Everything. It's not At Hartsfield airport it's offsite. It's about a 15 min. ride via the shuttle. The drivers of the shuttle arriving and departing were GREAT, it's the employees at the location; the desk workers...just the overall location. The spot is poor/low-life looking. I'm from California and I would define this rental company as a project in the Hood. They want you to purchase insist...NOT. I use my AMX or Costco card which covers me. Further, my insurance carrier covers me & I pay Boo-Koo $ for my insurance. They gave me a basic Nissan Rogue (Lol). I pd. a suitable fee & know I. Pulse received a Bronco (I thought the category) for both vehicles was equivalent...... It was HOT in the office and it wasn't clean. A paint job with a better variety of vehicles would be sufficient. Oh, they DO NOT rent to locals. Don't matter to me...I don't plan to rent from them again based on the location. The drop off was good and again, the Shuttle drivers; VERY professional and Friendly. My trip dates were arrival via Delta 8/13, departed 8/20. read more

Routes - Poor looking lobby....i already know im not renting from here again. Plus they're SLLLLLOW - Car Rental Near Me - College Park, Georgia

Zero would be too high of a rating. I have never experienced a worse rental procedure or company. I ended up spending more than twice what I was expecting to, and should have paid, once I checked out from Routes. In September of 2026, I was approximately number 10 in line at Routes site in Atlanta. The temperature in the facility was no less than 85 degrees and every patron was sweating and frustrated. I didn't feel so bad when I got off the bi-hourly shuttle van as the last person, because I 'stupidly' thought this was a real rental company and I would be helped 'soon'; then it all became more-than-real to me. I started in line at 3:15, and finally checked out around 4:50! Most of the employees seemed very untrained, bored, careless, and knew the burden of dealing with the unethical and crappy policies of their employer. I believe Car Rental is an unethical business, but could be done with integrity, for both company and consumer with honest communication and care. This experience felt like a total 'sucker bet.' Compared to the other companies 'that you know' are robbing you, but act in a forthcoming manner towards price, getting you out of the airport in a short time, give you a newish car, and MOST IMPORTANTLY, let you choose a level of insurance that is appropriate for your risk. Routes will not let you out the door (with a car) until you have more than doubled your preciously paid rental cost. Routes has the most disorganized system to rent-a-car that a corporation could possibly conceive of. It is to blame for my-own, and nearly every person 'ahead-of-me-in-the-line,' frustrations. Every renter had the same "WTF" experience, concerning the excessive insurance fees, which on average lasted more than 30 minutes. For my 10 day rental this amounted to nearly $400 extra. DO NOT TRY TO SAVE THIS BUCK. The car rental process shouldn't be the worst experience of any trip, but it was for me, and most of the people in the checkout line. Every time a shuttle dropped off, I felt so much anguish for the new deliveries/victims. I will go out of my way to never rent from Routes or Wisecars Car Rental, ever again. I would however, like to mention that checking the car back in at the end of my 10 day rental was simple and easy. Thank goodness. Luckily the shuttle to the terminal was on hand when I arrived. Some Positive observations- Shib was very helpful, quick, and knowledgeable (he checked me out and eventually checked my car back in.) He was very kind and efficient. He was able to overcome the system because I was easy to work with, and had heard all the fights before me and knew I couldn't win, so I gave in and just paid. Sidney was another employee that impressed me. He did not assist me, maybe he is a manager, but was obviously a person that seemed to value customer service. Thank you Sidney for your work. It wasn't hard to spot those that truly cared. Some of the managers of the facility spent most of their time wandering in and out of the building on the phone. I would think they would give a damn, but no such luck. I've traveled quite a lot and the steam bath from Routes was the worst I have ever experienced. As I arrived back at ATL Hartsfield and finally got off of the shuttle, I felt so sorry for the new victims gettin on as they boarded. This is not a reputable company and I hope you pay attention to the reviews read more

1 star. If I could give nothing I would. We never even got the car. We never got a capable person to provide customer service. AVOID AT ALL COSTS. Seriously, save your money and time. Our flight was missed on 4/30, so we called Routes immediately to modify or cancel. Waited 25+ minutes on hold, no answer. Landed in Atlanta on 5/1, tried again to get this resolved. On hold for over 45 minutes. No answer. Tried the website. Dead end. We never touched their car, never stepped foot in their lot, and yet the charge stands. This company has made it effectively impossible to resolve a legitimate dispute. read more

Far from Terminals Rude/unhelpful office staff Hidden fees galore inexistent customer service shady insurance/billing practices $500 mandatory hold on your card a miracle they are still in business really... read more

Here from Cali and returning our midsize suv today Tuesday March 17th a little after 3:30 pm. Everything went well but the only thing that really bothered me was that they had a spinning wheel for prizes. I actually won a Starbucks gift card but was told that the person in charge wasn't there to give it to me. I was totally upset. In the future I suggest that there isn't a spinning wheel up unless the prizes can be given. read more

Routes - Car Rental Near Me - College Park, Georgia

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Never rent from this place!!!!! I reserved and prepaid with Expedia. Days later this place is still trying to charge me with extra fees. Horrible customer service and shady business practices! read more

The staff was amazing and helpful. The only complaint that I had was that the floor mat in our car kept moving around due to a broken hook, but I let the agent know and they were going to fix it. Pick up and drop off were both easy and fast. Stellar company! read more

Routes - Our Nissan Versa - Car Rental Near Me - College Park, Georgia

I have to be honest, I was pretty disappointed with the vehicle. It didn't seem like it had been well maintained. This was probably the worst rental car I've ever received from anywhere. It had several issues that made me question whether it should have been rented out at all. I didn't feel confident or safe driving it and returned it the next day and went to Hertz. read more

$25/day of hidden fees that are only disclosed when you go to pick up at the counter. The woman at the pickup counter was very nice and helpful, but there's no way around the fees, which added up to over $100. I'll absolutely not be renting from them again- go with Turo or another budget-friendly option. read more

1.4 on Yelp, 4.2 on Google? Hmmm. Get ready for an aggressive upsell and hidden fees. Any phone call is 15-20min wait. Waited over 15min for a shuttle after unclear directions on how to get to the pickup point at the airport. Another 10min drive to the site in the shuttle. Only rental agency not on the airport...wish I'd paid attention to that. Standing in line, there were literally 10 different sets of people waiting on rentals and no one moved in the first 15min. There was no one at the counters. There were another half dozen people behind me. I had not even gotten my car yet and I knew I'd never be using this company again. Got to the counter after a 45min wait. Suddenly there was a $500 deposit, a $200 coverage fee, and a $30 per day out of state travel fee (I needed to go just over the line into Alabama for a few hours). They didn't have the car I reserved because when I called in to say my flight was delayed and I needed to change my pickup time, the unintelligible woman on the phone made it sound like it was taken care of. In reality, I would have needed to cancel and re-book. Who does that?? Once the hidden fees were heaped on, it was as expensive as one of the airport agencies, but at several times as much inconvenience. I canceled at the desk and the rep said he couldn't do it there. I had a car booked with Alamo before the shuttle arrived to pick me up. Picked it up in under 5min once I got to the counter. Top it off? Routes says I have to cancel through Expedia. Expedia says I have to cancel through Routes. The Routes representative on the phone HUNG UP ON ME when I tried to explain this. Visa says you can both get bent. WHAT A SCAM! read more

If I could give them zero stars, I definitely would. This The spirit, Airlines of car rentals but worse. I get there and Find out the nickel and dime for everything. First, they don't rent to locals. And even though I told them I had a flight, they said it didn't matter because I am a local. So essentially, you can only rent a car if you are from out of town. Also, if you are driving more than 200 miles in a day, you are nickel and dime for every mile after that. Additionally, if you cross over state lines, then you are charged a fee for that And then the hold deposit is ambiguous and excessive and it seems like they can charge you whatever they want to charge you Finally, the customer service is atrocious. It felt like they got folks off the street as long as they had a pulse! I will never rent from them again. Proceed with caution. read more

The worst car rental experience I ever had. First of all they advertise that they are at the Atlanta Airport but they are not. You have to wait for shuttle to take you to their rental area. Secondly they are really predatory wolfs in sheep clothing. Because I didn't have time to fill the gas I returned it half tank. The price of half tank of a Toyota Corolla is 20$ in that area, but this wolfs charged me 246.06 $. More than 10 fold. What do you say to this. I sincerely believe and advise that everyone should avoid this car rental. If there was less than one star, I would have given them. read more

Routes - Receipt - Car Rental Near Me - College Park, Georgia

1 person working rt b4 closing but at least 15 ppl waiting wow! Why do we only have 1.5 stars

Routes car rental had easy pickup and transportation to and from airport. Friendly staff as well.

Absolutely terrible experience. I booked directly through the Routes website and received a confirmation showing a pay-at-pickup total of $118. After arriving at the airport, I spent 53 minutes on hold trying to reach the shuttle number provided in my confirmation email, then waited another 32 minutes for the shuttle itself. Once at the rental location, I waited in line for over an hour. When I finally got to the counter, the employee charged my card before allowing me to review the rental agreement. I was then shown a total charge of $274--more than $150 higher than my confirmed reservation price. When I questioned the discrepancy, the employee repeatedly told me to call Expedia. I had to remind him twice that I booked directly through the Routes website, not Expedia. Despite showing my confirmation email, I was told there was nothing they could do and that I needed to call customer service. I then spent another 55 minutes on hold with customer service without reaching anyone. After nearly four hours of delays, waiting, and getting nowhere, I left without a rental car and had to take an Uber instead. The staff's behavior was equally concerning. Employees were taking personal calls, using profanity and racial slurs, openly talking poorly about customers, and showing little urgency despite a line out the door. I have rented cars for years and have never had an experience this disorganized, unprofessional, or frustrating. I left with no car, no answers, and pending charges on my card. I would strongly recommend renting elsewhere. read more

Just don't come. Save yourself the time and extra hidden fees that end up being as much as Hertz or any other place. read more

DO NOT rent from them! After I returned my rental they still haven't refunded my deposit and it's been an entire month. I hope some kind of governing authority shuts them down someday! read more

Routes is a horrible business. My husband rented this car through Booking.com. The wait for us was 2.5 hours. People were being told they needed the Declaration page of their car insurance and a major credit card after they arrived on site. No manager came to help or inform people why the wait was so long. One of the employees said you didn't need a declaration all you needed was a credit card and driver license. Then many people were speaking about already paying in advance but the tellers kept saying that they needed another $500.00 deposit. Horrible or should I say no customer service. read more

This company has gone for the worst. They will charge you $16.99 to go out of state, which is fine, however they will charge you for the days that you are not out of state as well and then state that there's nothing that can be done to mediate it. So i was charged for extra days I did not take the vehicle out of state so what was a $135 purchase tacked on an extra $103 to the reservation. Also, be aware they charge a $500 hold fee and they require your roundtrip ticket info. AVOID AT ALL COST!!! read more

This is by far the worst car rental company I have ever rented from and are ripping people off. First, they falsely claim to renters that they must buy insurance from them. That isn't the case--most insurance policies follow the driver and not the vehicle. When I showed my insurance declarations, the pushy agent backed off, but I could hear other agents telling a different story to customers that were not aware of this. Second, they try to force a $30 per day cross border charge if leaving the state of Georgia, but this is not how the policy is written. It states: "Vehicles are not allowed to leave the state of the renting location without written permission otherwise, an out-of-state/state crossing fee will be applied up to $29.99 USD/per day." When asked about how I get written perimission, the agent said you pay the fee. I tried to explain to him that's not how the sentance is worded and then he said if I didn't incure they charge, I would be charged double that amount if I left Georgia. When asked where in their policy and contract that is stated, the agent couldn't answer (because it doesn't exist). When I asked to read the contract before I signed, the agent said I could read the contract only AFTER I signed it. I explained, "that's not how contracts work," but the agent insisted. In sum: Based on my interaction and observing other customers, I believe this business trains its agents to push unncessary charges that have no contractual backing. Given the primary customer base, I think this is to take advantage of a community that may not understand its rights and relents to the unnecessary charges. read more

This should be 0 stars. Our experience with this rental company has been incredibly disappointing. At the counter, we were only told about two insurance options and were never informed that we could use our own personal auto insurance. We only learned about this third option after the fact, which made us feel completely misled and taken advantage of. When we reached out to customer care, not only did no one acknowledge the omission, but we also never received an apology. Instead, we've been stuck in a back-and-forth email chain for days with zero accountability and no resolution in sight. As paying customers, we should never feel swindled or ignored. Transparency and honesty should be the bare minimum in the rental process, and unfortunately this company failed at both. We will not be renting from them again and hope others proceed with caution. Important FYI: Unlike every other Atlanta airport rental company, this is the only one where you have to take a tram to an offsite location. That isn't advertised clearly anywhere. The shuttle drivers themselves were kind, helpful, and pleasant to work with--they were honestly the only positive part of this experience. But once you reach the front desk, the transparency stops. Buyer beware: you must ask for every available option because they will not tell you. They only offer the options that cost extra. They took advantage and no paying customer should ever feel like that in a new town. UPDATE: After nearly three weeks of back-and-forth, with "Customer Care", there has still been no acknowledgment of this or even an apology. As paying customers, we feel misled and taken advantage of, and no customer should ever feel that way. I do not understand how this continues to be overlooked, and at this point, it is very clear this is simply how Routes choose to do business. There is total lack of full disclosure at the counter, so buyer beware. It's unfortunate, but it seems we cannot come to a fair agreement. I would never recommend this company to anyone. read more

When I arrived at the counter I was told I had two reservations -- even though I only made one. Despite being assured that the issue was resolved on the spot, I was later charged an extra $92 for the "second" reservation. Before booking, check this company's standing with the BBB; you'll see they have a history of questionable practices like this. I've already contacted my credit card company and initiated a chargeback because the rental company failed to respond to emails or provide any help over the phone. I strongly advise others to steer clear of this business -- they are likely to try and overcharge you. read more

Avoid this rental business at all costs!!! They are a private company and will charge folks crazy fees for taking the car out of state......right when I crossed into Alabama, I had a $361.60 additional charge!!! Their customer service is horrible, I waited at least an hour an a half to get my car at their off ATL airport location with only 2 customers in front of me in line!!! Finally, they don't allow you to take the car without insurance......you have to buy their insurance, which is $18.99 per day additional. Credit card coverage doesn't hack it in their eyes! My rental went from $350 to over$1000 USD............ Hope someone shuts them down one day, worst than Somalian Pirates!!! read more

This is the shittiest place you could ever rent a car from, I paid for the most expensive insurance that they offer but it doesn't cover everything apparently, I got charged two days after the car was returned for a replacement for the whole front windshield after I apparently chipped it. I ask for proof and after way too many emails having to ask specifically for pictures of the car before we took it the send us pictures only to show that the chip WAS THERE DAYS BEFORE WE TOOK THE CAR. We took the car on Aug 18th and they send us "proof" pictures from Aug 15th with the chip there. This place sucks do not rent from them, they are so unhelpful, the first time I tried calling the claims department I waited for over 10 minutes of no one answering and then when I got ahold of them I was told I could only dispute it if I had my own pictures and proof otherwise they can't do anything for me, and then they send me pictures of them straight up lying. read more

If I could give this rental place a 0 I would. The first time I came there was no real issue, pretty smooth overall. The wait to return the car was long and the receipt took days receive after the person checked me out in person. But today took cake. Came at 6:25am on 6/13/25 and the person at front desk told me I couldn't rent the car because I wasn't leaving the state - that I had to have an itinerary in order to be able to rent the car. Now I'm in a messed up predicament because I was counting on that rental to get to an event where I have to haul a whole bunch of stuff. Why, then, did they let me rent before??? Furious. read more

We chose because it was cheapest, but before you rent, you should know: -It's at least 5 minute shuttle ride to their facility, not including shuttle wait time. All of the other car rental companies are right at the airport in the rental car center. Routes is the only one that's an additional far shuttle ride away (after already riding 2 trams at the airport). Time is the most valuable thing that you have. -They put $500 hold on your credit card. I never heard of such a high hold. No debit cards. We had to add additional driver for added cost (she did discount that part) & make an immediate payment on credit card to lower balance to make room but not everyone will be able to do this if credit card payment takes at least 1 business day to process. -CarRentals.com was no help. They said to contact Expedia but gave no contact info for them. Next time, I will just book direct with the rental car company then & not use CarRentals.com not any 3rd party website. Lack of support. -They want your declarations page if you try to use your own insurance. They know that most people will not have this and try to force you to buy their added insurance. Use a credit card that covers rental cars. Other rental car companies simply ask for the name of your insurance carrier, not require you to have a copy of your policy & coverages?! -They want your roundtrip flight info. Again, other rental companies don't. All of these extra steps amounted to an unnecessary added waste of time and stressful pain in the you know what that we just didn't have time for. Definitely will not use them again. The employees were nice & just following ill-suited policy. read more

These people rock! My flight got delayed and I was worried if they closed and left for the day. However, the people stayed and finished serving everyone that arrived late due to the flight delays. They stayed calm and professional, keeping their smile and positive attitudes. Such an amazing people. The ONLY downside was the location. A bit far away from the airport, which was a bit of hassle, but they offer airport shuttle. They didn't have a car I wanted so I had to pay extra, but I didn't mind because their service was amazing. read more

They are rated F on Better Business Bureau because of alll their complaints! Be aware! We were overcharged and never refunded!!!! I am writing to formally address the highly disappointing experience we had during a recent car rental with your company, Routes, booked through Expedia. As frequent, we frequently use rental services,. However, this encounter with Routes fell far below any reasonable standard of professionalism and customer service. We booked a vehicle through Expedia at a quoted price of $146.17, which appeared to be the best deal available. Upon arriving at the Atlanta airport, we were directed by airport staff to wait in an area for the Routes shuttle. When the shuttle arrived, the driver rudely informed us we were in the wrong spot--despite being only 10 feet away from the Routes sign. Instead of assisting us, he repeatedly pointed out where the sign was in an unwelcoming and condescending manner. Once we arrived at your location, the attitude and behavior of your staff remained unprofessional. They applied undue pressure to purchase additional insurance, despite us explaining multiple times that we are covered through Allstate. Despite their claim of waiving the daily insurance fee, we were still charged for it, along with other miscellaneous fees that were never explained. What was most alarming was the misrepresentation regarding the $500 security deposit. We were told this amount would be held as a pending charge, but it was immediately debited from our account. By the end of this rental, our bank was charged nearly $900--an unacceptable discrepancy from the initial quote of $146.17. At the time of drop-off, we raised our concerns with the man at the counter, who was dismissive and outright rude. Instead of resolving the issue, he advised us to take it up with customer service. Spoke to customer service. They said I had to submit this on their website and they would get back to me. They never did. SCAMMERS! PS the shuttles are broken down and dirty inside. read more

I would give this location zero stars if I could. First it took the airport pickup 30 minutes to get to me, then once I was dropped off at the car rental it was a list I had to sign my name on to be helped. I waited literally 1hr and 21mins before I was seen at the counter even though I had an appointment for pickup! It was FOUR people in front of me with 2 counter reps. The rep at the counter is also the person that has to find the car for each customer, bring the car to the front, and then have the person view the car and come back to sign documents before the vehicle is given. Of course they take their time through the whole process. The man in front of me was allowed to WAIT at the counter while he made multiple phone calls with his insurance company that took over 30mins, no one told him to step aside until he was ready. I was given a different vehicle than the one they had me sign for, I had to go back in after checking it out myself and noticing the discrepancy. The mileage was 9k more than the document I signed said it should be as well...it was corrected but again, another frustrating experience. Do not rent with this company. Save yourself the trouble. read more

We ended up at routes by mistake, but the courtesy of Ty and Stephanie on 9.19.2025 @ 10 is was exceptional customer service We are from NYC and felt lost and frustrated but those two worked together to get us a vehicle and we had an excellent visit to our mother. Thanks Ty and Stephanie from Pastors Winston and Vancy Trumpet representing NYC! read more

Routes - Car Rental Near Me - College Park, Georgia

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Trust the reviews. I know $14 a day looks appealing but once they hit you with all the hidden fees it's more than hertz or enterprise. You'll wait in line for an hour and then they won't have your reservation, so you'll have to PAY for the upgrade. read more

DO NOT RENT FROM HERE if you live in Atlanta. I rented a car from them via Expedia. I had to prepay for the car and it is non-refundable. When I went to pick up the car, they asked to see my airplane tickets. When I told them I lived in Atlanta they told me that I would have to pay a $1,000 deposit and for insurance even though I had already purchased insurance through Expedia. This type of information should be published up front and not hidden in a contract that is sent out once payment is received. read more

Cars are terrible. Damaged all over inside and out. Mechanical issues. Car shakes at highway speeds and air bag lights continue to come on. I would be cautious on the 5-star reviews as they ask you to scan and give them 5-stars while at the counter. read more

I'll keep it short. When you arrive, you will have a wait because customers all have the same questions about fees and insurance. I booked through Expedia and paid for the protection plan. Routes does not honor the protection plan because they want loss of coverage. I tried to use my Statefarm insurance which I was told that my full coverage policy couldn't be used. I had to pay for their insurance. Good news is that Expedia gave me a refund for the protection plan when I contacted them. Be prepared to give your flight details and the amount of people in your group. Also, be prepared for rudeness because 2 women seemed unprofessional when speaking to customers. I had a young man and he was very friendly and helpful. Although, they say unlimited miles, you will have to pay a fee to go to another state. Alabama is a 2 hour drive from Atlanta, so we wanted to take a day trip there. It's $16 a day for the length of the rental because they can't make it for one day. I paid 62 additional dollars to go to Alabama for a day. If you don't pay them and just decide to go, they will charge you double the amount. Before, I forget you have to take a train to the car rental location in the airport, but Routes isn't there. You must go downstairs and take a shuttle to the their location. Also, you don't get a full tank of gas. You get whatever gas is in there and you return the same. read more

Routes will bill you for Liability Insurance even if you paid for Insurance through Expedia. I have full coverage insurance and they told me that it was too late to use because they've already input the information and a manager is not available to help. Lol. Lastly, it's not at the airport . You have to take a shuttle to Routes which isn't far but another 10min or so. I arrived around 7:45PM and didn't want to waste my time arguing over the $77 insurance charge ... they also put a $500 hold on the card , not a problem for me but usually it's around $200 or something like that. I won't be back read more

Routes - Car Rental Near Me - College Park, Georgia

Worst rental car experience ever! Pre-paid for a rental car from Routes, from a 3rd party. Should have viewed ratings and all routes negative reviews. Like everyone else, booked a good fair rate, however, when I got to the counter at routes Atlanta airport site, not only was the staff rude, but they didn't except my insurance policy. After speaking to my insurance company who assured me I have well enough coverage to rent from them. They rudely told me if I want to rent a car it would be an extra $39.99/day. The agent told me my personal vehicles needed enough coverage to rent the car they were renting to me, (doesn't make sense to me) but I assured them my personal cars are worth any car they had on their lot as they clearly saw on my policy. However, they were sticking to their story about me needing additional insurance. I called the 3rd party whom I rented the car to cancel my booking which they helped me. However, Routes put a $500 hold on my card which is still there a week after I didn't rent their car. Routes cancelation policy states, if someone cancels, or is refused a rental car they can only charge $75, however, they will take all your pre-paid money. (Customers who fail to cancel their reservation from the source it was booked at least 48 hours prior to pick-up time, fail to show up for their reservation, or do not qualify for the rental will be subject to a one-day rental charge or a $75.00 USD admin fee, whichever is higher.) Also their insurance policy states: If declining CDW, renter must present proof of coverage which includes the dollar amount covered. They don't tell you what you're renting so they can tell you, you don't have enough coverage! SCAM read more

Service no good and drive drop off returns car so hard ( by google map) I spent 30 minutes I found this place's never rental car Route

To this day, I still have not received my refund. It would be nice if they just return the money when they decline people their cars instead of being a wise guy. Stating oh well, good luck getting your money back. Have a good day. And don't lie about it either when you when you try to get the money back saying that the person's card didn't work cause I use that same card to rent a car from Hertz that same day. Do better !! you don't know other people situation. read more

I was I bit apprehensive, as I'd heard horror stories on Yelp. That said, I was short on time and cash, so I took the plunge. Note-I did buy the extra insurance through Expedia, as I always do with cheap car rental places. Below is my experience: Arrival- I arrived 3 hours later than expected due to a delay, and yet both the shuttle and office were open (despite it being past their stated closing time.) They checked me out fairly quickly and had me on the road in my slightly dingy Nissan Sentra within about 15-20 min Departure-I was a bit nervous after no one inspected my vehicle upon drop-off, but I received my return confirmation email within 30 minutes and my deposit within 1-2 business days. Pros: 1. Definitely some of the cheapest cars at ATL (for good reason) 2. Check in and out weren't too bad. 3. Open 20 minutes after hours. (Probably due to two renters ahead of me with foreign licenses.) Cons: 1. Inconvenient and slightly grungy offsite location offsite that requires a shuttle. (Ask for directions at the airport!) 2. Cars definitely not pristine, and transmission was suspiciously jerky for a car with "18,000" miles on it. 3. They allegedly give a hard sell on the insurance. Long story short, they came through for me during a difficult time. That said, I would definitely have modest expectations , take pictures of the car, and pre-buy the stupid accident coverage through a booking website like Expedia so that they don't try to hard-sell you at the site. Great if you're in a pinch, just proceed with caution. read more

PLEASE STAY AWAY FROM THIS SHADY BUSINESS! They nickel and dime you for everything and they lie right to your face.. Supposed to receive a refund, but the tune changed. Don't get worked up about the low prices because it's a reason.. Horrible company! read more