Dr. Roueche and his staff are incredible. I brought my little boy in for his teeth cleaning. My…read morelittle girl, who was very sick, was with me. The staff saw her and noticed that she didn't look good. Dr. Roueche offered to see her. I knew the inevitable was near. I decided to put her to sleep and Dr. Roueche said he could do the procedure that day. I brought her back and picked up my little boy. Dr. Roueche and his staff were so sympathetic. They cried with me and let me stay with her body as long as I needed to. They let my 3 other fur babies stay in the room too. Dr. Roueche and his staff are so kind and caring. I fully trust Dr. Roueche with my fur babies.

My mom's dog passed away and every place we called to cremate our dog was charging up front and my…read moremom had issues with her card. She had asked the staff here if they can do payments with her and they gladly took care of her, the receptionist was super sweet. We have been coming here for years and will always recommend thank you

Great vet and very thorough. I took my male in for a regular physical and my other dog had a fever…read more They were able to treat her as an emergency without having to wait. Very thankful for the staff and the doctor!

Took our cat 2x & vet prescribed antibiotic but our cat can't tolerate the medication, we need…read moresomething else she won't throwup, snotty nose, any ideas

My cat of almost 22 years of age, suddenly took a major turn for the worse. She was clearly…read moresuffering. By 3pm we had to do something, the staff was very accommodating, and compassionate, they got us in within 30 minutes. Everything was explained thoroughly, and dr OH was outstanding. Thanks for all your help, in our time of need.

UPDATE:my other dog seen by the female vet was told he had a 1 time case of pancreatitis, after…read morekilling my 1st dog-took this 1 to another place more thorough and compassionate that found no pancreatitis ever but gallstones,liver dysfunction,kidney dysfunction,prostate enlarged,hormones put of wack,likely tumor in adrenal glands-they effectively just neglected and cut corners putting my other dog in a deathly situation now. DO NOT GO HERE-THEY REMOVE ANYTHING NOT POSITIVE OR 5 STAR REVIEWS THEYRE SCAMMING DISHONEST BUSINESS PPL PROFIT OVER PETS!!!!!....The female veterinarian effectively killed my dog. She was useless with every question I asked- it took 5 days later for the male veterinarian, to get back from vacation, and give me a call and be completely flabbergasted himself that the news that my dog was fatally ill was not properly said to me, I ended up having to lose that dog 2 hours later, when he was running around playing just fine - by being put down at an emergency vet they recommended I go to-- I don't know about you, but if you love your dogs... go somewhere else. That was my terminally ill daughter's medical Therapy dog and he had no problems at all. And as soon as I had concerns, everything was downplayed by the female veterinarian and vaguely explained, and at no point was any urgency of his fatality mentioned, I asked specifically if this was a dog who was about to die considering he was acting completely fine and showed no outward signs of illness or pain.. And she denied it staunchly, the male veterinarian, could not believe that she would say those things to me in the sense that he was so devastated, that she did, what she did and handled it the way that she did, I'm glad that he's better than her. But I still dont want to ever take another one of my pets back here again. My dog had a condition that could have been treated if intervened properly when I first had concerns of mild things months and months ago. The concerns were not properly cared for and now he has passed on from one day to the next he was completely fine, and now we've lost our boy.

Treehouse animal hospital is like no other vet I've been to. They are so so so caring and Dr. Dewey…read moreis incredibly knowledgeable. We're fairly new to Valencia and took our dog Jake to her after moving here. Our previous vet was great but was never able to properly diagnose his chronic cough correctly, we ran a battery of tests with our previous vet and never got a straight answer. Dr. Dewey diagnosed him correctly and got him on a treatment plan on our first visit. She always offers alternative treatments and presents options clearly. Her staff is wonderful too! Everyone is nice, friendly and very caring for our pups.

Love! Love! Love! The whole staff is wonderful. Caring, nice, and knowledgeable and Dr. Dewey is…read moreAMAZING! The only downside I have with this practice is they are quite pricey but they are a state-of-the-art facility and that doesn't come cheap. Always a good experience with their team.

Such a thoughtful, compassionate team to help your pets cross the rainbow bridge. Price was more…read morecompetitive than others in the areas too. (sorry you have to be looking for this service )

They are compassionate, thorough, and good with nervous pets…read more They gave me good guidance when a cat was dying and did a thorough check up when I got new cats.

We took our Cat a few months ago because she was not feeling well. We felt that we were totally…read morebeing played. Felt like this business is the best at bait and switch. Never again will we take our cat to this place.

I have brought my animals here for years now. Today I brought my 8 month old kitten and was about…read moreto be charge $991 for standard blood work, urine analysis, and a few other tests. $560 JUST for blood work. I called two other vets and googled to confirm that the normal range for a blood test is $90-$250. It is horribly unethical and terrible to take advantage of pet parents trying to do right by their pets and overcharge so much! I'm appalled. I'm so upset to know that I've probably overpaid so much with my other pets. Not to mention, the doctors are inconsistent with treatment. Never again. Found a new very that actually treated us well, on time and for literally 1/3 the price!

HIGHLY RECOMMEND -- Amazing, compassionate, and fair veterinary care!…read more My cat recently developed symptoms of an upset GI tract, and I called early in the morning to check availability. They were able to see her the same day, which immediately relieved so much stress. Their later office hours were a huge blessing--especially compared to emergency clinics that easily charge three times as much. We arrived for our 5:30 appointment (they close at 8), and even with their day almost over, the entire staff was incredibly kind, patient, and helpful. Dr. Brink was our veterinarian, and she listened carefully as I explained what had been happening. She immediately began narrowing down the possible issues and communicated every step clearly. Before doing anything, they brought in a full cost itemization and explained each item in detail, answering every single question I had. The pricing here is beyond fair--and transparent. While we were discussing everything, my cat had an accident in the exam room, and the staff insisted I didn't clean it and moved us to a fresh room without hesitation. My girl is extremely fearful, so sedation was difficult. Dr. Brink and her team worked tirelessly to help her, and even though we couldn't complete the tests that evening, they still sent us home with medications to treat her GI symptoms. They also discovered an ear infection during the exam and provided treatment for that too. I came in with one problem, and they sent us home with answers I didn't even know we needed--this alone impressed me so much. They made arrangements for my cat to return the next morning for another sedation attempt (for bloodwork and an IV). When I came in around 1pm to check on her, another doctor (not sure of her name, but she was pregnant and so kind) took the time to personally reassure me that my girl was doing great. Before sedating her again, they even called to confirm the full treatment plan--another huge green flag. Less than an hour later, they called to tell me everything had gone smoothly and her blood panel was already complete. They even cleaned my cat's ears out as she was sedated so I could easily apply her medicated drops. I have NOTHING but positive things to say about this veterinary hospital. The entire team is compassionate, patient, and truly dedicated. Thank you all for treating my spicy, demonic little goblin with so much love and care. You've earned a lifelong client! It's been about 3 hours since we left the clinic and my girl is purring, eating, drinking, and using the restroom all on her own! Already feeling so much better than the day we came in. Odessa sends her love too!

I just realized I have never written a review for this place…read more We took our rescue dog here her whole life and we were always treated well and I feel like they are caring and have your pets best interest at heart. This vet has only improved since Dr brink took over and I am certain things will continue to improve. We had already seen improvements since she took over I do wish they had some sort of emergency program where you could get seen possibly on an off day if someone was available. I know that would be hard but we had an emergency on a Sunday and had to take Maysie elsewhere and we received decent care where we went but this doesn't replace the trust you have in your regular vet I was able to get her seen on Monday here which was awesome so we could get confirmation on some things from someone we trusted I feel the care provided by Dr Brink towards the end of Maysies life allowed us to spend a little more time together I can't imagine working at a vet and everyone there was so great - even going back to when we first got mays. I hope they continue so that if we get another pet we could come here. We are very grateful to all of the staff - Lauren, Oscar and all the other staff who were patient in answering our questions and teaching us what we needed to know to care for Maysie

Cinema Veterinary Centre is always caring and professional. For the last 15 years, I have trusted…read morethem with all my pets.

I would give this place zero stars if I could! I thought this place would be a good option given…read morethe positive reviews but when I walked into the office it was anything but. For starters, when the vet tech asked me to place my dog on the scale I noticed that there was a huge puddle of urine on it. Yuck! I asked her to clean it up before I'd place my dog on that scale. That's beyond unsanitary! Then when we got to the exam room, that also looked unsanitary! The mat on the exam table had what looked like dried urine stains and nothing smelled clean or sanitized. Really gross and now I'm worried that my dog could have been exposed to something since it's likely nothing in that exam room had been cleaned. I should have left right then and there, and wish I had because things didn't get any better. The vet took forever to come into the room. I was only there to get my dog vaccine boosters but felt they were trying to evaluate and look for random diagnosis. They also were pushy about heart worm testing and charged an arm and a leg for core vaccines. Much more than any place I've ever been. It felt very scammy. And when checking out and paying the hefty bill the receptionists weren't very friendly. Honestly, the whole place just had a bad vibe. I wish I never took my pet here. I don't plan on bringing my pet here ever again and I feel very upset that I trusted bringing her here in the first place. I can't understand how anyone gives this place a positive review. My experience was bad!!

Always a 5 star experience when we come here. We are so lucky that SRVC is our primary vet and we…read moreadore every doctor and every single staff member. We cannot thank you enough every single day that you work so hard to keep Rocket, Breezy, and fan favorite, Tulip, healthy and we cannot thank you enough for the love that you give to all of them. Thank you all so much for again going above and beyond for us. You all are such a fantastic hospital and you are the definition of true veterinary medicine professionals. 1000/10 stars are needed for your compassion, care, and expertise!

I called to ask how walk in's work which her response felt very rushed. unfortunately the time of…read moreappointment she provided wouldn't work for me because of work. I let her know I was new to the area and if there is another vet or hospital she can suggest in which she proceeded to say you need to find that on your own...so your telling me if your personal dog patient needed/had an after office hours emergency your going to tell them figure it out on there own? I understand I was not going to take my dog to your vet but in customer service and working with pet parents who are in vulnerable situations with a sick dog you can be respectful. Very unfortunate customer service. I had called another vet who even though I didn't take their service they were able to provide another suggestion.

We came in after our puppy got a big cut in his ear, and they welcomed him in open arms, took care…read moreof him and sang to him as they were doing thier procedure. you can tell the staff who works here lives what they do. I wont go anywhere else for a future vet visit. I know Rocket is thankful for the staff, as well as my fiancée and I!

On Memorial Day, I brought in my cat due to being lethargic and not eating due to pancreatitis/KD…read moredisease. Of course, it was over a 30 min wait to see the doctor but understandable as it is an ER and it was a holiday. Dr. Ganay came in the room and answered all the concerns I had (I had taken my cat to urgent care 2 days before and the DR. didn't acknowledge anything). She thoroughly explained Yogi's lab work and any questions I had. We had to leave him for hospitalization for 24 hours and I am so glad that the staff was very thorough as my Yogi boy is a very spicy old boy. Every time I take him to other vets, they say he is difficult and always want to put him on Gabapentin to do the least like draw blood. I was glad I left him hospitalized here at this ER because the staff was so kind (I really wish I could remember their names but whoever took care of Yogi in the AM and PM). They offered me to stay in a room overnight but I had to take my 2 other boy cats to a dental procedure the next morning (such terrible timing). Of course, the bill was high but what can you expect? Its an ER and hospitalization. Yogi has been home for a little over 24 hours and he did a complete 360 after being hospitalized, very hungry and happier. Overall, truly thank you to Dr. Ganay and the two techs I got to speak with when I left him and picked him up.