The store is falling apart- Filthy! They literally tape the floor down Lines are too long as they never have more than one lane open Quality has plummeted Cmon Rouses- The fresh vegetable section is terrible Stop opening new stores and clean the ones you have!!!!! read more

I shop at Rouse's during weekly trips to Nola. I love the option of buying fresh or cooked crawfish/shrimp and the massive selection of condiments that don't exist in Tennessee. They also seem to have any forgotten items I may need like toothpaste or even pool noodles! read more

Ordered groceries on line. Pulled into one of the pick up spaces. Per the sign, I checked in on the app. I finally called after waiting 25 minutes. I was told "oh the app doesn't alert us you have to call". So why can't they change the sign or just tape over the part that says "use the app"? read more

Rouses Market - Grocery Near Me - New Orleans, Louisiana

This store is literally so cringe! How do they even make it in this neighborhood? Like do they even take into account their demographics? I couldn't even find organic bananas. What a joke. Never busy and Whole Foods is packed. That should tell you all you need to know. read more

Utterly wretched. Soviet Union; Dirty and broken, long lines, empty shelves. Give up, please. Sell to someone who gives an F.

15 registers and one lane open. Premium prices for low quality service and food. Plan an extra 40 mins for the line, and watch employees chat without doing anything. read more

Great place. Clean, friendly staff, many options you don't see in other markets. Easy access and ample space to shop comfortably. The best bakery ever. read more

What happened to this store? The prices are ridiculous- even compared to other Rouses. The shelves are very poorly stocked. You need to go to another supermarket after shopping here to find all the stuff they don't have. The aisles are impossible to get a cart through. Go up the road to Winn-Dixie. read more

Pandemic update: Rouses is my usual go to big grocery. I popped in midday yesterday to do my parents' shopping and pick up a few things for me too. There as a staff person outside wiping down baskets. All employees were masked and the checkout stations have plexiglass. Most of the shoppers were wearing masks. And the store was well-stocked, I got almost everything on Mom's list. They even had paper towels! (OK, one brand and they were the small rolls.) Since this is a large store, I felt like I could keep my space away from people more easily and people maintained distance at the checkout. read more

I have been to multiple Rouses... SE Louisiana, Northshore, Slidell, New Orleans... (multiple) This is the worst Rouses I have ever been to. 1-they never have everything I want & need 2-excessive & consistent surly service from the staff there. in particular, the customer service desk, the managers, and the cashiers 3-the store is dirty. You ever go to a Publix in Florida at 7 or 8 am?... the store pops! everywhere you looks its shining. the floors, the corners, the overhead lights... the place looks like a showroom. This grocery store is consistently dirty! Its not the brand, its the location & management. This is a bad Rouses. Its very unfortunate. read more

Forget buying ice cream here; I don't even know why they sell it. With the long lines due to them refusing to open more than 2 or 3 lines, especially on the weekend, your cold treat will be a hot mess by the time you get to your car. As if their moth infestation wasn't bad enough. Seriously, who manages this place. You really punish your customers who are trying to pay you?!?! Thieves will feel extra special here as they walk out the door without waiting like all the honest suckers. read more

Food and items available were nice. Cashier named Sherry with pink hair was rather rude and dismissive. Overall fine shopping experience.

Imagery Wine Dinner at Rouses Date of event: May 23, 2019 Location: Rouses Market at 4500 Tchoupitoulas Street, New Orleans, LA, 70115 I attended a wonderful five course Imagery Wine Dinner at Rouses (for real!). Jamie Benziger, third generation winemaker, hosted the dinner and shared lots of great information about the wines and her family. Chef Sally is the resident Rouses chef, who - along with Sous Chef Mickey, and her culinary team - skillfully prepares each course with ingredients from right there inside the grocery store. She also does such an excellent job at plating and presenting the dishes to guests. She and her culinary team are top notch and easily make you feel like you're at a 5-Star restaurant...not just Rouses. #TrueStory Check out the 5-course meal with my tasting notes: Reception Wine: Chloe Prosecco Bellini -The Prosecco was light and refreshing. To give it a summertime kick, they added a splash of peach purée, which was fabulous! Truly a perfect brunch starter. 1st Course Imagery Sauvignon Blanc Grilled Brochette of Bacon wrapped Shrimp and Scallops accompanied by Fresh Salad of Butter Lettuce, Spring Pea, Asparagus and Edamame. -Butter lettuce is my favorite and to pair it with shrimp, scallops, AND bacon was heavenly! The tastes and textures in this appetizer played well together. Plus, the crisp Sauvignon Blanc was mildly acidic, with notes of tart green apple and honeydew. 2nd Course Imagery Pinot Noir Provencal Tart of Roasted Peppers, Leeks, Eggplant, Zucchini, Tomatoes and Imported Cheese -The tart was akin to a puff pastry, which gently cradled the sweet and zesty roasted veggies. The addition of the various cheese and robust Pinot rounded out this delicious course. 3rd Course Imagery Chardonnay White Fish (Tilapia) Fillet Sautéed and topped with sautéed Shrimp and Poached Oysters drenched in Beurre Blanc and garnished with Lemon and Creole Tomato -But for this dinner, I do not knowingly eat Tilapia. However, it was a well prepared white-fish, similar in texture to catfish. Thankfully, the oysters were locally sourced and predictably fresh and briny. The addition of Creole tomatoes and lemon added a welcomed acidic component and paired well with the buttery Chardonnay. 4th Course Imagery Cabernet Sauvignon Beef Tenderloin Marinated in Worcestershire, Steen's Syrup and Black Pepper served with compote of Smokey Bacon, Mushrooms, Glazed Sweet Potatoes and Bergeron Pecans -This was my favorite course of the wine dinner. The beef was hearty and tender. The garnish accompanying the tenderloins was bold and peppery, which paired exquisitely with the Cabernet Sauvignon. Plus, the sweet potato and pecan dish was creamy and rich. 5th Course Chloe Rose Milk Bar Pie and Louisiana Strawberries​ -This wonderful end to the meal started with an oatmeal cookie crust, which made it super dense, crunchy, and delicious. Reminds you of an Ooey Gooey Bar or maybe a Chess Pie. To my surprise, the Rosé actually held up to this dessert, which was artfully topped with local strawberries. A wonderful finish to a truly superb wine dinner. As in each wine dinner at Rouses, Chef Sally skillfully incorporates local ingredients, which make each course so fresh and flavorful. read more

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I really dig this rouses. Well organized, clean, and great variety/selections. Employees are always very friendly and helpful. Sometimes they have local popups on the weekends which is nice. read more

I went yesterday (12/30/24) to grab black-eyed peas to cook for New Year's Eve today. I bought a tub of pre-soaked black-eyed peas in the refrigerated produce section marked "best by 1/4/2025." I just opened them less than 24 hours after purchase and they are molded throughout. I had to run out to my local Robért Fresh. I got the same brand product with the same exp. Date and they are fine. This means they were mishandled in store vs from the manufacturer, IMO. The rest of the packaged produce looked like it had been there forever so I should have known. I was about to get Lion's mane mushrooms but realized the stalk was moldy. I don't go there often and now it will be even less. read more

This is the most well organized grocery store in New Orleans. It's weird because it's not specifically the best at any one thing but when you average it all out this is definitely the place to shop. It's got almost as much variety as a Walmart. Almost as much healthy options and good fresh produce as Whole Foods and almost as good prices as Winn Dixie. It's always super clean and super well-stocked. It's located conveniently to our house and really for anyone who lives uptown and stays open late. I specifically love all the different types of fresh breads and pastries they bake every day. Also it's where I found the coveted Krispy Kreme X Smartfood popcorn collab that was so delicious! 10/10 my favorite grocery store in this city. read more

This was my first trip to a Rouses and I was completely impressed. Nice selection, quality products and very friendly staff. This is definitely where I will be buying my groceries from bow UPDATE: just got off graveyard shift and headed to get groceries and the store has changed hours without notice. Thanks for disrupting my day by not updating your website or providing any notification to customers. read more

Rouses Market - Thanks for not updating your website or informing people before coming at regular hours. - Grocery Near Me - New Orleans, Louisiana

Man, I forget how dang good their prepared foods are at this Rouse's! I love in Mid-City now but back in the day (like 3 years ago) j lived in the Riverbend and this was my go to Rouse's. Back then I didn't cook so I relied on their prepared foods for survival! Sheesh, my Mid-City Rouse's can't hold a candle to the selection of hot food and deli food that this one has. I got so excited I think I bought enough food for like multiple lunches and dinners! Unfortunately I'm not a hobbit so some of this may end up getting frozen! Hehe Some of my bounty from the hot food included red beans and rice with sausage, lasagna and meatloaf (ok I'm Asian so meatloaf still fascinates me!). And from the behind the glass part I got the seasoned salmon and the skirt steak with bell peppers and onions! I also bought the Gentilly Berry cake (Rouse's take on the Whole Foods Berry Chantilly cake which is my all time favorite cake, probably bc I hate sweet icing and it's a perfect balance of cake, fruit and not super sweet icing) for my friend to celebrate her new job! They were kind enough to add my message on there for my friend! There is such a vast selection of food it kind of makes me wish this rouse's was the one closest to me! Plus there are beautiful and polite people that shop here! Like seriously, I went to get a cart and a kind gentleman gave me the cart he just took out. And everywhere you look there are attractive folks shopping! Probably bc the college kids shop here since it's closest to Tulane and loyola. Man, what a delightful shopping experience! Hehe Happy making groceries! read more

This is the probably the nicest supermarket I've ever stepped into. I say that after having spent most of my life in California and the prior year living in Biloxi, Mississippi where food insecurity is a real issue and their idea of a nice supermarket is the Super Wal-Mart. After really being turned off by the Winn-Dixie chain of markets in Mississippi and relocating to New Orleans, I was amazed by the layout and quality found at this particular Rouse's. This was the first time I had stepped into a Rouse's so I don't know whether all of them are quite this nice or if this one in particular is a stand-out branch, but it was an amazing first impression. This place is very spacious and clean, with a wide selection of high quality goods. Security officers make frequent rounds. And yet, I feel this place lacks the pretension of a Whole Foods. I like that they have a cafe area where a student might come in and do some reading. You can also stop in and buy dinner. Unlike Whole Foods, which prides itself on healthy fare - this place serves comfort food, which is more my speed, albeit unhealthier than what you might find at Whole Foods. I keep going back to Whole Foods because that chain has succeeded in cultivating an association with quality, albeit perhaps in a way that makes it less accessible to the general masses. Although I shop there, I only go there for very specific things - I couldn't afford to go there for every item. So too is it the case at this Rouse's. While the breath of goods you can find here is much more in keeping with the needs of the common middle class family, the prices here are higher than at other places. So to shop smart, I would not go here for every food item I need either. I'd probably go here for last minute dinner items, produce, meats, and alcoholic beverages (they have an entire refrigerated room just for beer!). But for the basics, especially the packaged, name-brand items like cookies or chips or drinks, I'd probably go to a Target or a Wal-Mart to get them slightly cheaper. Still, the shopping experience at this Rouse's is excellent. read more

Rouses Market - A whole refrigerated room just for beer. - Grocery Near Me - New Orleans, Louisiana

I bought a rotisserie chicken at Rouse today I was so disappointed because it was an old leftover chicken from who knows when, that they re-heated up..The last 2 chickens were old leftovers that they heated up..RIP OFF!!! read more

I am very disappointed at the lack of freshness if the produce at this location. The organic produce was pitiful, wilted and brown. I purchased a container of baby bella mushrooms to find upon opening it that half if the mushrooms were growing mold. The avocados were all waay over ripe and there were bags of bell peppers that were so rotten that they were filled with decomposed vegetables. Truly disgusting. This location was my "go to" store....not any more. read more

Reading these reviews made me want to write a sort-of "overview" of Rouse Market Tchoup. I noted that even my own reviews of this same store ran both good and very bad. Having lived in other South Louisiana cities with Rouse markets, and frequently shopping in about five of their local stores, plus those in Youngsville, Houma, Thibodaux, & Lafayette; what I see is this: Rouse buys good food items and products, and uses good equipment. I find all of their outside-New Orleans Metro stores much better than any in the City. I think the unifying problem is the poor quality of the employee pool in New Orleans. Their workers in other areas keep their stores cleaner, cook or process the foods with greater care & skill, and are more polite & helpful to customers. Remember that this is the same neighborhood in which we all saw another large store being looted by UNIFORMED, ON-DUTY POLICE OFFICERS, not too long ago ! We are leaving New Orleans soon, and I'll be glad to be out, and glad to be near a couple much better Rouse Markets. Rick read more

Great grocery store with a hot table of fresh goodies if you're feeling lazy and don't want to cook. On certain days you are able to get boiled crawfish by the pound. Tried it myself. Pretty darn tasty. This trip we wanted to do a rip on surf and turf. So we bought bok choy, scallops, and rib eye steaks. Came out awesome. read more

Rouses Market - Our rip on surf and turf with produce and meat from Rouses. Bangin! - Grocery Near Me - New Orleans, Louisiana

This seems the prime location for basic grocery shopping. I'm a fan of the selection, and this one had lots of specialty items I like and good sales. It also has a convenient location (if driving), being essentially at the intersection of Napoleon and Tchopitoulas. A spur at the end of Napoleon allows easy access to the parking lot. The main drawback for me is that they just don't seem to care that much about the customer experience, having too few staff who don't seem able or willing to help, and long lines with no self-checkout lanes. That being said, if you just want to buy food and aren't up for paying a premium, this is pretty clearly the place to do it. read more

This review is for the crawfish!!! I love Rouse's crawfish! We enjoyed oysters at Superior and decided to make it a seafood fiesta night and get these beauties to go. They did not disappoint! My husband and I got 11.5 lbs to go for $26! One pack of Abita amber and 11.5 lbs of delicious, spicy, big crawfish to go??? Yes, please! We love having the option to stop here and get our crawfish fix on! If you haven't already tried out their crawfish to go, do yourself a favor and do it! We've gotten them twice on a Saturday night and both times they've been delicious! read more

Rouses Market - Grocery Near Me - New Orleans, Louisiana

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This store was really nice and clean , we went for the avocado event and bought the cheap avocados ! They have all kinds of neat finds bought a pretty Nola rug . I love rouses I wish we would get one in our area read more

Rouses Market - Grocery Near Me - New Orleans, Louisiana

On a mission before I start my workday: I was looking to pick up some Zapp's kettle chips to take home for a few addicted disciples I know. Found this place on the way in the middle of a very unassuming neighborhood and while wandering around the store looking for the correct aisle, found a meat shrine in the back paying homage to 25 day dry-aged beef! Very cool and totally unexpected in a grocery store. That just confirms that NOLA citizens know their food and know how to eat well. After a short search, I was also greeted by a wall of Zapp's in every conceivable flavor with some packaged in small 6 packs, perfect for carrying home on a plane. When I'm here next and have more time, I will definitely poke around a bit more as I'm sure that there are other secrets that Rouse's has yet to reveal. read more

Rouses Market - Wow, look at the meat shrine I found! - Grocery Near Me - New Orleans, Louisiana

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I've been going to this grocery location for years way before it was a Rouse's. I really miss the 24 hour operations that used to exist before Katrina when this was a Save-A-Center as I like to do my shopping late after all the crowds are asleep. The quality of the food and the design of the store has drastically improved since Rouse's took over and they have consistently upgraded things at this location. There is a really good selection of local Louisiana products and some local produce featured. They have a decent to good prepared food selection here along with the excellent Progress Grocery muffalettas and Rouse's house brand olive salad is among the best there is. My biggest issue with this location is that there is almost always a line at the deli counter and I often get frustrated with how long it takes to order and check out at this location. Another bone of contention with the deli is they will often advertise deli meats on sale but when you place an order for such a special they often forget to give you the sale price and this has happened frequently enough that I complained on their website but I NEVER heard back from anybody. They still have the self-checkout machines left over from when this was a Save-A-Center but they don't use them for whatever reason and I wish they would re-activate them to speed the frequently slow checkout process at peak hours. Rouse's constantly works to improve this location but it still has some weak points that chronically disappoint and there is still a lot of room for improvement. Overall this is still a good spot to make your groceries at typically good prices. The nice selection of local brands, products, and produce is certainly appreciated. read more

If you have to say backhand comments to your coworkers about customers when those customers can actually hear you, and if you have to literally throw their groceries around to make sure they know how angry you are, maybe you should consider getting a job that you hate a little bit less. I'm sorry that your management makes you do pointless nonsense like lining stuff up at the front of empty shelves so they look fully stocked, but it's not my decision to keep the store you work at open until 11pm. If you can't stand closing because people are always checking out late, work mornings. No one ever gets out right at closing time. That's just how it is. I didn't invent that and neither did the people in line behind me. I close at work every night. If you ever come by late to add a few cents to my hourly paycheck, I will be polite to you no matter how much I wanted to leave on time for once. read more

This is an updated review. We had a situation where we were overcharged for an item. I brought this to customer service's attention, and a gentleman named rashad promptly refunded the difference. Good customer service always scores points with me. Also, their booze and wine selection is really good. read more

Rouses Market - Saturday night run to rouses. - Grocery Near Me - New Orleans, Louisiana

I had already stopped shopping here but had to get PetFresh dog food for my dogs (which they didn't have). But every time I've purchased the rotisserie chicken here it's burned. I had to give it to my dogs (and felt bad about subjecting them to eating it). They have to see and smell that the chicken was burned. As soon as I opened the container the smell was overwhelming. NASTY!!! read more

Rouses Market - a roasting chicken in a plastic container - Grocery Near Me - New Orleans, Louisiana

I stopped by today to get some meat and cheese from the deli. I love their selection but something I found annoying and feel that I have to mention is that hardly any of the little signs in front of the deli items with names and prices per pound actually correspond to the items. Many items have no sign at all and you have to wait and ask. I think they need to step up their organization because it would stream line the deli's operating process for both the customers and the employees. Time would be saved because customers would not have to ask "how much is that" 5 times for each type of product they intend to buy. Despite this little annoying lack of organization, I still stand by my previous rating of 5 stars because they have fair prices, offer a huge selection of great products, and actually emphasizes buying local to support Louisiana businesses. read more

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Home of the $10 breakfast 2 sausage 2 patties 3 french toast Scoop potatoes Scoop grits 2 slices Canadian ham 5.99/lb x 1.66lbs $9.94 +10%tax =$10.94 total read more

This is a great grocery store with TERRIBLE staff. We encountered 2 staff members during our shopping trip and both of them were undescribably rude. It's really unfortunate as I would like to be a customer because the store is awesome, but the people they have working are so bad I will never go back. The lady in the bakery was on her cell phone and was very annoyed when we asked her to get us a few cupcakes. The checkout girl turned our cupcake container upside down, smashed the chips and ignored me when I asked her to clarify the total and then again when I asked if I had given her the right change. Like literally IGNORED me. read more

Honestly, I was only in here looking for alligator sausage and was inside for about 10 minutes. If I lived in New Orleans and needed a general grocery store, I'd probably make it Rouse's. The seafood selection looked awesome; the shrimps looked like they were the size of my hand. But you sell alligator sausage, so I'm sold. :) read more

Rouses Market - Grocery Near Me - New Orleans, Louisiana

Best Rouces in the area, it's not close to my home, but its worth the mile or two visit for local items.. Love the fact that you can buy just boiled crawfish, corn and potatoes in the back. Also, they carry a good selection of gluten free items if you are on a special diet. Their is always parking, and I have never had to wait in line forever like some bigger stores. I recommend this store to everyone in NOLA. read more

Rouses Market - Grocery Near Me - New Orleans, Louisiana

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Rouse's Supermarket. It has been 16-months since my last review, and I am still impressed with the cleanliness of the store and generous parking lot. The sawtooth-factory design, brick store and matching fencing and well-kept landscape makes Rouse's Supermarket a high point in the Riverside Neighborhood. Inside, as a visitor and obvious tourist, I appreciated the courtesy and attention the neatly uniformed employees paid to my questions and requests, and the comfort uniformed security provides as they patrolled the parking lot. I was also impressed with the wide selection of liquors and wines -- wow! Great job, this is where I come when I need groceries in NOLA. I'll be back. Four Stars. read more

Local! Family owned! How meaningless or foolish these words sound when no one is minding the store. This is a a review based on years of shopping at Rouses. I shop there because it is probably the best grocery option I have access to on a weekly basis Rouses is ok for name brand packaged grocery staples, but check those expiration dates just the same, folks. Things can mummify on the shelves here. And be careful about organic and other specialty products, they don't sell a lot of this stuff at some locations and will leave them out until they sell to some clueless sucker. I'll never forget how beyond stale a bag of Terra Chips I bought on the West Bank were, but this incident shines a light on on how these stores are run. Rouses thinks they need to compete with Whole Foods etc in appealing to the urban organic gourmet uptown wiseass skinny shopper. Fair enough. I buy some of those products. But they offer them in all their stores, ignoring demand differences in different areas of the city. The store managers are under pressure to keep these items on the shelves come what may. Hello, obviously rotten Japanese eggplant in the Algiers store. Produce at Rouses is bad in general. Near the front of the department there's usually a display of Local produce. This is very good to decent and well priced. But doesn't even come close to representing the vegetable bounty Louisiana farmers offer in some seasons. After you buy your local stuff be very choosy, that lettuce looks kinda ok but check out the stem end of the head: brown through and through. Shout out to the broccoli rabe at the Tchoupitoulas store recently. New Orleans will never learn to eat this beautiful green when it is presented as a yellow wilted mess with black slime between the stems. I like to grind my own peanut butter. Rouses: be aware that peanuts can go stale. So stale that the moldy filthy taste lingers in the memory forever. I won't discuss meat and seafood. It's a whole other chapter. But if my wife was a Yelper y'all would get an earful Finally a suggestion: have a few company people,(not the beleaguered store managers) preferably those whose last names begin with R, go and observe at an H Mart to see how freshness is done. In the meantime rotate those products, be a dog that sniffs out staleness and rot so that your customers never bring it home read more

I'd say I do about 80% of my grocery shopping at this Rouses location. Their vegetable selection is unfortunately limited. It is my sincere wish to see this and the fruit sections grow to include more seasonal offerings and rival their liquor display/offerings. But there is always an awesome sale on a vegetable. Also there is plenty of salads. A plus! Their bulk section is half empty. Free coffee samples. Open until midnight. Rouses brand sliced Country Loaf found in the bakery/cake section is truly a rare find. Honestly taste just like homemade bread! Plenty of organic, vegetarian, vegan and health conscious brands available (vegan marshmallows anyone?) Meats are well stocked. Various gourmet cheeses available for the cheese connoisseur out there. Neat, clean, well organized with competitive prices. Sometimes the cashiers are way too busy talking to each other to make small talk with anyone in line. I've learn to just put on my headphones and, well, smile. read more

Okay... soo... I just moved here form the cold and hostile North. I had no idea grocery stores like this even existed! I walked in to my first Rouses **an experience I will never forget** and my MIND was BLOWN!! Back in the Dirty Jerz, my husband and I would wake up at the crack of dawn(on a SATURDAY) to fight traffic to attept to drive to our local wal-mart. Once there, we would try and push our way through the wal-mart zombies to obtain a cart, get the limited supply of food into our cart, and wait in a line for 30 minutes to pay inflated prices. It was like the the dawn of the apocolype every.single.weekend. If we didnt manage to wake up early, we had to go to a sketch grocery store in the "hood" with more zombie-like people, rotting fruit/veg, and oxidized meat. Rouses is like heaven! There is a large parking lot! You can actually get a cart or basket easily and casually browse the olive or salad bar, extensive fruit/veg, and flower section. They have dry aged beef, fresh seafood, and an actual butcher who will help you out. This place has the vibe of Whole Foods without the price tag and pretentiousness, and also with more "mainstream" products. The employees are really nice and helpful! They also have a great alcohol selection, something you would NEVER find in NJ! I am still in awe of the Rouses awesomeness. Definitely will do all my shopping here from now on. read more