Dry cleaned a suit, and I mean really dry cleaned it - not just the ol' press and pass deal - for…read more$12.50. Plus, it was done the next day on a 1pm drop off. No extra charge. Tack this performance on to a voluntary 10% off the girl's metric ton of to-DC's and the same turnaround time, and you've got yourself a five star cleaner. Kudos!

Chiming in with praise! I have been a customer for about three years and it by far the best cleaner…read moreI have used. They are friendly, efficient and reliable. I moved to Medford around 2005 and used another cleaner just a few steps closer, but the cloths seem to come back dirtier than I dropped them off. Grace is different. Everything is fresh and really clean. Buttons are fixed, hemlines fixed and they even grabbed my laundry bag to clean it too ... free of charge ... just for good customer service. If you care about your cloths, you will have a hard time finding equal service anywhere. A real highlight in Medford Square!

This has been my go to place for over 10 years! I love the service and turn around time there has…read morenot been not one time where I have been disappointed. 10/10 recommend. They do everything from tailoring my dresses to hemming my pants it always comes out great!

We had an emergency pressing need for my son's wedding. They helped us out and got it done --…read morebeautifully-- in an hour. Highly recommend!

they really do good jobs here. I have used them for a while since 2020. and they just are very…read moreresponsible. clean the items well, even those tough small spots on shirt, they remove them well. but the timing can be tricky however given that covid messed up with every small business, just expect a bit delay which is reasonable

Joseph's Cleaners is the best dry cleaners I have ever used. They are friendly and accommodating…read more My shirts and suits always come back perfect. The prices are the best I have seen in the area. They are fast. Never taking longer then a couple of days and faster if requested. They use modern systems and are able to email your receipt and notify you by email when your items are ready for pickup. Not married to the ticket as they can look you up on their computer. Barcodes are used on the clothes so drop-off is quick and easy. I have also had minor repair work done there and the work has been terrific. 24-hour drop-off is very convenient. Once I dropped off shirts after 9am on Saturday. I explained to them I had a meeting on Monday morning I needed one of the shirts for. I was told they were super busy but could have them done by 8am on Monday morning. That will work I thought. I received an email 3 hours and 7 minutes later my shirts were ready to pick up. Wow that is fast! Made my Monday morning go much smoother and the meeting was a success. Definitely glad I found this place. Check them out.

Still remains the absolute best place to have dry cleaning done or tailoring completed! Fair prices…read morefor good work and quick turnaround. Wonderful establishment and craftsmanship!

Needed a new zipper for my long puffer vest. Karen was very pleasant and did a fantastic job--much…read morebetter price than another tailor I checked. Great work, fair price, and adorable little dogs. Highly recommend!

extremely quick service and very friendly staff. takes venmo which is convenient. reasonable price…read moreand good work

I just picked up my wedding dress, plus three dresses with lots of sequins and embroidery and they…read moredid an excellent job! My wedding dress had gotten pretty dirty at the bottom and they did a really amazing job cleaning and restoring it. The dress is beautiful again and I'm so happy. Thank you!

She altered wedding dress for my wife last minute, and did a wonderful job! We are so grateful for…read moreher quick work. She only charged us small fee for this even though it was expedited as we requested it to be done within couple weeks. Such a life saver and honest business. She will now be our only dry cleaner we will use in the area!

The woman who works here is a miracle worker! She altered a bridesmaid's dress for me, made it fit…read moreperfectly, and didn't even blink when I said I needed it done in less than two weeks. I delivered a wrinkled ill-fitting sack and she gave me back a sleek, pressed, fitted gown. I would trust her with any garment--she is very skilled!

Great service and they do a fantastic job on your clothes. They always look like new when you pick…read morethem up!

Absolutely awful experience. This business is completely unprofessional, dishonest, and impossible…read moreto work with. I brought in a $250 dress that they damaged, and instead of taking responsibility, they sent it to Nordstrom without my permission pretending to be me in order to get a refund. That's not just shady, it's unethical and potentially illegal. They offered me $50 and a refund for the cleaning, as if that would cover the damage or excuse them for impersonating me and sending my property somewhere without asking. They take no accountability and try to gaslight their way out of every situation. They hide behind being a "small business," but that doesn't excuse this kind of behavior. Being a small business means you should operate with more integrity, not less. Save yourself the headache and go literally anywhere else.

First off, the dry-cleaning we had done here was fine. No complaints…read more But. Rude, rude service. My husband dropped off a few things we needed for a wedding here. He walked over the day before they were due to be ready, just to see if they were done early. He was met with "they'll be done when I said they'll be done." The next day when I went to pick up the clothes, the store was open, but there was no one at the counter. I rang the bell several times, called out, and a few other customers entered the store behind me. Finally, I walked to the back to see if someone was there (my thought being, what if someone is hurt?!) Finally a woman poked her head up and immediately yelled at me "for being in a private area." I'm not asking to be treated like a Queen. But basic decency is something I look for in a local business. With so many options in the Somerville area, we'll take our business somewhere else that treats us with a little respect and cordiality.

I've been going to Fashad at Clevergreen for a few years now and, as the four star rating would…read moreindicate...I'm a fan. Their prices aren't the lowest around, but this is a great example that you get what you pay for; I've yet to have an issue with stains not coming out or clothes coming back from Clevergreen smelling of chemicals like you had them cleaned by a Halliburton fracking operation. The one time there was a mixup with my clothes (actually, I think it was the first time I brought anything to this cleaner...) they went the extra mile to make sure I got my clothes back as quickly as possible, apologized for the inconvenience, and took the charge off my bill. On the negative side, some of the comments I've read about the customer service from folks other than the owner (Fashad) aren't totally wrong. Sometimes when you walk in, there's no one at the counter and you have to wait for someone to come from the back of the shop...and that someone doesn't always seem too pleased. When I weigh the pros and the cons, I think the pros win here. I've had so many challenges dealing with other cleaners that I just don't get from these folks. Granted, they're not perfect, but I think they're sincere in wanting to do a good job and, yes, the screaming Liberal in me loves feeling like I'm doing something good by working with an environmentally friendly dry cleaner, so....maybe I'm a little biased....