There is likely not enough space for me to begin to list the multitude of issues I have had with…read morethis company, but here goes: 1. Several months ago one of their employees went into my master bathroom and shit. When I walked in and I found her shitting in my bathroom, the owner and I discussed it and I requested that the employee not come back to my home to clean and the owner agreed. The company respected that until December I walked out in my living room to see the same cleaner standing in my home and did not even say good morning to me. Now fast forward to January 5, they did it again. Brought the same employee to my home and when I told them that I would not be able to allow her to clean my home, but the other cleaner Alyssa is allowed to come in to clean, Alyssa told me it will just be her cleaning and she went to check in with the office manager Steve. Alyssa came back and said they will have to clean on another day because Steve said she can't do it on her own. They then proceeded to charge my card on-file and indicated that I refused access to the home which I have video recordings from my doorbell that I did not refuse access to Alyssa. They are the ones who refused to allow Alyssa to clean the home alone. 2. Very unprofessional services. They will be in the wrong and not apologize. They no showed on me back on Sept 29, and then gaslit me and said that my schedule got thrown off from vacations that I took several months prior. Up until that time, they were coming for the regular two weeks schedule, so I'm not sure how to schedule worked for several months and then suddenly did not work in Sept. They clearly messed up and had a scheduling error and instead of owning that as any professional Business would do they gaslight costimers. 3. The cleaning services was great in the beginning and then their attention to detail and level of cleaning drastically dropped. They would clean and my bathroom floors would be left completely dirty for several cleanings back to back. They were spraying and washing it down, rather than actually scrubbing it. See photos below. Several other areas of my home would be neglected from basic things like dusting the lights over my kitchen island, blinds, cleaning the backsplash behind my stove, cleaning the range hood, cleaning underneath the kickboards of the cabinet where several food crumbs would remain that my 19 month old daughter would constantly pick up. And there's so much more. 4. They scratched the outside of my new tub in my bathroom with their vacuum. 5. Please note that if you use this company, not only will you get unprofessional services, but they will have a nasty attitude that you are begging them to clean and they are doing you a favor. These are very inexperienced people trying to run a business and doing a very poor job at it. RESPONSE TO THE BUSINESS's REPLY. Using ChatGPT to reply to me is actually amusing and shows that you just don't know what you're doing. You can't even come up with an authentic response and a lack of education in your field. It truly baffles me that they will lie when I have video recordings and I am not bluffing. I just sent them proof that I have a video recordings. I did not address the employee directly. I spoke to the Action manager this morning and I said to her very calmly that I was confused because I had an agreement with the owner Kia for the individual to not return to my property. In fact, my video recording will show that the employee walked away while I was speaking to the acting manager to go back to their car and started cursing, she was the one who used profanities. As far as several site visits, management visiting and quality control, THAT IS A LIE. The owner Kia cleans my home. That's not a site visit, that was her coming every two weeks to clean and she was part of the problem. She's actually the one who did not clean my shower for 3 consecutive cleanings. If a company would lie, knowing that a customer have actual video proof....RUN! These are not the kind of people that you want cleaning your home. And I absolutely use profanity only after they left my property and charged my card today on January 5, 2026. Our long history of text messages conversations history will show that there was never prior any profanities used before that. I also downloaded and saved all video recordings from my camera anytime any discussion took place in my home regarding any issues so I have proof so keep lying and I'll show those as well. ANOTHER UPDATE: Company states that they're immediately refunded me that is a lie. Got an email indicating that I was charged and there is no email indicating that I was refunded and my bank account reflects the same. These people are DANGEROUS !! They are lying, knowing that I can disprove everything that they are saying.

Professional, responsive, and hard-working, Kia and her team were a pleasure to work with. I asked…read morefor a deep cleaning of my home and was honestly startled by how much they could accomplish in a single day at a fair price. I imagine I will be retaining their services for quite some time to come!

Shine Pro Cleaning is outstanding cleaning company that assured excellent customer service for…read moretheir present customers and their new customers with Professional Cleaning for Residential and Commercial I recently hired Shine Pro to some Commercial Building they blew me away with their Professional Service their Five Stars in my book you won't go wrong with Shine Pro Cleaning I highly recommend them they're work said it all

Requested move in service. Windows, cabinets, and shelves were not clean. Found roach droppings in…read morecabinets and shelves. Windows (from the inside) were very dirty. Moving is a very stressful and busy time so when you pay for a cleaning service and ask multiple times if it's a full service, deep clean - you expect everything to be done well. That was not my experience and it added more stress to the overall experience.

Good cleaning and had no issues. People were nice and hard working. Would hire again.read more

Responsive! Friendly! Personal touch!…read more Great move out clean, including oven, & microwave. Even came out for a second day when the water was accidentally turned off a day early.

We have had Terrific N Tidy now for about a month of weekly routine cleanings. The service allows…read moreme to focus on more critical tasks for our household. Because TNT has an excellent reputation, I don't mind paying a premium to secure their services. I have noticed routine cleanings by lower rated companies a little cheaper but, when folks are coming into your most intimate spaces you want trustworthy at the top of your check list. Although my retired spouse facilitates their service on a weekly basis, I have nothing but good news to share with Yelpers! This crew is professional and efficient! In my search for this dynamic team, I encountered no one in the area with such high ratings on Yelp or Google. That is where I pay the most attention to potential providers. I wanted to support a rising star in small business. I think I've found it! Thanks again Terrific N Tidy!

I've utilized their services on multiple occasions (several times for carpet cleaning, as well as…read moreon my hardwood floors). Needless to say, I'd highly recommend them! The cleanings I've received from your company, has been far better than some of the larger companies I'd utilized in the past. Thank you for the professional service...every time. Two Thumbs up!

From the owner: Allow us to bring over 20 years experience in commercial and residential cleaning services to you!…read moreWe specialize in carpet cleaning, stripping & waxing floors, and janitorial services. No job is too big or too small.

Lenora has been cleaning our engineering offices for almost two years. They always do an excellent…read morejob and are very easy to work with! I would 100% recommend this company to anyone! She did our initial cleaning when we first moved and our weekly cleanings and we haven't ever had a complaint!

I would like to highly recommend Fresh and Clean for home and commercial cleaning services. Lenora,…read moreHerschell and their staff have been great! I found their company through an extensive online search in August 2020, including Yelp, as I had a unique cleaning situation. I work remotely for a company that had an 11k square foot building that required several cleanings in the final weeks as interior renovations were finishing. I also needed a company that was willing to assist unpacking boxes and helping with "house" set-up, putting items away in rooms, cabinets, drawers. In addition, we needed wash/dry/fold of a large quantity of new bed sheets, bath towels and making up of the beds. Lenora and Herschell were both so wonderful to work with - very personable, professional, punctual and flexible. Lenora is highly organized and and along with Herschell, take personal pride in the work their team performs. They took great care to be sure the facility looked perfect for a scheduled photo & video shot. Plus, the entire team managed this project so graciously while following COVID-19 procedures. Fresh and Clean did such a fantastic job and we were so happy working with the team, that they have been hired on as the facility's permanent cleaning staff. Thank you Fresh and Clean! 5 plus stars!!

When I say I LOVE DOMINIQUE I cannot express how incredibly impressed I am by his service. He was…read moreso responsive when it came to communicating, so welcoming and kind, and the service he provided was unreal. I will hire him again and again. Can't believe how great of a job he did! The pictures don't do it justice. It smells amazing and everything is sparkling. I couldn't recommend In and Out Cleaning higher!

I wish I had studied English in school to fully be able to express how over the moon we are with In…read more& Out's services. We had a room + bathroom we had leased out and it was in a horrible condition. Cat litter clumped into the carpet, food stains, drink stains, mystery stains, it smelled awful, and the bathroom was... worse. Dominique was so kind (and so fast) and in less than two hours he had transformed the state of both. It came out CLEANER than when we moved into the house a year and a half ago. I can't recommend him enough. From end to end, it was a great experience. You found the team you need for cleaning, I promise!