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    Roto-Rooter Plumbing & Water Cleanup

    3.0 (248 reviews)
    Open Open 24 hours

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    10 minutes

    Response rate

    100%

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    Matt C.

    Our main sewer line backed up so we called Roto Rooter. They responded late at night and resolved the issue. The technician was friendly and seemed knowledgeable. Very grateful for this service, particularly on the eve of a major winter storm. The price of $415 to open the drain line was fair. I would have gladly paid more for the technician to have a helper. The helper might have helped him carry in the equipment so they could park on the street, rather than in my driveway resulting in their van trenching up my neighbors yard just beyond my drive. The helper might have helped him carry the sewer machine through my yard, rather than laying deep trenches in the wet dirt that used to be my grass. With a helper assisting, maybe the technician would not have rolled a muddy mess into my basement, leaving mud clods across the floor. Maybe I would not have had to spend an hour from 1-2 AM cleaning up mud and dirt in my basement. Mud not from the drain, but off the wheels of the sewer machine, tracked in by Roto Rooter's technician. A helper might have helped to make this overall experience positive and for that I would have gladly paid more. Instead I am left between relieved that the sewer issue is resolved and utterly disgusted by the mess Roto Rooter left behind. Next time I will call someone else. Hopefully a company I can pay more for better customer service. 2/13/2022 update. The technician broke the sewer lid cap and covered the port with a temporary piece of rubber and a metal strap. He said he would come back with a new cap but never did. Ten days later, I discovered wet carpet in the basement bedroom in the other side of the wall by the sewer main. I had the great pleasure of cutting out padding, treating the carpet back, buying and installing a sewer lid cap, and drying the impacted area. Thanks a bunch Roto Rooter for making a bad customer service experience even worse than I realized.

    First hole that the tech did himself

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    2 months ago

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    Pat S.

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    3 months ago

    Technician Tate was very courteous, professional and friendly! He went the extra mile to provide good service!

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    7 months ago

    Had them out to remove a water softener and some basic pipe alterations. They did a great job! Highly recommend.

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    6 months ago

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    8 months ago

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    1 year ago

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

    Cost way too much do work they don't need to be doing just to give them more work so they can charge more

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    2 years ago

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    5 years ago

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    3 years ago

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    2 years ago

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    1 year ago

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    1 year ago

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    4 years ago

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    5 years ago

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    7 years ago

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    9 years ago

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    7 years ago

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    6 years ago

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    13 years ago

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    11 years ago

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    6 years ago

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    12 years ago

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    7 years ago

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    9 years ago

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    7 years ago

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    Page 1 of 7

    Ask the Community - Roto-Rooter Plumbing & Water Cleanup

    Review Highlights - Roto-Rooter Plumbing & Water Cleanup

    We had a pipe burst on late Sunday afternoon in the basement and had to turn off the water main to the whole house.

    Mentioned in 19 reviews

    Read more highlights

    Rescue Brothers Restoration

    Rescue Brothers Restoration

    (2 reviews)

    Camp Washington

    Rescue brothers are amazing!! We had a flood in our bedroom…read morethat required restoration and rebuild, they did it all!! The services were speedily, professional and superb. They were very transparent with services and pricing. My husband and I are so happy to have went with them. We love our new bedroom and appreciate a frustrating situation for us to be handled with such care and professionalism!! Thank you guys so very much!! In a water crisis they are exactly who you need!! They saved our home from what could have been a mold disaster!

    Not to sound cliché, but the rescue brothers really did come to my rescue! After my hot water…read moreheater busted and flooded nearly 75% of my finished basement, I called the Rescue Brothers for my restoration needs and boy did they delivery. They arrived when they said they would (I'm very big on punctuality) , were very thorough with their work, knowledgeable , and professional. Joe was very understanding and took his time when explaining the process and answered every question I had (despite me asking numerous questions over and over). He was very honest and I do not feel as though he talked me into doing extra things that were not needed / made me spend extra money for no reason (unlike a lot of other companies out there). I would 100% recommend them and the services they offer, as they are a top notch first class company and it was an absolute pleasure working with them!! Thank you for everything!!

    Roto-Rooter Plumbing & Water Cleanup - plumbing - Updated September 2026

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