We have worked with this amazing jewelry store before when we needed my wedding ring resized. They…read morewere very polite and accommodating with our needs. We recently revisited to have the same ring (10 years later) reshaped into place as it had become warped over time. Within minutes it was back to perfect and the kind gentleman didn't even charge for me for the service. It was unexpected and very generous of them to do. Thank you for being good to us again all these years later!

After going to a few different jewelry stores, we settled on Prestige. Phyllis is absolutely…read moreamazing. I had an exact idea of the ring I wanted. She brought that ring to life. Totally custom-made. It is absolutely stunning and I get compliments on it all the time. I still can't believe she was able to get it so perfect. I was very specific with what I wanted! We will return to this store to get our wedding bands made. The customer service is next level. I would recommend this shop to everyone!

Good service in Irvine location They are profesional & they…read morehelp you Excellent customer service

I recently visited AAA Family Gems to sell some jewelry inherited from my mother-in-law. Not only…read moredid Trey and Tony give me a better offer than another jeweler, but they were tremendously more professional as well. Their attention to detail and transparency in the process were especially impressive. I will be returning to this true family business!

This place has a nice display of useful items. I bought a beautiful rope chain for half of what it…read morecosts at a traditional jewelry store. They offer lay away, making it possible for anybody to afford something nice. Besides jewelry, they have musical instruments, electronics, photography aids, tools and more... Check it out.

Terrible shop, tried to offer me Pennie's for a chain worth 15k lol then had no real explanation…read morefor it.

this man a thief. I bought jewelry from him and didn't like it. after I returned he and he…read moreconfirmed he received it he refused to process my refund and stole my mone. I had to get the police involved

I contacted this place on the phone, they told me a quote of $2 less than spot price for silver.. I…read morebrought a large amount for them to buy. When I arrived, they changed their mind and wouldn't keep their words. I ended up losing a $5 per oz.. I brought many ounces. Over 200+

I am speaking of only one incident I had there in the MB store. Over the years I have visited and…read morefell good about our dealings but then I went to sell a bracelet that on line seem to be a good resale price . Well I guess I was wrong because the price I was given was very low. Trusting this buyer I sold it. The thing is, I forgot to get a quote that included the diamond. The buyer did not even mention to me that it was there. The buyer took a picture of the piece with the sellable gold, but hide the diamond by having it on the bottom. I am sorry but it has being bothering me. I do not think I am wrong . Just have to be careful.

I rarely leave negative reviews, but my experience was so disappointing that I feel it's important…read moreto share it. From the beginning of the conversation, I was met with an incredibly rude and dismissive attitude. Rather than listening to my concerns or attempting to provide professional customer service, the individual I spoke with repeatedly interrupted me and spoke in a disrespectful manner. What stood out the most was that she seemed far more interested in bragging about her five-star reviews than addressing the issue at hand. A business's reputation should be reflected through its actions, not self-promotion.

She said YES! She's obsessed with the ring and her girlfriends are all blown away. Thank you so…read moremuch to the ladies and whole team at A&A - forever grateful!!

They have such a great selection of findings and the prices are amazing, especially with how high…read moregold is right now. I had no idea what I needed, but the staff guided me through everything. So happy I found this place!

Love Sam's! Fast, friendly, professional, incredibly skilled…read more I brought in a vintage cluster ring from my grandmother that needed pretty significant resizing from an 8.5 down to a 5, and he did it beautifully without sacrificing any stones. When I went to pick it up, I brought in a watch for servicing and some more jewelry for Cleaning. All of which is completely reasonably priced. I'm really looking forward to having them make a custom piece for me with some loose stones I have. The entire staff is just such a pleasure. I get the impression that regardless of what you bring in, or what you need done- They treat it and you with the same care and respect as they would the Hope diamond. So happy to find a jeweler I can trust!

Had my wedding ring resized here and it came out perfect -- fits exactly right, and the new rhodium…read morecoating looks great. They also handed me a free cold water at both drop-off and pickup, which was very welcome in this heat wave. Really happy with the work. Highly recommend if you're in DTLA.​​​​​​​​​​​​​​​​

Thank you so much to George and his family. We got our wedding bands custom made with them and they…read moreturned out perfect. As soon as I saw our rings, it was better than I'd ever imagined. Not only were they patient with our small adjustments but the turnover time for picking up the rings and the price was incredible. We recommend everyone we know to work with them!

I will give 10/10 For my 20 year anniversary, my husband…read moregot me a solitaire set w a sapphire ring. It was good but I wanted lower setting and ring was little too tight. I called George and see if he can make a new set for me. My daughter loved sapphire ring So I gave my plain one and re made a new wrap around sapphire wedding band and custom made solitaire w thicker band. Since, I had an original wrap around wedding band, this new set compliments my solitaire so well. He was super patient. Highly recommend this place.