Visited Roy's Fishing Supply located in Aiea / Waimalu. They have an awesome selection of fishing rods both factory and custom. Behind the counter the selection of reels is very impressive. Good selection of fishing gear to fit the majority of your needs and wants. Pricing is in line with the market. Staff members are attentive and very knowledgeable. Definitely recommended read more

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Roy's Fishing Supply store is among the best stores for my hubby who's been coming here for years. Fishing gear, lures, lines, floaters, scales, coolers, Roy's Fishing T shirts, IZUO Water Tabis & lots more. Friendly service & lots of parking. Located in Aiea Waimalu, on Hekaha. read more

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Birthday boy's birthday tomorrow so I called him and asked...do you want cash for your birthday since you're leaving for Japan next week or a Roy's gift card? You know your g-son's a true fisherman when he says with no hesitation Roy's gift card please! Taking Ms Sofie with me we headed to Roy's Fishing Supply in Harbor court, across Kam Hwy from Waimalu Strip Mall. This shop is always busy but they have plenty of workers to help. Four today and all seem to be experts. Lots of questions from the couple from Indiana. Pulling stock for the local guy saying he wears a large camo pants but not...try 2x gonna feel so much better. Phones ringing and patiently handled. Me? I just want the $200 gift card, the 2X Fishoholic Shirt (see www.facebook.com/BendYourRod for your viewing pleasure and a Chili Pepper Water that another friend told me I have to try. Mission accomplished, now home wrapping for tomorrow's party. read more

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I'm local and support local however Roy's Fishing Supply probably has THE WORST service topped with arrogance. They don't value customers. It's as if you don't exist or you're in their way. Perhaps they're just tired and hoping to retire? The only thing they got going is their location which for me is convenient but honestly unless you go waaaaaaay back with them or you're a blood relative you will not be valued or serviced. Im torn by saying this because I value local businesses but since value goes both ways I would highly recommend going to another place like P.O.P. read more

I've been visiting all of the local fishing stores and made it to Roy's. They have one of the better selections of rods and I ended up buying 2. The prices for the rods were $10-$15 less than other stores. I also picked up a Shimano reel and it was $36 less than other stores. I did read other reviews about poor customer service but this was not my experience. During my two visits the service was fine. read more

Awesome service! Kind friendly service answered all my questions took their time never rushed me in anyway. Would definitely go back.

Never answer's phone! Always closed even tho there online says there open what kine store this take off when ever they like without updating there online hrs. Surprise this place still running for this long 10/10 don't f**kn recommend read more

Roy's Fishing Supply - Hunting & Fishing Supplies Near Me - Aiea, Hawaii

Bought a fishing pole from them a couple of days ago and came home to find the clamp for the reel Broken so I call them up and ask what they could do and they said to come in this week so I came in and all they had to say was "you can try see if the manufacturer can fix it" I couldn't even get a refund, other fishing stores at least have an sales final sign, if you don't do refunds just say that!! I would not recommend them because of this. read more

Roy's Fishing Supply - a broken clamp on the fishing pole before I even fished with it - Hunting & Fishing Supplies Near Me - Aiea, Hawaii

Staff was nice and helpful, they even help me pick out fishing setups because im a new fisherman and dont know what to purchase. Prices are fair and have a good selection. I think what is most important is asking questions so they can assist better. read more

Looking for fishing supplies, this is the place. Bought a conventional reel from there, great products.

In my experience, staff was always helpful here. I bought a pole here once and the guide ring on the tip came off. They repaired it for me no questions asked, and only for the cost of the guide ring which was around $3.75. read more

Still the same old shop with the same old customer service lmao Refused to shop here since my last review but I was in the area and decided to just pick up a few small things...definitely not doing that again. I seen some other reviews on here saying "just smile say hello, it's their house, you're not important, don't act entitled" load of bs if you ask me. You run a business your customers should be the most important thing to you. I am a very friendly and outgoing person but the customer service these guys have is crazy and I'll be glad when they go out of business. First thing I did when I entered the store was say hi and wave. No one acknowledged me, yet no one was actually busy, they were all just standing there twiddling their thumbs. Then I walk around to grab what I wanted to grab and the entire time the old dude sitting at the counter, is giving me stink eye as if I'm an inconvenience to them by being there. Ended up putting everything back and walking out. I don't care how long this shop been around they should visit other shops and see why only they are rated 2 stars on yelp. read more

My 14 year old grandson purchased a $163 dollar pole only to find it defective when he got home. He went to Roys to try and exchange it two days later and was told no. The owner said that he needed to contact the manufacturer for help. When I asked the owner to do the right thing and exchange the pole (which was never used) she started yelling! buyer beware! No exchange or return policy but just know that you're out of luck if you ever need it! Shame on them. read more

Old grouchy lady working the front has a bad attitude and no communication skills. Lots of better shops to get your gear.

Careful buying gift cards from here they don't honored them. We had the receipt and tried to use our card and they said it was already used it's a yr old. Our gift card was in the sealed and stapled bag. Sorry not true we got it for Christmas and we never used it. How can and they said that's what the 1970s device said. Kwreck, lose money! So sad they're stealing hard working folks money. read more

Helped me out with slide rigs, was pretty nice, sounds like a lot of sensitive people in the reviews

Was looking for a 12' whipping pole for menpachis so gave them a call. When I asked if they had any in stock, the gentleman who answered sounded like he did not want to be bothered. He said "I don't know." He then said, "I think so." I then asked him the price and he proceeded to say, "Oh I dunno cuz we get plenty different kinds." I did him a favor and hung up. Needless to say, I won't be stepping foot in this store; customer service over the phone was sub-par so I'm guessing in-person won't be much better. read more

I come here for certain fishing supplies, mainly things like lead, swivels and hooks. The price on these items are reasonable, compared to other places. Other items are comparable to other places. The service is what brings down the rating. No matter when and how often I come, all the workers act as if you are disrupting them and they do not seem happy to help you. When in the town area, I go to POP Marine by Nicos. The service there is very friendly and helpful, much different than Roy's. read more

I see alotta negative reviews about this place but I've been coming here for probably a year since I started fishing. One I thing I think people need to realize is that Roys has probably been here longer than alotta people been fishing and you get what you give in terms of respect. They've probably seen and dealt with all types of people from all walks of life and they're people too so realize theyre not perfect but Roy, Sandy and Dennis have always been respectful and curtious with me. They are also honest about gear, helping pick out items, explaining differences, dropping knowledge and techniques. I believe Jensen Kona said it best in one of his videos: "If you wana get the full experience out of your local tackle shop be patient and come in respectful and humble" (You're not that important, so don't act entitled, you're stepping into their house act accordingly, smile and say hi) They have a massive inventory for both inshore and off the boat. Everything from lead to lures, fly tying material, soft plastics, skirts, tackle bags, and tabis. Not to mention, they're one of a few shops in the country and only one on island as a certified Shimano repair. If you read the reviews and get scared, give them a chance. They'll take care of you. read more

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I've never been treated so poorly in my life by a business! Glad to see that their doing so well that they can afford to loose long time customers. Good luck read more

Roy's Fishing Supply - Hunting & Fishing Supplies Near Me - Aiea, Hawaii

Came in on Black Friday to get a Nitro Ulua pole. It was pretty busy but it was easy enough to go in and out. I was gonna get my reel spooled but decided to go tomorrow in hopes that it wasn't busy. I went at about 10am the next day and It wasn't busy at all. I was helped immediately. I asked for 60# test and was provided with different brands and color of mono to choose from. After I picked the employee got straight to work. I browsed around and before I knew it my reel was finished. It was .5 cents a yard with a total of 475 yards. I paid about 23 dollars. Definitely will go back to get my other reels spooled. read more

Roy's Fishing Supply - Hunting & Fishing Supplies Near Me - Aiea, Hawaii

They have some selection but they are just grumpy and seem more worried about who is parking where than running a quality, friendly shop. Seen the older lady walking around the lot banging on windows and yelling at people. I support local but would rather spend money somewhere else. read more

Great staff who was very helpful. I was not disappointed in their service and will return to purchase gear from them.

Been coming here quiet awhile for my fishing supplies. Mahalo's to the staff here; very kind, welcoming and always willing to help out if need be. A lot of selections for everything you need to go out and have fun fishing. read more

Roy's Fishing Supply - Rock spike & campania lures - Hunting & Fishing Supplies Near Me - Aiea, Hawaii

Stopped by Roy's looking for a whipping pole. My first time there and I didn't know what to expect with the mixed reviews. Looked around for a bit selecting the size and weight capacity that I was looking for. Surprised at the good selection available. I talked to a worker and he was nice and friendly. Finally narrowed down to two but I had another question so I headed to the check out. The guy who helped me was there along with a local lady who helped me with checking out. I my question to her and she was nice and searched the inventory on the computer to see if they had this one specific pole. She was very nice and friendly. I bought the pole and was surprised to get an additional $10 off of the sticker price. I will be back when I need any tackle. read more

Average, for from shore or boat fishing. Little harder to check out the reels as that is the location of the cashier with everyone waiting in line. Was able to talk to the guy who services the reels, nice guy gave me insights of where to lube the reels, how to rinse your reels, fyi $25 for servicing of standard size reels, the higher end ones cost more to service. Saw Shimano and Daiwa reels. read more

One of the bigger fishing shops on the island. I've seen a lot of reviews about bad service, but I've been in a few times the last month and bought some tackle and a new reel from them. I was helped by different people and all of them were friendly, knowledgeable, and helpful. From helping me to find the perfect reel to fit a tricky pole, to spooling the reel, the service was great. I will definitely be going back for anything else I might need. read more

Thank you to the staff at Roy's for giving me tips/advice/lesssons on fishing, and showing me how to tie rigs. I've learned a lot from them. Thank you Dennis for servicing/repairing my reels and advising me on how to take care of my reels so they last. This has been my go to fishing supply shop since 90s. Support local. Check 'em out. read more

Locally owned, so I would expect better service from a local owner. I'm very disappointed because I've shopped here before. Last visit there, the owner told me parking in front of the store is for customers only, even though I explained I am and HAVE been shopping at his store many times prior. There is a sign no parking but no sign explaining a vehicle will be towed, even though it was threatened it could happen. It's so sad that it's come to this review over bad customer service and selfish parking situation. read more

Good prices has everything you need from diving to fishing and all supplies nice rods and travel equipment and all

Been there a few times over the past few years to get ammunition. Like what other reviews say, customer service is hit or miss. A lady that works there is pretty nice, but there's one guy I see there consistently that just trips me out. One time I was looking at ammo for several minutes and the guy never once came over to ask if I had questions-even though I was the only guy in the store at the time. I had to go to him and ask, and even then, he looked like I was bothering him, even though he was not doing much. One time I said something nice to the guy and his response was so rude I just left. I saw a review saying you should be "humble" when go into the store; being respectful is one thing-being expected to take bad attitude for no reason because you're "not worthy"? Nah-I'll go somewhere else. read more

The lady in there has terrible customer service!! Wouldn't even add one star for rating.... But I had to give them at least one star just to post this..... Wouldn't recommend going to this place at all.... Don't even know how they're still open for business. (To anybody thinking about going there only go here if it's your last resort.) Just my opinion but if you look down below at other people and their reviews seems like they all dealt with the same thing.bad customer service..... And I heard the lady yelling on the phone to somebody that's weird raising your voice to somebody on the phone while in a business....... Terrible customer service read more

Yo! That old lady is so rude! I I just wanted to buy a net to scoop my aquarium fish. I called and asked if they carry nets with mesh material that don't damage the fish as much. She started scolding me about how it can still damage it. And "it's called a scoop net!" Like holy F! I went there to buy it. Self check outs at Safeway is more friendly. read more

Roy is very knowledgeable when it comes to proper gear needed for whatever type of fishing you are getting into. Customer service is also Great! read more

Roys is a great place for all fishing supplies! But I usually stop buy for reloading supplies and ammo. Not a huge selection of ammo, but they most common calibers in stock with the best prices. Primers are dirt cheap! Gold medal match small and large primers are $20+ cheaper than most places. Customer service isn't the greatest, but well worth the trip! read more

Roy's Fishing Supply - Hunting & Fishing Supplies Near Me - Aiea, Hawaii

Terrible store!!! I highly recommend making the drive to any other fishing supply store, I don't even feel comfortable with this 1 star but it's the only way I can warn and help you save "time" and "money". The only thing they good for is being closest fishing store by my house, yeah the store is well stocked but that's only because nobody wants to buy shit that expensive, very unpleasant feeling read more

Expensive No customer service Then Man is rude Lady never offer help No words period Just a cocky look Lost me as a customer Never going back read more

We were almost going to skip this store due to the bad reviews. I don't understand why there are so many because we had an amazing experience there. the staff was helpful and very knowledgeable. great prices and overall great experience. read more

Me and my brother went to Roy's just looking for some fishing supplies. We asked if they had an item in stock. The older lady was very RUDE they all have no customer service. read more

ive shopped here once before but dont remember how the experience was. Stopped by tonight to look for fishing nets for my two boys. completely ignored. not even greeted at the door. walked in and right back out. never felt such a bad vibe before, very shocked read more