Very helpful. There were many customers, I did not know where in line I was, except the last one…read morein. They paid attention and called me forward. Then explained things quite well, and produced some options. I have an "old" Remington Model 600 6.5 Remington Magnum. They recommended another store that might have a chance on having components or ammunition for it. WOW! Going back tomorrow for some reloading goodies.

Very friendly staff. Purchased an expensive knife, had great assistance in making the purchase…read more Very happy with my transaction, I'll be back to purchase more items in the near future.

Purchased my first gun here. Ed was very helpful explaining the gun I chose and walking me through…read morethe entire process.

I have thought long and hard about posting this review. I truly am a huge supporter of any local…read morebusiness, but the end result was too disappointing. I have to leave this review. I try to support small local businesses whenever I can, especially ones in my own neighborhood. In early January I stopped into Addax Tactical while I was out riding my e-bike with my dog. The staff were friendly, they were cool about my dog being there, and they even let me bring my bike inside. My first impression was positive. A little later I went back to order a rifle. I wanted a Henry Big Boy .357 Lever Action Rifle. They didn't have it in stock, and I was told it would take about two to three weeks to arrive because the SHOT Show convention was coming up. While doing the paperwork, I also decided to purchase a Ruger 10/22 so I could complete both purchases with a single background check. I left a deposit of about $1,200 toward roughly $2,000 total for the two rifles. Both rifles are very standard models that most gun stores typically have available or can obtain quickly. I could have easily purchased them elsewhere, but I made a deliberate choice to support a smaller shop in my neighborhood and was willing to wait the extra couple of weeks. Based on the timeline I was given, I expected the rifles to arrive by late January and to have them in my possession by mid-February after the required 10-day waiting period. That didn't happen. After three weeks I called to check on the order. Nothing had arrived yet. I waited another week and called again. Still nothing. The responses were always very casual, with little explanation other than that the rifles had been ordered. Around six weeks into the process, I was told the Ruger had arrived but they hadn't called because they assumed I wanted to pick up both rifles at the same time. I went in immediately and started the paperwork to take possession of the Ruger. During that visit I learned something that had never been mentioned before: the Henry rifle had not actually shipped yet, and the shop generally places firearm orders in batches rather than ordering individual rifles. This was the first time I had heard that, even though the original estimate had been two to three weeks. At that point I agreed to upgrade to the octagonal-barrel version of the Henry since I had always wanted that model anyway, and I was told the change would not affect the delivery timeline. After the 10-day waiting period I picked up the Ruger and again asked about the Henry. The answer was still that it had not arrived yet. By this point we were about eight weeks into the process, with no clear timeline. About a week later I called again and received the same answer. At that point I decided to cancel the Henry order and request a refund. I was told the refund would come from accounting and that I should expect a check in two to three weeks. After two weeks I called again and was told it could take up to 30 days. I eventually went to the shop in person to check on the refund. This time I was told I could not bring my bike or dog inside, even though I had been there several times before with both and it had never been an issue. Eventually I received a call saying the refund check had arrived. For the sake of transparency, I'm writing this from memory without the receipts directly in front of me, so the dollar amounts may be off by a few dollars either way, but the numbers below are very close to what was paid and refunded. When I picked up the check, the amount returned was about $370 out of the roughly $1,200 deposit I had paid. That means that after roughly 12 weeks, the final outcome of this transaction is that I effectively ended up with a $830 Ruger 10/22 -- a rifle that typically sells for a few hundred dollars at most gun shops. Even assuming some type of restocking fee, it's difficult to understand how that result makes sense, particularly for a rifle that, according to the shop, had not even shipped yet when I cancelled the order. I went into this purchase specifically because I wanted to support a small neighborhood business like Addax Tactical and was willing to wait longer than usual to do so. Unfortunately, after the delays, the lack of clear communication about how orders were handled, and the final refund outcome, the entire experience ended up being extremely frustrating. If you're considering ordering a firearm here, my advice would simply be to make sure you clearly understand the ordering process, timeline expectations, and refund policies before leaving a deposit. Posting this simply to document my experience so other customers know what to expect when placing a special order here.

Dropped off my Colt 1911 for failure to feed issues and even though I was told it would be…read moreapproximately 3 weeks, they were able to fix it in less than 1 week. I will definitely use them again.

I was refused service here after the owner flat-out accused me of possessing an illegal federally…read moreregulated SBR, which is not only wrong, but an embarrassing level of wrong for someone running a gun store for 42 "effin" years as he so confidently told me. Laughable that a person can be doing something this long and still not know what the eff they are talking about. An upper receiver is not a firearm under federal law (27 CFR § 478.12), is not serialized, and is not regulated on its own. Barrel length by itself does not magically create an SBR. An SBR determination requires a rifle with a shoulder stock and a barrel under 16 inches (26 U.S.C. § 5845(a), (c)). That determination depends entirely on the serialized lower receiver--which in my case is a legally owned and DOJ-registered semi-automatic pistol, not a rifle, and is configured to be California compliant under California Penal Code § 30515. This is basic, entry-level firearms law. Being incorrect is one thing. Being aggressively, confidently incorrect--and then doubling down when you clearly have no idea what you're talking about--is something else entirely. Instead of listening or checking the law, the owner insisted I was committing a serious federal felony and spoke to me in a hostile, unprofessional manner and cursed at me, all while in front of other patrons. Embarrassing for him to say the least. This is peak FUDD behavior: outdated knowledge, refusal to learn, and ego over facts. Shops like this don't just inconvenience customers--they actively spread misinformation that can get people in real trouble, especially in California. If you've been "in the business for 42 years" and still don't understand the difference between an upper receiver, an SBR, and a compliant AR pistol, that's not experience--that's willful ignorance. Do yourself a favor and avoid gun stores that let pride replace competence.

If you're looking for a top-tier experience, US Patriot Armory absolutely delivers. From the moment…read moreyou walk in, the atmosphere feels welcoming and professional. The staff is incredibly knowledgeable, they take the time to answer questions, explain options, and make sure you feel confident in whatever you're looking for, whether you're experienced or brand new. What really stands out is their customer service. There's no pressure, no rush, just genuine help and guidance. Their selection is solid, with a variety of firearms, accessories, and gear to fit different needs and budgets. Everything is well-organized and easy to browse. The team clearly takes pride in what they do, and it shows. If you value professionalism, respect, and a smooth buying experience, this is definitely a place worth visiting. Highly recommend to anyone looking for quality service and a trustworthy shop.

Each time I come in I get greeted immediately and receive great customer service…read more .

I had a great experience with Jason & Chase. I came in looking for to pickup my guns, and they made…read morethe whole process really smooth. They were friendly, professional, and took the time to explain everything clearly without rushing me. What stood out most was their attention to detail and how they made sure I was comfortable with my decision. The service was quick, and everything turned out exactly as expected. Overall, I'd definitely recommend Jason & Chase if you're looking for reliable and honest service. I'll be coming back next time I need more guns, specifically a desert eagle. P.S. Chase with a broken collar bone gave me a great hand on picking up my guns lolz.

Unless your part of what appears to be a life long family club, don't waste your time you will be…read moreignored. Tried twice this week to buy Ammo and had to take a number each time. I tried to wait patiently the last time but got discouraged and left. Apparently they don't care either. I explained to the lady at her desk next to the front door that I couldn't wait any longer because there's to many other places I could take my business to. She politely said, "that's ok, have a nice day". My feeling is that this family owned business with which seems like at least 10 employees (including office staff) have unfortunately lost all care and concern for new Customers. I gave the 2 stars because I also bought my gun there the month prior. But even then I never felt appreciated. The whole staff, they wander around doing their own thing and completely ignore walk-ins. Got a question, take a #. Never again will I return to this store and I would not recommend them to anyone.

this is a great store. Jesse, the owner is very helpful. Help me do a gun transfer and can answer…read moreany question I can come up with five stars.

If you want a shop that doesn't make you just feel like a number, Veterans Armory is your place…read more They know their hardware and don't try to sell you anything you don't need or want. They will walk you through your purchase and ensure that when you walk out their door, you are completely satisfied.

Always friendly and helpful. I've bought guns, ammo and have had a scope mounted. Very reasonableread more

Thank you Jepsons for taking care of all my needs seamlessly. Great selection, best service. I…read morehighly recommend Jepsons to anyone needing guns, ammo or tactical gear. True professionals. Thanks again. Dan Dotson

Rude and uncommunicative, you walk in and people are already scowling. Once they find out you're…read morenot a local people are snippy and dismissive.

The old man that works there is very rude. Told my 2 year old brother that was interested in the…read morekayak "if you break it, you buy it" ! How rude to tell a CHILD! All he was doing touching the oar...He was under my 25 year old supervision the whole time. Do better man. The other younger guys were nice though

Honesty I was a little skeptical after reading some reviews but I can say with confidence that I…read morehad a excellent experience. I was greeted as I came in and asked if I needed anything. Which I was then helped by the same person behind the counter. I then proceeded to the firearms section where I was then helped by Matt. Matt was very informative, patient, easy to talk to and had a great attitude which overall made my visit very pleasant. He made it hard to not walk out without a purchase! (In a good way!) I will be returning soon to see more of the great sales they have in store!

The service was horrible. I talked to a (MIT) Manager in training on 6/03/26 approximately 4:30pm…read more He was very rude. Very disrespectful. He would barely answer my questions. Not sure what the problem was. He would answer the phone during my transaction and he was very nice to the people on the phone. If I'm in the market for a firearm purchase. I'll just go somewhere else.

They have a great team here that's really knowledgeable and friendly. A few times that I've come…read morein. They're also wasn't some super long wait like some of the other shops they're happy to answer any in every questions and are clearly passionate about what they do. If you don't see something that you want, they can definitely order it and have it to you timely. Definitely a great small business and it's good to support local shops especially ones that are able to help.

Got a radian backstrap for my P365 XMacro, install took 20 seconds in store, great place, great…read morepeople!