Terrible customer service, I sat outside for an hour waiting to be helped. I watched 2 vehicles…read morepull in after me and get serviced and the staff didn't care that I was overlooked

I go here for all of my tire service it's a busy place, but they take good care of their customers…read morethere and I've never had to worry about the workmanship I received

Claim they lost my custom valve stems and shrugged their shoulders when I asked what now. No offer…read moreto replace or even take responsibility

Got a flat tire on a 2024 rental and was liable for the tire, luckily downriver tire took care of…read moreme all within 10 minutes with a used tire that was better quality than the default hyundai tires on this rental. amazing price and service can't beat the value.

Honestly for a tire shop I was highly satisfied with my experience. I brought my Tesla in for its…read morefirst set of tires, and my primary concern was that they knew how to lift my car without damaging the battery. The tech knew what settings my car had to be set to and knew how to use the pucks needed to lift the car. I bought my tires online using their credit card (it gave you 5% off which was a pretty good deal) and made my appointment online. I walked in for my 8:45am appointment and my car was done at 9:50am which I thought was a reasonable wait time for the shop being pretty busy. The negative reviews are most likely coming from people that walked in an expected everyone to drop what they were doing to care care of them. Make an appointment online, buy your tires online, and it will be a very smooth process. Staff were very friendly too and provided a good service. I will use them again in the future.

My son took his car to Discount Tire because he had a nail in one of the tires. The tires were 10…read moreyears old, so they could not patch it and recommended getting all new tires. The estimated wait time that my son was given went past the time by almost two hours. When he got home, I noticed that one of his hubcaps was missing. I sent him back to Discount Tire to see if they had it or maybe it was not put back on tight enough and came off as he was driving home. They did not have the hubcap when he went back, but they told him to go to the nearest Auto Zone, get a new set of hubcaps and they reimbursed him and put the hubcaps on. The car looks nice.

Walked in and was met by 2 awesome guys. Super friendly and they were in it. Gave me 2 options and…read morewithin less than 25 min I was done and out the door. Highly recommend

I came here to get all four new tires... now that it's time for me to get breaks the front driver…read moreside tire will not come off because they use JB weld to put one of the lug nuts on.... My rim almost had to be broken to get the tire off...

Came in with a flat and rotation. Talked me out of balancing, and had me out of the door in 25 min…read more Everyone I interacted with was polite and helpful.

Service was excellent especially on a busy Saturday. Explained the tires that needed replacing and…read morethe options.

came in September 30 for new tires so I could drive from Michigan across the country lost three lug…read morenuts on the way the car shook the whole drive and they put my staggered fitment on backwards! Tires are now ruined from not being balanced correctly and they won't even email me back for a refund or to talk about it! Yes, not even to talk about it. (I've sent multiple emails three per week to be exact. How about you answer one of those or put your email with your apology

Shady practices adding "protection plans" without asking. Came in for an alignment and oil change,…read moreand now my door sleeve is shaking and broken didnt tell me why they messed with it or apologized and was rude as hell accusing me of breaking it. FUCK THIS PLACE only go here if you got warrenty are cool with 15 year olds molesting your car.

Stopped by this location because my sister needed a tire. She is disabled and wasn't aware that…read morethis location requires customers to get out of their car, since at other locations her experience has always been that someone from the garage comes to assist. She waited in her car per usual, and while the service worker eventually approached, he did so in a very rude and unprofessional manner. He was a white male with a beard and glasses, and appeared dirty and disgusting. His behavior made my sister who had every intention of purchasing tires and spending a significant amount of money feel disrespected and uncomfortable. Because of the way she was treated, she chose to leave without making a purchase. No customer, let alone a disabled customer, should ever be made to feel this way.

I've been doing business with them for 10+ years. They are very honest and reliable with their…read moreservice. I recommend them to all of my friends and coworkers.