I've seen Alyson twice now. My first appointment with her was for a facial. I hadn't had one in a…read morelong time and I really appreciated how communicative she was and made me feel so comfortable. She gave me great advice regarding my current skincare routine and recommended a couple products specific to my sensitive rosacea skin. Following her instructions, my redness has never looked better. After my first appointment for a facial, I booked a brow lamination and she did an absolutely wonderful job with my brows as well. Alyson is very personable and easy to talk to. I highly recommend her to everyone.

I had a great experience at Balm West and would definitely recommend it! The space is clean,…read morerelaxing, and has such a welcoming vibe as soon as you walk in. I see Tatum, and she is amazing. She's professional, knowledgeable, and really makes you feel comfortable throughout the entire appointment. She explains everything clearly and makes sure you feel taken care of the whole time. She creates such a positive, comfortable environment.

Excellent service | knowledgeable staff | results…read more I've been coming here the last couple of months when I broke out with hormonal pregnancy acne. I've seen Kyla, Carla, and Holly, and they are so sweet and excellent at what they do. I also converse with Sneha who usually works the front desk and she's really sweet as well. I am so impressed with this place. The place is located in a great area with ample parking. The office is clean and well stocked with skincare and acne free makeup lines. Scheduling an appointment at the front desk is easy, flexible and quick to do, or you can go online. They have a good number of estheticians, so finding a time that works for you isn't a problem. All of the ladies working here are very professional, knowledgeable, and thorough in their work. I've never felt rushed here. They are thorough with their extractions, explain what they put on your face to meet your skincare goals, and make you feel pampered. I just saw Carla and she went absolutely above and beyond for me today. She gave extra attention to the extraction phase, especially because my pregnancy acne is pretty deep along the jawline. She applied Vaseline on my chapped lips at the end of my facial and gave me a free sample of a lip scrub she loves. She always made sure I was comfortable throughout the appointment, asking if I wanted a blanket, heat/no heat for the bed. I enjoyed talking to her and felt so comfortable and taken cared of. I thought she was going to reschedule my appointment due to inclement weather, but she was there and able to see me. My skin is still a work in progress, but I notice the improvement already. I have less breakouts and my skin looks well hydrated and healthy. Patience is key and I'm already happy with the progress. These ladies genuinely care for your skincare goals. They update your skincare routine at every appointment so you're never left in the dark with what to do for care at home. They also have an incredible response time when you contact them with a question. I highly recommend this business and these ladies. If you're on the fence, try one appointment and you won't be disappointed.

Carla and her team are absolutely incredible and I am so grateful that I've been coming to see her…read moreconsistently for the past few months! I have struggled with deep acne scarring and hyper pigmentation and my hormonal acne was out of control after moving to the area over the summer. Carla from the very beginning was so kind and attentive to all my concerns. Before I moved, I recently had a traumatic chemical peel that left me with burn/dark scarring from a previous esthetician. Carla reassured me that we can improve my skin from within. With a little patience, consistency, and using the right products, my skin has improved drastically! I always look forward to coming to visit Carla each visit. She customized my acne regimen and I'm loving the progress with the microchanelling procedures too. She's given me hope on achieving my skin goals and truly appreciate her! Highly encourage you if you're considering to book an appointment to get the best care and support on your skin healing journey

I did not expect to leave a medspa feeling genuinely appreciated. Perhaps the last place I went to…read morehad bad energy or something of that nature, but I truly felt loved and seen today. I went in for a consultation where I got to share all my aesthetic insecurities. Despite the vulnerability, I felt empowered to make the right decision for me. Further, my decision was treated with respect which made me feel more confident about moving forward. I ended up getting masseter Botox for my TMJ. My injector made me feel comfortable and even provided me with anxiety relief tools. She was precise, patient, and provided wonderful patient care. Unfortunately, my injector is no longer at this business but I'd be willing to see others who are also qualified and experienced. I also appreciate the complementary 2 week follow up because it alleviates any concerns about possible complications.

Very similar review to the average of those here. It is about half and half. The studio is very…read morebeautiful, everyone is nice, but it is overpriced. I have only had Dysport, nothing else and recently went to an equally if not a better location for similar injectables at the Vancouver waterfront and it was a fraction of the price. You can also find Groupons (then cross check their Yelp reviews) for a fraction of that. I usually prefer to do lasers etc when I travel because it is MUCH LESS than of the price for the same treatments in the states, but I usually get Botox at home. Overall the vibes are weird, cons of treatments (other than dangerous) aren't really shared, or alternative options for the look you want are not shared (if not sold here) similar to other reviews. I originally tried Dysport in my massetur muscles in my jaw for tension. It helped of course but I did notice slight jowling after which I found out was correlated/caused from Botox in the jaw from tiktok vids. Needless to say, it isn't addressing the underlying problem and is just a bandaid. My last appointment here, I shared I wanted to look a little lifted and refreshed mostly under my eyes. I had done lasers and microneedling in the past which helped, but was short lived. Now -- more thanks to tiktok -- I probably need to fork over for sculptra or sofwave. This will NOT be fixed by injectables. My nurse told me she could do a little cheek filer and some other filler around my face. Mind you, I'm terrified of filler. Potentially I would want a facelift down the line which I have heard can complicate that process, but mostly I don't like the bloated look, it is often so obvious and then you become blind to it, keep getting it, and look crazy. Especially in the cheeks. I already have full lips so I don't need that. It was sold as if it would even out my face and give more balance, and I thought about it, did trust the nurse, who had great texture but who's own filler was still a tad overdone, making me a little wary. It's not like Botox where it wears off over months. You're getting it "dissolved" or whatever with little lumps lying around forever, so I wanted to take the time to think about it and ended up canceling. I could see others being very pressured and trying at the appointment even though I'm sure this is as overpriced as Botox and it gives you the vibes they're trying to hit a metric. They should give you options--even if they don't offer the treatment--for the result you are looking for.

I was traveling a lot this summer and managed to get a breakout on my face (chin area) and back. I…read moreresearched for a good place. Well I can tell you that Shannon at Clear Skin America is the real deal! I booked an hour for my face and an hour for my back. After the cleanse, exfoliating peel, extractions (not for the faint of heart) and massage, my back is 100% cleared and my chin about 80%. Now I'm on a monthly schedule with her. Shannon isn't chatty, she answers questions and she doesn't rush but gets down to business. She doesn't push product but might make a recommendation. She's amazing and I'm so glad I found her here! Book your appointment with Shannon, you won't regret it.

Thank you for the great service to our older teen. We have seen a huge improvement in 2 visits.read more

Husband drove out to Beaverton for the appointment. Door was padlocked so he called Raquel and she…read moresaid she lost her phone at the coast but had access to her MacBook. She never showed up and never notified us. She then immediately canceled the appointment. Proving she had the ability to do that. Had she canceled it we wouldn't have wasted our time driving out there. Maybe try having a little consideration for your new clients? Also he never received a call or text from her even though she had a way to answer her phone. Again had you canceled the appointment like you had the ability to do...we never would have wasted our time. Not sure why losing your phone would cause you to not be able to show up to your business. Either way you had the ability to let us know and you chose not to.

I've been long overdue on getting a facial and am SO glad I finally bit the bullet and went with…read moreRaquel for my first facial in years. I actually took my 13 year old son there for a teen facial and was so impressed with how his skin looked that I booked the very next day for myself! Raquel is so sweet and has a calming presence that really allows you to relax and enjoy your service. I don't know how she did it but my skin looks amazing and I can't stop peeking at it lol. You can tell she is serious about her craft and really wants to help her clients look and feel their best.

It's my first time at Massage & Spa at Bethany and I'm so glad to have discovered this place. The…read morestaff are friendly and the place is beautiful and clean. I had the best massage by Sharlene! She is amazing. She nailed it with what I was wanting out of this session which was to release tension in my neck and shoulders, but also wanting a relaxing massage. I find deep tissue too intense and not relaxing. So, her pressure was perfect and she focused on the areas I was concerned about. I didn't want it to end. I will definitely be back and book with Sharlene again. I highly recommend this place!

I had such a wonderful experience!! Mali was kind and professional and checked in with me on all my…read morepreferences before we got started. I got a prenatal massage (I'm 32 weeks) and she made sure I was comfortable the whole time! It felt so good and I left feeling rejuvenated and relaxed! I would definitely recommend Mali!

This was my first time at a Med Spa. The staff are amazing: Welcoming, made me feel comfortable,…read morerelaxed. I had the "Genesis" treatment. It felt a little like when your foot is "asleep" and the Arizona sun is shining on one area of your face. I will definitely be returning! I'll be looking out for more promos because it is quite expensive without the Groupon.

Talk to a girl wanting to schedule $500 on Botox. Without even seeing my face. She wanted to see…read morehow much money she can get out of me before you booking the appointment.. scam

Used a Groupon and got an IPL laser treatment. The tech was amazing and explained everything…read morebefore and my face was glowing after. The spa was clean, service was great- loved my experience!

Sharing my overall experience how Med Spa ladies treated me so far…read more 100% true. Biased, discriminated, disrespectful. I've been a client at Celebrity Med Spa since 2022, but my experience has unfortunately been disappointing and frustrating. I initially trusted this place, but over time, I noticed a consistent lack of professionalism and a strong bias in favor of their staff often at the expense of customer care. On Women's Day, I was given the wrong package and double-charged. When I brought it to their attention, instead of acknowledging the mistake and offering an appropriate resolution, they offered me a $450 facial I didn't need. The staff was not properly trained, and my appointments were frequently canceled often at the last minute with no regard for my time or schedule. During calls to reschedule, I was repeatedly talked over and not allowed to express my concerns. One staff member continued speaking without letting me respond, and when I voiced that clients deserve to be heard, I was met with hostility. It became clear that they prioritized their team over their clients, which is concerning for any customer-focused business. When I mentioned that certain areas were left untreated during a session, the response I got was defensive "I have 20 years of experience, I know what I'm doing" instead of listening or addressing the issue. During a snowstorm, they canceled my 8:00 AM appointment with a message sent at 7:46 AM, focusing only on the safety of the staff and not even acknowledging the inconvenience to the customer. This was after I had already started driving in dangerous conditions. When I politely raised concerns about the consistent disregard and communication issues, I was told that I was the problem. The entire conversation shifted to defending staff behavior instead of addressing valid client concerns. I was essentially forced to end my service due to the lack of respect and understanding. It's disheartening to feel dismissed, talked over, and discriminated against. I also noticed a pattern where positive feedback is welcomed, but any complaint results in pushback or being made to feel unwelcome. They strongly encourage tipping and link discounts to gratuities, which feels more like pressure than appreciation. Sadly, I no longer feel comfortable returning to this spa. I hope they reflect on how they treat clients--especially those from diverse backgrounds and work on building a culture that values respectful, two-way communication. Biased, discriminated, disrespectful. For them only staff is important. They do not want their staff to fell uncomfortable. but they are totally happy to if the client is uncomfortable.

I love getting my facials here, Zoa is an amazing esthetician who is professional and personable…read more It's a relaxing place, the lobby is always well kept and Bryce at the front desk is so kind and patient. My only complaint is that as a franchise business they of course have a sales driven model that is all about service upgrades and selling product. I enjoy both when I have the funds to do so but I don't like the pressure. I also don't like the language around using "a package" as if it's a freebie; no I spent money to have that. I know it's not the employees faults though!

I'm sorry, but this was so bad, I have to say something. The guy at the front desk asked if I…read morewanted a quiet or chatty massage, and I said quiet, but my masseuse would not be silent the entire time. Every single second was filled with her talking about her cats and Disney even when I ignored her. Plus the massage itself was not good. No pressure was put on me and she kept slightly pushing her fist into my side for the majority of the massage Girl what?!

This is the best relaxing spa! I have been going here since 2024 and they have wonderful facials…read moreand products! Angelica is a professional yet very friendly and has specials all the time!

Had a really lovely facial with Angelica. The salon was super inviting and cozy. The bed where we…read moredid our service was comfy and warm with nice music in the background. She recommended a couple of options for my skin and really took her time in the movements to make each stroke of her hand relaxing while making sure that my face was moisturized and juicy as she said. I loved the smell of her products and you can tell she cares about her clients and really focuses on the overall experience. I happily booked again!