Chris Sorenson (ID #101204) - a real-life hero…read more I was stranded on the side of the highway, alone, my driver side tire unexpectedly blew out. I was with my dog, waiting on my company's roadside assistance and feeling pretty vulnerable. Chris Sorenson stopped, immediately reassured me, and promised he wouldn't leave until I was taken care of and he kept that promise. His calm, professionalism, and genuine kindness turned a scary situation into one where I felt safe and supported. He handled everything efficiently and with care, but more importantly, he showed up as a human when it mattered most. Five stars doesn't feel like enough. Thank you, Chris ...truly.

I was charged $129.45 in tolls for under 20 minutes of driving…read more This is not an opinion - this is based on actual billing records with timestamps, and I'm attaching a redacted copy of my statement to prove it. Here are the facts: Chisholm Trail Parkway - about 7 minutes of driving - $2.80 Completely reasonable and what any driver would expect. On Tarrant Pkwy / North Tarrant Express: Outbound trip - less than 7 minutes - $51 Return trip - after exiting Chisholm Trail Parkway, I was on local roads for roughly 5 minutes, then entered Tarrant Pkwy / North Tarrant Express again: About 11 minutes of travel - $78.45 Total on Tarrant Pkwy / North Tarrant Express: $129.45 When you look at the timestamps on the statement, these are not single tolls. They are multiple charges stacking up within minutes of each other, creating a total cost that is completely disproportionate to the time spent on the road. This is directly supported by the billing data. Final comparison: About 7 minutes on Chisholm Trail Parkway - $2.80 About 18 minutes total on Tarrant Pkwy / North Tarrant Express - $129.45 Same area. Same day. Within minutes of each other. There is no reasonable way for a driver to anticipate that one toll road would cost a few dollars, while another would cost over $100 for a similar duration of travel. If you're driving in this area: Do not assume toll roads are priced similarly Be extremely cautious using Tarrant Pkwy / North Tarrant Express Check your statements carefully No one expects triple-digit toll charges for short trips. In my opinion, drivers deserve far more transparency so they can make informed decisions before entering the road.

The I-635 TEXpress lanes are "guaranteed" to keep traffic at 50 mph or more... right?…read more Is it a technicality that they don't count the LONG line of traffic when traveling east from I-35 and wanting to exit the Dallas North Tollway north? Maybe you're going 50mph up until that point but waiting to exit you're going slightly over 0 mph for a very long time. Thanks for having me waste $5.50 and delaying my arrival time; I would have arrived sooner had I stayed in the free lanes. And let's not even talk about the $25+ trip from mid cities to downtown Fort Worth!

The road cartel! I went to visit my kid and a bill for $42 eight months after being there. Tried to…read morepay it on my iPhone keep getting an error message. I think it's to delay my payment so they can charge more. The bad part of it is there's no way around the toll roads.

Be aware that this inefficient, ostentatious use of tax payer dollars houses the most high-handed,…read morearrogant and abusive bureaucratic over-reach you will experience anywhere in the DFW area. Rules and associated costs in getting approvals for the simplest maintenance or improvement of your property have continually escalated over our 10 years of residence, to the point where the city doesn't bother to even publish the complete current process for the approvals. They just delay and deny like an insurance company until your resources are exhausted. I would strongly advise against moving your home or business to this cesspit of political power mongering.

Beautiful place. Here for the chamber event!!! I really enjoyed the place and class…read more This would be a great place to have a wedding or event.

So many tolls. Tolls, tolls, tolls. Yes, you can take other routes but wow. It's hard to believe…read morethis, but Dallas seems to have more tolls than Orlando and that's saying something! Currently extending around 52 miles that partially surrounds downtown Dallas like an outer beltline, the PGBT goes from Rowlett to Grand Prairie. The tollway is completely person-free, having been the first in the United States to switch to electronic only. As for the road, I stuck to the right lane and set my cruise control to the speed limit. Cars blew past me the entire time. Do they not do any sort of speed enforcement here? Everything's bigger in Texas, including the speeding. I am not looking forward to getting a bill in the mail because the Texas system does not work with the North Carolina Quick Pass. It's really disappointing that these agencies can't all work together to fleece drivers uniformly!

PGBT! A New World Order! A Thousand Points of Light!…read more This tollway gets you east to west through most of Plano. The TxDot Toll Tags will bill you or they just take a photo of your license plate and you can floor it. This is pretty much like the autobahn- don't drive slowly on here. You're paying to drive on this turnpike, damnit, you should be able to drive as fast as you want. Read my lips- no more traffic. There's not many places for the cops to hang out. If you're doing the speed limit, you're gonna get the bird, honked at, cursed at. LBJ is more your speed if you want slow and free. This Turnpike doesn't have the President George Bush museum or library on it, that's in College Station. President George Bush stopped the notorious trafficker Manuel Noriega, and he's also stopped the notorious Metroplex traffic here in Plano! Hail to the Chief!

Astounding, astonishing, impressive, awe-inspiring, beautiful,modern,archetectually…read moreperfect,efficient,well staffed, everything you need,relaxing....I could go on forever. This new library is 3 years old. Just north of the " Billion Dollar Mile", it stis in the heart of Frisco Texas. However,this is not just any library. It is one birthed out of love for community, education and hope for the future. A place to gather,learn,socialize and excell. 3D Printing Lab,Computer Lab,Teen Learning Center,Children's Learning area. On and on go the amenities and benefits of this beauty. Do yourself a favor and check it out. It will restore your faith in humanity.... Go!

Thank you so much for helping us recover my husband's lost wallet. We truly appreciate the care and…read morehonesty your team showed--it made our day and saved us a lot of stress. I also want to mention how amazing this library is--the cleanliness, the wide range of family-friendly activities, and the incredibly helpful staff. I always love coming here for story time with my daughter A truly wonderful library!