I was out of town on a consulting job and working with a local professional who had several server…read moreproblems at his office. To get the problems fixed, I called around and came across Quality Computer Services. They helped me to correct all the issues, but not only did they correct them, but they modified the computers and equipment. Now my client can do a lot more with the same equipment! Very fast and reasonably priced.

From the owner: Quality Computer Services provides secure automated online backup, reliable web hosting,…read moreprofessional business technology management, and affordable computer repair services to Hudson, River Falls, Woodbury, Stillwater, and the surrounding areas.

I have been trying to get them to fix an issue for 4 days....I am in the "que" with no relief in…read moresight.

From the owner: Aladtec, Inc. is the software company behind the Aladtec Online Employee Scheduling and Workforce…read moreManagement System. This company is an industry leader, specializing in providing solutions to the Public Safety Sector throughout North America. It is a subscription based online software product designed to easily handle complex shift schedules and rotations.

I've worked with NTI for the last few years, and they are awesome! Helpful, professional, and…read moreprompt. Highly recommend.

When we decided to upgrade to quick books multi user we had problems with our network connection…read more Intuit spent several hours and could not fix it. We called Ryan to help us out, he and his team worked on it right away and got it working flawlessly within a very short time. These guys are the best. He also accessed our network security and gave us several great ideas to help us be more secure on the internet.

Aaron was efficient, pleasantly personal, and wonderfully competent. He was able to access my…read morecomputer remotely and scan for malware and virus. Tremendous reassurance that the recent internet scam attempt did not compromise us. So grateful for Easy It guys prompt and professional service. Mark Boyken St Croix Falls, WI

I brought my computer to Easy IT on Tuesday at 4:17 and required prepayment for their advanced…read morediagnostic, which by their agreement would be done within 24-72 hours. I reached out multiple times and got no updates at all. On Friday afternoon, I called them again and after a long, unclear conversation, they asked for more time. At 5:17 PM, I finally received a diagnostic video. They then told me the computer couldn't be repaired and the only option was a new motherboard costing over $800. Immediately after, they tried to sell me a brand‑new HP and quoted just over $1,200 including a data transfer. (I had already backed up everything to OneDrive, so the data transfer was unnecessary), and they were going to charge me for it. When I picked up my computer today, the person admitted he never reached out, never provided progress updates, and was not transparent that the diagnostic wasn't completed within the timeframe. The missed deadlines, lack of communication, upselling, and attempt to charge for services I didn't need left me feeling misled and taken advantage of. I cannot recommend Easy IT based on this experience.

I wish I had found this business sooner. My iMac was running slowly and had been targeted with…read moremalware. Living in new Richmond, I took it in to our downtown repair shop. After going there three times and paying for a repair, it was no better than when I had first brought it in. Greg at digital garage had the computer less than a full day. It is now running well as it did when I purchased it new seven years ago. I can't recommend this business highly enough. Having had an experience at the opposite end of the spectrum really points to the fact that these people are the best.

Brought my son's laptop computer in to have the fan replaced, they claimed that when they opened it…read moreup and cleaned it, it was so full of dust that it wouldn't even power up. "Needs a new motherboard or processor" was the diagnosis. They charged me $48 dollars for this piece of insight, but didn't bother preparing an estimate for repairs because they didn't think it would be "worth fixing it when you could buy another one for $300 or $700". When I asked what they had, they said they really work with business computers not personal ones. When I took it for a second opinion elsewhere, it fired right up and they promptly put the new fan in as requested. What kind of hillbilly tech shop is this anyway?

These people ALWAYS come through! had an IPhone charger…read moreopening problem. Young man took a detailed look, well, my Otter case was broken and prevented the cord from going in all the way. I felt kinda stupid, I think he figured that, and kindly sent me on my way. Would not let me compensate them, said was glad to help... They have repaired a number of my items over the years. Honest, is the best description for them!

Fixed my MacBook inner screen, the guy was so nice and pleasant to work with and figured out what…read morewas wrong right away and got it fixed ASAP. Will definitely go back if I need to:)

Jarret is an exceptional team manager and gets five stars. My laptop is happy, which means I am…read morehappy. A while back, I contacted Chipheads for a comparison quote on the replacement of a laptop keyboard and frame after a water spill fried a touchpad. The first place I had visited for a quote was a lovely one-man shop that quoted me $300 minimum for the repair - and that was with full awareness that I'd already purchased my own replacement parts and therefore all cost on his part was purely labor. He also communicated clearly that accessing the keyboard area required moving multiple parts he was not entirely familiar with and laughed that he would have to give me the $2000+ laptop he'd tried to sell me if the repair didn't go well. I left the establishment unconvinced of his capability to fix my also $2000+ design powerhouse that had not left my side since I got her. Enter Chipheads. I contacted via the general email address on the website, outlining the general situation and requesting a quote. Chipheads teammate Scott responded, and the quote he gave was comparable. I then emailed to confirm that I'd ordered the right parts before making the decision to put my laptop basically in the hospital right before I was going to be gone for a full two weeks, so I wouldn't be able to get her back even if the parts were wrong and repairs could not be done. Scott never responded to that email, and I had to leave for my out-of-town event. When I'm home, I rely on my laptop heavily, so dropping off when I'm not occupied with an event is not ideal. When another long event came up on my schedule, I contacted Chipheads again, this time creating a new email thread directing back to the general email address - the previous thread had directed to Scott's email address after we connected. I admit that I was hoping that I would connect with Jarret this time, and I did. He responded not only quickly but also giving me the option of a two-week repair period for less than $200. I'd be occupied with my event for exactly that amount of time anyway, so this was perfect. When I arrived the day before my event started, Jarret was with another guest. Both the impression that the first shop had given me about the delicate nature of my repair and my own experience in tinkering with laptops and electronics in general added to why I specifically waited to speak directly with Jarret given the impression of reliability he gave me in our correspondence. I dropped my laptop off with Jarret the day before my event started. Less than 48 hours later, he called to let me know that my laptop was ready for pickup. That was back in August. I specifically waited to ensure that the laptop was in perfect working order before leaving a review. It's now October. Safe to say, my laptop is in good health. Dropping one star for Scott dropping the ball on communication. Regardless, I'd wholeheartedly recommend Chipheads for your repair and upgrade needs.

I called to hopefully get a quote or know if they are able to solve my computer issue regarding…read moredata recovery. The guy Jared who answered the phone was very rude and unprofessional. He was constantly interrupting me after asking a question and also responding with attitude whenever he spoke. After seeing some of these reviews, I'm glad I called and didn't waste my time going here.