Incredibly rude front desk person (x 2), one year later…read more I stepped in to ask for a quote on an older van. I had researched rebuild costs, shipped with strong warranties. Around 2,400.$ from 3 national remanufacturers with a good reputation. And it is generally agreed in US user groups for this model install costs are between $800-1200. There was a man casually seated while another, standing, was engaged in friendly banter that lasted some minutes. From my seat when the service man was alone and the asked how he could help me, I explained I needed a rebuild trans quote, labor and materials, and the cite the year, make and model of the vehicle along with the specific trans model #. After some minutes at his PC monitor, his head rises from his monitor gaze, he looks at me, and says "$7200". Knowing that 2,400. is the base fee I wonder how, what is less than a days labor, can create an added sum of $4,800. Understanding there are a few variables, such as different supplier, core charges..but little else..I am utterly surprised. I then reply cooly that the rebuilt trans generally (shipped) is around $2,400. He then says "So you can replace the transmission" without pause, and with full confidence in his voice and words. I reply calmly "Thank-you", then walk to the shop actually in front on DP Road, where i have had prior small repairs done. matter-of-fact owner. I then reexplain my needs, providing the same detailed information as before. The owner says he will text me a quote, which I receive within 15 minutes. Detailed materials, labor, total cost and warranty. $5,800. Please do not forget the other shops in town who are competitive and care if they offend or alienate possible customers, without provocation. These guys are hustlers and swindlers. Napa, RPM, Immaculate Auto, Hermans, LA Auto, Expert Auto Solutions, Preventech - try them if in need..spend your money where you wont be thieved and overcharged, while contemptuous of your being. *Note. Ran into a friend after writing this, and shared my experience. He had been overcharged, and upsold on uneccesary services there he said, and would never return. And he has lived here for decades. And after speaking with another shop, in business 40 years, he conspicuously omitted Auto Doc for any projects.

Good guys that helped me out of a jam! Didn't know anyone in town and had a huge piece of metal in…read morea tire, late on the Friday before Memorial Day. AutoDoc took care of me and made sure it was fixed properly. Timing was bad for a flat, and they pulled it out and made it a win. Thank you!

Went with my boyfriend to get his car brakes changed, dropped off at appointment time( around 9 in…read morethe mornin) , walked around a bit hoping wouldn't take a while. Had to call to see what the status of the car was and barely working on the car and gave an estimate after a few minutes the call ended. Really wouldn't recommend to go if service for brakes only takes an hour or two to complete.

We've used their services for a number of years now, for oil change and basic car repair, and have…read morehad zero problems with them. Oil change is around $43 and getting a nail out of a tire was $30. They offer a discount if you pay in cash, as well as multi car discount. All repairs have been quality and even after this many years we're not having the same problems with our cars, which imo shows professionalism.

Had my mercedes aligned all four wheels. Car is pulling to the left, they serviced it in 30 minutes…read moreso not sure if they cut corners or just didnt know what they were doing or just did a bad job. Not sure if I will be back. I have my truck scheduled next week for an alignment. Probably will cancel that and go somewhere else.

One of the best customer service experiences I've ever had…read more 1. Harold (owner) inspected my vehicle (5 minutes before closing time) on a Friday. 2. Assisted me with accommodations for my Travel trailer RV, which I could no longer tow. 3 Fixed my Jeep's driveshaft in 1/2 day at a more than fair rate. Family operated. Worth the drive from other towns! I highly recommend!

These guys are the best! The most honest and high integrity mechanics I've had the pleasure to work…read morewith. They arent going to do anything they dont have to. I've been worked with them for over a year on a few minor issues but have been on the move a lot this last year and had to go to some other shops. I've been to 3 different places with an alignment issue that no one could correctly identify but was back in the area and grateful these guys could figured it all out. Thank you!

We had a car with a frozen differential in Los Alamos and needed to put it on a flatbed trailer…read more AAA couldn't help us because the didn't have a lift two truck, so they referred us to a couple of other companies, that also couldn't help us, but one of them gave us Mino & Greg's Automotive's names, but didn't know the number. When I called them, they were willing to help and called a driver, Louise, who came up, sized up the situation, and used the lifting the back of his flatbed to left the rear of the 67 Mustang and then backed it up onto the flatbed and centered it perfectly. He was a real pro and really saved our bacon. I strongly recommend these folks. They will help you even when everyone else turns you down.

I usually go to Valvoline in Albuquerque but we were past due for an oil change and didn't have an…read moreimmediate trip to Albuquerque planned. I received a quote online and was also emailed a discount coupon. When we arrived we were given immediate attention and our car was worked on shortly after. The employee did seem to have some trouble locating our online quote, but he may have been new. I also informed him of the coupon we had and that I had just replaced the air filter myself that same morning. We were offered a new cabin air filter for $49 but I declined and ended up replacing it myself for about $19 later that day (it was pretty bad so I'm glad they posted it out). At checkout they already forgot about my coupon but added it and we checked out. It was a rather quick process. Weird thing we noticed afterward was that the sticker they gave to notify us of the next oil change was at a strange mileage. 7430 miles ahead of where we were at. Not sure what that was about.

I went in this morning because I needed a tire fixed and an oil change. Was told the don't do…read moreanything for tires and only two hours after I left, MY CHECK ENGINE LIGHT CAME ON. It WAS NOT on before I went in. I was charged $80 for something I suspect never got done. So disgusting and unprofessional. Never, ever spend your money here.

Service was fast, excellent -- one car in the stall and two in line. Not bad at all…read more My vehicle had a coolant service -- I thought the price was fair. Staff was knowledgeable, friendly, efficient. Highly recommending this business.

I would NOT give this place my money again. For lack of a better word they scammed me. I left Jiffy…read moreLube because I thought they were overpriced but ended up paying the same at oil stop. At least Jiffy Lube was honest about the price up front. Everything was great until I got the bill: While they're changing your oil they try and upsell you on all this stuff, which is typical. But I did NOT agree to any of it. However, my $79.99 oil change ballooned to $130 because they charged me for an oil filter. I have never been to a place where the filter wasn't included in the price. It definitely does not say that on the pricing sign. The other possibility is the guy who was trying to upsell me tricked me into upgrading the oil filter. At one point he showed me the filter he was putting in and said "this is a synthetic oil filter." All I said was "oh cool." I just thought he was showing me, along with other things he showed me like the condition of the oil drain plug and washer. I NEVER agreed to any upcharge for a synthetic oil filter. I explicitly told him many times I was getting the oil changed because I was putting the truck up for sale. I'm not going agree to a fancy, and quite frankly pointless upgrade. So whether they just charge separately for the filter all the time or this guy scammed me, this company employs deceptive practices to make more money so beware.

After getting spurious quotes and unnecessary recommendations from multiple shops, we found Expert…read moreAuto Repair & Service honest, prompt, reliable, and exceptionally user-friendly. Our family recently purchased a 2017 US-made runabout with short of 100k miles for twin 15-year-olds to learn to drive and get around town and relieve their mother of taxi duties in the long run. It needed quite a bit of work to bring it up to snuff, though the base vehicle is still solid and has a lot of life left in it. We did some of the cosmetic and easy stuff (replace sun visor, engine air filter, cabin air filter, change oil) done ourselves, got the used-car dealer to fix the front sub-frame that was bent and out of alignment), and postponed some longer-term work (brakes eventually will need new pads in the rear). But this 1.8L "interference" engine will be destroyed if the timing belt fails, and they recommend replacement every 100k miles, so we asked this shop to put replace the belt, water pump, and thermostat so the twins won't have to deal with catastrophic engine failure when on the road as new drivers. They not only did that and replaced the rear struts (leaking) with the new ones I had shipped to us, but they did it in around a day of shop time. The car was ready far sooner than we expected, and everything was in perfect order. This shop is also part of the network the used car dealer employs for its own warranty work, so the car is covered in case anything unexpected turns up in the next year. Top marks!

Expert changed the oil in my Audi. Scheduling was convenient and service was prompt. Shop looked…read moreclean and orderly.

This place is a rip-off. I went there for an oil change figuring it would be faster on a Saturday…read morethan Walmart. I stated wanting an oil change. An attendant took my key & started on it right away. It was finished in a timely manner. When presented with the invoice, there was a $56.99 charge for full service. I told the manager i didn't want all that, just an oil change. He asked, "You just wanted a basic oil change?" I told him yes and he replied, "We don't do basic oil changes," implying that the $57 service charge was standard in addition to the $44 paid for the oil change. Outrageous! Nowhere in the service station did I see any posting that this was standard pricing. So, I then looked at the checklist of items supposedly supplied for this service. The battery was not checked. There was some corrosion around the terminal posts. I asked if these could be cleaned. He told me no, they don't do anything with batteries. Then I noticed that my wiper blades had been "checked," whatever that meant. I knew that my wiper blades needed to be replaced and had just bought new ones at Auto Zone a half-hour before the oil change. So, I asked the manager if his crew could at least replace the wiper blades. He said they could at an additional cost of $14.99 per blade. Like I said, this place is a total rip-off; no real care for customer service, just finding anyway possible to make a buck off unsuspecting customers. Next time, it'll be Walmart for an oil change.

From the owner: We are a local owned shop that specializes in oil changes and other services that you vehicle…read moreneeds. Call us for more info and specials we might have.

The staff were courteous, and there was a guide who spelled out what they were doing and when. I…read morewas able to stay in the car, while they swarmed around it. There was no wait time and they produced what they promised on the card I got in the mail about their services. I would return again. The only thing they could not fix was the Check Engine light was on. They said at the onset that it might not respond to the service they were doing. When their service did not solve the problem as they gad guessed, they suggested I seek out a mechanic. Since I was not having driving problems the mechanic who was recommended by a friend, said it was driveable. I have been driving it without any difficulties. I actually feel comfortable as they did a 33 point inspection. I would highly recommend their services.

I stopped in to have my oil checked while traveling. Robert and all of the staff present were…read morefantastic. They were upbeat, friendly, and efficient. They went the extra mile to provide great service and got me back on the road quickly. I would definitely visit again.

My catalytic converter was stolen from my parents driveway in Pueblo earlier this year. The muffler…read moreshop that replaced in Pueblo it did a horrible job (ripping off my elderly father ) and it failed after a few months. I ended up taking it here. They had to replace the replacement, but Clint, who did the work, did a super job and it's been one running great ever since.

Everyone recommended that I take my car to Knechts, and I must say that the job was decent quality…read more However, I will not be giving Knecht Automotive my business moving forward. Clint was impatient and rude when answering my questions over the phone, and I hung up feeling like I had wasted his time. It was awful. Perhaps he was just having a bad day, but that certainly does not justify how he treated me. If anyone has recommendations for a different shop that provides quality automotive work AND respectful customer service, I would appreciate it.