Let me get straight to the point.. we travel everywhere thanks to my wife's job. We have stayed in…read moremany hotels in the states & overseas. Let me tell you all, This hotel deserves 10 stars! From Management to the Maintenance, they were fantastic, accommodating, understanding & so kind!! Joe, Lindsay, Lily , Megan, & Ty were all marvelous!! They were endearing, & truly understand the meaning of customer service & satisfaction! My son has autism & they were all so caring & while embracing their professionalism , they all took amazing care of us. I know Megan & Ty are management , but I think corporate should make room for the other 3 stars as well. This team of employees can make any business a successful one! Corporate should reward them regularly, & if they don't, I always have room in my business.Thank you so much for everything & thank you for making my family's stay there less stressful while they were there. I hope to see you all in the future, & if I don't, I wish all of you health wealth & happiness. God Speed..Rudy V P.S disregard all the bad reviews for this hotel, those people are clueless....Or they don't travel often.....

This is a nice hotel. The rooms are spacious and the property is very well kept. I've stayed at…read morethis property several times and it doesn't disappoint. Front desk staff is usually very polite with the exception of check out this time around but overall this is a good location.

I came across Fathoms Hotel and Marina via my Google Search for waterfront hotels near Long Island,…read moreNY. Over two months ago, my best friend Kim booked their last room, The Windward. It was last minute her plans changed for my birthday weekend. She was trying to kill two birds with one stone. From Queens, the drive was about 30-40 minutes. We checked in around 3:00 pm today. Steve (the owner) surprised us with some good news. Phew, he found someone to book our Saturday night. We were relieved. Wow, a breathtaking view of Manhasset Bay from our room. There are complimentary hot/cold beverages and snacks by the hotel lobby. Also, don't forget your complimentary breakfast. Our room was spacious, clean, and relaxing. I love the rainfall shower heads. The perfect spot for stargazing was sitting on the deck. We enjoyed our stay! Thank you so much, Steve and Cindie! I highly recommend Fathoms Hotel and Marina!

An incredible stay! Beautiful location, clean rooms, kind owners on hand 24/7. The best type of…read moreboutique hotel. Stayed while visiting family in town, but with the waterfront location and quick walk to town, I would absolutely vacation here as well. Already looking forward to my next stay at the Fathoms!

I rarely leave reviews despite staying in many hotels, including other locations of the Holiday…read moreInn, but I felt compelled to share this experience. During my recent stay at the Holiday Inn Express in Roselyn, I had an issue with the front desk clerk where I was yelled at and disrespected that I reported to IHG customer service/support. Unfortunately, my complaint was forwarded directly to the hotel manager, who was the same person I had the issue with. This creates a clear conflict of interest, and I doubt any action will be taken to address the situation appropriately. I have stayed at multiple hotels without ever needing to write a complaint, but this experience left me feeling dismissed and unheard as a guest. I hope that corporate management will review how guest concerns are handled to ensure fair and unbiased resolutions in the future.

We needed a pet-friendly hotel to stay at for a wedding in the area and decided to stay here for…read moreits close proximity to the venue. Don't let the outside look deceive you. The room was extremely clean after I did my usual personal inspection and wipe down. There is a pet fee for $175 which is comparable to many other hotels we have stayed in and there is also complimentary parking in the back, which we loved not having to look for street parking at night. The rooms are on the smaller side, but that is typical of some hotels in New York so it didn't bother us. It is also off the main road and within walking distance to a few sit-down restaurants if not wanting to drive for the night. If you are looking for a pet-friendly hotel in this area highly recommend.

This place had a great staff and comfy bed, but the walls were a little thin for a good night's…read moresleep. The room was a bit small, but I had everything I needed while working in the area... except a decent place for an afternoon snack/coffee. That would have been one thing I'd change. The restaurant downstairs was hit or miss depending on what you order (I guess that's true about most places). It seemed pricey for what you got (especially the drinks), but it was nice to have it right there on-site.

I want to preface with the rooms were nice and clean and we had no complaints in that area. The…read moreissue came with the interactions with the front desk employees on this past Sunday 5/24. We were there for a wedding and had gotten to the hotel around 8am to the brides room. The rest of the bridal party went downstairs to check in, because the link sent to our email to check in early was not working for us (it worked for others just not us for some reason). Check in was at 3 but as we had all gotten emails to check in early and couldn't, we went downstairs to check in. We understood that our room would not be ready until 3 but just wanted to pre check in as I've done MANY times before at other hotels. When we went down to the front desk to request this, the young woman working the desk was EXTREMELY rude WITH an attitude telling us that we aren't able to check in because they didn't have rooms yet. I explained that we dont need a room yet but that we got emails to check in early and it didn't work for us and we weren't going to be back until 1am. She responded again rudely telling us we can't check in with an annoyed facial expression. On top of that, we had mini gift bags that all the guests were to receive when they got to the hotel as the hotel had room blocks for the wedding. They were given to the front desk with the request to put them in the rooms for those there for the wedding. We were told this was no problem, as guests were arriving they had the bags behind the desk and started handing out multiples to each person even though the instructions were one per room and to be in the rooms. One of the guests went up to the front desk explaining to the women that they were supposed to be in the rooms already and one per room (again as we were told they can do this earlier in the day). She rudely, with an attitude, told her that "they don't do that" and they'll hand them out when guests are checking in "if they remember". Overall, the main issue was the lack of professionalism from the front desk women who were extremely nasty and miserable.

Just a fair warning. One of the managers with an accent can get off the rails with his attempts at…read morehumor.You get what you pay for here. Not great but not bad either. Solid choice. A fair 3 stars.

An ideal location for what we needed to have access to, and I would go back if I had absolutely no…read morebetter options for temporary lodging. The things that would make me hesitant about staying here again include (1) the absolute basic, bare minimum (or below) amenities of the room such as the limited number of power outlets and a television set with no stable picture and sound and (2) the day after arrival for our multi-day stay, the keycard locked us out. It doesn't help that there was little tp left in the bathroom upon arrival, and when I went to the front desk for an roll, I had to repeatedly ask if I could get a tp a dozen times. My other observation is that the level of friendliness (or the lack thereof) varied dramatically based on who was on shift. I would consider going back only for the location, if I couldn't find any other place to stay. Even then, it would give me a major pause. I wish them well.

I love walking in through here to grab sushi at their hidden Benny's Sushi inside. They've got a…read morenice sized chess board as soon as you enter, which is begging to be played. I got my first win on it the other day so if there is anyone reading this that wants to challenge me in a game of chess at the Inn at Great Neck, slide into my DM's! Jokes aside (half joking), this is an awesome local Inn with a ton of history. It's family-owned and in business since the 70's.. how cool is that?! Their Marco Polo bar is quite nifty too. It gives major speakeasy vibes and offers a great happy hour Tues to Thurs. The bartender was telling me about their BFF Night Package and staycation packages too. I think you get a deal on the hotel room plus welcome drinks and some apps. I'm not an expert on the deets so be sure to ask about them if curious. All in a all, a really convenient and interesting place right in the heart of Great Neck, one block away from all the hustle, so the street parking is actually quite available normally. Check em out!

We stayed at this hotel over Thanksgiving because we have family who live in Great Neck. It is an…read moreideal location within walking distance of many restaurants and stores, as well as the train station. The lobby is nicely decorated and has a bar. There is also a restaurant that serves complimentary breakfast. The hotel has five floors and our room was very spacious. It had two full size beds, a leather sitting chair, a desk, and a little kitchenette. The bathroom also had a large counter for holding all of our toiletries. The shower had good water pressure and hot water. Overall, a good experience.

It's a bare bones motel that just gets the job done. They have absolutely no frills other than…read morethat. The bed was comfortable, shower water pressure was great and the grounds were clean for what it's worth. It's in dire need of modernization though as the outlets were non existent, too much unnecessary furniture and stained furniture. It's good if you just need a place to crash if your attending an event in the area because it's 5 minute walk from the LIRR.

I wish I had checked these reviews first. They are accurate. The hallways look like a horror movie…read more Rooms are spare, no info about food or anything. Wi-fi was spotty. The valet kept trying to get me to pay him again after I had already charged the fee to my room. Kind of silly since my car was parked five feet from the hotel entrance. The breakfast was bagels and muffins from a supermarket. No juice or water. Nothing egregiously bad or wrong (except the wi-fi) but overall a budget experience without a budget price.

FRAUD CHARGES ON MY CARD!! This hotel is FILTHY and a rip off! The room was not exactly as the…read morewebsite. It was a micro room with no space to move around. The rug in my room was filthy and smelled like mold. The hallway smelled like dead cow and filthy. THEY HAVE PUT CHARGES ON MY CARD AND REFUSE TO CREDIT MY BANK! I spoke with a Stefanie 5X's and it's the same story that the owner lives in India and only he can credit my bank. Management refuses to talk with me. THIS HOTEL PRACTICES ILLEGAL CHARGES ON CUSTOMER ACCOUNTS! The BS that I have gone through to get my money back is NOT worth staying here.... CORPORATE OFFICES WILL HEAR ABOUT THIS AS WELL AS A SOCIAL MEDIA VIDEO TO WARN GUEST ABOUT THIS HOTEL!

This is the worst hotel I've stayed in in decades. The room smelled bad and despite my request that…read morewasn't mitigated. The TV was non-functional. The climate control was stuck on cold at an uncomfortable low temperature. The front desk was unhelpful as to all these issues. A bad experience.