There is likely not enough space for me to begin to list the multitude of issues I have had with…read morethis company, but here goes: 1. Several months ago one of their employees went into my master bathroom and shit. When I walked in and I found her shitting in my bathroom, the owner and I discussed it and I requested that the employee not come back to my home to clean and the owner agreed. The company respected that until December I walked out in my living room to see the same cleaner standing in my home and did not even say good morning to me. Now fast forward to January 5, they did it again. Brought the same employee to my home and when I told them that I would not be able to allow her to clean my home, but the other cleaner Alyssa is allowed to come in to clean, Alyssa told me it will just be her cleaning and she went to check in with the office manager Steve. Alyssa came back and said they will have to clean on another day because Steve said she can't do it on her own. They then proceeded to charge my card on-file and indicated that I refused access to the home which I have video recordings from my doorbell that I did not refuse access to Alyssa. They are the ones who refused to allow Alyssa to clean the home alone. 2. Very unprofessional services. They will be in the wrong and not apologize. They no showed on me back on Sept 29, and then gaslit me and said that my schedule got thrown off from vacations that I took several months prior. Up until that time, they were coming for the regular two weeks schedule, so I'm not sure how to schedule worked for several months and then suddenly did not work in Sept. They clearly messed up and had a scheduling error and instead of owning that as any professional Business would do they gaslight costimers. 3. The cleaning services was great in the beginning and then their attention to detail and level of cleaning drastically dropped. They would clean and my bathroom floors would be left completely dirty for several cleanings back to back. They were spraying and washing it down, rather than actually scrubbing it. See photos below. Several other areas of my home would be neglected from basic things like dusting the lights over my kitchen island, blinds, cleaning the backsplash behind my stove, cleaning the range hood, cleaning underneath the kickboards of the cabinet where several food crumbs would remain that my 19 month old daughter would constantly pick up. And there's so much more. 4. They scratched the outside of my new tub in my bathroom with their vacuum. 5. Please note that if you use this company, not only will you get unprofessional services, but they will have a nasty attitude that you are begging them to clean and they are doing you a favor. These are very inexperienced people trying to run a business and doing a very poor job at it. RESPONSE TO THE BUSINESS's REPLY. Using ChatGPT to reply to me is actually amusing and shows that you just don't know what you're doing. You can't even come up with an authentic response and a lack of education in your field. It truly baffles me that they will lie when I have video recordings and I am not bluffing. I just sent them proof that I have a video recordings. I did not address the employee directly. I spoke to the Action manager this morning and I said to her very calmly that I was confused because I had an agreement with the owner Kia for the individual to not return to my property. In fact, my video recording will show that the employee walked away while I was speaking to the acting manager to go back to their car and started cursing, she was the one who used profanities. As far as several site visits, management visiting and quality control, THAT IS A LIE. The owner Kia cleans my home. That's not a site visit, that was her coming every two weeks to clean and she was part of the problem. She's actually the one who did not clean my shower for 3 consecutive cleanings. If a company would lie, knowing that a customer have actual video proof....RUN! These are not the kind of people that you want cleaning your home. And I absolutely use profanity only after they left my property and charged my card today on January 5, 2026. Our long history of text messages conversations history will show that there was never prior any profanities used before that. I also downloaded and saved all video recordings from my camera anytime any discussion took place in my home regarding any issues so I have proof so keep lying and I'll show those as well. ANOTHER UPDATE: Company states that they're immediately refunded me that is a lie. Got an email indicating that I was charged and there is no email indicating that I was refunded and my bank account reflects the same. These people are DANGEROUS !! They are lying, knowing that I can disprove everything that they are saying.

Professional, responsive, and hard-working, Kia and her team were a pleasure to work with. I asked…read morefor a deep cleaning of my home and was honestly startled by how much they could accomplish in a single day at a fair price. I imagine I will be retaining their services for quite some time to come!

I hired Andrea for a deep cleaning session. Andrea is very friendly and has a strong attention to…read moredetail. My house is sparkling. I liked her work so much that I'll be using Andrea on a biweekly basis. Thank you Andrea.

SatinHands provided excellent cleaning service for my son's move in. The associate came in got…read moreright to work. She was on time, friendly, stayed committed to get job, not a lot of chit chatting and pointed out areas of concern. We all were amazing at the transformation of the space, the cleanliness, the smell of the house and how well she touched every surface. We will definitely use their services again. We will also refer them to all our friends and family. Thank you SatinHands, we are very pleased with the services you rendered.

My realtor recommended these individuals to do some work at my new home so I didn't think anything…read moreof it. When they offered interior and exterior painting services at a great price and included some fencing work I thought why not! Huge mistake. The quality of the work was terrible. No care was taken into areas where there was a color change, there were areas with peeling paint, no caulking was performed before painting, areas where dripping paint had dried, my plants around the home were sprayed with paint, and the fence door can't even open from inside the backyard. The only concern of this company was getting their money. They were very aggressive with a down payment and final payment before the project was even completed. They also left trash everywhere in my backyard and garage They promised to come back the next day and clean it up, but they never returned. A fan remote also came up missing and the owner never responded to my text asking what happened to it. Overall, it was a terrible experience and I was out a lot of hard earned money that I have been saving for quite some time. Please do not use this company. Do your research and check multiple sites for reviews before moving forward with any project. I am also having a similar experience with another company so please please don't let what happened to me happen to you and your family.

From the owner: Hi! We’re Leonel and Maria, a wife-and-husband team proudly running Top Line Painting & Cleaning…read more For the past 8 years, we’ve dedicated ourselves to delivering high-quality painting and cleaning services with the reliability and consistency every home/business owner deserves. As a small, hands-on, family-owned business, we take pride in treating every project like our own. Whether it’s a fresh, flawless paint job or a deep, detailed clean, our goal is to give each client exceptional results and a stress-free experience from start to finish. If you’re looking for a dependable, detail-oriented team that truly cares about your home and business we’d love the opportunity to earn your business.

I have to say this is one of the most efficient and reliable cleaning services i've had! I…read morecontacted the company for a same day deep cleaning of my home as i was leaving town and needed something quick and efficient, Dominique was beyond helpful and understanding of my concerns. She took time to pay attention to the little details and left my home spotless, she doesn't only clean but also organizes upon request as well. Overall i am beyond satisfied with my service and would HIGHLY recommend!

Jordan and his team such a amazing job we booked him for the next day to do as he suggested and get…read morea deeper cleaning. Again absolutely fantastic job, professional and let me tell you when it smells and looks clean I can get a good nights sleep. Very affordable and budget friendly but definitely went above and beyond. I keep forgetting to take pictures because it's just hard to good businesses these days.

We had a great experience with M.S. VIP Cleaning this past weekend. They helped with a move out…read morecleaning job and left my son's apartment cleaner than it was when they moved in! Great communication leading up to the move and responsive to all my texts. Price was very reasonable too.

Booked ATL clean for a move-in and was very happy I did. From the jump they were very responsive…read moreand keep me informed about everything from confirming the date , what time my cleaners will arrive, and forms of payment accepted. My cleaners name was Elvia and even though she was pregnant, she put in work, got things spotless, and got into all the nooks and crannies. They really went above and beyond my expectations even climbed on top of the counter and cleaned on top of the cabinets something I probably would've never done (sad to admit). I have to say I priced around and found that they were the best for what I was looking for. I would definitely recommend and rebook Atl clean in the future.

Honestly, they did an absolutely amazing job with my house! I scheduled a deep clean before hosting…read morefamily for the weekend, and the team left my bathrooms and kitchen completely spotless and sparkling. They were super polite and professional the entire time. Knocked off one star just because they are definitely on the pricier side compared to other local services, but for the high quality of work, it was totally worth it.

An amazing experience with this cleaning service, highly highly recommend! Will only be using this…read morecompany from now on after other mediocre experiences.... For 1b1b in fairly decent condition it was $195 base for a move in move out cleaning, an amazing price and an amazing job. The customer service was awesome with a simple call to set up the appointment, and the ladies came on time and were very friendly. The room was sparkling clean when they were done, and they even paid attention to the small details. They got rid of hard stains on the glass cookware too, really impressed with this company!

I never got an answer to my service request through Yelp nor did they ever answer my calls…read more I would have appreciated a simple,we do not take new customers,so I can finalize my plans instead of waiting. Very unprofessional!