Vascilating room rates and pet fee charges. No response to inquiries and poor customer service.read more

Nice hotel, was misinformed about the hot tub or lack there of, clean, organized, professional…read morestaff. However, I was unable to watch TV at least for the first night so far because it's not a regular channel lineup and they don't have any guides to what channel is which could not find the channels I wanted to watch. Staff was unsympathetic and basically said talk to the manager, no apologies You would think if they got a new service and a new provider the very first thing they should do is ask the channel guides for each of the rooms Very frustrating I'll see if the manager can fix it tomorrow and I can change my rating

Well, we ended up with a layover in Seattle; surprise, surprise! So we decided to get a room for 12…read morehours. The Best Western Plus came up as a reasonable room rate. Little did we know that it was quite a distance from the airport. Anyway, we checked in around 2:30 am. The agent at check-in was very pleasant, accommodating and very professional. Such a pleasure after dealing with the airport personnel. The facility appeared clean and decorated very nicely. The room was clean but had a smell but was cleared out after opening up a window for a few minutes. The room was nice, bathroom was clean and the staff was courteous. The location was not ideal for an airport run but otherwise, the stay was good.

Clean Newly remodeled…read more New double sink, faucet, shower - powerful. BUT, negative for lack for handrail. View of Mt. Rainier bonus! Restroom quiet (no noisy ceiling fan). Ice cream by the office for purchase. Thick waffle. Hot breakfast. Fruits. No yellow mustard for sausages!

They have great rooms and suites as well as lovely staff. Stayed here a while ago, can't say how…read moregood it is recently

This hotel needed a refresh 10 years ago. The first thing that was offputting was the paid parking…read more- in a suburb? OK - the lobby looked nice and the lady checking me in was pretty cool, but that did not compare to the room itself. I was amazed at this room- and not in a good way. It was a room for handicapped people - I am not disabled and did not need this room. But that was not the problem. The beds were about 1 foot off the floor, and frankly the room cleanliness was less than stellar and the room and hotel were definitely tired and in need of a thorough renovation. Indeed, the biggest problem was the uncomfortable mattresses. My god. Really? But I needed a room to sleep in, and I thought I could sleep here comfortably on a Sunday night. I was wrong. They had no signs up anywhere about quiet time. And that was a problem. Because at midnight, the loud people and stomping began and of course it woke me up. What really upset me was the receptionist in the morning did not apologize when I brought it to her attention. I get it. She probably wasn't working. But that's not the point. I will say that I normally like Hampton Inn. But this Hampton Inn tested me and not in a good way. Until they give me free parking and renovate this hotel, I will not stay here again. And for the price they are charging? I want a freshly renovated room that is clean and more importantly, quiet.

There was plenty of parking and clear signage when we pulled in, which made it very easy to…read morenavigate despite it being such a large place. The inside was spacious and the atmosphere was very energizing. My friends and I had a lot of fun trying out the different slot machines. The food and drinks were fresh and easily available, and the customer service was great! I'd definitely come back to this resort in the future.

Great hotel rooms and casino. Employees are friendly and helpful. Our room had a view of the…read moreparking lot. Other than that it was a great stay. Pool, and gym have everything you need for a great workout. Free towels available there.

This place isn't bad or good -- it's a solid average…read more First, the rooms are clean, and that goes a long way. If I feel like a place isn't clean, then I'm out. The rooms are clean, but tired out. Our bathroom door didn't close all the way because it was swelled or hung wrong, but it just didn't fit the doorway. This was our second room, because the first room, with -- "No Smoking Room" in fancy script on the door -- smelled like a cigar bar. I walked two feet into the room, said, "Oh HELL no," and we went straight back to the front desk. We were given the room right next door (also with fancy script on the door), and the front desk clerk was right behind us with an air purifier for the room we'd abandoned. I don't know how well that purifier worked, but suffice to say, a non-smoking room...isn't. Our other issue with our room was that the card keys just wouldn't hold their programmed codes. We had to go back down to the front desk multiple times, get the keys re-programmed, we got all new keys...they just didn't work consistently. I finally resorted to having my key reprogrammed every time I was returning to the hotel just to avoid having to go back to the front desk after trying in vain to get the door opened. The hotel provides a decent breakfast -- a little short of what most similar hotels offer, but there is plenty to eat. They had the usual waffle machine, cereal selections, instant oatmeal, and eggs and sausage. No yogurt or fresh fruit was available, and the bread selections were individually packaged muffins and white bread for toast -- no bagels. The hotel's location is in a ho-hum spot -- about a block from railroad tracks and behind a small private airport, but we didn't hear any noise from either one. However, the hotel is in a light commercial area with nothing too interesting in the immediate vicinity. It's an acceptable home base if you're going to be out doing other things all day and just need a place to lay your head at night.

Our vehicle was broken into, window completely smashed. They couldn't show us security footage and…read morewere not much help to get police. No one could give me the manager or owners number or email. Just gave me the front desk. Been 4 days since I reached out to the main page and still nothing. This was terrible it cut our trip short with a day to scramble and get the window replaced before we could go on. My kids were super excited for this trip and this is how we get treated as your guests, dont care

My time here didn't start auspiciously. I booked it the night before, calculating I could make it…read morehere, but the day brought unplanned circumstances that backed me up by hours. In the past, when things like that happen, the hotels have been understanding and willing to let me cancel my reservation and book elsewhere. Not this time. Since my money was already sunk, I trudged on till 11 PM (with a 5:30 wake up call) and checked in, then sank immediately into sleep. I can report that the bed was reasonably comfortable, electricity all worked, constant fan, etc. Nothing outstanding, nothing terrible. The clerk was friendly enough, and it's not that the manager was mean to me, but he stood up for "you booked it, we get it". And I get that from a business standpoint, and I'm not going to penalize a hotel for that because it's their livelihood. So, long story short: Days Inn is fairly average overall. Did not run into the issues other people cite, the room and hotel were both clean.

The room was filled with gnats. We were charged $50 for our service dog. Very rude and the noise…read morelevel was extreme! I didn't get to sleep until 4:30 and then woken up by noise as well!

This hotel is in a great location. Right next to a great Irish bar and a few other Asian locations…read more The place has ample parking. Upon arrival, as you walk in your notice lots of Asian inspired decorations and artwork. The hotel is very clean and secure. The hotel staff was very friendly and accommodating. This location is very close to lots of things, and if you enjoy golf, then the golf course is right there, and some of the rooms have a balcony so you can look out at it and do what golfers do. We had no issue with our stay and were greeted by staff every time. It's something we typically see in the South, and I don't see that often in the US at other hotels. We were truly impressed with this Best Western and decided to try other ones on our next trip. The shower had ample hot water, and the water pressure was so hard it could peel paint off a sidewalk! The mini fridge was cold, and lots of linens. What more can one ask for?

Nice stay. Quiet location by a golf course. Complimentary parking. We got ourselves a room with…read morebalcony view of the green. Room was comfortable and spacious. Breakfast was decent with the usuals. Touchless pancake machine a nice touch. Coffee (think it was SBC Portside) did not taste good. Staffs were very friendly. Coffee available all day.

Arrived to the hotel late in the night. Lobby was very clean and the front desk attendant was very…read morewelcoming....even comped 2 bottles of water that we were ready to purchase from their store. She gave us a room on the lobby level which made it very convenient. The room was clean and quiet. The following morning they had a complimentary breakfast. Everything was very well put together and clean. We were supposed to check out at 11 but the motorhome that we were purchasing from down the street wasn't going to be ready till 3pm so the hotel kindly gave us a check out time of 2pm with no extra charge. Overall a great experience and would highly recommend.

This hotel is located in Sumner which doesn't have much to do and it's mostly a rest stop hotel on…read morethe way to your next destination. Their check-in starts at 3pm although they didn't have our room ready when we arrived at 3pm. The hotel has a pool, fitness center, free parking, and complimentary breakfast starting at 6am. Our room had a king sized bed and a sofa which made it spacious, and it also had a microwave and fridge. The restroom was on the smaller side but the water got hot quick. The room was sufficient, the bed was comfortable, and the breakfast was okay. There was a bad smell when we walked in the room, the pillows were not comfortable, and the toilet seat lid would not stay up. Overall the hotel was okay with some good and some not-so-good things.