AL helped me out and was great. c Called different shops and…read morethis place had the best price around and was very quick. Professional service and was able to accommodate my exact needs. Went above and beyond to take care of swapping my boat trailer tires even though I made it confusing. would highly recommend this to anyone needing tire services.

These are are great to work with, outstanding service at great prices!!…read more I will be coming back, Thank You! Rob

Ive been here before but wow was this experience bad. I set…read morean appointment and was told 45 minutes. All normal.. They fell way behind and kept assuring me they would finish on time. They missed 4 quoted completion times. They were polite though.

This place has transformed. My experience was flawless. It was like old-timey great customer…read moreservice. Give these guys a raise!!

What a delightful alternative to the interminable upsell misadventures and lengthy waits at a tire…read morestore! Yeah, Discount Tire, I am throwing shade in your direction. I ordered tires on-line (www.tirerack.com) for delivery to my home. Menards Mobile Tire Service came to my home. All the work was done in their fully kitted out van, in my driveway. I saved ~$100 over the best in-store prices/specials and avoided unnecessary bemusement. Will I use them again? Absolutely, yes.

Like their last reviewer, I CAN NOT IMAGINE a good reason to ever go back to the standard retail…read moretire experience. Hours long waits? Higher overall price? WHY? I, too, ordered a full set of "snow shoes" from Tire Rack for our little girl and I've got to be honest. I was skeptical. Almost everything that could go wrong sincerely tried. FedEx delivered late and it was POURING rain on my installation date, but Menard's was communicative and clear, "We'll be there!", and they were, and the entire ordeal cost about $100 less than it would have had a conceded to sitting and watching a tire shop work on someone else's car for two hours. Install took a little over an hour and went off without a hitch. And like I said, the communication, service and setting of expectations was smooth all the way through from booking to confirmation to installation and payment. Better than what you expect... Menard's is what you'd hope for. Thank you guys. If you're the future of the business, the future looks great.

Mark and Bill are the most honest and fast transmission experts I've EVER come across. And they are…read morehonest with the price. Can't say enough good things about these two brothers, And they're friendly. 35+ years in the business besides. I HIGHLY recommend them over ANY transmission shop in the area. After being scammed by another trans shop, I took my car to Southgate Transmissions and got my trans fixed in short order, and fixed RIGHT, AND at a very reasonable price. I'm serious, and thankful for they're service.

Excellent service from Mark and Bill. Been going to them for years. Excellent and timely service at…read morea fair price. These guys will not rip you off like others do.

Walked in and was met by 2 awesome guys. Super friendly and they were in it. Gave me 2 options and…read morewithin less than 25 min I was done and out the door. Highly recommend

I came here to get all four new tires... now that it's time for me to get breaks the front driver…read moreside tire will not come off because they use JB weld to put one of the lug nuts on.... My rim almost had to be broken to get the tire off...

So happy to have found a place where both of the men who helped me were kind and honest…read more I struggle with anything to do with my car as a woman because it often feels like no matter how much I know, any man I talk to will try to find a way to take advantage of me or my money. I didn't feel that way for one moment at Tom's. Not to mention, they helped fix my tail light at no cost. They were honest, transparent and incredibly nice. I recently moved back to the state and I am incredibly grateful to have found a place I trust and so quickly! I will certainly be referring everyone I know here

I'd like to share my recent experience at Tom's Family Auto, which began on the morning of Monday,…read moreOctober 13, 2025. That morning, I called the shop to ask if they could assemble a set of struts and replace a CV shaft on my truck. I was told it was no problem, and they began working on the struts. About an hour later, I received a call that they were "finished" and ready for pickup. However, when I arrived, I was told only one strut was complete, and the rest of the crew was out to lunch. The person behind the desk told me to go ahead and take the one strut and begin the work myself, so I did. Upon returning to my truck, I noticed the assembled strut was visibly crooked. I brought it back for correction and picked up the second strut. I assumed everything was resolved at that point, but after installing the struts, I discovered that the driver-side strut was seized and would not compress. It was now late, so I had the truck towed back to the shop for repair and to address the frozen strut. The following day, I called to check on the status of the repair. I was told the strut could be realigned, but I was met with a very poor attitude from the staff and was told I "shouldn't watch YouTube videos to work on my truck." For the record, I had been following manufacturer Technical Service Bulletins and Bilstein's official instructions, I'm also an FAA licensed aircraft mechanic. The next day I was informed the truck was "ready and aligned." Since I was at work, my mother went to pick it up and I paid the bill in full. That evening, when I inspected the truck, I discovered that the front sway bar was missing entirely -- it had not been reinstalled and was still in the bed of the truck, along with the mounting hardware. It had been left lying next to where the strut was they fixed. Despite this obvious omission, the shop had released the truck to my mother, claiming the work was complete and the truck had been aligned. To be clear: They gave us back a vehicle, declared it aligned and finished, despite it missing a 4-foot-long piece of suspension that was clearly provided and noted. There was even a written note in the cab and verbal instructions given on the phone regarding the sway bar and its hardware. These were apparently ignored. I returned the truck that night and left the keys in the drop box. The next morning, I called to ask what happened, and was told that the mechanic who started the job went home, and the person behind the desk -- who I'm not even sure is a certified mechanic -- had "finished" the job. I was later told the sway bar would be reinstalled, but that no new alignment was needed. I have serious doubts about this, given the work that had been done and undone at that point. Not surprisingly, they failed to install my skid plate as well, which was still laying in the bed of my truck with it's hardware when I arrived home from work. At no point was I offered any compensation for the extra day without my truck, the inconvenience of having it towed, or the serious issue of the vehicle being released in an unsafe condition. I was still charged $800. This experience showed a lack of communication, poor workmanship, disregard for safety, and unprofessional behavior from start to finish. I cannot recommend Tom's Family Auto based on this experience. My family and friends will no longer be using this establishment after being loyal customers for over 20 years.

Always had a good experience with this location. Always dealt with Jack and he is amazing at his…read morejob! I highly recommend asking for him if you go here!

worst tire store I have ever visited. I had a slow rim leak in one of my tires and was waiting for…read morea check to buy a new set. I pulled in there to add some air to my tire and the technician told me that he couldn't add air to my tire because it was too low on air ( 22psi) but could sell me a new tire. I have customers come into the shop I work at with horror stories quite frequently. Never again.

This is not auto related, but shows the owners desire to be helpful to the community. I had a piece…read moreof equipment that needed to be greased, but I did not own a grease gun. I stopped by Greg's and he was more than willing to do that for me for free, which I thought was really kind.

Do not do business with these people! They ripped off my grandson who worked all summer to save $…read morefor school. They claim to have looked over his vehicle then began with the up-charges leading up to a total of $$$. Long story short, grandson is back at school using his bike for transportation. These are not honest people!!!!!

Pat was amazing. We live in Marine City,Michigan and we needed our spare tire put on and it was no…read moreproblem easy installation. Pat even showed me that the tire has 2 nails in it and that it's worn out. We're very pleased Thank you.

My tire was losing pressure slowly, probably went flat once in a month. So I decided to go to there…read morefor a repair. After they repaired, the tire went flat every day! What the fuck! They definitely want me to buy a new one because regular maintain is free The front desk is cold And rude. They even bother talk to you . When I ask for receipt, I ask at least 3 times. Why couldn't I get receipt?