I went there 6 weeks ago to get a quote for a mirror replacement they gave me a price and a date I…read moreagreed upon the date was a week later when I first went there here we are 6 weeks later every week been a different excuse I would not recommend these guys totally un professional

Michael and his team are OUTSTANDING! I was impressed at his sincere concern and willingness to go…read moreabove and beyond to diagnose and fix my issue. He even spotted two blemishes on my passenger doors and fixed them without charging me. The entire charge was just a labor charge. You seldom find an honest mechanic these days, but Mike is a special business owner who prides himself on being more than fair. If you ever need a collision service, run to this place. He works with your insurance company and he is a gentleman to work with. Mike researched my problem to resolve my Service Request. The Quality of workmanship is above reproach. The value was knowing he charges you and does not over charge you. In my opinion he did not charge me enough.

Called to get my car detailed and was told by Nick that he is booked until May. I mentioned I was…read moreselling my car and I would just find someone else to do it. He said, bring it in and we will get it done in between jobs and it would take 3 days. We are on the 12th day now and my car wasn't even started. I called multiple times and Nick continued to tell me they are going to be working on it. I was told it would be done on 4/20 and at 4 PM I called and he said, oh my guy is working on it right now and will be working on it into the night. Funny thing is I drove into Pottstown through Stowe and found my car at another detailing shop that I wasn't told my car was going to or authorized to move it to. I confronted Nick on 4/21 and he flat out lied to me last night and continue to say he was doing all he could to help me out. Lying and being deceitful about what is going on isn't helping me. Be up front and honest with your customers if you want them back. I would not recommend this business to anyone for detailing work.

Beware beware beware I don't have a problem paying there labor rate but when they double the labor…read more then there's a problem waited two weeks to get an appointment and then the car was there for another 2 1/2 weeks and basically did nothing beware beware beware Also when you call and ask for Mike to call you back he never does

Timely repairs, helped me get my car back quickly. Called me with frequent updates throughout the…read moreprocess, and were flexible with the pick up time

I highly recommend Caliber collision sanatoga!!! Amazing, warm atmosphere, friendly smiling faces,…read moreit was a joy working with them. Naturally they don't deal with the happiest of humans on a daily basis due to the nature of their business but even so, they make you feel welcome and at home the second you walk through the door. My vehicle was returned to me in "like New" condition, paint work looks unbelievable, runs and looks amazing, finished in record time with no hiccups!!! She's beautiful again and I can't thank the team at sanatoga enough. I don't know all the names of the people who had a hand in fixing my vehicle beyond the front office but I'm appreciative to the entire team. Thank you so much Caliber collision sanatoga, you have a life long customer!!!

So far they are amazing! They helped with our rogue when we…read morehad flood damage and now with repairs to my wife's vehicle. Once it's all said and done I will update this review because I am sure they will earn the last star!!

This shop is quite literally a scam artists' business. My vehicle was disabled on the highway due…read moreto a failed clutch. I had no choice but to allow Sanatoga Auto Body to do the tow, since my roadside assistance was not covering the cost. The tow was a distance of 5.3 miles - a very short distance from their shop. I was charged $150 for the tow itself, and $20 for a fuel charge. I didn't realize it cost $20 to drive 10.6 miles combined distance. That must mean their tow truck gets 1.88 miles to the gallon! WOW! Then, a second tow to a shop for a combined total distance of 21.6 miles, was an other $100. So, why the drastic difference in cost per mile? When I asked the receptionist about this, she fumbled her explanation, saying it was figured out on a "by-job-basis" and negotiated each time. Translation to this: We take advantage of our customers when we can. The receptionist also acted extremely rude on the phone, and hung up on me once. I had to go confront the shop owner in person. I'm a four-year military veteran with a 6-month pregnant wife. I remained calm, nice, and reasonable when discussing this with the owner, Paul, the entire time. They refused to cut even $20 off the total bill, and only accepted cash payments - because people were cancelling their credit card payments, due to the outrageous, scam prices. Do not EVER give this place your business. If they lie about cost and profit on a simple tow job, imagine how they act when they actually figure price on fixing your car.

Awesome and professionals. Couldn't have asked for a better team to help me with a potentially…read moreproblematic situation. They came through in every way. Went above and beyond their jobs They actually have pride In their work which you don't see very often anymore. You're not just trying to get away with doing as little as possible and getting a paycheck every week. Thank you D&D

The West Chester staff is incompetent on so many different levels. They swiped my debit card while…read moreplacing it on a hold which put the balance in a state of "pending". As a result my SUV was held hostage until the bank cleared the hold which is 24 hours. This made me have to keep my rental car an extra day which costs me more money. Not to mention more mileage to travel to the shop the next day when my SUV should have been released to me. I will NEVER support this business again. Infact I will share this review with all the local groups I'm a member of. Anyone that asks me about them will get the same review. I could have included more reasons why I would not recommend them but that type of Service is absolutely unacceptable and them telling me "sorry" sarcastically isn't a remedy. They are a sorry excuse of a business. This business accrued unnecessary costs on myself and my insurance company. They should drop them as a preferred servicer. When my car was returned I had scratches near the cup holder that were not there before. They retaliated because I gave them a bad review.

I was referred to 3D Collision by the insurance company. I was able to call and get a same day…read moreestimate. Booked an appt to drop off my car and the rental company met me at 3D. 3D had my car done in a week, kept me updated daily, and even detailed the car before returning to me. I am extremely pleased with their work.