I was on my way to Mendocino with my cat when my car started rattling - scared me, then next thing…read moreI know smoke was coming out of my hood... I knew this was not good and it would be costly. I pulled over and called roadside assistance, I do not have AAA - Geico only covers the first 15 miles, if I go over I'd pay out of pocket. Out of all the places to go to - I went with Cloverdale Automotive and Tires because of their reviews and boy, I'm so glad I did! Craig and his crew were awesome and very honest - my engine gave out and it would cost me a lot of money to have it fixed, my vehicle is an '09 Subaru Forester - I was supposed to go on vacation with my cat and now not only I don't have a car, my plans could have gotten cancelled but they were so kind and patient with me, I was able to stay there until I was able to get my situation all sorted out. I'm not a local, I live in Vallejo - I just got a new car and if I get problems I would not mind driving to Cloverdale to give these awesome people my business!!! It's so hard to find honest people. Again Craig, thank you so much for accommodating my needs with the Subaru - the way you guys interacted with me made the situation less stressful for me.

Cloverdale Auto has been fantastic. I've been bringing my Ford pickup and my daughter's Focus here…read morefor several years and they've always been fair and clear about the cost and on time with the repairs. Thank you, team, I'm grateful for all you've done to keep my vehicles running well!

Called set up an appointment for Monday showed up and appointment was never logged in missed a day…read moreof work for this and owner didn't even greet or anything terrible customer service

Great customer service! Very precise and detailed tire repair. The only place in town to get me in…read morethe road straight away. Great guys! Sava

I brought in my 2023 ford transit with air conditioning problems. I hated the fact that a three…read moreyear old vehicle needed a whole new system, but when the compressor fails it sends trash through the system. These guys got the parts coming and within a week I have frosty air. I didn't like spending the money at the time, but it's worth every penny now and a must since it's primary use is dog rescue.. thanks guys!

Absolutely % best shop in lake county.. Great people that are down to earth and don't charge you…read morefor what you don't need. Have been there several times with our F150, i don't recommend anyone else...

They got me into smog my vehicle so I didn't have to drive down to Sonoma County did a great job!…read moreGreat customer service!

Keep in mind this business was owned by Pat, the best mechanic ever, until 2022. More than half of…read morethe reviews are for the previous owner. The new owner is nothing like his predecessor. Here's my experience with the current owner... I brought my car in because the brakes were sticking. Brian quoted $2,600 for brakes, a battery, and tires, including $800 for the tires. I declined the tires, but he said they were unsafe and would not release the car unless I bought tires from him or had it towed. Without AAA coverage, I felt trapped and pressured into purchasing them, leaving me unable to afford the brake repair. He told me verbally that the car was ready Thursday. I returned Monday because he was closed Friday through Sunday. He then claimed I owed storage fees starting Thursday, despite providing no written notice of the start date, daily rate, or required statement of charges under California Civil Code section 3068. I even offered to pay for Monday's storage because the lot was busy and because he had worked Monday rather than Friday, Saturday, or Sunday, which I believed would have been a fair compromise. He was unwilling to compromise. Instead, he threatened to charge about $900 in retroactive storage fees if I did not remove the car by 6 p.m. Monday, including days when he had the car for repairs and was not available for me to retrieve it. When I requested a written invoice, he refused to provide one until I paid. The attached invoice was provided only afterward. When I disputed the charges, he essentially told me to take him to court. I felt cornered and pressured to pay disputed charges without documentation. I later noticed that about 80% of his reviews appeared to be from men, causing me to question whether gender-based assumptions influenced his conduct toward me as a woman.

I wanted to give a shout out to Reis Mobile Auto Repair. I had a fuel pump issue and my car was…read moreoverheating. I looked up mechanics and found them. I called to get an appointment and spoke with Amy, she was so kind and helpful. She set me up and Brian Reis came out to my house and did a great, efficient job fixing my water pump. He was so knowledgeable and helpful and kept me informed of what needed to be done and the price. I would definitely recommend them for your auto needs. Thank you Brian and Amy

I had a great experience with Reis Mobile Auto Repair. Amy was friendly, helpful, and made…read morescheduling the appointment easy. Brian did an excellent job on my brakes at a very reasonable price, and I'm extremely pleased with the service. What really stood out was Brian's professionalism and honesty. He also did a courtesy check of my car and noticed my tires were getting close to needing replacement--something that didn't benefit him at all, but showed he genuinely cared about my safety and the overall condition of my car. Both Amy and Brian were professional, knowledgeable, and a pleasure to work with. I highly recommend Reis Mobile Auto Repair.

The worst experience I've ever had in all my 51 years! they gave me a quote of 700 then when I…read moretowed my car there it suddenly changed to 900 then it changed to 1050!!! when I called them and politely asked why they quoted 2.5 hours because every other place quoted 1 hour Susan yelled at me and hung up on me!! well we all know what someone who is guilty does they yell and deflect. Then I called her back and she yelled at me again and hung up on me!!! Then she texts me my me my car is ready and if I don't get it in the next hour she's going to lock it up for a week and a half while they go out of town!!! so unprofessional they don't even have an after hours way to lock your car so you can use spare to just pick it up. Im doubtful they even replaced it because only 3 months later my car won't start! AVOID THIS PLACE UNLESS YOU WANT TO BE TREATED BADLY AND RIPPED OFF!!!! WORST EVER!!! ID NEVER EVER GIVE THEM MY BUSINESS AGAIN! I WILL BE REPORTING THEM FOR FRAUD

Very professional and fast service. My Toyota pickup was towed there on Wednesday and it was ready…read more24 hours later on Thursday. Great communication and service

Took my wife's car in for a tire patch and I was in and out of there and I appreciated everyone's…read morecustomer service. Called today and no answer, but within seconds I was given a call back. Tried to get a tire patch but unfortunately the tires condition was too bad. They had a tire for me and set me up. I was hoping for a patch and not a new tire but thankfully and I still appreciate getting a deal on the tire. Thank you guys and I'll be back for my other three tires I need replacing!

They had me in and out in timely manner for an oil change! Great customer service is always a bonus!read more

Very organized business and were right on time for my scheduled appointment. Nice people.read more

I had a pleasant experience, dude was able to get my car in a day early, No complaintsread more