My daughter and I decided to do a walk-in for ear piercings and were absolutely delighted with the customer service we received. Stephanie answered all of our questions, was very patient and took extra care to ensureit was a great experience. The lady at the register was also very helpful. I highly recommend this location. read more

Interesting Sunday afternoon... I looked on website ahead of my trip to get my ears pierced. The appointments were wide open. I didn't book an appointment. I decided to just walk in. It was sooooooo LOUD!!! in that space, people in groups were very chaotic. I was instructed how to book a walk in appointment as there were plenty of customers ahead of me. I didn't wait too long but when it was my time the greeter was rushing me ... in no time I was at the chair with my long hair in a ponytail getting my lobes marked for a device piercing. My nurse piercer was friendly and again this was like speedy piercing shop. I am giving it 3 stars for these reasons, rushed process, loud chaotic atmosphere, and overpriced piercing jewelry fees. read more

Rowan Avalon - Lobe piercing tiny pearl. - Piercing Near Me - Alpharetta, Georgia

online it said they offered nose piercings but when i went, they said they dont and we would have to drive farther just to get it done. staff was nice about it read more

They used the gun to re-pierce my 3rd lobe piecing which is fine but they claimed posts are hypoallergenic and mine were definitely not. I get pain in my earlobes from contact dermatitis when wearing earrings with nickel, and this earring post was almost at an infection point 2 days later. I changed out the post and it feels better now. Considering we paid $300 for 1 piercing for me and a piercing for my daughter- don't use them if you have an allergy to nickel. read more

Great experience for my four year old! She was so excited to get her ears pierced and Nurse Tamika made it a special and sweet day! I would highly recommend to anyone thinking about going here. We did make an appt beforehand and went on a weekday so it was not crowded and a super quick experience. The only possible downside is that it is pricier than what I recall from my own past piercings but you get what you pay for and I'm happy to have my daughter's first experience be a very very good one with Nurse Tamika at Rowan. My daughter is so happy and is loving her new ears read more

On Mother's Day, my 6 year old and I went to get her ears pierced! We made a reservation online and we had a great experience with Courtney. For lobe piercings, she used a gun - my daughter didn't cry. They have been easy to clean, no bleeding at all, no redness - I was shocked! Courtney also did my helix with a needle, and they do that in a private room (they have 2). I did have the choice between gun or needle. There are two regular chairs for gun piercings. The experience was great. Since I only got one helix done - they just gave me 1 solution that my daughter and I could share, which I appreciated they didn't lock me with another solution - because that would have been unnecessary. It is expensive, but I've had my piercings done by a tattoo-piercing place and it was a similar price, so who knows? There is a decent amount of sitting room for pretty but it was definitely packed due to Mother's Day read more

We asked if they would pierce both ears together for my 4 year old daughter. Their response was we rarely do that! And the other person is busy! How long does it take? 30 seconds. Terrible service and people with no empathy. My daughter had a hard time. We are sorry we got her here. On top of that they said you can come another time but you will have to buy the service and earning again. Unbelievable! read more

I've seen this company all over TikTok and Instagram and was delighted to learn there was a location in Georgia, just outside of Atlanta! When shopping at the Avalon, I walked by and decided I wanted to experience this and get an ear piercing. I love how the business is set around real registered nurses doing the piercings, and everything was at a higher hygienic practice. I had a fantastic piercer, who took the time to map out my piercing and adjust the location as to my liking. I received educational aftercare to make sure my piercing can heal properly, and there's even a number where you can text later on if you have any issues. I loved this experience, loved the high quality jewelry they offered piercings with (because my ears are super sensitive) and I will be coming back to purchase additional jewelry once my piercing heals! read more

Rowan Avalon - Piercing Near Me - Alpharetta, Georgia

I never write reviews but I felt obligated to from my experience. I came to this location because I thought it looked super cute and the jewelry selection was very dainty and just what I was looking for! I was greeted fast and they were nice but it went downhill from there. I originally wanted my forward helix done but they said they didn't have anyone to do that onsite for that day so I said no problem and decided on a stacked lobe piercing (very simple and easy) instead and chose my jewelry. When the nurse came out she told me it couldn't be done with the jewelry I picked but I personally didn't agree but she insisted I choose another earring even though the prices are very high and I found the only one that I wanted. I have a total of 14 piercings and have never been told no to a service I was paying for and a simple piercing. I still wanted it but the nurse kept telling me no with the jewelry I chose. I ended up leaving with no piercing but instead I bought the jewelry I wanted and took it somewhere else where they gave me exactly what I wanted with no issues. It was perfect and they could have done it just fine. Was Confused by their reasoning and their denial of what I wanted. Made me think they weren't totally knowledgeable or she just wasn't comfortable doing it for some reason. I would recommend going somewhere else since that's never happened to me before and I got exactly what I wanted somewhere else with the same jewelry I was told "wouldn't work" at Rowan. read more

This place is SO expensive. The "nurse" missed the piercing in one of my daughter's ears & had to punch it 2x. 9 months later her ear is still bugging her. For the price I paid & finding out you're punching ears just like Claire's, I'm so angry & disappointed. I paid $150 for crap. I'm hoping my daughter's ear isn't ruined for life. Go somewhere else. Update: even regarding what the owner says, my daughter's ear was punctured 2x. Do not go here. I never had this issue anywhere else- if you want somewhere safest- go to a tattoo parlor. read more

We were there 4 weeks ago for my daughter's ear piercing. Gretchen pierced her. She did great with my daughter. Fast forward to today, my daughter's earring fell out and I couldn't get it back in. We show up, Gretchen remembers us, gets the earring back in, and she didn't charge us. It was the best customer service and I was just blown away. read more

I'm usually not a review person but here we are... one of my lobe piercings from childhood had closed up to the point of needing to be pierced again. The nurse came out to assess my ear. She told me she would do a needle piercing and directed me to sign in and pick jewelry. I didn't question this as I trusted her opinion and it seemed reasonable. I was immediately surprised by the price of the options. The least expensive was $68 and the size was WAY too small for an adult- plus the $35 service fee. I settled on one of the $98 options since I would need to wear them for 6 weeks. The piercing process itself was fine; the nurse was clean and friendly. Before checking out I asked about the matching earring in the set which is when I was informed that the $98 was for only ONE earring and would have to pay the same price for a matching. Mind you, when I was looking at options I had actually inquired about the device piercing selection because I liked the styles better and was told those weren't available. After looking online it looks like those are sold as a pair and a device would have absolutely been appropriate for a lobe piercing. So I will be going home and removing my $98 earring to replace it with something I have so I don't have to walk around with a single earring for the next month and a half. So my advice is to research their pricing structure before going in so you know what to ask for instead of relying on the guidance of staff. read more

I'm unsure if this is a race issue at this store or what it is but they don't acknowledge any one of color. I came in here to buy earrings and they didn't even say hi to us. We had to wait 20 minutes just to buy earrings and give them money. I'd much rather go to another store where the "nurses" are nicer to their customers. DO NOT come here. read more

This place was absolutely wonderful. I highly recommend this place extremely nice staff fast clean environment very professional!! read more

Rowan Avalon - Piercing Near Me - Alpharetta, Georgia

Not sure if this is a racial conflict or what but when my sister and I came into the store, we weren't greeted nor acknowledged, it took us more than 20 mins to purchase a set of earrings. read more

Bad customer service , don't recommend this place at all! The person that greets you ignored me at first and later did a forceful hello. All employees talking to each other vs helping read more

I loved my experience here! The front desk was so nice and helpful! Definitely recommend

The nurse was nice, but I felt like the whole experience felt impersonal and the staff wasn't up to par as I would like after spending $170. They handed us a $20 cleaning solution that I figured was included in the price ; however, then it was secretly added to our final price. They didn't even give us a bag on our way out. read more

I had the BEST experience at Rowan. Sidney helped me pick out all my earrings and helped me decide where to place them so patiently. Tameka also did the piercing so quick I didn't feel a thing. Highly recommend going there! read more

We had a great experience during our visit. Very clean and the staff was very polite. However, the cartilage piercings were not supposed to be done with a gun, come to find out, and they did not heal. We had to take them out and the doctor said the cartilage had been shattered because of the gun. It's supposed to be done with a needle. Very disappointed. read more

Took my 9 year old here. The service and cleanliness was over the top. My daughter was nervous but the staff made her comfortable. All the staff are nurses that do the actual piercings. Don't go cheap with your kids go Rowan. read more

I came here about 2 years ago for helix piercing. I was t greeted from the front store staff member. I walked around the store looking lost until I came up in front of her looking at the pieces she had next to her. Then she finally talked to me and told me about the store. I decided on doing a stacked helix piercing. The nurse that did it did a good job with the first needle, but had issues with the second one. She was pulling and tugging just a bit to hard. Had to get someone to help her out. To this day that second piercing never healed right. I have bought additional pairs of earrings over time from them. Just learned that my original piercing posts were the downsized/smaller post. She never used the longer piercing posts. I wouldn't recommend coming to this particular location or the company in general. I thought my piercings were done right until I got a another helix piercing with a different company. read more

Walked in last weekend and there were 3 staff hanging around. They looked at us when we came in and never greeted us. Another family walked in after us and they walked to them and asked how they could help. I browsed their studs for my daughter and waited on one of them to come over but she stood at the register the entire time. I came in to inquire about getting my infants ear pierced, but their service was not up to my standard. My money is just as greens as the next family's and I should be treated the same. read more

Again, another amazing experience at Rowan. I've had good experiences and bad experiences with piercings but only amazing experiences at Rowan. Stephanie was amazing and patient with me. For the first time, my piercings are not red, irritated, or even hurt the slightest. Always so impressed with Rowan and might even come back for more! (I was convinced I was done) read more

Walked in and made an appointment for an hour later. Got my ears pierced and no matter how busy they were the ladies took their time explaining everything to me. Very positive experience! read more

Went to the Avalon store 12/13/23 to get my daughter's ears pierced. The gun got stuck in my daughter's ear. I totally understand that mistakes happen, however, the way this situation was handled after the gun got stuck was shocking. The way this situation was handled was awful. I will never be back. I reached out that night to make a review. Days later I got a reply that said they would contact me to talk about the situation. Over a month later and I have never heard from anyone. read more

My piercer did not sanitize my jewelry before inserting it and she was not gentle enough. She even said herself that the store did not have a good selection of hoops, which is an essential ear jewelry piece. This store's trendy facade is hiding its piercers' lack of care for its clients. read more

I wish I could rate it zero. my 2 year old was traumatized by the experience. very inexperienced nurses. pierced wrongly(diagonally) then asked if they can re pierc or diagonal was fine too . As they expen doesn't mean good, holds true in every aspect for Rowan. I will not recommend at all...atleast the small kid. Traumatic experience for parents and kids. read more

I never knew places like this existed until I started doing research. I loved the atmosphere, it was clean, and felt comfortable. The Management and Staff were very friendly, helpful, and knowledgeable. Courtney explained the whole process and let me watch and made sure I was comfortable and ready to go. Awesome experience I'm glad places like this exist. read more

I brought my daughter (age 10) to Rowan to get her ears pierced for the first time. We were both excited and the place is really cute and the staff was friendly. The process itself was fine but super expensive. also, the studs used were thin and difficult to eventually take out. so much that my daughter screamed and cried. there was no sign of infection but then trying to put in new earrings was very difficult and painful, so much that my daughter won't let me put in any earrings. A huge disappointment, and Rowan was so expensive. not worth it. read more