The best store in Elgin--hands down! Their customer service is truly unmatched. Our visit feels…read morelike stopping by a place where people genuinely care. The staff is always friendly, helpful, and welcoming, and the gentlemen there never fail to check in and make sure we have everything we need before we leave. Their kindness and attentiveness really set them apart. They also go above and beyond when it comes to customer care. Even when we arrived close to closing time--later than the hours listed on their website--they still welcomed us warmly and never rushed us. That level of patience and respect is rare and truly appreciated. One of the things I appreciate most is the wide variety of items they carry. Whether we need keys made, jeans, boots, pet food, or accessories, they always have it in stock. They also offer a great selection of tools and supplies for both the garden and the farm, making it a reliable one-stop shop for almost anything we're looking for. It's rare to find a store that consistently has exactly what we need--and even things we didn't realize we needed! And to top it all off, they add thoughtful touches that make customers feel valued. This year, we even got to choose a free calendar for the new year from several beautiful designs. It's small gestures like that which show how much they appreciate their customers. Good-hearted, knowledgeable, down-to-earth people who treat you like family--this store has truly become one of our trusted places. Thank you for always being there whenever we need you! I would recommend this place to everyone.

Great selection and good prices. Friendly and knowledgeable staff. Good selection of pet supplies,…read morelawn & garden as well as Farm and Ranch.

We have been going to this office for quite some time. We started going to it back when it was…read moreElgin Vet Hospital, them Elgin Small Animal Hospital, and continue to go to this day. We LOVE LOVE LOVE Elgin Family Pet center just as much as we loved Elgin Vet Hospital. We have seen many Doctors come and go and always have had top notch care. We have seen Dr. Thevis, Dr. Sirmons, and most recently Dr. Branndon. All are very sweet, caring, knowledgeable, and have never tried to push anything on us. Have the prices gone up over the years? Yes, but what has not gone up? Most recently we had our senior dog hurt his back and have to stay at the hospital for several day. When we got the bill it was very reasonable for a hospital stay. The staff is amazing and always has been! We love Veronica, Sarah, Mallory, Fran, and Jenette. They always are happy to see us walk in the door and my dogs love getting love from all of them.

I have to say anyone who deals with me when feeling like you are going to lose a pet is awesome. I…read morehave a Bull Terrier that swallowed something. They worked with me every minute of the way and found an affordable place for me to have surgery. They went way beyond what they needed to and were patient with my emotions when afraid of losing my dog. I work in healthcare and though I work with humans lol they went way beyond to help me save my dog. I will be forever grateful.

Y'all, we cannot rave enough on how amazing this place is, especially Morgan!!! We took our German…read moreShort-haired Pointer for the week 4 week program since she was less than a year old with ALOT of energy, and WOW!! We picked up a well-mannered, obedient, skilled pup. Morgan is absolutely amazing and spent so much time being patient answering our 637282612 questions thoroughly and training us humans also. She's enthusiastic, energetic, and so nurturing to the dogs... AKA she is made to work with animals. Be reassured that your fur baby is in the best hands with people who genuinely put the animals before the money. We will definitely be sending our lab for training here! Thanks so much RMK and Morgan

I have placed my lab retriever at Redmark for boarding and training for one month periods three…read moretimes over the past 1-2 years, and i have only great appreciation and respect for their trainers, owners, property, and facilities. They clearly love dogs and are patient in teaching their client dog owners/handlers how to better work and train their own dogs. They are also generous volunteers in helping retriever clubs in various ways, and provide quality obedience training as well as more specialized training such as gun dogs, hunt tests, etc. I also applaud their newly introduced boarding discounts for individuals affected by the Covid19 virus fallout.

We knew our 14 year old golden retriever, April, wouldn't be with us too much longer. It still felt…read moreunexpected and we had to look into our options on short notice when her health deteriorated rapidly. These folks could not have been more caring and compassionate at every step. They were responsive and scheduled an appointment around our needs. They care and it shows. Everything is done in your home, eliminating the anxiety on your pet of going to the vet. I hope I never have to call them again, but I'm very grateful knowing they are around.

Although I didn't end up using Compassionate Pet Vet, I still am leaving this review because of the…read morepromptness and thoughtfulness of they showed. They responded to me very quickly, and allowed me to schedule with them for an at home euthanasia. Unfortunately we had to go another route, but again, their professionalism and compassion speaks for itself. If we are ever in that situation again, we will absolutely not hesitate to use them. Thank you for y'all's service...

Daniel is amazing!! I have a doberman Nova who is reactive and I needed a lot of help with her…read more Daniel has helped me so much! I have been to another trainer before and what Daniel has taught me is so different. The way he is able to see the dog's body language, explain it to me, and react to it properly is crazy! He is very thorough and makes sure you understand what's going on before moving on. I have seen such a difference in Nova and her behavior even just after the first week, it's like two completely different dogs. Daniel is someone I would recommend to anyone struggling with their dog and I will never use anyone else for my future dogs.

We have a 100+ lb, 8-year-old German Shepherd named Tore with serious anxiety and aggressive…read morebehavior. He is a very intelligent dog and generally very obedient unless there is a stranger or another dog nearby, in which case he would become completely uncontrollable. We had paid many positive reinforcement oriented trainers to help us out when he was younger and less aggressive, which helped establish the obedience but did little to curb the impulse control and aggression. He was manageable for the first 5 years or so, but as we had kids and they got older we prioritized working with him less and less and he regressed into a very bad state. Up until about 6 months ago the aggressive behavior had never been targeted towards our family, however we had an incident where he gave my son a warning bit on the hand. My son had reached out to grab his collar to try to bring him inside and he didn't want to go. The bite was definitely a warning and not intended to do damage, but still left a rather deep puncture wound and an even deeper relationship damage between the kids, my wife, and the dog. Our vet recommended euthanasia. We contacted numerous trainers who were either unwilling or incapable of working with him due to his age and the bite incident. We finally happened upon Daniel who was provided to us as a reference from one of the trainers who said no. Daniel was the breath of fresh air that we needed. After a brief consultation, he very calmly and clearly explained the root cause driving Tore's behavior, much of which was frankly on us, which we expected. He felt confident Tore could be rehabilitated and that he could teach us how to manage him long term. Daniel accepted Tore into his 6-week board & train program where he takes the dog M-F, gives him back for the weekend, then starts again on Monday. Throughout the program Daniel provided updates on progress and was always available for questions. While this was not an overnight magic wand, we noticed an immediate and significant difference from that very first weekend that Tore was back in the house. We are now wrapping up week 7, the first week after conclusion of the program, and Tore's presence in this house is a night and day difference. There are still hiccups (he is 8 after all), we've had the growling incidents when he doesn't want to comply, and he still gets worked up at strangers and expresses anxiety in certain situations, but the key is that it is now manageable, and we can get it to stop without having to throw him in a different room. Further, it gets more quickly managed with each passing day and incident where Tore is put to the test. Do not get me wrong, Daniel will not help you if you are not willing to put in the work, and it is a lot of work. Full Stop. But I firmly believe that this man can rehabilitate any dog if the owner holds themselves accountable to the structure of the program. I appreciated Daniel's communication style, once I opened the door for it our conversations took on a more casual tone that I enjoyed. I felt and continue to feel that Daniel truly cares about Tore and has a passion for what he does. He provided quite a few add-on services that most would have charged for and he didn't. For example, he helped us manage Tore for a vet visit to take a look at a potential leg injury (in-office vet visits were something I frankly didn't think would ever be possible for this dog). He also offers boarding services at a very reasonable rate for his clients which is a huge win for us (he's boarding Tore for us this weekend so we can go see family for Thanksgiving). Highly recommend Daniel's services...and bonus - you're supporting a veteran owned business if you hire him.