New Had an AMAZING experience working with JMI Limousine!!…read moreFrom the moment I called till we were dropped off after four magical hours in their stunning luxurious Mercedes Sprinter that I rented to celebrate my son's 17th birthday. They allowed us to visit and sample all limos prior to booking, they were gracious, patient, helpful and accommodating. Mason the person who greeted us and showed us the vehicles was wonderful! We requested that he'd be the person to drive us on the event date, and he did not disappoint. The sprinter we rented was immaculate with ice and champagne glasses (served sparkling cider to my teen and his friends), water on ice, a killer sound system & a very cool light show. I have called a few other limos services, JMI stood out not only for their best pricing, but also their superb communication and customer service. I have never seen my son happier! We are not rich, but making lifetime memories is important to us. Worth every penny! Rent a limo from JMI you won't regret it. Life is short. Thank you JMI Limousine! Can't wait for our next ride with you (Senior Prom!).

We reached out multiple times requesting a quote but never received a response--no return phone…read morecall and no reply to our online request. Based on this lack of communication, I can't recommend this company. Responding to inquiries is a basic professional courtesy.

When my children were planning my 70th birthday celebration, they wanted to include a winery tour…read moreof the Willamette Valley. When it became hard to figure out who would drive, they all agreed, "Limo"! I'm so grateful we chose Portland Luxury Town Car & Limo. I contacted them through their website and received Billy's response within 10 minutes! We were looking for a last-minute reservation, and Billy was a pro at making it happen. On the morning of, Billy picked us up in a brand-new Cadillac Escalade, gleaming and stocked with bottled water, and asked us what music we liked. This got the party started! He even took a video of us all getting in to record this special occasion. We wanted to visit three wineries. Billy offered great recommendations, and we took his suggestion and switched up our last stop. WOW! What a great choice! We are all still buzzing about the great experience we had with Billy and Portland Luxury Town Car & Limo! We will definitely hire them again! The booking process was seamless, and the communication regarding pickup locations was excellent, and five stars for professionalism. We had excellent service from start to finish! We will definitely hire them again! Thank you, Billy, for making our trip so memorable."

We were celebrating in Oregon wine country and used this service. We were fortunate to have…read moreBilly(owner) as our driver and he was terrific. We rented his new luxury sprinter for the 9 of us and it was dialed with very comfortable seats and an excellent sound system. Billy was prompt and professional. We would recommend his services and we plan to use him in the future.

We used Marquee Chauffeur for rides to and from PDX when our family did some traveling. We were a…read moregroup of 8, and our ride was a really nice Mercedes Sprinter. We had a really comfortable ride and our driver was extremely friendly and helpful with our heavy luggage, and had water ready for us. We would absolutely use this firm again, and I can happily recommend them.

I ordered car service to surprise my mom for a special event we were attending in Portland. I had a…read moregreat experience throughout the whole process. Ilyas responded to my quote request and subsequent messages immediately. He was friendly and personable and took the time to answer all of my questions. The driver, Nasir messaged me when he arrived to pick us up and provided exceptional and professional service from that point forward. There was water in the vehicle, it was very clean, calm atmosphere and he drove very safely. He was very flexible with the pick time so if I needed to change it, I could just message him the new time. We experienced the same professionalism at our pick up and ride home. I would definitely use this service again.

What superb customer service! Rex was amazing and took such great care of our transportation needs…read morefor a press trip. In true travel fashion, our guests were slightly challenged with delayed flights and missed connections BUT Rex was able to coordinate adjustments timely and with thoughtfulness and ON THE SPOT. He was extremely communicative and made sure that we didn't have a thing to worry and that our guests would arrive to their destinations without any further hiccups. I would highly recommend A VIP 2 PDX and will certainly do business with them in the future.

Great service! Last minute wedding party, the van was fun and driver was great. Would rent again.read more

We rented the sprinter limo and it was perfect for our group of 9. The driver was great and…read morefollowed COVID regulations. It was very clean and I would totally use them again.

Tried to book a party bus for a corporate event and emailed back and forth several times with long…read moredelays for some reason. Finally got an emailed/written quote and then emailed more trying to confirm the booking and pay but nobody would reply. i called today and was told nothing is available for the date needed, even though they said a week previous it was. if they would have replied to my emails asking them to call me so I could pay, then maybe the party buses wouldn't have been booked. overall super disappointing and had to rent from another company. lost a customer due to unresponsive communication.

Recently used PDX Elite on a round trip Beaverton / airport trip and they were fantastic. Cars were…read morespacious and very clean. The gentlemen we had were friendly and took care of all of our luggage. The company has great communication. We were scheduled to be picked up at 4:45am but at around 9pm the night before I started getting nervous that we should leave a few minutes earlier, so I sent them an email asking if we could leave at 4:30am instead, really not expecting anyone to respond in time. They actually emailed me back within 10 minutes and confirmed the earlier pick-up time. Then, our return flight landed at PDX (an unheard of!) 40 minutes early. As soon as we touched down I texted the number to see if there would be any way someone could come pick us up for 40 minutes earlier than planned, again not necessarily expecting a response - especially since it was close to midnight. However, they texted me back instantly that my driver would be in touch with me soon, and sure enough our driver texted me within a few minutes. By the time we grabbed our suitcases off of the conveyor and walked a few minutes to the curb, our driver was already there and waiting despite us being 40 minutes early - and, again, it was close to midnight on a Wednesday. We are customers for life!

Very nice and on time. Great communication and super chill driver. He also was able to give me…read morerecommendations for food in the area which was a great help.

HUGE safety concern!! We reserved the Mini-V party and were driving on I-205 when the buses doors…read morestarted rattling and flew open. We had to pull over and our driver secured the doors back shut... then this happened 3 more times. It was really scary and someone could have gotten seriously injured!! I'm frustrated that I have not been able to get in contact with a manager to address this issue and want to prevent this from happening again. Our bus driver said the issue with the doors was known, and parts were on-order which means this could have been prevented and I do not appreciate the decision to allow us to ride on the bus. This was such a negative experience since our driver was also 30 minutes late to pick up (she went to the wrong address) and stopping 3 times on the freeway caused us to have to cancel our stop, and turn around to get to the event we were planning on attending. I've been trying to get in touch VIP PDX for 2 weeks, and my calls and emails have not been returned... Do yourself a favor and do NOT book with this company.

VIP did a great job at my daughter's wedding on 8/17/19. Tina was courteous and prompt. Very…read morepatient with our party of 14 going everywhere. The bus was clean and cold water as promised. I would highly recommend them to anyone. Great experience..

My friends and decided to visit Portland for the weekend. For some, it was their first time there,…read moreso I wanted to take them around to see the city, eat donuts, and drink beer. Since we had multiple stops and there were 15 of us including 3 toddlers, it would have been a huge hassle to call so many Ubers/Lyfts. Not to mention all the heavy car seats that we would have had to carry with us to each location. My solution: renting a private bus! I reached out to multiple shuttle companies, but Shanghai really stood out to me. Dusty responded almost immediately and was very helpful in providing details about their pricing and buses. While my main goal was really just to safely and efficiently get my group to the various spots, it was a plus that Shanghai's bus also included a karaoke machine. Once we decided on the terms and details, Dusty sent over a contract within the next few days. The morning of our ride, Dusty texted to let me know our bus was on the way. Our driver, Ron, arrived a few minutes early, so by our reservation start time, we were all set to go. He was professional, kind and drove cautiously. As it was raining, I appreciated that he dropped us off as close as he safely could at each location, and then picked us back up when we were ready to continue to the next spot. The cooler was also stocked with ice, as promised. We ended up riding the Solid Gold bus, which is literally a converted school bus. I must admit this was very different from our typical sprinter party bus experience. For one, I had never ridden a party bus with kids before, and blasting "Wheels On The Bus" instead of dance music was such a different vibe. Lol! The bus was unique and had a vintage feel -- very Portland. Given our situation, I actually preferred this over the dark, tinted windows of the sprinters we are used to. The Solid Gold allowed us to see the city during our rides. We got a lot of stares every time we pulled up to a donut shop or brewery, but it was a fun experience. Everyone had a great time, especially the kids who now point out every bus that passes by on the street and say they want to go back to the party bus!

Our guests are still taking about their bus ride. We did the Solod Gold karaoke bus that fits 40-…read moreand people LOVED it! Plus we knew they would make it home safely. Shanghai is easy to work with and showed up on time. It was nice that our guests ended their evening with such a great experience. I am so glad I found these guys!!

I booked a round-trip fom my home out in the blueberry-bushes to-from PDX for an emergency flight…read more My pickup time from home was 0630, and my pickup time for the return flight (at PDX) was 2300 (11pm). In both instances, Mark was there before the scheduled time, with a splendidly-clean vehicle. For the return pickup (at PDX), he was there, at the curb, waiting for us to emerge from the terminal, and signaled to us just as we walked out the door. Amazing. The limo was equipped with beverages, and Mark was so very helpful and accommodating. And THE PRICE - it absolutely amazed me how reasonable it was for the services they provided. ABSOLUTELY CLASS-A-1 SERVICE.

Great service! Used them last summer to take our family to the airport. On time and polite. Good…read morevalue as well. Thank you!

Wow! This company and the people they employ are just simply extraordinary! On a whim, I rented a…read more20 person limo bus for a wine tour in Dayton this April. Sarah assisted me with the limo reservation as well as the winery reservations. She put in so much time and effort to make the day special for us! She was just amazing. Kawika was our driver and boy did he have a challenging bunch of rowdies to deal with! He was so incredibly nice, accommodating, punctual, thoughtful, helpful, FUN, patient...the list goes on and on. There aren't enough positive adjectives to describe how awesome Sarah and Kawika are. Thank you to Aspen, Sarah and Kawika for a PERFECT day enjoying the beautiful Oregon wine country!

For my husband's 50th birthday party, we selected Aspen to provide our transportation for a 3 stop…read morebeer crawl. We chose an awesome 26 person party limo that was to include all the bells and whistles (Bluetooth stereo, lights and what not) and purchased decorations and set up the playlist for our guests. Literally 5 minutes before the limo bus was to arrive, we get a call from (a supervisor?) Sarah saying that there was a mechanical issue with our limo and that they would be sending an alternative one. Well, what arrived was a 50 person charter bus with no working Bluetooth radio. I had to run in my house and grab a small handheld Bluetooth radio just so we didn't ride in silence. And while it was nice to have a larger bus, it was actually too big. People were so spread out with the traditional seating, we weren't able to socialize (the whole point of us choosing the other style). Our driver Raul was fantastic and the bus was clean and stocked with plenty of water, but he arrived late and we didn't leave on time. That ended up cutting our first stop's time by 30 minutes. Also, we had a strange situation happen where the back door blew open while we were on a bridge and our driver had to pull over to close it. Pretty wild waving to the cars riding behind us while in motion. While our event was salvaged by our understanding party goers and a happy birthday guy, I am deeply upset with the switcheroo I felt was played on us. I didn't want to go online and complain but we did not get any follow-up from an email sent requesting a partial refund as we didn't get what we prepaid for. $2k is a lot of money to be spending on a basic bus with no stereo. I would not recommend this service as they didn't provide the product paid for, and they didn't try to right the situation afterwards. 1 star for the friendly driver and clean bus and water.