Excellent Service, Fair Prices, Great location, fast service. Do not hesitate to call Brian & give…read morehim your business! So glad he is he for our car service. Bravo!!! Teacher

Incredibly rude front desk person (x 2), one year later…read more I stepped in to ask for a quote on an older van. I had researched rebuild costs, shipped with strong warranties. Around 2,400.$ from 3 national remanufacturers with a good reputation. And it is generally agreed in US user groups for this model install costs are between $800-1200. There was a man casually seated while another, standing, was engaged in friendly banter that lasted some minutes. From my seat when the service man was alone and the asked how he could help me, I explained I needed a rebuild trans quote, labor and materials, and the cite the year, make and model of the vehicle along with the specific trans model #. After some minutes at his PC monitor, his head rises from his monitor gaze, he looks at me, and says "$7200". Knowing that 2,400. is the base fee I wonder how, what is less than a days labor, can create an added sum of $4,800. Understanding there are a few variables, such as different supplier, core charges..but little else..I am utterly surprised. I then reply cooly that the rebuilt trans generally (shipped) is around $2,400. He then says "So you can replace the transmission" without pause, and with full confidence in his voice and words. I reply calmly "Thank-you", then walk to the shop actually in front on DP Road, where i have had prior small repairs done. matter-of-fact owner. I then reexplain my needs, providing the same detailed information as before. The owner says he will text me a quote, which I receive within 15 minutes. Detailed materials, labor, total cost and warranty. $5,800. Please do not forget the other shops in town who are competitive and care if they offend or alienate possible customers, without provocation. These guys are hustlers and swindlers. Napa, RPM, Immaculate Auto, Hermans, LA Auto, Expert Auto Solutions, Preventech - try them if in need..spend your money where you wont be thieved and overcharged, while contemptuous of your being. *Note. Ran into a friend after writing this, and shared my experience. He had been overcharged, and upsold on uneccesary services there he said, and would never return. And he has lived here for decades.

Went with my boyfriend to get his car brakes changed, dropped off at appointment time( around 9 in…read morethe mornin) , walked around a bit hoping wouldn't take a while. Had to call to see what the status of the car was and barely working on the car and gave an estimate after a few minutes the call ended. Really wouldn't recommend to go if service for brakes only takes an hour or two to complete.

We've used their services for a number of years now, for oil change and basic car repair, and have…read morehad zero problems with them. Oil change is around $43 and getting a nail out of a tire was $30. They offer a discount if you pay in cash, as well as multi car discount. All repairs have been quality and even after this many years we're not having the same problems with our cars, which imo shows professionalism.

While traveling through the area my Jeep ABS, skid, and ESP lights came on. I had the code checked…read moreby another mechanic who read the code; left rear wheel sensor. I ordered the part and tried replacing it myself but the old sensor would not pull out. I called the shop and they were able to squeeze me in despite having a full workload. Within 30 minutes they had the tire and brake calipers off and exposed that the sensor had melted (which is why I couldn't pull it out). Wonderful service and friendly.

I brought my car in for two basic services: an oil change and a battery replacement. I provided the…read morereplacement battery myself and even emptied the trunk and removed the spare tire in advance so the job would be as straightforward as possible. They charged me over $400. To be clear, this charge was overwhelmingly for labor, since I supplied the battery. I understand labor rates are high in this area, and I did not negotiate pricing beforehand. But $400+ for an oil change and a battery swap crosses the line into being taken advantage of. What makes this worse is that the job wasn't even completed properly. They did not reset the engine service light and did not reinstall the plastic covers over the exposed battery terminals. So not only was the price extreme, basic finishing steps were skipped. This felt less like "expensive service" and more like gouging paired with sloppy follow-through. I would not return.

Called them for a tow...the dispatcher was very rude and assuming. Didn't act professional and made…read moreme not want to do business with them. Then when a tow driver was assigned seemed they couldn't keep the schedule they made! Moved on to another company...don't bother. They think they don't need your business and will treat you that way!

We needed a tow for our motorcycle from Kayenta, Arizona to Albuquerque, New Mexico. Our tow…read moreoperator (Anthony) left so early from Santa Fe he arrived to pick us up around 9am in hopes to get us to the BMW service station in the same day. Anthony was very professional, polite and made the tow back pleasant. The tow truck was very clean and had enough room for the two of and all of our belongings without feeling cramped. Really appreciate the service in such a difficult time.

Rare to find good men these days, but the guys at Herman's helped my mom out when she was having…read moretrouble getting a tow hitch fixed. They helped her out of the goodness of their hearts and tried to refuse a tip!! Good men.

Herman auto body and repairs in White rock is the only place that I will…read moretake my car and Motorhome any Mechanical repairs they are very trusting and the work is always guaranteed .Herman the owner is a very pleasant person to deal with he has a lot of experience in all types of vehicles new and old thank you Herman for being there for the people of White Rock..........Jim C

Highly recommend this business! Reasonably priced, with…read morequality work. Pretty quick turnaround as well. Very satisfied customer three times over! Thank you

I would definitely not recommend this place…read more The aim of getting your vehicle detailed is to restore and make the car look almost brand new like it did when you first drove it out of the dealership. Car detailing means a top-to-bottom thorough cleaning of a vehicle using special tools and products. Normally, a detailer will perform some light cosmetic touch-ups. A good detailer will bring your car to its original beauty. The final result should be a sparkling vehicle. Well I'm disappointed to report my car was nowhere near to sparkling. "The DELUXE PKG., THE WORKS plus: Shine enhancer \ Rust inhibitor Tire dressing \ Rubber mats washed Quick polish \ wax" There are no signs of shine enhancers, polish/wax on my car. My mats still have stains and look dusty. The windows and mirrors have wipe marks and there is several dirty spots throughout my entire vehicle. Minimal vacuuming was done. There was dirt left behind including on and around the gear stick and inbetween cracks and crevices. Very Disappointing