly staff -always finish under estimated time…read more-full price of charges given prior to service -detailed in cleaning -run a light over all areas during inspection -windows cleaned without spots or streaks -upholstery cleaning is on point!

The place is in a garage. So they have limited space, artificial lighting…read more The people are friendly and nice. They also have integrity. However the work done required lot of correction. They did it; but I spent time inspecting it and asking them to do it. It missed attention to the details. They have multiple packages; some are basic and others do pressure wash etc. The cost is reasonable; but attention to the detail was missing. I do not see appeal to get a higher end package.

My car was still wet after going through the dryer and they don't have free vacuums…read more Left scratches on my car

I was the first customer of the day and the service staff was still helpful, upbeat and ready to…read morego. I love that they spray the car prior to going through the wash. The towel that is provided to wipe the interior (while going through the wash,) was a fantastic addition. I had hoped that the pre-spray would help make the cleaning more thorough, but there was still room for improvement. I will definitely be returning for future washes, though.

Thai and his team are impeccable the quality of service and charisma of the staff is unmatched I…read morewouldn't go with any other mechanics they are number one choice by a long shot always honest true to their word and genuine I've been going with them for about two years now with a handful of visits and every time they go above and beyond appreciate yall again! Anytime I'm recommending a shop to the friends or family it's always performance automotive even the name rolls off the tongue nice boss ass mechanics 5stars everyday any day!

Thai & Performance Automotive did it again! Great guy & great work! Honest mechanic with great…read moreprice! I would recommend anyone that needs their car work on to check this place out. Wish I knew about this place sooner! Will definitely be back!

I have a strange love for car washes, and more specifically, for Brown Bear Car Washes. This…read morelocation is great. I was nervous because there was a line of cars, but I got through it in no time. I didn't most basic option for $11. The worker didn't push any upsells on me. He was polite and friendly. The other worker pointing to the instructions seemed like he was in a good mood. My car came out clean. What more could you ask for!

Brown Bear on Grady Way is a disaster, and that's 100% on the bosses. Management clearly doesn't…read morecare about upkeep, quality, or customers. The wash is sloppy, the equipment looks neglected, and the whole place feels run by people who never show up but still take your money. This location is the result of lazy leadership and zero accountability. Save your money and go anywhere else.

Cleans the car, owned by a questionable fellow. It's hard not to partake of these wares. The kids…read morelike the interactive nature of this carwash.

I pulled in to get my car washed after driving up from Vegas. I have a smaller Prius. I went…read morethrough the second stall not noticing they had a difference between a touchless and a regular wash. I paid $24. When I came out. There was still bugs all over the front of my car and the back of my Mirrors. I spoke to the lady working there and she was asked me which one I went through and I explained and she put me through the one with the washers on the end the scrubbers. Can I tell you that my car is still dirty in about 2 feet on the back, I'll attach a picture. So I paid $24 and ran it through twice and this is still the results on the back of my car through both of the machines they offer. Customer service at 10, but if I just paid $24 and still have a filthy car every time I go in my trunk I'm upset and now need to figure this out. Cause I'm gonna have to go get my car washed again to get this off.

Best value - good wash, simple and straightforward. If you can hit it with minimal or no line,…read moreit's a winner.

Costco has a car wash! In the greater Puget Sound area, this is the only Costco store with a car…read morewash. For only $7.99 + tax, this is the best deal for a drive-through car wash anywhere. Being a drive-through type, it is not as thorough as one would hope. But for $8, it is a bargain! We will gladly have a carwash when we are in the area. The hours are slightly different than both the store and the gas station. Do double check before going. The cost can be pre-paid when getting gas or pay via the mini dedicated payment machine before entering the car wash. At least one person stays at the entry point to remind folks to put the car into neutral. All in all, it was easy, inexpensive, and did a perfectly good job on a dirty car. Thanks, Costco!

No .ore ability for the foaming paint protector, some stalls didnt have the brush, and I couldn't…read moreeven tell if there was soap being dispensed. It looked like it was just plain water, and the lack of any difference in the before and after results seems to bear that out. Might was well wait for a rainy day and sprinkle some car wash soap on your car befkre driving. That seems as if it would be as effective.

Worst car wash ever, 4 dollars to start the wash, no soap came out of the brush so all I did was…read morespread the dirt around. No personal to help customers out. The place needs attention.