I never will go anywhere else for my repairs...Russel and Randy are professional and honest. They…read moredo such a great job and so kind. We are so lucky in Cloverdale to have such a reputable business. My car was so clean too inside.

Overdue review for Randy and Russell. Thank you again for going the extra mile and making sure…read moreeverything was OEM.

I had some body damage on my vehicle and Eddy and his guys fixed me up SUPER quick. He was also…read morestraight up with me about everything and never did I feel I was being steered into something that wasn't in my best interest. Eddy is also very knowledgeable, as you'd hope a guy who runs any kind of auto shop would be, and offered multiple solutions to me. This is probably the best place you could take your car for any kind of problem and that's exactly what I will be doing moving forward.

I'll start by saying that I am by far the pickiest guy I know when it comes to cars in general, and…read moreespecially paint matching on auto body repairs. I have owned several cars with prior paintwork, and not a single one of them ever stopped bugging me, and not a single other person in my life ever even noticed. So, that's me. Let's talk about Eddie's Paint Works: I absolutely cannot recommend Eddie and the team here highly enough. They repaired my wife's Ford Mustang Mach-E (got hit on the passenger's door) with a warm pearl white paint color - not an easy color to nail. I absolutely, positively, CANNOT tell that the car was ever hit, nor that it was partially repainted and blended. It's incredible. I'm simply blown away in a way that's hard to put into words - I went 38 years of life thinking that no paint repair could ever be undetectable, and here I am, proven wrong. In addition to incredible artisan-quality paintwork, Eddie used new parts directly from Ford for the repair and even took the car to a Ford dealer to make sure all the safety sensors were properly recalibrated. Eddie is a true "car guy" and I found this shop by looking for shops that people trusted with their true pride and joy - sports cars, hot rods, etc. Trust those people. This was my first time dealing with an insurance claim and Eddie was incredibly helpful in educating me about the process and providing me with some advice and guidance. He worked seamlessly with my insurance and it was overall just a totally painless process. In CA, YOU have the right to choose what shop to get your car repaired at - your insurance can't tell you where to go. Do yourself a favor and go to Eddie! I hope I don't get in an accident anytime soon, but if I do, at least now I know I can go to Eddie and everything will turn out perfectly. I'll never look for another auto body shop as long as I live here and as long as Eddie is around.

Everyone is so nice and honest here!! So happy to experience such professionalism here in…read moreCloverdale! They are helping us find solutions to expand on the catering at The Beet by adding a hitch to my car!!

Great service - honesty - no bs and I'm thankful for that ...my shattered windshield fixed…read morebeautifully Thank you !

I had been recommended this place by another automotive business for a big scratch along the…read morepassenger side of my 2023 Nissan Leaf. I had been putting off dealing with the scratch because the last time i had a fender bender issue and had to go through insurance with an auto body shop, I'd had a bad experience with the rental car company they used trying to pin me with a ticket that wasn't mine, and long crazy story unrelated here. I had gone back to the same auto body shop (because it appeared they did a good job and they were very nice people, rental car not really their fault). But even though, to me it looked like a smaller job, they told to me it would be another biggish job, reaching into near $5000 to repair with panels, bumper, and paint repair, where I'd need a rental car co again so i had put it off, for fear of using rental car co, plus i have a $1000 deductible (ouch). To make a long story shorter i came into Downtown auto, upon referral, and met with a very nice guy, Martin. He took a look at my scratches and actually buffed them all out on the spot! (wow!) and gave me a bid to fix my front bumper for less than my deductible so i wouldn't even need to go through the insurance and rent a car! Plus, he said it'd be done in like 2 hours. I made the appointment and can't wait to update this review further. Btw, it's a comfortable waiting area, with nice glass viewing windows to see what's going on with your ride. And if you need to make a Costco run that day? It's conveniently located right across the street!

Spencer is an absolute pro. Can't recommend him and Downtown Autobody enough. They couldn't help me…read morewith my specific problem because of warranty issues, but Spencer still took time out of his day to help diagnose my problem and helped get me on the right repair path. He earned a future customer!

I was looking for a place to recharge my A/C in my Jeep somewhere in Santa Rosa and remembered…read moredriving by John's shop and seeing a sign for A/C recharge for $99. John was able to get it done for me on a Saturday afternoon and had it blowing ice-cold air with very little wait time. The price was good and the service is great (5-star service). John is a great guy who does excellent work. I would recommend anyone needing to re-charge their A/C to get it done at John's. His shop is open Monday through Saturday and he usually has extended hours.

My husband, for the first time ever, backed up and scraped a pole. This is our second time bringing…read moreour Volvo to John's, the results were consistent and good. He added a little bonus by buffing our headlights for the winter season, which I didn't know could be done. Also, we had the older style Volvo symbol on our SUV hatchback door, and I asked if he could order us the newer style where the letters are spaced further apart. He very nicely did that, and it looks really cool. I've been wanting to do that for a while. In the end, we got our cute little gift as a thank you and our car was well taken care of

Edgar is a great guy, and takes pride in his work. He removed two small dings in my Porsche Macan…read more It was, quick, convenient and a fair price. Support his local business!

I had a dent on my car and wanted to find someone local who could fix it without breaking the bank…read more I reached out to Edgar at Supreme Paintless Dent Repair, and he got back to me right away. Super professional, easy to talk to, and really clear about the process. From getting a quote to getting the dent fixed, everything was fast. The results were honestly amazing it looked like the dent was never there, like it came straight from the factory. I've attached some before and after pics so you can see for yourself. His pricing was fair, and the quality of work speaks for itself. If I ever get another dent (hopefully not!), or if any friends need a fix, I'm definitely sending them to Edgar. Highly recommend.

My Tacoma had been hit in the side bed panel causing about $4,500 dollars in damage. Fortunately…read morethe other driver just paid out of pocket. Since I was bringing the truck in for repairs anyway, I decided to pay out of pocket for a damaged tailgate that wasn't opening properly. The manager, Roget, gave me estimates for each repair and we agreed on a timeline. Carstar did an amazing job. They nailed the rather odd blue paint exactly. The body work was done to perfection and they finished on the day they promised my vehicle. No change orders, just an agreement kept. These guys really know what they are doing. I fully recommend trusting your car to Carstar Kreations.

My daughter was in a car accident, and I had her vehicle towed to Car Star. From the very first…read morecall, they were outstanding. The staff was super friendly, patient, and incredibly helpful every time I had questions. Even though her car was ultimately totaled and they weren't going to be doing any repair work, they still went out of their way to guide me through the insurance process, offered honest advice, and treated us with respect. They even removed the plates for my daughter so she could just pick them up hassle-free. That kind of above-and-beyond service is rare. Because of this experience, Car Star will absolutely be my go-to auto body shop for any future needs. I highly recommend them to anyone looking for a shop that cares about people as much as cars.