1. Rosy Health Care Services

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    Austin, TX

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    Rosy Health Care Services

    2.6 (7 reviews)

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    Right at Home

    Right at Home

    2.9(8 reviews)
    2.7 mi

    Met with Right at Home representative when husband was brought home from the hospital…read more Representative quoted me $25/hr for sitting daytime and $35 for nights and weekends. Hired a sitter for 9am to 4pm. Did not want to give them access to my bank account for an automatic payment so gave them my creditcard. The sitter had nothing to do but let the dog in and out. When received the invoice, I was charged $36/hr. When I called the company, I was told that the first representative documented I would be charged $34/hr and since I put it on my credit card, I was charged $2 more per hour. I consider that rediculous. Watch out this place is devious.

    My father and I hired this company to care for him after he was no longer able to be totally…read moreindependent after ripping a ligament in his leg and having surgery. I had asked the company and many others in the healthcare field if they knew of a lower priced home health agency because this one like others, was too expensive for my dad. Right At Home said no I suspect because they want to make a profit. They sent a wonderful employee out and she was a Godsend and like a paid sister to me with helping my father. A couple times she could not be there and they sent out 2 other women those two separate times, one a black lady who was very nice and the other time a young, lazy white woman who sat around and left her fast food trash for me to clean up! Sadly my father could not afford it and he thought he could be more independent and he got an infection and ended up passing away a few days later. Ironically APS had been called (a risk to himself) and THEY gave me a name of an agency that would have provided home health care my dad could have afforded. I had an appt. set up for the day he ended up dying. Meanwhile a few days after my dad died I got a call from right At Home. I expected it to be a sympathy call, it was not. It was the owner asking to be paid. THEY NEVER GAVE CONDOLENCES TO THIS DAY! It gets worse. My dad had them being paid on auto withdrawal and when he died this company and others drained that bank account. The whole estate went into probate and I could not access any money. I had to pay 20k out of my own pockets to pay my dad's mortgage, utilities, lawyer, etc. I asked the owner to stop trying to withdraw the funds automatically that it was costing the estate 35 dollars each time he tried. He did not care and ignored me. A year passed and I still had no access to my father's money. Yet I still get calls from this company asking for money. If they had stopped trying to withdraw the money from his account I could have had the money to pay them, I do not at this time. Also I will double check and make sure their accounting is in order because they may have already collected the money but have a lousy accounting system. As I have gone thru this hell of grieving and having to deal with the disgusting probate system and slimy lawyers, this company has been an added pest.

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    Rosy Health Care Services - homehealthcare - Updated July 2026

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