Ryleigh was amazing! Super easy to work with. No high pressure sales tactics. I've got a hook up in…read morethe used cars business now!

Had a good experience with my salesman (Yousef), I. like my vehicle, and got a decent deal on it…read more The problem is that they sold me a vehicle that they don't have the title for. It's been over two months, I'm on my second set of temp plates, and I have no idea when this will get resolved. To be clear, they "sold" me a vehicle that they did not (and still do not) have the title for.

Came in knowing we wanted to buy one of three cars. Our salesman was great in showing them to us…read more When it came down to actually purchase the car a "mandatory" $699 Protection package showed up on the bill. We balked and were handed off to a "manager" who told us this was mandatory and they could try to get it off the bill but that the person that could do this was in Texas on a holiday and presently unreachable. We walked out and miraculously as we were pulling out the manager flagged us down to tell us he managed to contact contact the guy in Texas and yes it would be waived. Talk about going the extra mile! So we bought. Even with the 15-20 minute diversion of the paint protection package it took about 2 hours. Not bad. As a postscript, when I got home I realized that our email addresses put down on the paperwork were bogus, sparing us the barrage of "congrats on your new car" messages and probably EchoPark's corporate customer satisfaction survey. We liked our salesperson.

Given this place plenty of chances. I'm not sure how this place stays in business- extremely…read moreoverpriced, the incompetency is off the charts, the customer service is horrible, and no one seems to know what's going on. The recall department is the worst part. Avoid this place at all costs and go somewhere else.

This particular O'Reilly's has always had great people, but Noah is a cut above the rest…read more Knowledgeable, fast with wise counsel he really makes the experience unforgettable. This sounds a bit over the top for an auto parts store, but good help is hard to find and he's excellent help, so it's worth the call-out! Also, O'Reilly's now stock's factory oil drain plug crush washers, saving a whole other trip, time and stealership prices!

Excellent knowledge by Noah, one of the managers. I had several questions about changing out a…read morewheel bearing and tie rod. He not only knew what I needed but also gave excellent advice on how to proceed. They also had the tool in their loaner tool inventory I needed to do the job.

Not gonna lie, I was pretty disappointed with this car wash when I stopped by in the Monument area…read more After the wash was done, I spent more than 30 minutes cleaning all the dirt and mud off my vehicle and the tires/rims didn't even look like water had hit them. The clean towels weren't damp or good quality, and they pretty much spread the dirt around instead of wiping it up. I eventually got tired of being there and found a self serve car wash in Denver on my way home to finish rinsing my rims/tires/and wheel wells. I got about 3 pros but they weren't for the actual wash itself. 1) Great views of the mountains 2) Attendant was super nice and asked if I wanted free dash wipes and a ice scraper with my purchase as well 3) They have a machine that you can put your floor mats in and it washes them for you. Overall, I wouldn't go back to this car wash with so many other better options available that feel more like the total package. You do not get your value here. Update from owners response - I guess they are aware of how mediocre their car wash is if they have customers that frequent the place running it through a second time. I can name so many other places that do it right the first time, which should be the standard. Also, there was not dirt/mud build up over time, that was a same day issue. Water from the car wash didn't even touch the rims/tires/wheel wells either, waste of money in my opinion. Don't get shafted by this place. I know better now myself.

Fast and efficient even when there are long lines. Cleans very well except for the tires. Very…read morenice young people help to keep things moving.

I dont think vacuuming out oil is sufficient for 110$ service. And when they filled my oil. They…read moresomehow flooded my intake with oil. So I had to take apart my air intake and remove throttle body. Is was covered in fresh oil. So I had just happened to plus side at least my oil wasn't overfilled. A great side note after this. I will just be doing my own oil changes way cheaper. I know what oil I'm putting in. And removing all oil from pan rather than quick vacuum

They are in a money grab right now. I've been going here for years and paid for the upgraded…read moresynthetic oil that they said lasts for 10,000 miles (making it worth the extra charge for the oil). This time I noticed the tag said it was only good for 5000. I went back and asked and the SAME SHOP said no oil last for more than 5000 miles and corporate wants them to put 3000 on the reminder sticker. They are changing the rules so they can make more money. I used to trust them but I will never return.

Asked them to repair my 2017 Pacifica. The part they changed had nothing to do with the fault code…read moreand didn't fix it. I ended up repairing it myself. It needed a new camshaft and rockers arms on one cylinder head. Runs great now. No fault codes. They refused to partially refund the repair they did nothing. Variable valve lift and variable valve timing (cam phaser) are completely unrelated mechanical systems. It never had a cam phase fault, but that's the part they replaced. They lost a customer for life.

Overpriced and Off-Base at Brakes Plus -- Monument Auto Clinic Saved the Day…read more I took my vehicle to Brakes Plus for a rear brake evaluation and was quoted a sky-high price for repairs that didn't add up. The diagnosis felt rushed and exaggerated, and the cost? Let's just say it was closer to a luxury dinner than a brake job. Thankfully, I trusted my gut and got a second opinion from Monument Auto Clinic, where Bob and his team were everything Brakes Plus wasn't--honest, thorough, and fair. They did the actual needed repairs for less than the cost of a meal for two, and explained everything clearly without the pressure or upselling. If you're in the Black Forest or Monument area, skip the chain and go local. Bob and the crew at Monument Auto Clinic are good folks who treat you like a neighbor, not a number.