After 6 months and several jobs done we are disillusioned with Bullet Automotive. We have had to…read moretake our vehicle back several times to have the "fix" fixed, charged $200 on a average more than originally agreed upon, picking up our vehicle just to have pieces dragging on the ground, a control arm and tie rod so poorly installed the shop we took it to after suffering an intense shimmy said "you should buy a lottery ticket, it's a miracle the wheel did not fall off!" The reason for two stars is we are somewhat complicit for continuing to go back. Beware of Bullets; I would steer clear, pun intended. You can trust me, this is our experience with them. ;D

It was time to do the PM replacement of the timing belt for my 20218 Honda Ridgeline. I obtained…read moreproposals from several local repair shops and the proposal from Bullets was among the most competitive. After selecting the 3 lowest proposals I visited each of those three shops to see their operation. Bullets Automotive has the feel of a small town business with big town capabilities. This is a family run business with two additional employees that I witnessed are treated like family. The owner, Bullet, feeds the employees a grilled or smoked lunch every day. He shows them that they are valued. That is important as happy employees tend to care more about their work and helping to grow the reputation of the business. Bullet's spouse handles the office very capably. While visiting the shop I witnessed her negotiating with a warranty company on behalf of another customer. It was easy to tell that she is knowledgeable and skilled at dealing with the warranty companies and the hoops through which they put customers and repair facilities. The job for my vehicle was scheduled for the following week and they accepted my vehicle on time. The maintenance was performed and completed within the promised amount of time and at the cost that was quoted. No Surprises. The total extent of the work was to replace the timing belt, water pump and pullies as well as replace the serpentine belt. Bullet saved the replaced parts and offered them for my review. The job was done well. Having moved to Florida from the north where I was connected and knew where to get the services I needed for anything there was a bit of angst associated with the process of finding a good, honest auto repair facility. I think that this is a trustworthy repair facility that does good work for a fair price. Bullets Automotive has earned my business and I will continue to use them.

very easy to get an appointment. The work was done in a great efficient way. And a very good…read morereasonable price.

Honest family run business. There's just about nothing these folks can't do to keep you on the…read moreroad. I've used them for many years & found them to be totally aboveboard.

I love taking our cars to Don's. They're like family. And it's owner, Bill, is a Master Mechanic…read morewith extensive experience and knowledge. They've worked on two of our Porsches and my '66 Austin 'Big' Healey and I can tell you this, "They know cars!" Best of all, they've always been fairly priced on all the work they've done for us, which has been extensive in the case of my Healey. I feel fortunate to have been sent to Don's when I first arrived in Vero. I haven't 'wasted' my money on less qualified mechanics. Thank you Bill and my thanks to your staff for their kindness and endless courtesies.

How not to treat a customer: On 8/24/26, I requested an Oil…read moreChange, power steering diagnostic, and check a tire for possible leak. On 8/28/26, I received a reply stating, I needed both batteries need replacement. I found that strange, you replaced the right side on 2/9/24 or 2 years and 6 months ago. I replaced the left in 9/22. The manager refused to replace the one they installed, Then you stated the front control arm bushings were torn; these were replaced by you in 1/03/24 on a bill of $8,816.67 with 24,619 miles. I now have 27,236 miles on the car in 8/31/26. The manager would not stand behind his work and would not repair, stating that's normal wear? I check the estimated cost to replace a steering pump, and a Bentley dealer is around $2,500 your charge was $4,600. Needless to say, I will not be using Don's anymore as they don't stand behind their work and the inflate prices, and try to take advantage of me Waring Justis, Jr.

The Ram 1500 this time. In-and-out in 20 minutes again. Every 5000 miles it's a no-brainer.read more

Went to a real mechanic. They said I need: Steering rack…read moreTires soon Brake caliper hose twisted and missing bolts Throttle body gasket and cleaning Drive belts Valve cover gasket All fluids changed(no oil sticker on car!) Brake fluid cap Battery mount and new terminals Paid these guys $150+ for nothing. They're shady. Avoid. Said the truck I bought was beautiful yadah yadah, turns out it needs $2k of work. These are the people that force everyone to know about cars, when I don't wanna care, I just wanna drive. Wouldn't even trust them to change my oil.

Excellent work. Fair prices. When you are given an estimated time for a job, it's always been exact…read morefor me. They are the only ones to touch our cars.

A real down to earth family owned business, treats your car with care and honesty, My Car loves…read morethese people, Wendy M.

I first visited this auto repair because it was close to home. I didn't have high hopes but was…read morepleasantly surprised because this shop is great. They were efficient, friendly and well-priced. The second time I visited, it was a very last minute request, I had to hit the road with less than 24 hours notice. I called Mike and asked if they could squeeze me in. He told me to bring the car in, I did, he drove me back home, fixed the car and then drove my car back to my home. After they check out the car, they call, explain what's needed and then take care of the problem. This is a gem of a business.

This is an awesome local service. Mike has helped me twice. Each time he went out of his way to…read morehelp. Very friendly and full of good info. I'll certainly make this my goto place for auto service.

Bobby's is the best mechanics in town IMO. It's like taking your car to a caring family member that…read moregoes the extra mile. The prices are low, and have asked them to work on 5 autos to get them up and running. They most graciously have, and am so grateful they are here. We have searched high and low for many years, and now our search is over!

We are part timers in Vero Beach and we had brake pads and rotors replaced Thursday at Bobby's Auto…read moreService at 1835 82nd Ave on my 2018 Jeep Cherokee. They are out west and worth the drive and have been in business for 34 years. Great customer service. Competitive pricing and they used CarQuest Platinum Rotors and Pads. After installation they took my Jeep for a 30 minute drive doing the proper break in of the new brakes. I was greeted by Steve and Shane the shop manager. At pick up we met Bobby the owner and had a great conversation with him. Having raced Porsche's for 12 years and used to do my own brakes and now due to multiple surgeries I'm physically unable to do my own work. In the past both of my jeeps have been serviced, strictly by the dealership in California and now my Jeep Cherokee is in Florida. Talked to Shane today about their brake in process and these guys know what they are doing. Will use them for my automotive needs on my Florida Vehicle. They also accept third party warranty reimbursements. Great team!

I did not go here for service - yet. I went because I'm considering buying a car that would be…read moreserviced here. It's used and I wanted to know what things might typically go wrong with this German import. The staff were amazing. Very knowledgeable. I'm a former auto mechanic but my knowledge isn't current. These guys know their stuff. No research required. They were extremely helpful. And I met the owner. You can tell the staff respect him but they don't fear him. Very professional all around. When I close the deal I will definitely utilize their services.

5 Star..... Excellent professional trustworthy service!!! I…read morehighly recommend them. They definitely go the extra mile ....

They charge 170 per hour not to fix !!!! Just to diagnose. In this case they will charge me $600…read moreper hour just to diagnose my headlight issue. Which I know is a light ballast + 800 for the part and 300 to install it. $ 1700 just for the headlight. And what is funny is they're big headed and rude no customer service whatsoever, sent me a message requesting more information and when I called he was like you have to come and didn't listen to any of what I have to say. All he said bring it here and we charge 170 per hour to diagnose it.

From the owner: VERO APEX offers a range of services to keep your vehicle running smoothly, including oil changes,…read moretire rotations, and brake inspections. With experienced technicians and state-of-the-art equipment, we provide top-notch maintenance and repairs for your car, truck, or SUV. We believe that the car-buying process should be an exciting, hassle-free process. When you shop at VERO APEX, we strive to work with you to find the vehicle that meets your needs and budget; not our sales goals. We work hard every day to offer a great selection of clean, well-maintained vehicles. We look forward to serving you!

I recently visited Mazzarell's Automotive, I wanted to cash in on my "Special Discounted Oil…read moreChange," (I had misplaced the Special Coupon), which was given to me after purchasing a 2013 Ford Edge from Mike Mazzarella at Mazzarella's Auto Sales. Upon entering Mazzarell's Automotive, I was greeted by the kind and knowledgeable Service Manager, Ashlee. As one could imagine, I was a bit skeptical about what all this 'discounted' service entailed. Well, both my oil change and service was treated as ALL 'Full Price' oil change/service at Mazzarella's. Ashlee was very patient and eager to answer all of my questions(Cost of a Normal Oil Change and service), along with address any concerns I had. She was truly a delight to work with during my visit. I would recommend this establishment to anyone who might have an issue with one of their vehicles. Rest assured, i realize this isn't a 'prerequisite' for any business; however, the Owners are 'believers.' To me, that that always does a lot to calm the fears and feeling of apprehension when taking the tremendous leap in allowing someone to work on their vehicle. For the record, about a week after my visit to Mazzarella's Automotive, I received a letter/ and coupon in the mail. Needless to say, I have already given it to my best friend, and she will be taking advantage of this great promotional in the very near future. This business has at least two new customers now....not too shabby. PS: I saw Ashlee earlier this week at a store in Vero, and I was so excited to see her. I waved at her and cheesed really big...she looked at me as if I had lobsters growing out of my ears. I'm sure she has a lot of long days and sees lots of both familiar/unfamiliar faces. I just thought it was funny. Keep up the Good Work!

Called the business to receive a quote for an evac and recharge, before I could finish speaking I…read morewas cut off and told that they don't perform just evacs, I tried to advise the lady I wasn't finished speaking and needed the system recharged as-well. If they can't take the time to speak with you over phone then they can't take the time to make sure their work is done properly I would stay away from this shop.