Fair prices, thorough work, and they clearly explain what's going on with your car. Plus friendly and they offer a AAA discount. I have an older Sorento so having a place I can trust to get it fixed (especially after a screw up by Jiffy lube) is a big deal. read more

Chuck is very friendly and knowledgeable. He and his mechanics definitively know what they are doing. Whenever my wife's Hyundai Elantra needs work we take it to RPM and we have always had great service. Highly recommend. read more

Chuck is very professional, courteous, and helpful. I highly endorse and recommend his shop. Skip Hartley Thunderbolt Engine and Transmission Houston Texas read more

The shop went above and beyond to fix my vehicle when other shops could not figure out the problem. I was extremely happy with Chuck as he kept me informed and charged me under what he originally quoted. I would highly recommend this shop. read more

Avoid it. 3 times more they charged ,compare to other shops. Sadly, I ignored the bad reviews I had read. After checking to other Shops and checked online the price of the parts...I felt I was robbed...Unreasonable Charges. Period. Ashamed this is AAA accredited... read more

I had a impression that this place would be super professional, but look like it's not They add a lot of unnecessary repairs just to make money. Not caring for customers pocket read more

Went here because it was triple A certified. And they told us my boyfriend's car needs a whole new engine which would've been the cost of the car itself, they told him to junk it and he couldn't afford to get it fixed so one of the mechanics bought his car for $500. The next day my engine was stalling so I went there to get my engine checked. They called me later on and said rats chewed on my engine wires and charged me $2800. Me and my boyfriend didn't know better at the time so we just paid cause we needed our cars for work. Shortly after, I made a mechanic friend and I was telling him about these incidents and he told me I got scammed. Since then I've learned to stay away from shady mechanics like the ones that work here read more

I had a good experience here. I've given it time to see if there are any issues after the alternator and battery swap they did, but all seems fine a month or so after the repairs. There are some reviews here saying that some folks have not had a good experience, but my experience was positive. The mechanics that helped me out were informative and professional, the labor rates are listed in the office (pretty decent rates ESPECIALLY with all the dealerships surrounding this repair shop), they employees were clear with me on repair time, I checked out the parts they installed and it seems I wasn't hit with a crazy markup, as I have resources to look into this, and lastly, they cleaned the F**K outta my car... interior AND exterior. As I was not expecting to be given back a clean vehicle, that really hit the "five stars" for me... shoot I have a maintenance package with a local dealership for my work vehicle. I take it in to the dealership it was purchased from for $2k-$3k worth of work, and it's returned to me in the same cosmetic condition... RPM Automotive only did $1250 in repairs, and my car came back with a clean interior, exterior, windows streak free and almost every speck of brake dust gone from my rims. Thanks guys. I'll be back when I have a need for further work. read more

RPM Automotive is a positively outstanding repair shop that I highly recommend! They are professional in their workmanship, and their crew are extremely knowledgeable. Thank you to CHUCK for installing on my jeep patriot a new electric throttle, computer, and then they do it over diagnostic. Any minor concerns. Thank you RPM. read more

This review is long, long overdue. I've lived in the valley for over 15 years and I've been to many mechanics, but no one gets the job done like RPM. Chuck and his guys are honest, fairly priced, and trustworthy. I've only been going to them a couple of years, but as long as I live in the LA area I will not go anywhere else. I have recommended RPM to all of my friends and neighbors. I initially came to them due to a faulty check engine light, but I've been there for oil changes, as well as a few other checkups. I highly recommend RPM for your next oil change and your automotive needs! read more

The owner was extremely rude and defensive. AAA had suggested this business and was having my car towed there for service, I asked for estimated costs and he started yelling at me and told me to find another auto shop. read more

Chuck's main objective seems to be to single out the customers he can extort money from. Paid twice what I should have for sloppy, incomplete work. Guarantee here isn't worth the paper it's printed on. read more

I would NOT recommend this place to anyone! Chuck is the worst! He quoted me and we agreed on the price, then after I paid him he calls me an hour later and says they had to add all these extras parts and more labor time. I tried to decline but he just took my money and the job wasn't complete. This was a horrible experience and overcharged for absolutely nothing. Makes me want to get a lawyer cause this guy deserves it, but karma will get him. I hope no one has to go through a similar experience so I took the time to write this for you guys. read more

I went here for a quick smog check so I could register my car in the state of California. The guy behind the counter (Chuck) was SO nice. I couldn't believe it. He offered us coffee/water and to take anything from this crazy huge snack basket. (Cookies & Payday.. :D). He also offered to drive an elderly woman home who was getting a smog check and engaged everyone in Oscar conversation. Totally professional place.. the smog check was done really quickly and the entire process was very simple. They gave me $10 off for being a AAA member and told me that I could also come in for some 38 point check thing for free. Total was $50 after the discount (not bad!). You can't really fake being a super nice person who actually cares about their customers. This place was the real deal. I will be back next time I need another smog check or something needs to be checked out on my Alero. read more

RPM Automotive Repair - RPM - Auto Repair Near Me - Glendale, California

I had my car towed to RPM because it was the nearest AAA certified mechanic. Chuck gave me excellent customer service and called Enterprise car rental to help speed up the process. Overall Chuck went above and beyond, diagnosing my car, he made the entire process as smooth as possible and is a genuinely nice person. One of the best AAA certified mechanic experiences I have ever had. read more

The 'new' car battery they installed died twice, so I suspect it was defective. Had to call AAA for replacement.

Chuck is a great mechanic but even more important an honest and genuinely nice guy. He's been handling 2 cars I own. A 2010 Mercedes and 2000 Honda, each with unique and expensive issues. I've been blessed to find his services nearby as he lets you know how to prioritize repairs that work for your budget and safety. He even fixed a window on my Honda which had jammed for free. Chuck and his staff are truly a class act. read more

Lucky to find RPM. My daughter lives in Los Angeles I live in Phoenix, I'm now comfortable knowing that I have a fair and honest place that she can take her vehicle if it needs repair. Chuck the owner was very thorough and helpful. read more

Let me begin by saying in the past, I would have given Chuck and RPM 5 stars for fantastic service and fairness. However, in the past year, something has changed drastically and I no longer feel that way. I will rate RPM 1star only, because I am not permitted to rate zero stars. In the past year, I brought my car to Chuck 3 times to fix an oil leak. Each time he found lots of additional things wrong with the car, all needing immediate attention. He fixed all the other things but the car still leaked. A month ago, he said I needed a new O ring and new struts (yes, they were in very bad shape). I agreed to the work which cost $1,700.00 (OUCH). When he called to say the work was finished and someone was driving the car to make sure it ran well, it was THEN he said he wanted to power wash the underside of the car to see what the problem might be, to the tune of an additional $125.00. That was the moment I lost confidence in him. WHY wouldn't he have done that FIRST? He basically admitted he was just picking expensive things to fix without knowing the actual problem. I refused to pay any more money and picked up the car. Guess what? It was STILL LEAKING OIL! I got a friend to clean the under side of the car ($5.00 for 2 cans of engine wash from the auto parts store) and I took it back to Chuck, who told me I needed an oil pan gasket and a water pump. Now, that very morning I started to see coolant leaking a tiny bit, and I thought it might need a water pump soon. When Chuck quoted me $975.00, I said "No Thanks" and said I'd come get the car. When I picked the car up that night, 5 minutes into my drive home the heater only blew cold air, my engine light came on and the car started to make a dinging warning sound. As I pulled off the freeway, a little bit of white steam came from the hood. I sat by the side of the road for an hour and left Chuck a voice mail. When the engine cooled, I made it the few additional blocks home without frying the engine. When Chuck called the next morning he was rude and dismissive. "I told you you needed a water pump, that should have told you it was dangerous to drive". When I said "you didn't say it was imminent and to have the car towed home" he said "well I'll never say anything to frighten you, but you were warned. Call me if you need anything". A dear friend of mine changed the water pump. The part was $50.00 from Autozone. At Autozone, when I mentioned the story about my mechanic wanting to charge a fortune, the Autozone guys asked me who the mechanic was. When I told them it was RPM, they looked at each other and started to laugh. Apparently, they hear lots of Chuck stories. A week later, my friend offered to change the Oil Pan Gasket ($18.00 at Autozone). When he removed the gasket he found: 1) the gasket put on a year ago was too small and 2) SEVERAL screws holding the oil pan in place were UNSCREWED. The 5 in front that were easy to reach were all loosely screwed. The ones in the back were all perfectly tight. It certainly looked suspicious! That a AAA, 5-star rated mechanic would put my car and my person in such danger, seemingly intentionally, seems criminal. It appears he was creating problems, knowing I'd bring him the car to fix them. To have the car in his care 3 separate times and to not fix the leak, and to not properly "diagnose" the problem it seems he created, is beyond forgivable. He will never see me again. I plan to report him to AAA and to the Better Business Bureau. read more

My 2004 Harley V-Rod needed a tune up and they were able to complete it in reasonable time. I had a problem with my fuel gauge and Chris clearly explained to me the issue and how difficult the part would be to obtain and even offered to look for me. read more

I've been taking all my cars here for the passed 2-3 years and I couldn't be happier with the service I've received. The owner, Chuck, actually explains what's going on with your car so you understand the issue instead of just billing you like at the dealerships. His prices are great, he warranties all his work and I've always received my car in a timely manner. I live down in Long Beach and I still drive up here to get anything done to my cars, it is really hard to find a trustworthy auto shop and this is definitely the only one I'll ever go to again. Thanks for the great service UPDATE: Been coming here since 2014. I don't know where to start. This is the place to come if you need work done on your car. I won't go anywhere else. Bring your car here you won't be disappointed! read more

Excellent mechanic with great service. He was able to evaluate and repair the issues on our van with short notice and quick turnaround. Very honest and gracious. Great mechanic to go to for an old vehicle. Thanks so much, Chuck and crew! read more

I'm a 20 year Veteran with 5 deployments and just recently move to Glendale California in the year 2014 upon retiring from the U.S.Army . I have friends with the Glendale Police/Fire Department that reside in the Glendale area that spoke very highly of this city all around. I have had great experience with my family with their school system and how safe this area regarding raising your children. Until I ran into a vehicle problem and my roadside assistance which is Triple A highly recommended a Repair shop that's no further than a mile from where I reside. Elated with the information , my vehicle was towed to their facility approximately 2:00 in the morning and the Triple A driver was kind enough after to drop me of at my residence. Long story short , transmission repair close to 5000 dollars and upon picking up my vehicle after repair , I must say that I was impress of their work. Push forward a year and a half , my vehicle started to stall and so I drove my vehicle to the same facility RPM automotive. You Ready. Here's the list of the challenges I've encounter. 1. The same Representative named Chuck who I spoke highly of to all my friends regarding their quality of service was now a condescending SOB. 2. Just to diagnose the vehicle $403.00 dollars. 3. 6 codes diagnosed and was a bit overwhelming per Chuck upon call back. 4. To move forward after diagnosis assess, estimate cost nearing $3.000 for repair. 5. None of the 6 codes stated by Chuck was transmission related which they worked on before and no history of the new problem that's going to be covered. I will put my credibility on the line and say this in closing because I can go on and on about this place. THIS IS WHY SOME HONEST MECHANIC SHOPS GETS OVERLOOKED. THIS IS THE WORM THAT RUINS THE ENTIRE APPLE. PROFESSIONAL THIEVES AT BEST. Chuck is a DR Jekyll and hyde. STAY AWAY from RPM all Veterans and the rest of Glendale occupants. RPM auto repair is no different than dealing with our Foes overseas. Do not take your vehicle here no matter what. My thoughts are, how many have they screwed over? I'll leave with that thought read more

I parked my car 100 feet right around the corner from the garage to get my starter replaced. And after trying jump start it with my friend's car for half an hour just to be able to drive it far enough to get to the location. I thought they would at least look at the car before taking his mask off and telling me to FUCK OFF AND PAY $125 TO GET MY CAR TOWED 100 FEET so they can look at it. The laziest, most unprofessional "service" I've ever encountered. read more

Unfortunately after years of working with this business, the owner lost himself. Started forgetting that he had worked on my car, and also started over charging me. Every time I left there, I had a new issue with my car and it made me wonder if they were purposely doing things to my car to make me keep coming back. read more

Time after time I come to RPM to have my cars serviced and I'm never left disappointed. Chuck is the only man I trust with my vehicles. He explains everything in a way that is easy for me to understand as I know very little about cars, not to mention, the office is always clean and climate controlled with complimentary coffee or water while I wait. My husband and I are getting ready to tow our boat out to the river so we had our suburban brought in to be serviced. We had just about every kind of tune up you could imagine to make sure we complete our trip safely and comfortably! He even serviced our AC knowing that temperatures where we're going get 100+ Chuck's prices are unbeatable and I even got a discount for being an AAA member! read more

Chuck was Amazing! We had to get our RV towed by AAA to this place and it was the best thing that could've happened. I've owned my RV for some time now and have been through several mechanics. Chuck and his team finally made me have confidence in the necessary repairs as I was being explained the problems and had no surprises. He's extremely knowledgeable and explained each process and problem that he found. No sales pitch at all, it was just a great explanation of what the problem was, how it happened, how it could be fixed. I've never had so much confidence in a mechanic. And, at the end of the day, it was a pleasure paying him as I didn't feel taken. The RV runs like never before! We will definitely be return customers and feel confident that Chuck will keep our RV in perfect shape!!! Thanks and see you soon! read more

Went for AAA warranty the battery is still under warranty I was sent by AAA for him to exchange it Chuck the owner or the worker I don't know he's full of it he lies too much he made me drive 40 minutes to tell me that I have to leave the car or or the battery overnight for him to check it in the morning this is the first time I've heard about this on a battery warranty the acid it's outside the battery is disgusting service this place it's a fraud be aware read more

This place charged us a bunch of money just to tell us they couldn't fix the car because they didn't have the proper tools. Ridiculous

Potentially your worst nightmare: on an out-of-state road trip and your power steering suddenly takes a crap on the freeway. Yikes! Not to mention, you have unsuccessfully followed directions and pull off into a strange neighborhood in the middle of god-knows-where. So, you call AAA and they send a truck to tow you to a completely unfamiliar shop where you are totally at their mercy. And, you have to go to the bathroom. Not a scenario you would wish on anyone, but what a pleasant surprise. The shop was clean, the receptionist was friendly, and the bathroom was not scary at all (probably thanks to the receptionist - she just seemed like that type of gal) .They diagnosed the problem as a belt (not the more expensive pump surmised by the driver), and with my permission replaced both, safety checked the car and replaced the rear light that the Anaconda still hadn't got around to doing yet. All this for less than 200 bucks, which in my experience is the minimum amount usually charged by mechanics. In addition, they gave us bottles of water,had a snack basket of which Babygirl eagerly availed herself of the contents (cutting into their profits more severely than they know), and gave us new directions which let us avoid the rush hour traffic and got us safely home. If that's not 5 star worthy, I don't know what is. read more

After seeing the glowing reviews for this place, I chose to take my vehicle here for some repairs. Chuck seems very nice, but I was much less than impressed when all was said and done. One of my biggest gripes is the cost. The OEM part they replaced has an MSRP of $150 (actual street price from Toyota OEM authorized sellers is closer to $110), but I got charged $200 for the part. I also got charged for 5 hours of labor which, considering the location and difficulty of changing out this part (along with one other simple part), is ridiculous. The 5 hours was in addition to the 1 hour inspection cost. They must be moving in slow motion in the shop. Now, before you think I'm ignorant of the time involved, let me say that I've: pulled and rebuilt an engine in my other car, re-pulled the engine on that car (a few years later) to swap out the automatic transmission for a more enjoyable 4-speed manual, I do all my own oil/brake changes, and recently replaced my timing belt, idler bearings, tensioner, and water pump. So I know my way around a car. The only reason I took it to a shop is that my current apartment doesn't have a garage where I can do these sorts of things myself. Not only was it way more expensive then it should have been, but when I was waiting to pay, I was faced with some extreme awkwardness. When one of the shop guys was leaving, Chuck had a 'discussion' with the guy about getting his work done and some other stuff. There was definitely tension in the air. Then another mechanic was about to clock out and there was a very long, very awkward argument about work hours and days off and some other stuff as well. They were talking right in front of me and I felt really weird sitting there. It was definitely not cool to be having that discussion right in front of a waiting customer. On the plus side, my car came back really clean. They had wiped down the interior, vacuumed it out, and given it a wash. They said that I needed another thing replaced, gave me a quote, and I took my car elsewhere where it was done at 1/3 the labor cost. I'm never going back to this place again. read more

In a nut shell I just wasn't too pleased with this place. They're prices are high and there is something about the owner I don't trust. I'm also very familiar with my usual shop who is very accommodating and sometimes works with me on pricing. They just don't do smog checks so I went to RPM because it is right around the corner from my place. I wouldn't say they're accommodating or that customer service is at the top of their list. On the same token, I was so aggravated with my situation (a year long battle with my check engine light) that I may not have been the nicest customer they'd seen that day. A few things that irked me: 1. They don't do a free retest on smog checks unless you get your repairs done there. Since my repairs were under warranty with another shop (and RPM prices are a bit steep), I only get a 50% discount on a re-test. Say whaaaat? 2. They were closed during lunch time. Maybe I'm ignorant to shop service etiquette, but having grown up in an auto body shop as a child and having to deal with my own car problems since my first car 16 years ago, I've never been to a shop that closes for an hour at lunch time. What about people who need their car serviced at lunch time? (And if you can't get there before or after work, don't worry, they're not open on Saturday either.) Pretty sweet hours for them. 3. This one I will admit I partly blame myself... When I did come at lunch time (not realizing they were "closed"), I just needed to see if my car was in "ready mode" for a re-test after my repairs were complete. Its a simple task of hooking up a little computer to the box under my steering wheel. It literally takes 2 minutes. The owner said I had to come back after lunch. Seriously?? You can't take 2 (3 tops) minutes to just run a quick scan? Certainly its not because he doesn't know how to operate it. However, I'm sure my explosion of frustration that I had to come back... again... probably didn't make him want to help me out. I will admit that. :) Honestly I won't go back. Even for a discounted re-test. What if it still doesn't pass? Another 50% discounted re-test? I'm just kicking myself for not going back to the last place I had a smog check a couple years ago who is a test-only center that offers free re-tests. And since they're a test-only facility, they can't scam you into paying for repairs through them in order to get a re-test for free. read more

I have now taken 3 different cars to RPM for both small and large repairs. The service is great! Honest and accurate estimates, Chuck and crew are anxious to help and make clients happy. I took my son's car in for an oil change, he also did a thorough check and even gave it a free car wash! The waiting room is comfortable and clean, full of fun car models, and you get free snacks and water! I first went in because I was tired of being abused by the dealers and Jiffy-lubes of the world, I wanted a familiar face who would recognize me and treat me well. I found it at RPM. Biggest thing for me, I TRUST Chuck! read more

DO NOT GO HERE! The receptionist was super nice and helpful but Chuck (who I believe is the owner) is the most disrespectful person I have ever worked with. I took my car to a different shop to get it diagnosed and they discovered it was the transmission. Luckily the other shop was nice enough to not charge for diagnosis and were happy to give me an estimate but I wanted to shop around to get other numbers. When I called Chuck, he immediately had a very bad attitude and seemed annoyed with my lack of knowledge of cars. He ended up diagnosing it himself and gave me a similar price for the cost of the transmission but didn't really tell me anything that I already knew. When I went to pick up my car, I felt as if he was judging me and looked down on me since I am younger. Hopefully I can save some people the trouble from being treated disrespectfully and you can go somewhere that will treat you with the respect that you deserve. read more

I was trying to buy a car from a dealer in Glendale and had the dealer bring the car here for a pre-purchase inspection. I was able to arrange the appointment on the phone with Chuck, the car was dropped off and he called me with the results. He was super easy to work with and didn't take my credit card info until after he had given me the inspection results-- which was surprising because I didn't even own the vehicle yet! Chuck honored the AAA inspection rate and then sent me the invoice and checklist in the mail. I live in San Diego so I didn't even see the car before I bought it. The car was in great shape and the dealer replaced the tires which Chuck said were worn out. Very easy to work with and they did exactly what they said! What more can you ask for from a car service???? read more

Very glad that in this world there are some real mechanics, like these folks. It took only 15 minutes to fix a hole in my tire - something Nissan could not figure out for almost a year! I kept going to Nissan and letting them know that my tire pressure light was on, and they couldn't figure it out! But these guys, fixed the hole and for a reasonable price $15 bucks! I would have spent over a $100 bucks for a NEW tire! So props to the guy that did helped me out! Update: The tire was low again, and they checked out my tire and inflated it for free. Thanks again guys! :) read more

I took my car to RPM earlier this year to have some belts replaced. Took my car to another garage today (since i was able to make an appointment over the weekend & needed it looked at asap) and was told the whoever replaced the belts failed to tighten them correctly, and also failed to properly tighten screws on the power steering pump. I've never enjoyed their customer service, but now I doubt even their technical ability. Will not be going back! read more

Thanks Chuck your the best !!! Your shop and staff are the best did a great job with my car. They are very trust worthy and took great care of my car. They even called a rental car for me and gave me a discounted price on my rental. The great thing is they are AAA approved thanks again !! read more

I have a relatively complicated vehicle, a Toyota Land Cruiser FJ 62 with a 2012 LS 5.3L V8 conversion from TLC, the storied Land Cruiser shop. Chuck and team were easy to deal with, dogged in their problem solving, gave reasonable updates and were professional. First time customer after moving and needing a great local spot. Very pleased so far. read more

I had a great experience here, I took my car in for brakes and was able to have them replaced in the same day. Chuck was very honest about the work that needed to be done and I really appreciate the kindness and hospitality he offered. I will definitely be back! :) read more